ITunes 11 does not play my MP4 video

I have a video which I wish to add to iTunes and then to my iPhone 5. I have many other videos added already and have not experienced any issues before. This time, I am not really sure what is wrong.
The video shows up in iTunes and doesn't get deleted or rejected by iTunes, I was able to edit its cover art and title, but when I try to play it in iTunes, it doesn't. It just sort of 'plays' as if it was paused indefinitely - No audio, no pictures in motion, but if I click on different parts in time of the video it would show a kind of screenshot of that exact moment in the video.
I've tried playing it in VLC, works perfectly with brilliant quality.
From "Get Info", the video is:
MPEG-4 Video File
Encoded with Handbrake 0.9.5
1280x720
Total bit rate: 2327 kbps
Video Codec: H.264
From what I've tried to find online, most peoples issues are with the video codec.
When I try to sync the video to my iPhone anyway, it says this video cannot be played on my device.
Sorry for the long post and I'd appreciate any help.

I am having the exact problem. Videos load into iTunes, no problem. Can even stream them to my Apple TV, but they wont play in iTunes (can only see stills if I click at different points of video).
Did you figure anything out????

Similar Messages

IPad 2 upgraded ios7 does not play our purchased videos no play button now

Video does not play back purchased iTunes shows from before upgrade to ios7

A FREE version of MusicVideoPlayer was just released!
http://itunes.com/apps/MattByrne

ITunes player does not play songs since upgrading to 10.5.1; not fixed with 10.5.2 upgrade. What now?

After upgrading iTunes on my laptop to version 10.5.1, my player will NOT play any songs. My Library seems intact and no songs appear to be missing, but no song will play --not a song downloaded from iTunes Store, nor a song downloaded from a CD. I was hoping version 10.5.2 would fix this, but apparently not. Still not working. Songs do play on my iPod and on my iPhone and I can transfer songs from my laptop to my devices; I can also download Apps to my laptop through the iTunes Store, etc.--all other functions of iTunes seem to be okay, only the player is not working. (My laptop is an hp Probook with Intel i5 chip, Windows 7 Pro OS.)

Does it look like the song is playing at the top of iTunes? Can you see the timer moving?
Also, make sure the volume slider isn't all the way to the left (mute).
This Apple document may help too -> iTunes and QuickTime for Windows: Audio does not play or plays incorrectly

FCPX does not play 120fps GoPro video

What should I do as my FCPX is not playing 120fps GoPro 3+ videos. Quicktime plays them well and shows that they are 120fps. Final cut does not play them at all. They just appear as still images. I tried to import original videos form camera and also as "optimized videos". No difference...
Thanks in advance!

There is a workaround to copy the media to Finder, and then import those files into FCPX. Here’s a tutorial: http://www.youtube.com/watch?v=EP3y9-MqHko

DVD-Player DVP3950/12 does not play any converted videos

Hi!
My DVD-Player DVP3950/12 does not play any videos I've converted (HandBrake).
In my description are no valid information for the videocodecs I should use and there are no details for resolution. And which kind of audiocodec is able to be played by my player?
Would anybody help me?
Thx!
cluesa

I found the information in a german forum. Thx!
Message was edited by: cluesa

Safari Does Not Play QuickTime/.mpg Video, Only Audio

Quicktime video not playing in safari. Checked new user, issue persists, it's a system wide issue. All the settings are right. Worked before. Still works in Firefox and other browsers. Repaired permissions. Even video on the Apple site does not work. Flash still works, windows media content still works via Flip4Mac. I was just wondering if anyone discovered an easy fix for this issue. I don't feel like doing the archive and install (preserving) or re-imaging it. Everything is up to date except for the security update and itunes. Just stopped working tonight though, not right after I did the last updates. As I said. I know the traditional way to attack this, and even a couple time consuming non traditional ways. What I am looking for here is the quick fix (if there is one). Thanks.

Well, since we are all using different versions of Safari but the same version of QT, I headed over to the QT forum and found this - which seems to work for me.
I just dragged the file to the desktop, tho.
"I removed the QuickTime Plugin.webplugin.
Mac HD > Library > Internet Plug-Ins
1. Drag QuickTime Plugin.webplugin to the trash.
2. Relaunch Safari and the QuickTime video that was not playing previously.
3. The video portion should now work."
http://discussions.apple.com/thread.jspa?threadID=1068788&tstart=30

Windows Media Player 12, Windows 7 does not play AVCHD (.mts) video in embedded mode, but does in normal mode

I've run into a problem with WMP 12 on Windows 7 involved in playback of AVCHD files. When run in 'normal' mode from Windows Explorer, WMP opens the video file and plays it back beautifully. However, I'm building an application with
WMP embedded. When running WMP from within the application (c#), the same AVCHD plays audio but no video.
I've seen this type of problem before with respect to audio playback of mp4 files in WMP from embedded-mode: the MP4 license prohibited audio playback when run from embedded mode but played the audio fine when WMP was launched from explorer.
I was able to solve this particular problem by using a 3rd party codec pack.
In this case, I've tried a number of packs K-Lite, etc., but to no avail. My problem persists. I suspect perhaps I've encountered a similar licensing-type issue with a SONY CODEC and the state in which WMP is playing back files but I
have not yet been able to track it down.
Any ideas?

Hello,
It seems that you are using the Windows Media Player control in a window form forum,
as far as I know, the Windows Media Player control does not raise an exception when it encounters an error such as an invalid URL. Instead, it signals an event. Please try to set an event to try to catch the expcetion as described in the link below:
http://msdn.microsoft.com/en-us/library/windows/desktop/dd562851(v=vs.85).aspx
Regards.
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Video does not play in iPad video app?

Perhaps I don't know the basics of video publication here, but I am trying to figure out why my published video will only play in the Safari browser on the iPad, and not the video app on the iPad app. When I click on web videos on various websites using Safari, you can choose to display the video full screen on the iPad and the video opens in it's on video player. The play bar Captivate inserts is way too small for the average user. Can I get my videos published by Captivate to use the iPad's video player instead?

Hello there,
Please tell the complete version of Captivate (help > about adobe captivate).
In which format have you published the output? Is it HTML 5 or MP4 Video format?
And, what kind of video is it? Is it recording done in captivate or have you inserted the video in ypur project?
Thanks.

[SOLVED] VLC does not play any (almost) video

After recent upgrade vlc (to 1.1) stopped playing any video only audio. Error message looks like
No suitable decoder module:
VLC does not support the audio or video format "$name_of_codec". Unfortunately there is no way for you to fix this.
At the verbose output get the following error messages
[0x85108fc] main libvlc debug: checking plugin modules
[0x85108fc] main libvlc debug: loading plugins cache file /usr/lib/vlc/plugins/plugins-04041e-3e8.dat
[0x85108fc] main libvlc warning: cannot read /usr/lib/vlc/plugins/plugins-04041e-3e8.dat (No such file or directory)
[0x85108fc] main libvlc debug: recursively browsing `/usr/lib/vlc/plugins'
[0x85108fc] main libvlc warning: cannot load module `/usr/lib/vlc/plugins/access/libdc1394_plugin.so' (libdc1394.so.22: cannot open shared object file: No such file or directory)
[0x85108fc] main libvlc warning: cannot load module `/usr/lib/vlc/plugins/access/libaccess_avio_plugin.so' (libva-0.31.0.6.so.1: cannot open shared object file: No such file or directory)
[0x85108fc] main libvlc warning: cannot load module `/usr/lib/vlc/plugins/codec/libavcodec_plugin.so' (libva-x11-0.31.0.6.so.1: cannot open shared object file: No such file or directory)
[0x85108fc] main libvlc warning: cannot load module `/usr/lib/vlc/plugins/demux/libavformat_plugin.so' (libva-0.31.0.6.so.1: cannot open shared object file: No such file or directory)
[0x85108fc] main libvlc debug: saving plugins cache /usr/lib/vlc/plugins/plugins-04041e-3e8.dat
[0x85108fc] main libvlc debug: module bank initialized (387 modules)
[0x887ba7c] main decoder debug: looking for decoder module: 31 candidates
[0x887ba7c] main decoder debug: no decoder module matching "any" could be loaded
[0x887ba7c] main decoder debug: TIMER module_need() : 0.727 ms - Total 0.727 ms / 1 intvls (Avg 0.727 ms)
[0x887ba7c] main decoder error: no suitable decoder module for fourcc `h264'. VLC probably does not support this sound or video format.
[0x887ba7c] main decoder debug: killing decoder fourcc `h264', 0 PES in FIFO
[0x887ba7c] main decoder debug: looking for decoder module: 31 candidates
[0x887ba7c] main decoder debug: using decoder module "faad"
[0x887ba7c] main decoder debug: TIMER module_need() : 0.390 ms - Total 0.390 ms / 1 intvls (Avg 0.390 ms)
[0x887ba7c] main decoder debug: thread (decoder) created at priority 5 (input/decoder.c:301)
[0x8799104] main generic debug: thread started
[0x887ba7c] main decoder debug: thread started
[0x891f07c] main decoder debug: looking for decoder module: 31 candidates
[0x891f07c] main decoder debug: using decoder module "faad"
[0x891f07c] main decoder debug: TIMER module_need() : 0.396 ms - Total 0.396 ms / 1 intvls (Avg 0.396 ms)
[0x891f07c] main decoder debug: thread (decoder) created at priority 5 (input/decoder.c:301)
[0x891f07c] main decoder debug: thread started
[0x887ba7c] main decoder debug: removing module "faad"
[0x887ba7c] main decoder debug: killing decoder fourcc `mp4a', 0 PES in FIFO
Downgrading of vlc does not help.
Last edited by ogronom (2010-07-03 15:14:48)

the problem is in front of your eyes.
0x85108fc] main libvlc warning: cannot load module `/usr/lib/vlc/plugins/access/libdc1394_plugin.so' (libdc1394.so.22: cannot open shared object file: No such file or directory)
[0x85108fc] main libvlc warning: cannot load module `/usr/lib/vlc/plugins/access/libaccess_avio_plugin.so' (libva-0.31.0.6.so.1: cannot open shared object file: No such file or directory)
[0x85108fc] main libvlc warning: cannot load module `/usr/lib/vlc/plugins/codec/libavcodec_plugin.so' (libva-x11-0.31.0.6.so.1: cannot open shared object file: No such file or directory)
[0x85108fc] main libvlc warning: cannot load module `/usr/lib/vlc/plugins/demux/libavformat_plugin.so' (libva-0.31.0.6.so.1: cannot open shared object file: No such file or directory)
i don't get it how the hell is possible not to have libva installed since libva is a dependency to ffmpeg

HT5409 AVCHD audio does not play with the video clip

iPhoto does not import, or even see the clips, and when QuickTime played the clip off the card itself, no audio is present even though the inspector shows stereo.

Morning Remigijus Biciunas,
Thanks for using Apple Support Communities.
Some devices don't appear in the regular import view of iPhoto. You can still use AVCHD video from these cameras by dragging and dropping or menu-driven imports.
For more information on this, take a look at this article:
Using AVCHD video with iPhoto '11
http://support.apple.com/kb/HT5251
Hope this helps,
Mario

HT203167 What happens when you pay for a movie rental on iTunes that does not play for more than a few seconds?

I rented a movie but it only played for a couple of seconds and then it stopped and kicked me back to the iTunes rental page again. This is after I rented the movie earlier in the day on my iPad and discovered I could not play it back through my Apple TV. What do I do now? Do I keep trying to rent it again and again, each time incurring a new rental fee?

Use the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1424 itunes download does not play

I recently bought an album on itunes and 3 of the songs do not play.

Other people have been having similar problems with songs over a number of days.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and use the 'Report a Problem' link.

Ipod does not play music or videos

Hi everyone! I just got a new 30GB ipod for Christmas and I put some music and one downloaded video on my ipod from itunes. Everything plays fine on my computer. It also all shows up on my ipod but when I click to play it the play screen comes up but it never starts playing. The video stays on a black screen with the play icon in the top corner and then I have to reset it because it freezes. I also tried deleting what was on it and trying to do it on another computer but the same thing happens. Has anyone had this problem or know how to fix it? I really want to go to the apple store today to have it fixed but I know it will be packed since it is the day after Christmas! Any help would be greatly appreciated!

I have this problem as well. The 1.1 upgrade was supposed to fix this problem but it didn't. Hopefully Apple will address this issue.

Itunes 7 does not play videos

I recently downloaded itunes 7 and now I can't play any of my video podcasts on itunes, I double click them and nothing happens, also I'm having trouble downloading many podcasts, which itunes says are corrupted or unreadable, what the **** is up with this new itunes?

Chriz28,
This knowledge base article has some suggestions, and would be a good place to start:
http://docs.info.apple.com/article.html?artnum=303706

My Apple TV will not play a MP4 video

I cannot play a group of videos on my Apple TV I ripped from my DVD's. I could play this format before, but now I cannot. I get an "The Selected Video Could Not Be Played The Format could not be recognized" error.

1st of all ripping DVDs is illegal in the US (where this forum is hosted) so i would suggest you not talk directly about ripping DVDs and speak in just general terms of you files if you don't want to get your post deleted..
there might be few reasons why you get that message
1) there is more to the file than just it's format.. it must also be within certain parameters to be played on appleTV... to facilitate streaming appleTV limits the size of the file and it data rate, frame rate, resolution, codec, codec profiles etc(see below). software usually have an appleTV setting.. it is usually best just to use that setting and not futz around with your own custom settings unless you know what you're doing
*Video formats supported*
*H.264 and protected H.264 (from iTunes Store):* Up to 5 Mbps, Progressive Main Profile (CAVLC) with AAC-LC audio up to 160 Kbps (maximum resolution: 1280 by 720 pixels at 24 fps, 960 by 540 pixels at 30 fps) in .m4v, .mp4, and .mov file formats
*iTunes Store purchased video:* 320 by 240 pixels, 640 by 480 pixels, 720 by 480 pixels (anamorphic), or high-definition 720p
MPEG-4: Up to 3 Mbps, Simple Profile with AAC-LC audio up to 160 Kbps (maximum resolution: 720 by 432 pixels at 30 fps) in .m4v, .mp4, and .mov file formats
2) that message also appears if you are streaming for some reason you have lost connectivity to your computer.. network interference, computer goes to sleep or turned off, iTunes is closed etc.
3) could be caused by the file becoming corrupted, HDD corruption etc..

ITunes 11 does not play my MP4 video

Similar Messages

Maybe you are looking for