ITunes 11 42404 error
Help!!! I am getting an error in iTunes after I upgraded to version 11. I am running Windows 7, IE 9 (now 10). The two error messages are:
Error1: A required iTunes component is not installed. Please repair or reinstall iTunes. (-42404)
Error2: We could not complete your iTunes Store request. A required iTunes component is not installed. Please repair or reinstall iTunes. (-42404)
So far I have tried to fix this by:
Signing out of iTunes Store and then sign back in. Instead of fixing the issue I am now locked out of iTunes Store and cannot sign back in. When I shut my computer down and restarted I now get a third error message.
Error3: We could not complete your iTunes Store request. An unknown error occurred (-50).
After seeing the advice on other postings I uninstalled iTunes. I uninstalled QuickTime. I deleted the SC files. I deleted my iTunes Library file and replaced it with a previous version. Reinstalled iTunes… same error message.
I then uninstalled iTunes again. Downloaded the previous version of iTunes. Changed the library file again because the previous version will not open a file that has been opened in a new version. Started iTunes and got the same error message.
I have now done combinations of the items above 10 times and still have not been able to fix the issue. What is worse is that I have 9 different devices that I sync with iTunes. Now when I attach a device to the computer and iTunes is not running, it does not launch automatically. When I launch it manually, I get the error message #1 noted above and then I get the following message:
iTunes cannot read the contents of iPad “name”. Go to the Summary tab in iPad preferences and click Restore to restore this iPad to factory settings.
… same thing with iPhones, iPods, etc.. I have 9 devices how they all need to be restored to factory settings. No, I have not done this on any of them yet, because I believe this issue is somehow related to the error messages I am getting.
I have checked everything I know how to do on the computer. Run every diagnostic I can and have found nothing. Please, someone help!
No it was never resolved. Apple support pointed at Windows as the issue. Windows support pointed at Apple. Go figure...! I tried every recommendation posted on every board I could find.
Due to some other needs, i finally bought a new computer and started from scratch. I am not happy with Apple support and Windows support. Some days I wish there was a 3rd option.
Sorry I could not be of more assistance. Good luck with resolving your issue.
Similar Messages
-
I am getting a 42404 error message when opening itunes and itunes will not let me connect my iphone to it trying to get me to restore. I need help? I am not that technically inclined and really simple terms are appreciated.
Try downloading the songs from a different device. If you are doing it from your iOS device, try form your computer.
-
itunes error (-42404) -- Okay, getting a little frustrated (but then again, who isn't a little frustrated?). I recently tried to upgrade iTunes software a few days ago but it failed. What is (-42404) error code mean?
I get the following:
(1) iTunes - The software required for communicating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you? Yes/No
(2) iTunes - The software required for communicating with iPods and mobile phones could not be repaired. Please reinstall iTunes if you wish to use these devices. OK
(3) iTunes error message - A required iTunes component is not installed. Please repair or reinstall iTunes. (-42404) OK
(4) iTunes error message - We could not complete your iTunes Store request. A required iTunes component is not installed. Please repair or reinstall iTunes. (-42404) There is an error in the iTunes Store. Please try again later. OK
Okay, so I decided to uninstall and reinstall. Funny, iTunes can be found in a program folder, but it does not show up in the programs list. I tried to look for it using the command prompt ("wmic" --> "product get name") but iTunes is not there either. Doesn't even show up in the registry to try to uninstall.
I just want to "properly" uninstall and reinstall iTunes (plus the other usual suspects, Apple Software Update, Apple Mobile Device Support, Bonjour, & Apple Application Support). If anyone out there has any suggestions, please help! (I'm running Windows Vista -- don't judge/laugh) :-)Okay, feeling like an idiot, but will share so others don't have to. I rebooted my computer and that enabled iTunes to reappear in the programs list. Don't appear to be having the same problems as before (no error messages now). Problem solved!
-
Him
Every time I start up iTunes I get this error message. "A required iTunes component is not installed. Please repair or reinstall iTunes (-42404)." I have researched this on Google and I have not read of any solution. Please advise.Here you go: http://support.apple.com/kb/HT1923
There are three steps so make sure you follow all of them. They are:
remove iTunes and everthing related to it
verify everything is really removed
reinstall iTunes. -
When I try to open Itunes I get this error msg, 'This copy of iTunes is corrupted or is not installed correctly. Please re install iTunes (-42404), I have tried repairing, no joy, uninstalling and re installing, no joy. Any ideas?
<Subject Edited by Host>For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I recently downloaded and installed the latest version of iTunes and now keep getting the error message "A required iTunes component is not installed. Please re-install iTunes (-42404)".
Since this, my iPad will not sync, despite resetting it many times.
I have downloaded and installed the new iTunes more than ten times with no luck.
Please can anyone help!!!!!!!Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now? -
What is the proper way to reinstall iTunes after error 42404 without losing all my music?
What is the proper way to reinstall iTunes after error 42404 without losing all my music?
Here's what I do when I have iTunes problems and it works 9 out of 10 times. I have Ccleaner; It's a wonderful tool to have. If you don't have it, google it and install it, just the free version. You'll see the list of all of your installed programs in there to unstall (among of a host of other things you could do with that program) but anyway, right click on Apple Software first to repair, when done then right click on Apple Application Support to repair, then when done with that, right click on iTunes to repair that and all should be well after that. No uninstall should be necessary at all when you do all that.
-
42404 error after downloading itunes (20+ times!) can access the itunes store but can't do any downloads... itunes support has not offered any valid suggestions
This is EXACTLY what happened to me and many others. Tech support returned most of my money but not all of it. Figure that one out! It is clear no music is downloaded (or in queue), it is clear an unknown error message is produced, and it is clear we, the consumer, are still being charged anyway. Will Apple require a credit card from its customers and alienate those that do not wish to use a credit card? Will Apple insult its customers and make silly suggestions such as 'Use an iTunes gift card' in much the same way a forum moderator has already recommended?
I have an idea: Acknowledge the problem publicly (via email, for example) and fix it in a future update. Customers will be more understanding if they know there is a temporary problem and Apple is working hard to fix it. Oh, and return our money, please!
Windows XP Pro
Windows XP Pro -
Since the latest iphone 5.1 update I get 42404 error in itunes
Hi, My iPhone 4 updated the latest software iOS 5.0.1 via the phone, and now itunes cannot read the iPhone info and says there is an 42404 error.
Can anybody help please.
I have uninstalled itunes and reninstalled, but the problem was stiil there.
Thanks in advance.
RMAssuming you are using the current version of iTunes (11,2,2), open iTunes, click "Preferences" under the leftmost entry on iTunes' menu, then choose "Devices".
Find the iPhone's backup there, highlight it, and choose "Delete Backup". -
i had to reinstall itunes but now i keep getting an error saying "cannot install app. itunes component not installed. please repair or reinstall itunes (-42404)"
i have repairs and reinstalled repeatly but doesnt help... any suggestions? i cant download any apps anymore for my iphoneHey Tony
Thanks so much for your reply... I followed the instructions in the link but unfortunately i still get the same error message when i try to open itunes.
Any other suggestions?
Thanks! -
Please reinstall itunes unkown error-42404
"Please reinstall itunes unknow error -42404 keeps coming up have reinstalled twice still no luck need help!!!!
I searched the error message, and microsoft support recommends uninstalling all apple software and then reinstall it. The following is a link that gives a step by step:
https://discussions.apple.com/message/16017192#16017192
When you reinstall iTunes, you should beable to install the lastest version 10.4.1 -
HT1925 Itunes reinstall error 2404 missing component
I removed and reinstalled Itunes. got all the way to the end and it is stuck at Status about 2 bars from the end. I opened C programs & see Itunes & others, Bonjour and Apple Software Updates. I opened Itune & get error. Itunes component missing repair or reinstall itunes (-42404). how do i find what's missing?
really all im trying to do is access my itunes account use sync phone, ipod from my desktop PC. Which is the same error (42404 i got when trying to authorize using my old itunes version that led me to remove and reinstall new. Trying to authorize the new version Im back where i started.Missing component. It is accessable from my laptop, iphone and ipad.Problem solved.
1. Download and install WinRAR (or 7-Zip)
2. Right-click the iTunesSetup.exe icon and choose "Open with WinRAR" (or 7-Zip).
3. Once the EXE is opened in WinRAR, double-click AppleApplicationSupport.msi and when the installer window is open choose "Repair". (In my case, it didn't even ask to repair, it just installed it. -
When I try to make a purchase at the App Store or iBook store or at iTunes an error message tells me my account is not valid for the UK store. I've no idea how I got connected there and I'd like help getting back to Canada where I live. Any suggestions?
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you are located.
8. Tap "Done". -
cant open itunes. get error message 7 followed by error message windows error 127. i have redownloaded new updates with luck. window xp
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
ITunes Installation Error Message?
I recently had to install an update for iTunes. After the update was installed, I was promted by an error message that "iTunes was not installed correctly", and that I needed to reinstall iTunes. Once I completed the process of uninstalling iTunes, I began to reinstall iTunes. After the reinstallation process, I was then prompted by another error message that had said, "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126)." I have continued to receive this error prompt every time that I have attempted to reinstall iTunes. I have even followed troublshooting procedures on this Apple Support page: http://support.apple.com/kb/HT1926 and still have not had any luck. Is there anyone that can help me with this please?
Hello there, John.
The following Knowledge Base article addresses the very issue you're describing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
Maybe you are looking for
-
Fiscal Year / Periods does not show properly in WebI and compunding
Hi, I have few reports where I am using Fiscal Year /Period as filter. I have created a Universe on the top of a SAP BI Query and did not do any customization. Then I created a WebI report. In this report I created various filters beside Fiscal Year
-
How do I combine three itune accounts into one? Then how do I set up three users for the one Itunes account on ONE Mac Pro Computer with one Itunes program? We are one family with 3 I-Phones, 2- I-Pads, 2- Lap tops and 3-I-Pods and would like to use
-
Hi, I am trying to implement parallel processing and am facing a problem where in the Function Module contains the statement : submit (iv_repid) to sap-spool with selection-table it_rspar_tmp spool parameters i
-
Hello, I created a MySQL Database and in MySQL there's a query called "SELECT COUNT(*) FROM tableXY;". This query returns how many datasets are in the table. Now I want to use this query in Java, but the result is always a ResultSet-object which cont
-
Windows Fax and Scan, can we label incoming faxes?
Hi all, We are using Windows Fax and Scan in our small business and it works great EXCEPT that I cannot figure out how to add a description to received faxes to make them easier to access later We can do this with outgoing faxes, but cannot see where