Itunes 11.4 freezing when ipod touch 5 connected to windows 7 64bit

Every time the iPod touch 5th generation is connected to ITunes in Windows 7 64 bit, the stupid iTunes freezes. The only way to unfreeze is to disconnect it. This problem has been going for a very long time. Upgrading iTunes does nothing. ITunes 11.4 does not fix the problem. There is no way to sync iPod touch with windows 7. This getting very frustrating. When is someone going to post a fix that permanently fixes this problem that has existed for a long time. Anyone got a brain that works?
A few months ago someone posted a fix that required to disable a windows update that work for a while. Now iTunes is back to its old freezing behaviors. Fix it Apple now!..

This is a useless reply. It does not work. Uninstalling and reinstalling does nothing to fix it.  Itunes always freezes when Ipod is connected. This is a problem with Windows 7 64bit and is very common problem. Itunes doesn't want to cooperate with 64bit windows. If you search the internet, lots are having the same problem. This problem has existed for 10 years. Every new version of itunes never fixes the problem. Why can't Apple and Microsoft work together to fix the issue. This is unacceptable. Apple software designers are very lazy and stupid.

Similar Messages

  • Itunes freezes when ipod is connected to windows 7

    I have had to return a new ipod after spending numerous hours going through the suggested fixes on this site to cure the problem with itunes.
    Itunes works fine until the ipod is connected to the computer and then it freezes itunes after a couple of seconds.
    I have completely removed and re-installed itunes several times, tried disabling drivers etc along with all the other methods suggested on this site and to no avail. Even the store helpline could not get the ipod to work with the computer after an hour on the telephone and remotely accessing the computer!!!!
    This seems to be a recent problem, as an older ipod worked fine until the last two versions of itunes updates were released. Since then, no joy! Even uninstalling itunes and installing an earlier version does not cure the problem. Can someone at Apple get a grip and sort out this issue, as the current itunes seems to be littered with problems? Try a search on Google and you will see what I mean. This is a major issue with thousands of people.
    Apple have lost the sale of one new ipod in this instance as I could not get it to work

    Have you looked at this article:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

  • ITunes and Computer freezes when ipod is connected

    When I connect my video ipod to my computer (dell desktop) the system freezes, as in it will not respond to mouse clicks and keyboard (but can still get to task manager). When I unplug the ipod it comes back to life. Programs always freeze, but sometimes I am able to navigate within windows without it freezing, but as soon as a program is brought up, my computer falls to its knees.
    I have the latest version of iTunes, and updater v. 1.1, (but I have not been able to update the firmware yet from v 1.0).
    The odd thing is last night I was able to download several gigs worth of music to it without incident. I then tried to load movies (they were in the wrong format, but I didn't know it at the time), and so in an effort to correct that I uninstalled itunes, the ipod drivers, and the ipod updater programs several times.
    I cannot update the ipod firmware because the computer freezes when the ipod is plugged in, so the program freezes as well. Kind of a catch 22 situation.
    I have been over the forums and help archives for about an hour and a half now and I have come up dry.
    Windows XP does recognize the ipod when the cable is connected, and the ipod flashes, "Do not disconnect", which it is supposed to do.
    I suspect this is drivers/software, but I have no idea where to go from here.
    Help?

    Hey!
    That EXACT thing happened to me! 2 nights ago I'm downloading like crazy, all is well. I got on LimeWire and downloaded some videos and tried to put them on my iPod. Imported them into iTunes then tried to put em on my iPod and it completely wiped out all my songs! So I get back on, put the songs back in, and about half way through the update the thing freezes. I've re-installed everything, and have reset my iPod. Did you figure out what to do? Maybe your fix will fix my problem, too.
    Thank you!

  • ITunes 8.1 freezes when iPod touch is plugged in, unfreezes when pluggedout

    I've just updated my iPod touch 1st gen to 2.2.1, it was working and syncing perfectly for two days. This morning, when the iPod touch was plugged into iTunes, iTunes froze when the iPod was recognized by the computer. I tried plugging the iPod touch out of the computer, and iTunes almost instantly went back to functioning correctly.
    If I attempt to start iTunes with the iPod already plugged in, it starts up frozen and does not function. I have to use Task Manager to manually quit the process every time.
    This is all still strange since the only thing different I did from last night is download several podcasts and update one app. I've tried deleting these podcasts and uninstalling the app, but to no avail.
    Thanks in advance.

    Hi Dave,
    Try putting the iPod into recovery mode and restoring it in iTunes as shown here: http://support.apple.com/kb/HT1808
    This would erase the contents of the iPod but you can check iTunes for a backup before restoring from recovery mode. This article: http://support.apple.com/kb/HT1766 provides more information about iPhone backups.
    -Jason

  • TS1363 Ipod does not appear in my computer or recognized in itunes. When ipod is connected a window pos up aking to import photos off the device and when this is closed the ipod cannot be recognized. Any Help?

    Ipod does not appear in my computer or recognized in itunes. When ipod is connected a window pos up aking to import photos off the device and when this is closed the ipod cannot be recognized. Any Help?

    Which OS are you using? 
    In the meantime, research your problem in Knowledge Base. 

  • Itunes wont automatically open when ipod is connected

    Hello there
    basically the above ^^ itunes wont open automatically when ipod is connected ive tried the 5 steps and ive also tried the whole tray and exit thing its not WORKING!
    all help much apprciated thanks

    I have a interesting hunch that somehow Windows is doing something to you...
    One thing you might want to see is if within Windows if the iPod service is running... As there are certain services which automatically get installed when itunes is loaded. These notice the device and loads the app..
    Just for reference, here are my Windows Services and their status:
    Apple Mobile Device - Started & Automatic
    Bonjour - Started & Automatic
    iPod Service - Started & Manual
    I thought that a 4th service existed, but can't find it...
    Have you tried uninstalling iTunes and downloading to reinstall it again, that might help.. Or else it has something deeper do to with your computer itself!
    That's about all I can offer right now.

  • ITunes Won't Open When Ipod Touch is Connected

    This issue randomly started happening with iTunes 8 about a week ago. If I connect my iTouch to my computer, iTunes will load in the task manager, but not on my desktop. This also happens if I check "automatically open iTunes when iPod is connected"'
    The strange thing is- if I open iTunes BEFORE connecting my ipod, and then connecting it after, everything works fine.
    I've confirmed that all the additional programs are running in the task manager (iTuneshelper,exe, etc) when I connected the ipod before opening itunes. I've also tried reinstalling all Apple programs (iTunes, Quicktime, etc), and resetting the settings on my iTouch, but nothing works.
    Any ideas, and thanks for your help.

    FWIW i get this now and then on my winblows 'puter and just chalk it up to that. I've flushed caches and queues and rebooted and all that who-ha and quite frankly when it locks up it ticks me off to no end ('cuz it SHOULDNT do that) but i have a cold one and figure they have kindergartners doing the system programming nowadays and go from there.
    Message was edited by: Stillgrass

  • PC freezes when iPod Touch is fully charged

    Has anyone experienced this problem before? : When my iPod Touch is connected over USB to a PC and it's (almost) fully charged, all of a sudden the entire PC freezes. Moving the mouse or typing anything on the keyboard has no effect; everything is completely frozen. The only thing I can do is reboot the PC. Also, when this happens, the iPod wakes up (it shows its "Slide to unlock"-screen). Apart from that, the iPod itself still functions normally.
    I didn't have this problem until recently so I'm suspecting it's either a bug in one of iTunes' background services (since iTunes isn't running when this problem occurs) or the iPod's firmware. I've got a first-generation iPod Touch with firmware 2.2 and iTunes 8.0.2.20, running on Windows XP Pro SP3. Also, I connect my iPod to the PC using a universal dock (current model).
    I have already tried reinstalling iTunes and tried using different USB ports, but that didn't make any difference. Currently I'm trying to see whether it helps to connect the iPod to the PC without the dock. I'll also try to see what it gives if I am running iTunes whilst charging.
    I've also seen some forum posts elsewhere with similar issues, but none of these are of much help. (http://www.ipodtouchfans.com/forums/showthread.php?p=1067146 , http://forums.ilounge.com/archive/index.php/t-162474.html and http://discussions.apple.com/thread.jspa?threadID=795077)
    Does anyone have some more info on this problem? Thanks!

    You're right about the random thing; at first I thought it only happened when the iPod was fully charged, but it has also happened on random occasions...
    Anyhow, I actually managed to get my iPod Touch (1G) charging again, without freezing the computer. The downside is that I can't sync.
    What I've done is this:
    * I have moved back to the latest version of iTunes (8.0.2.20). I also have the latest firmware on the iPod Touch (2.2).
    * I have disabled the following Apple services/startup-programs: iTunesHelper, AppleSyncNotifier and Apple Mobile Device
    To do this: Go to Start > Run,
    then type "msconfig" (without the quotes), click OK,
    then go to the "Services" tab, remove the checkmark on "Apple Mobile Device",
    then go to the "Startup" tab, remove the checkmarks on "iTunesHelper" and "AppleSyncNotifier",
    then click OK and you'll be asked to restart the computer.
    * When the computer has restarted, a window'll be shown that says you've modified your configuration... You'll probably want to check the checkbox in this window; otherwise this window'll pop up every time the computer restarts...
    Now your iPod Touch should be able to safely charge without freezing the computer. When you start iTunes now, you'll get the message that says the iPod won't work because the Apple Mobile Device-service hasn't started.
    I have disabled this Apple Mobile Device because I'm quite positive it's the cause of all this freezing. If you do need to sync your iPod, it's possible to enable the Apple Mobile Device-service for a while, and then disable it again.
    Just do the following to start it:
    * Go to Start > Run
    * Type "services.msc" (without the quotes) and click OK
    * In this new window, look for the "Apple Mobile Device" entry in the list; double-click it.
    * Change "Startup type" from "Disabled" to "Manual"; click "Apply".
    * Click the "Start" button in this window to start the Apple Mobile Device-service.
    * Click OK and then close the "Services" window.
    * iTunes will now recognize the iPod Touch again, but the you'll be at risk of freezing the computer...

  • MacBook loses wireless connection when iPod touch connects to network

    hi
    ever since upgrading to 10.5.5. on my MacBook i've had the "intermittent network connection" problems that have been described and discussed (without any real solution from what i can see) in another thread.
    PROBLEM: every couple of minutes my MacBook loses connectivity to the network - the AirPort icon still says that i'm connected, albeit with one less bar than before, but i can't connect to anywhere, not even to the wireless router - and to re-establish a connection i need to switch off AirPort, switch it back on, it will then reconnect, and after two minutes or so i have to do it all over again because the network connection drops again.
    NOVEL OBSERVATION 1: reinstalling the 10.5.5. combo system updater helped somewhat. i used to get an error in system.log about there being too many state transitions on the wireless network and about network traffic reduction measures being taken to overcome this problem, but after reinstalling the 10.5.5. combo system updater this message never appears in the logs and I get kicked off only sometimes (see what i say in point 2 below)
    NOVEL OBSERVATION 2: now my MacBook will only lose its connection to the net if i switch on my iPod Touch and switch its wireless interface on. in fact, the only way to avoid the MacBook getting constantly disconnected is to make sure that the wireless interface on the Touch is switched off in the Touch's system preferences; if I just sleep the Touch (top button) without switching off its wireless network interface first in its System Preferences, then the MacBook will keep disconnecting even while the Touch is in sleep mode (presumably the Touch keeps polling the network or something, even while it's in sleep mode).
    DIAGNOSTIC NOTE 1: I have another wireless device (my Nokia E51, which has wifi capabilities) and if I connect it to the wireless interface then the MacBook's connection isn't dropped - i.e. the MacBook only loses its wireless connection when my iPod Touch connects to the wireless network.
    DIAGNOSTIC NOTE 2: I have upgraded my wireless router (before I had a Linksys WRT-54GC, now I have a Netgear WGR614v9) but that has made no difference.
    DIAGNOSTIC NOTE 3: I have also tried altering the router's settings (i have played around a_lot with this, trying every combination I could think of - e.g. staple down particular devices to particular ip addresses, use only 802.11g versus automatic b/g, etc) but that has made no difference either.
    RANT:
    The only thing that prevents these disconnections from occurring is to keep the iPod Touch's wireless switched off, which ***** because if I'm in the kitchen I can't have it switched on to monitor my email (yes, I've no life, i hang around waiting for emails), or if I go have a lie down and want to check out stuff on the net, or to browse the iTunes music store or whatever, then I know that my connecting my iPod Touch the computer will be disconnected.
    This obviously *****, right? And a lot of people are having wireless problems with their MacBooks, right? And these problems seem to have been around for over a year, right?
    So why hasn't Apple solved this problem yet? Or am I just being melodramatic?
    Your thoughts on any or all of the above, or flames if that's your preferred method of communicating, are invited. =)
    Cheers
    dr.colekat

    Having the same problem here. As a first time mac user, Apple has certainly made a bad first impression.
    For me, the issue seems to occur when transferring files between computers that are connected to the same access point (when transferring files from wired computers on the network there is no issue). My vista laptop and every laptop I have tried has worked perfectly fine with this access point so I am 100% convinced it is the mac. Basically when I copy the files, after about 100mb, I am unable to access anything on the local network or internet until I restart Airport. The weird thing is that even though I am unable to access anything, the airport utility says it is connected. I might also note that the wireless signal strength is full.
    If I can't get this figured out in a few days, this computer is going back to the store where it came from and I will officially label myself anti-mac. This type of issue is just unacceptable for something so main stream.

  • Itunes will not start when ipod is connected

    3G nano ipod when connected to windows xp,, Windows Expoler opens and shows ipod as "M" drive. But itunes starts only when I click icon on my desktop and dose not start when ipod is connected. When itunes runs it sees my ipod and all works fine. I have the box under Devices checked to start itunes when ipod connected. Thanks for your help

    Hello Loggroller,
    And welcome to Apple Discussions!
    Are you talking about the *Open iTunes when this iPod is connected* option from under your iPod's Summary tab? If not, make sure you have this option ticked as well.
    It might not hurt to try and remove and re-install iTunes and all Apple related software using these instructions.
    http://support.apple.com/kb/ht1925
    B-rock

  • ITunes doesn't launch when iPod is connected

    It used to but suddenly stopped.  It does show up on the device list.  The option box is checked.  I've turned the iPod off and even restarted my Mac.  It launches iPhoto, but not iTunes.  I've got the latest version of iTunes.

    Try here:
    Mac OS X v10.6 or later: iOS device not recognized in iTunes after restart
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • ITunes freezes when iPod touch 4G is connected + other issues.

    I've seen a lot of people struggling with this problem and I'm afraid I got stuck with the same issue. I'm not sure when it started, but I noticed any time I connected my ipod touch 4G to my computer, iTunes freezes almost immediately. When I disconnect, it goes back to normal (most of the time) and displays a message that says: "An ipod touch has been detected but cannot properly be identified."
    I tried reinstalling iTunes 5 times, all of which it comes up with what I suppose is an installation error. When I click ok on the error, installation continues as if nothing has happened. There's also been an update for iTunes but it won't download. (Note: my laptop runs Windows 8.1).
    On the website, it says iTunes is 64-bit but when I download, it runs 32-bit. I don't know why this happens (I'm not exactly tech savvy) and I don't know why iTunes freezes. I also cannot manually restore my iPod as a lot of people suggested as my home button is stuck. I'm out of options unless someone saves me... and my need for my music. I've been through many forums and nothing worked.
    Can anyone help?
    Side note: my ipod also seems to be going through USB chords like nobody's business. It's not negligence on my part, yet they always start causing my ipod to say "charging is not supported with this accessory" then completely stop working. I had one that barely lasted a day! I'm fed up with all these problems and hope someone can help.

    Thank you,
    Pretty much all of the posts in that link deal with PC problems, drivers and bios stuff. Since I am running on a Mac, I don't think there is much I can do to deal with those kind of issues.
    I don't seem to have any other problems with USB connections to other devices, and my iPod does work with iTunes for at least a short while after I wipe it and start over. This leads me to believe it is less of an USB issue and more something to do with software on either the iPod and iTunes. I am beginning to suspect either something with an App or using the onboard iTunes Store to download content that is somehow corrupting the iPod.
    In the past, I had problems with the sync taking an inordinate amount of time to back up, which after months of research I learned that it most likely had something to do with downloading an App from the App Store on the iPod in the early days of the App Store (A problem I was never able to eliminate despite numerous restores, due to the corrupted App being re-loaded every time I used the backups. I WAS able to eliminate the problem after deleting and re-downloading all of the Apps when I nuked my iPod). My problems with not being able to sync happened shortly after I downloaded an App from the App Store (something which I refrained from doing due to fears of corruption!).
    I dunno, any thoughts on this?
    P.S. I am still waiting for an answer as to the fate of the content I downloaded on my Ipod. If I restore my iPod without transfering the purchases, are they ultimately lost?

  • Itunes freezing when Ipod touch is connected

    Everytime I try to connect my iPod touch (2nd Gen, 32 Gb), iTunes hangs on that spinning ball and won't respond or recognize my iPod. The strange thing is that iTunes works fine with both my nano and shuffle and the iPod touch is also working perfectly. It's been happening sice I upgraded form Leopard to Snow Leopard. PLEASE help!
    I' running iTunes 9 (with the lateset updates) and snow leopard.

    I solved my problem. Here's whatI did: went to username/library/application support, and deleted the folder "syncservices". Loged out and then back in again. After that my iPod was syncing perfectly with iTunes... everyone with similar issues should try this, I found this in another topic in Apple Discussions.

  • ITunes doesn't open when iPod Touch is connected

    I have iTunes 8.0. When I connect the iPod touch, nothing happens. If I manually open iTunes, it begins to backup and sync. I have the box checked on the summary page for the iPod Touch that says "Open iTunes when this iPod is connected". I already trashed and reinstalled iTunes.

    I was surprised too, but I guess nobody gave a cr*p. I figured it out on my own. Basically, sync, then uncheck the box for the option to open iTunes when that iPod is hooked up, sync again, then check the box, and sync one last time. A dialog box pops up that asks if it's OK to install "iTunes Helper". Say "yes". Now it works.

  • Blank titles, itunes feezing when ipod touch connected

    This is a problem I really cannot get my head around, every time I connect my ipod touch it freezes itunes, and itunes doesn't show songs titles.
    I have included screen shots, can someone help please?
    Im using the latest itunes on windows vista, latest ipod software.
    [IMG]http://i13.photobucket.com/albums/a251/Reeceonline/missing2.jpg[/IMG]
    [IMG]http://i13.photobucket.com/albums/a251/Reeceonline/itunes.jpg[/IMG]

    Think I solved/found a workaround to a similar problem, although, with Touch connecting to MacBook OS 10.5.8. Uninstalled and reinstalled fresh version of iTunes to no avail, but by wiping my Touch and restoring, the problem was solved. BUT once I downloaded a podcast episode directly from the iTunesStore same hang returned (if using force quit the iTune app shows as unresponsive, removing the usb connection immediately frees the hang, replugging rehangs). After wiping Touch and restoring, sync works fine until adding content to mobile iTunes directly on Touch. Hang returns. One more wipe/restore and now, until there is upgrade to Touch OS (3.0 [7A341]) to fix what I think is a bug, I'll only add content via iTunes on my MacBook.

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