ITunes 11 crashes when I open the store.

I have tried repairing, uninstalling the entire apple suite ( described in a different article on apple support website), reinstalling, opening in safe mode, changing users, changing the firewall and antivirus settings, clearing the itunes cache, updating iTunes and Windows, and countless reboots. I'm on a brand new pc with Windows 7, so this is really frustrating. I can open my library, but when I click on the store, it loads about 3/4 of the way and stalls. I then get a message that says iTunes has stopped working, and I can either close it or "look online for a solution." But that never helps.

I have exact exception code in the event log as you. I've searching around and found no solution, it is real fustrated.  Everything works fine and able to sync against the iphone, but crashes everytime when I go to the itunes store. (Already using latest itunes 11.0.5.5 and latest windows 8 patch)
Version=1
EventType=APPCRASH
EventTime=130215787752919724
ReportType=2
Consent=1
UploadTime=130215787754970813
ReportIdentifier=eac8635e-0a84-11e3-bea7-5c514f0f90b4
IntegratorReportIdentifier=eac8635d-0a84-11e3-bea7-5c514f0f90b4
WOW64=1
NsAppName=iTunes.exe
Response.BucketId=1871baf5a87b1c211cf58d7dbb125a35
Response.BucketTable=1
Response.LegacyBucketId=-523487756
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=iTunes.exe
Sig[1].Name=Application Version
Sig[1].Value=11.0.5.5
Sig[2].Name=Application Timestamp
Sig[2].Value=520e4d27
Sig[3].Name=Fault Module Name
Sig[3].Value=KERNELBASE.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.2.9200.16451
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=50988950
Sig[6].Name=Exception Code
Sig[6].Value=c06d007e
Sig[7].Name=Exception Offset
Sig[7].Value=00014b32
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.2.9200.2.0.0.256.103
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=5861
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=5861822e1919d7c014bbb064c64908b2
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=f3d5
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=f3d5be0cad2787556264647dc02181c3
UI[2]=C:\Program Files (x86)\iTunes\iTunes.exe
UI[3]=iTunes has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\iTunes\iTunes.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\SYSTEM32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b641 44ccf1df_6.0.9200.16579_none_8937eec6860750f5\COMCTL32.dll
LoadedModule[5]=C:\Windows\SYSTEM32\SHLWAPI.dll
LoadedModule[6]=C:\Windows\SYSTEM32\USER32.dll
LoadedModule[7]=C:\Windows\SYSTEM32\ADVAPI32.dll
LoadedModule[8]=C:\Windows\SYSTEM32\SHELL32.dll
LoadedModule[9]=C:\Windows\SYSTEM32\msvcrt.dll
LoadedModule[10]=C:\Windows\SYSTEM32\GDI32.dll
LoadedModule[11]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[12]=C:\Windows\SYSTEM32\RPCRT4.dll
LoadedModule[13]=C:\Windows\SYSTEM32\combase.dll
LoadedModule[14]=C:\Windows\SYSTEM32\SspiCli.dll
LoadedModule[15]=C:\Windows\SYSTEM32\CRYPTBASE.dll
LoadedModule[16]=C:\Windows\SYSTEM32\bcryptPrimitives.dll
LoadedModule[17]=C:\Windows\system32\IMM32.DLL
LoadedModule[18]=C:\Windows\SYSTEM32\MSCTF.dll
LoadedModule[19]=C:\Program Files (x86)\iTunes\iTunes.dll
LoadedModule[20]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\AVFoundationCF.dll
LoadedModule[21]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreAudioToolbox.dll
LoadedModule[22]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CFNetwork.dll
LoadedModule[23]=C:\Windows\SYSTEM32\COMDLG32.dll
LoadedModule[24]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreFoundation.dll
LoadedModule[25]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreGraphics.dll
LoadedModule[26]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreMedia.dll
LoadedModule[27]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1d f_1.1.9200.16518_none_ba1cf6b7e09f1918\gdiplus.dll
LoadedModule[28]=C:\Program Files (x86)\iTunes\GNSDK_DSP.DLL
LoadedModule[29]=C:\Program Files (x86)\iTunes\GNSDK_MUSICID.DLL
LoadedModule[30]=C:\Program Files (x86)\iTunes\GNSDK_SDKMANAGER.DLL
LoadedModule[31]=C:\Program Files (x86)\iTunes\GNSDK_SUBMIT.DLL
LoadedModule[32]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libicuin.dll
LoadedModule[33]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[34]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libdispatch.dll
LoadedModule[35]=C:\Windows\SYSTEM32\MSIMG32.dll
LoadedModule[36]=C:\Windows\SYSTEM32\ODBC32.dll
LoadedModule[37]=C:\Windows\SYSTEM32\ole32.dll
LoadedModule[38]=C:\Windows\SYSTEM32\OLEAUT32.dll
LoadedModule[39]=C:\Windows\SYSTEM32\OLEACC.dll
LoadedModule[40]=C:\Windows\SYSTEM32\PSAPI.DLL
LoadedModule[41]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[42]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\QuartzCore.dll
LoadedModule[43]=C:\Windows\SYSTEM32\RICHED20.dll
LoadedModule[44]=C:\Windows\SYSTEM32\SETUPAPI.dll
LoadedModule[45]=C:\Windows\SYSTEM32\USERENV.dll
LoadedModule[46]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\WebKit.dll
LoadedModule[47]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\JavaScriptCore.dll
LoadedModule[48]=C:\Windows\SYSTEM32\WININET.dll
LoadedModule[49]=C:\Windows\SYSTEM32\WINMM.dll
LoadedModule[50]=C:\Windows\SYSTEM32\WINTRUST.dll
LoadedModule[51]=C:\Windows\SYSTEM32\WS2_32.dll
LoadedModule[52]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\ApplePushService.dll
LoadedModule[53]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\MediaToolbox.dll
LoadedModule[54]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\VideoToolbox.dll
LoadedModule[55]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreVideo.dll
LoadedModule[56]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.5 0727.6910_none_d089c358442de345\MSVCR80.dll
LoadedModule[57]=C:\Windows\SYSTEM32\DSOUND.dll
LoadedModule[58]=C:\Windows\SYSTEM32\CRYPT32.dll
LoadedModule[59]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\pthreadVC2.dll
LoadedModule[60]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\ASL.dll
LoadedModule[61]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\SQLite3.dll
LoadedModule[62]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
LoadedModule[63]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
LoadedModule[64]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libicuuc.dll
LoadedModule[65]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.5 0727.6910_none_d089c358442de345\MSVCP80.dll
LoadedModule[66]=C:\Windows\SYSTEM32\SHCORE.DLL
LoadedModule[67]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\objc.dll
LoadedModule[68]=C:\Windows\SYSTEM32\NSI.dll
LoadedModule[69]=C:\Windows\SYSTEM32\WINNSI.DLL
LoadedModule[70]=C:\Windows\SYSTEM32\USP10.dll
LoadedModule[71]=C:\Windows\SYSTEM32\msls31.dll
LoadedModule[72]=C:\Windows\SYSTEM32\CFGMGR32.dll
LoadedModule[73]=C:\Windows\SYSTEM32\DEVOBJ.dll
LoadedModule[74]=C:\Windows\SYSTEM32\profapi.dll
LoadedModule[75]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\WebKitQuartzCoreAdditions.dll
LoadedModule[76]=C:\Windows\SYSTEM32\d3d9.dll
LoadedModule[77]=C:\Windows\SYSTEM32\iertutil.dll
LoadedModule[78]=C:\Windows\SYSTEM32\WINMMBASE.dll
LoadedModule[79]=C:\Windows\SYSTEM32\MSASN1.dll
LoadedModule[80]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreText.dll
LoadedModule[81]=C:\Windows\SYSTEM32\POWRPROF.dll
LoadedModule[82]=C:\Windows\SYSTEM32\WSOCK32.dll
LoadedModule[83]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\icudt46.dll
LoadedModule[84]=C:\Windows\SYSTEM32\dwmapi.dll
LoadedModule[85]=C:\Windows\SYSTEM32\dnssd.dll
LoadedModule[86]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[87]=C:\Windows\system32\rsaenh.dll
LoadedModule[88]=C:\Program Files (x86)\Common Files\Apple\CoreFP\CoreFP.dll
LoadedModule[89]=C:\Windows\system32\uxtheme.dll
LoadedModule[90]=C:\Program Files (x86)\Common Files\microsoft shared\ink\tiptsf.dll
LoadedModule[91]=C:\Windows\SYSTEM32\imagehlp.dll
LoadedModule[92]=C:\Program Files (x86)\iTunes\iTunes.Resources\iTunesRegistry.DLL
LoadedModule[93]=C:\Program Files (x86)\iTunes\iTunes.Resources\en.lproj\iTunesLocalized.DLL
LoadedModule[94]=C:\Program Files (x86)\iTunes\iTunes.Resources\iTunes.DLL
LoadedModule[95]=C:\Windows\SYSTEM32\WINSTA.dll
LoadedModule[96]=C:\Windows\SYSTEM32\Dxva2.dll
LoadedModule[97]=C:\Windows\SYSTEM32\MMDevAPI.DLL
LoadedModule[98]=C:\Windows\SYSTEM32\wdmaud.drv
LoadedModule[99]=C:\Windows\SYSTEM32\ksuser.dll
LoadedModule[100]=C:\Windows\SYSTEM32\AVRT.dll
LoadedModule[101]=C:\Windows\SYSTEM32\AUDIOSES.DLL
LoadedModule[102]=C:\Windows\SYSTEM32\msacm32.drv
LoadedModule[103]=C:\Windows\SYSTEM32\MSACM32.dll
LoadedModule[104]=C:\Windows\SYSTEM32\midimap.dll
LoadedModule[105]=C:\Windows\SYSTEM32\Secur32.dll
LoadedModule[106]=C:\Windows\SYSTEM32\winhttp.dll
LoadedModule[107]=C:\Windows\system32\mswsock.dll
LoadedModule[108]=C:\Windows\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[109]=C:\Windows\SYSTEM32\dhcpcsvc.DLL
LoadedModule[110]=C:\Windows\SYSTEM32\clbcatq.dll
LoadedModule[111]=C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\iTunesMobileDevice.dll
LoadedModule[112]=C:\Windows\SYSTEM32\sxs.dll
LoadedModule[113]=C:\Windows\SYSTEM32\Wtsapi32.dll
LoadedModule[114]=C:\Windows\SYSTEM32\WMVCORE.dll
LoadedModule[115]=C:\Windows\SYSTEM32\WMASF.DLL
LoadedModule[116]=C:\Windows\SYSTEM32\DWrite.dll
LoadedModule[117]=C:\Windows\SYSTEM32\LINKINFO.dll
LoadedModule[118]=C:\Windows\SYSTEM32\PROPSYS.dll
LoadedModule[119]=C:\Windows\SYSTEM32\ntshrui.dll
LoadedModule[120]=C:\Windows\SYSTEM32\srvcli.dll
LoadedModule[121]=C:\Windows\SYSTEM32\cscapi.dll
LoadedModule[122]=C:\Windows\SYSTEM32\ntmarta.dll
LoadedModule[123]=C:\Windows\SYSTEM32\Cryptdll.dll
LoadedModule[124]=C:\Windows\SYSTEM32\mscms.dll
LoadedModule[125]=C:\Windows\SYSTEM32\WindowsCodecs.dll
LoadedModule[126]=C:\Windows\SYSTEM32\DNSAPI.dll
LoadedModule[127]=C:\Program Files (x86)\Bonjour\mdnsNSP.dll
LoadedModule[128]=C:\Windows\System32\rasadhlp.dll
LoadedModule[129]=C:\Windows\system32\explorerframe.dll
LoadedModule[130]=C:\Windows\system32\DUser.dll
LoadedModule[131]=C:\Windows\system32\DUI70.dll
LoadedModule[132]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[133]=C:\Windows\SYSTEM32\schannel.dll
LoadedModule[134]=C:\Windows\SYSTEM32\ncrypt.dll
LoadedModule[135]=C:\Windows\SYSTEM32\bcrypt.dll
LoadedModule[136]=C:\Windows\SYSTEM32\NTASN1.dll
LoadedModule[137]=C:\Windows\system32\ncryptsslp.dll
LoadedModule[138]=C:\Windows\SYSTEM32\gpapi.dll
LoadedModule[139]=C:\Windows\SYSTEM32\cryptnet.dll
LoadedModule[140]=C:\Windows\SYSTEM32\WLDAP32.dll
LoadedModule[141]=C:\Windows\SYSTEM32\igdumdim32.dll
LoadedModule[142]=C:\Windows\SYSTEM32\igdusc32.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=iTunes
AppPath=C:\Program Files (x86)\iTunes\iTunes.exe
NsPartner=windows
NsGroup=windows8

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    5 com.apple.QD 0x90257b68 TTextLineLayout::ConstructGlyphRecordArray(TATSUGlyphRecordArray*, TLayoutControls*) + 712
    6 com.apple.QD 0x9026a2b8 TTextLineLayout::EnsureLayoutIsUpToDate(unsigned long, unsigned char, unsigned long, TATSUGlyphRecordArray**) + 768
    7 com.apple.QD 0x90275098 TTextLineLayout::GetGlyphBounds(unsigned long, unsigned long, long, long, unsigned short, unsigned long, ATSTrapezoid*, unsigned long*) + 164
    8 com.apple.QD 0x90274fcc ATSUGetGlyphBounds + 132
    9 com.apple.iTunes 0x00247148 0x1000 + 2384200
    10 com.apple.iTunes 0x00245ecc 0x1000 + 2379468
    11 com.apple.iTunes 0x002477c0 0x1000 + 2385856
    12 com.apple.iTunes 0x00227418 0x1000 + 2253848
    13 com.apple.iTunes 0x00227428 0x1000 + 2253864
    14 com.apple.iTunes 0x00227428 0x1000 + 2253864
    15 com.apple.iTunes 0x00227428 0x1000 + 2253864
    16 com.apple.iTunes 0x00227428 0x1000 + 2253864
    17 com.apple.iTunes 0x00227428 0x1000 + 2253864
    18 com.apple.iTunes 0x00227428 0x1000 + 2253864
    19 com.apple.iTunes 0x00227428 0x1000 + 2253864
    20 com.apple.iTunes 0x00227428 0x1000 + 2253864
    21 com.apple.iTunes 0x001a7c5c 0x1000 + 1731676
    22 com.apple.iTunes 0x000b58ec 0x1000 + 739564
    23 com.apple.iTunes 0x0031e07c 0x1000 + 3264636
    24 com.apple.iTunes 0x00276cb4 0x1000 + 2579636
    25 com.apple.CoreFoundation 0x966829ec CFRunLoopRunSpecific + 2968
    26 com.apple.HIToolbox 0x932a572c RunCurrentEventLoopInMode + 264
    27 com.apple.HIToolbox 0x93359a90 GetNextEventMatchingMask + 416
    28 com.apple.HIToolbox 0x933597b0 WNEInternal + 172
    29 com.apple.HIToolbox 0x933596ec WaitNextEvent + 72
    30 com.apple.iTunes 0x00277cf4 0x1000 + 2583796
    31 com.apple.iTunes 0x00278420 0x1000 + 2585632
    32 com.apple.iTunes 0x00035bac 0x1000 + 215980
    33 com.apple.iTunes 0x002777fc 0x1000 + 2582524
    34 com.apple.iTunes 0x00002a28 0x1000 + 6696
    35 com.apple.iTunes 0x0000272c 0x1000 + 5932
    Thread 1:
    0 libSystem.B.dylib 0x904e2438 machmsgtrap + 8
    1 libSystem.B.dylib 0x904e935c mach_msg + 56
    2 com.apple.CoreFoundation 0x96682568 CFRunLoopRunSpecific + 1812
    3 com.apple.audio.CoreAudio 0x94559e3c HALRunLoop::OwnThread(void*) + 212
    4 com.apple.audio.CoreAudio 0x94559c80 CAPThread::Entry(CAPThread*) + 104
    5 libSystem.B.dylib 0x90524658 pthreadstart + 316
    Thread 2:
    0 libSystem.B.dylib 0x904e2498 semaphorewait_signaltrap + 8
    1 libSystem.B.dylib 0x9052590c pthread_condwait + 1336
    2 com.apple.iTunes 0x0034f3d0 0x1000 + 3466192
    Thread 3:
    0 libSystem.B.dylib 0x90546ae4 select$DARWIN_EXTSN + 12
    1 com.apple.CoreFoundation 0x9668d9b0 __CFSocketManager + 764
    Thread 4:
    0 libSystem.B.dylib 0x90554b98 accept$NOCANCEL$UNIX2003 + 12
    1 libSystem.B.dylib 0x9058bac4 accept + 16
    2 com.apple.iTunes 0x002e9eac 0x1000 + 3051180
    Thread 5:
    0 libSystem.B.dylib 0x904e2438 machmsgtrap + 8
    1 libSystem.B.dylib 0x904e935c mach_msg + 56
    2 com.apple.CoreFoundation 0x96682568 CFRunLoopRunSpecific + 1812
    3 com.apple.CoreFoundation 0x96682df0 CFRunLoopRun + 60
    4 com.apple.iTunes 0x00243e64 0x1000 + 2371172
    5 libSystem.B.dylib 0x90524658 pthreadstart + 316
    Thread 6:
    0 libSystem.B.dylib 0x904e2438 machmsgtrap + 8
    1 libSystem.B.dylib 0x904e935c mach_msg + 56
    2 ...ple.CoreServices.CarbonCore 0x013d5f24 YieldToThread + 528
    3 com.apple.iTunes 0x002889b4 0x1000 + 2652596
    4 com.apple.iTunes 0x001970f0 0x1000 + 1663216
    5 com.apple.iTunes 0x00199b38 0x1000 + 1674040
    6 com.apple.iTunes 0x0019a0c0 0x1000 + 1675456
    7 com.apple.iTunes 0x0019e520 0x1000 + 1692960
    8 com.apple.iTunes 0x0019e664 0x1000 + 1693284
    9 com.apple.iTunes 0x0019fb28 0x1000 + 1698600
    10 com.apple.iTunes 0x001a2804 0x1000 + 1710084
    11 com.apple.iTunes 0x001a3c74 0x1000 + 1715316
    12 com.apple.iTunes 0x001a3f3c 0x1000 + 1716028
    13 com.apple.iTunes 0x002888b4 0x1000 + 2652340
    14 ...ple.CoreServices.CarbonCore 0x013db150 CooperativeThread + 344
    15 libSystem.B.dylib 0x90524658 pthreadstart + 316
    Thread 7:
    0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
    1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
    2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
    Thread 8:
    0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
    1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
    2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
    Thread 9:
    0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
    1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
    2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
    Thread 10:
    0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
    1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
    2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
    Thread 11:
    0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
    1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
    2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
    Thread 12:
    0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
    1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
    2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
    Thread 13:
    0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
    1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
    2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
    Thread 14:
    0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
    1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
    2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
    Thread 15:
    0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
    1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
    2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
    Thread 16:
    0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
    1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
    2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
    Thread 17:
    0 libSystem.B.dylib 0x904e2438 machmsgtrap + 8
    1 libSystem.B.dylib 0x904e935c mach_msg + 56
    2 ...ple.CoreServices.CarbonCore 0x013d5f24 YieldToThread + 528
    3 ...ple.CoreServices.CarbonCore 0x013db300 SetThreadState + 168
    4 com.apple.iTunes 0x0025e708 0x1000 + 2479880
    5 com.apple.iTunes 0x0019d678 0x1000 + 1689208
    6 com.apple.iTunes 0x001a1740 0x1000 + 1705792
    7 com.apple.iTunes 0x001a3d14 0x1000 + 1715476
    8 com.apple.iTunes 0x001a3f3c 0x1000 + 1716028
    9 com.apple.iTunes 0x002888b4 0x1000 + 2652340
    10 ...ple.CoreServices.CarbonCore 0x013db150 CooperativeThread + 344
    11 libSystem.B.dylib 0x90524658 pthreadstart + 316
    Thread 18:
    0 libSystem.B.dylib 0x904e2438 machmsgtrap + 8
    1 libSystem.B.dylib 0x904e935c mach_msg + 56
    2 com.apple.CoreFoundation 0x96682568 CFRunLoopRunSpecific + 1812
    3 com.apple.CoreFoundation 0x96682df0 CFRunLoopRun + 60
    4 com.apple.iTunes 0x00284a7c 0x1000 + 2636412
    5 com.apple.iTunes 0x00284da8 0x1000 + 2637224
    6 com.apple.iTunes 0x00209214 0x1000 + 2130452
    7 libSystem.B.dylib 0x90524658 pthreadstart + 316
    Thread 0 crashed with PPC Thread State 32:
    srr0: 0x95bec018 srr1: 0x0000d030 dar: 0xc0000023 dsisr: 0x00200000
    r0: 0x92c0f688 r1: 0xbfffe1a0 r2: 0xa0c34508 r3: 0x090b8a30
    r4: 0x95c89110 r5: 0x00000028 r6: 0x0000002c r7: 0x00000e03
    r8: 0x00000000 r9: 0x00000000 r10: 0x905fbb8c r11: 0x6a369110
    r12: 0xc0000003 r13: 0x00000001 r14: 0xa0c1f478 r15: 0x00000000
    r16: 0xbfffe3fc r17: 0x00000001 r18: 0xa056f40c r19: 0x00000000
    r20: 0x00000000 r21: 0x00000000 r22: 0x0908b560 r23: 0x00010010
    r24: 0x00000000 r25: 0xa0575170 r26: 0x00000003 r27: 0xa0575170
    r28: 0xa0575170 r29: 0xa0575218 r30: 0xa0575250 r31: 0x92c0f40c
    cr: 0x44022428 xer: 0x20000000 lr: 0x92c0f688 ctr: 0x95bec000
    vrsave: 0x00000000
    Binary Images:
    0x1000 - 0xd6cfe7 com.apple.iTunes 7.7.1 (7.7.1) <64b1b1d2dfee44d996905e78b027fda8> /Applications/iTunes.app/Contents/MacOS/iTunes
    0xfee000 - 0xff3fff com.apple.iPod 1.5 (15) <2bf5b4911f0588da2ced7a29876f203f> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
    0xff9000 - 0x1000fff com.apple.ipodsynchronization 2.3 (106.0) /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
    0x1008000 - 0x109efc3 com.apple.iTunes.iPodUpdater 7.7 (7.7) /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
    0x10f8000 - 0x11c6ff5 com.apple.DiscRecording 4.0.1 (4010.4.5) <4663bc0d7cb99fd1ead6018ee955d11b> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
    0x122d000 - 0x124eff1 libmx.A.dylib ??? (???) /usr/lib/libmx.A.dylib
    0x1256000 - 0x1310fff libcrypto.0.9.7.dylib ??? (???) <29883b10f7a6ac2dd91addabf60e0ff8> /usr/lib/libcrypto.0.9.7.dylib
    0x135e000 - 0x165fffb com.apple.CoreServices.CarbonCore 786.6 (786.6) <d2ae460a0de15ca950ac723616666507> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x16e2000 - 0x16feffb com.apple.openscripting 1.2.8 (???) <cc6a91ad44b9d013d03b9977a1459bd5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x1711000 - 0x1c88ff3 com.apple.CoreGraphics 1.351.32 (???) <9f74f6f37d389945b10af033ae035ee5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    0x1d53000 - 0x1d7dff7 libssl.0.9.7.dylib ??? (???) <96a900022cb333091411b0e42eeeb2d6> /usr/lib/libssl.0.9.7.dylib
    0x1d8c000 - 0x1dd0fff com.apple.vmutils 4.1 (104) <ea4bd764588ed4625099564b5e253eb1> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
    0x4ac0000 - 0x4afeff7 com.apple.QuickTimeFireWireDV.component 7.5 (861) /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
    0x4b08000 - 0x4b25ff7 com.apple.AppleIntermediateCodec 1.2 (145) /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
    0x4b2a000 - 0x4b31fcf com.apple.AppleMPEG2Codec 1.0.1 (220) /Library/QuickTime/AppleMPEG2Codec.component/Contents/MacOS/AppleMPEG2Codec
    0x4b36000 - 0x4b56ff7 com.apple.AppleVAFramework 4.0.20 (4.0.20) /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
    0x4b5c000 - 0x4bb9fff com.apple.applepixletvideo 1.2.16 (1.2d16) <e7d7062d023b0d41d47f92c9bfe14c79> /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
    0x52f8000 - 0x52faffd com.apple.textencoding.unicode 2.2 (2.2) <483d06bdf16bdbbad53efcea4fcfb688> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
    0x6506000 - 0x650afff com.apple.audio.AudioIPCPlugIn 1.0.4 (1.0.4) <9ea9c438a65be22a5e946e62ebfc9360> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
    0x650f000 - 0x6510ffd com.apple.aoa.halplugin 2.5.7 (2.5.7f1) <7f1a60978b668db2fc7b7ee642120335> /System/Library/Extensions/IOAudioFamily.kext/Contents/PlugIns/AOAHALPlugin.bun dle/Contents/MacOS/AOAHALPlugin
    0x7247000 - 0x73e4ff7 com.apple.audio.codecs.Components 1.6.3 (1.6.3) /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
    0x7b68000 - 0x7b70ffb libCGATS.A.dylib ??? (???) <367c4beab293fb4e93202bd1d3339fe6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
    0x7ce2000 - 0x7ceffff libCSync.A.dylib ??? (???) <78f215768036cfce737f00116252c626> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x7cfc000 - 0x7d39fff libRIP.A.dylib ??? (???) <5f21492caab359881ef01076fee5f016> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x8498000 - 0x8592ff3 com.apple.RawCamera.bundle 2.0.8 (2.0.8) <301197bb19c83780749805b978095825> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x245b0000 - 0x245e1fdb com.apple.mobiledevice 3.1 (3.1) <79b992f4858a4425b1bbc1ef9565e414> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
    0x70000000 - 0x700cbff3 com.apple.audio.units.Components 1.5.1 (1.5.1) /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
    0x8fe00000 - 0x8fe30b23 dyld 96.2 (???) <39109181acbf30fed542e6c9abcf1798> /usr/lib/dyld
    0x90003000 - 0x90011fff libz.1.dylib ??? (???) <1a70dd3594a8c5ad39d785af5da23237> /usr/lib/libz.1.dylib
    0x901a2000 - 0x90238fff com.apple.LaunchServices 289.2 (289.2) <67191ba4de2d3d14be9b4bbddd4fe0a6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    0x90239000 - 0x902e9fff com.apple.QD 3.11.52 (???) <f33191c288897dd4d2e2c4b87bcc09b4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    0x903ae000 - 0x904ccff7 com.apple.audio.toolbox.AudioToolbox 1.5.1 (1.5.1) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x904e1000 - 0x9067afe3 libSystem.B.dylib ??? (???) <787ea59c19201d04a507b13d2bb3f9ac> /usr/lib/libSystem.B.dylib
    0x906c7000 - 0x906edfff libcups.2.dylib ??? (???) <faed280b72f625b591ae0506cb142367> /usr/lib/libcups.2.dylib
    0x906f7000 - 0x90716fff com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x9095a000 - 0x90967fff libbz2.1.0.dylib ??? (???) <ff3050272228dbda09852641458eaaa4> /usr/lib/libbz2.1.0.dylib
    0x90968000 - 0x90a7cffa com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x90a7d000 - 0x90afefff com.apple.print.framework.PrintCore 5.5.3 (245.3) <032f772f8169945c1d1b524d96edcef6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    0x90aff000 - 0x90afffff com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x90b00000 - 0x90b07ffb com.apple.print.framework.Print 218.0.2 (220.1) <c7e0e618d5867ae227403ae385aacd82> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x90b08000 - 0x90c74ff9 com.apple.AddressBook.framework 4.1.1 (695) <c2da7479f17eecd7a1efd7250afb0aef> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
    0x90ca4000 - 0x91385ff3 com.apple.WebCore 5525.18.1 (5525.18.1) <c339884f32c81b029105d8a0243db0ff> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    0x91386000 - 0x9138dfff com.apple.CommonPanels 1.2.4 (85) <0d1256175c5512c911ede094d767acfe> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    0x9138e000 - 0x913a6ffb com.apple.DictionaryServices 1.0.0 (1.0.0) <fe37191e732eeb66189185cd000a210b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    0x913a7000 - 0x913a7ffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
    0x913fd000 - 0x914d0fff com.apple.CoreServices.OSServices 226.5 (226.5) <50a4f7fe2d6078971f9ef6fc88cc5d2b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x914d1000 - 0x9150afff com.apple.SystemConfiguration 1.9.2 (1.9.2) <1a39075165bf7447fe8be1e93db49346> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x9150b000 - 0x9150effb com.apple.securityhi 3.0 (30817) <e50c0cac9048f8923b95797753d50b5c> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x9150f000 - 0x91541fff com.apple.bom 9.0 (136) <cb560109ea507cdfb6c77349845e6b2a> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
    0x91542000 - 0x9154dfff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <ae3dc890a43a9269388301f6b59d3091> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x9154e000 - 0x91553ff6 libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
    0x91554000 - 0x91567ffb com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <dc8dac074f4d19175c5613b35aa529b3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x91568000 - 0x9157bfff com.apple.LangAnalysis 1.6.4 (1.6.4) <f12db38b92cbf96b024206698434d14d> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x9157c000 - 0x91665fff libxml2.2.dylib ??? (???) <6bf1a24e68615e0edf843988f5a0a1f4> /usr/lib/libxml2.2.dylib
    0x91666000 - 0x9169bfff com.apple.AE 402.2 (402.2) <0b15a08da8ec38b74fb9dd6e579ed25f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    0x9169c000 - 0x916b3ffb com.apple.ImageCapture 4.0 (5.0.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    0x916b4000 - 0x916c0ff3 com.apple.audio.SoundManager 3.9.2 (3.9.2) <79588842bcaf6c747a95b2120304397a> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x916c1000 - 0x916edfff com.apple.CoreMediaPrivate 9.0 (9.0) <06724239f6a690e4c358b6ca14bfb1a6> /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
    0x916ee000 - 0x9178fff7 com.apple.QuickTimeImporters.component 7.5 (861) /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
    0x91a92000 - 0x91b79fff com.apple.JavaScriptCore 5525.18 (5525.18) <d94ee2a4a7aa244335a4a2a49a5aaeec> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x91b7a000 - 0x91b85ffb libgcc_s.1.dylib ??? (???) <ea47fd375407f162c76d14d64ba246cd> /usr/lib/libgcc_s.1.dylib
    0x91b86000 - 0x91c48fff com.apple.WebKit 5525.18 (5525.18) <ef0071ec0d5faa5b198348bc4f909c7c> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x91cb6000 - 0x91cb7ff8 com.apple.ApplicationServices 34 (34) <6aa5ee485bb2e656531b3505932b845f> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
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