ITunes 11 crash on Windows 7

Question

Hello,
since the update of iTunes to v.11. my iTunes is crashing sporadic after between 1 min and 60 min.
I get the follow message in the Windows Event log for Applications:
Protokollname: Application
Quelle:        Application Error
Datum:         07.12.2012 23:46:14
Ereignis-ID:   1000
Aufgabenkategorie:(100)
Ebene:         Fehler
Schlüsselwörter:Klassisch
Benutzer:      Nicht zutreffend
Computer:      Nico-PC
Beschreibung:
Name der fehlerhaften Anwendung: iTunes.exe, Version: 11.0.0.163, Zeitstempel: 0x50b71fed
Name des fehlerhaften Moduls: KERNELBASE.dll, Version: 6.1.7601.17932, Zeitstempel: 0x50327672
Ausnahmecode: 0x80000003
Fehleroffset: 0x00013219
ID des fehlerhaften Prozesses: 0x2dec
Startzeit der fehlerhaften Anwendung: 0x01cdd4cc7697a57b
Pfad der fehlerhaften Anwendung: F:\Program Files (x86)\iTunes\iTunes.exe
Pfad des fehlerhaften Moduls: C:\Windows\syswow64\KERNELBASE.dll
Berichtskennung: e6ec8567-40bf-11e2-a1eb-5404a63d3a91
Ereignis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-12-07T22:46:14.000000000Z" />
    <EventRecordID>56050</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Nico-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>iTunes.exe</Data>
    <Data>11.0.0.163</Data>
    <Data>50b71fed</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>6.1.7601.17932</Data>
    <Data>50327672</Data>
    <Data>80000003</Data>
    <Data>00013219</Data>
    <Data>2dec</Data>
    <Data>01cdd4cc7697a57b</Data>
    <Data>F:\Program Files (x86)\iTunes\iTunes.exe</Data>
    <Data>C:\Windows\syswow64\KERNELBASE.dll</Data>
    <Data>e6ec8567-40bf-11e2-a1eb-5404a63d3a91</Data>
  </EventData>
</Event>
is there any Fix for this problem?
Thanks,
Nico

Answer 1

So here is the weird thing. I got this error as soon as I attempted to access the iTunes store -- then again as soon as I restarted iTunes.
Both times it errored out with the above event viewer error which was of no help:
Faulting application name: iTunes.exe, version: 11.0.0.163, time stamp: 0x50b71fed
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x1674
Faulting application start time: 0x01cdd96bd3867602
Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe
Faulting module path: unknown
Report Id: 178b184d-455f-11e2-a2e9-0026b97a674b
However -- on my third attempt -- it loaded up just fine and has not crashed. I was able to access the iTunes store and my library but have not actually played any files yet.
And my setup is 64bit Windows 7.
If it happens again i'll repost any extra findings but I guess I was lucky enough that the problem went away and somehow corrected itself? Very strange.