ITunes 11 deleted movie folder

Not much else to do but continue argueing with Apple. Bit of history first, time machine asked to do a full system backup which I allowed, not thinking that it would do anything other than back up all the files and folders as usual. Monthly I use time machine to back up my external drive which houses my itunes folder. Takes to long and uses alot of space to do it more frequently.
Today I upgrade to itunes 11. Looks different, not sure I like it but the dead is done so decide to check and see if my pre-ordered films are downloading. My movie list is full of exclamation marks!!. Turns out my itunes movie folder has 8 films in it, not the 304 it is supposed to have. The new version had deleted all but 8 films, the whole lot gone.
Checked time machine and the oldest back up I have is on the 30th of November, ***!!. I've been using it for 2 years there should be hundreds in there.
Call Apple support and they say they have made available for download some of the 130 odd films I've bought from itunes, some are no longer available. No realising that it'll take some 10-15 months to download all of them due to my fair usage cap of 30Gb a month.
So,be warned this version has some serious flaws in it.

I have not had that many deleted yet, about 5 as far as I can tell.  But with me, I HAVE my Time Machine backups for a good 6 months and the deleted movies do not appear regardless. 
Just the latest blunder by Apple.  Things have been declining at Apple for some time now. 

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