Itunes 11 for 64bit Win7 does not sync iPodTouch properly

Question

Installed ITunes11 for 64 bit Win7 yesterday (8Dec12).  The update seemed to go well altho I saw some odd behavior and do NOT like the changes that have been made to the interface at all btw -- the new format for browsing the contents of the music library is awful.  What I discovered later was MUCH worse and that is when I discovered that my IpodTouch 4G which I had synced after updating to iTunes did not contain ANY of my videos and a mere fraction of my music and no playlists whatsoever. I did manage to get my videos back on by playing the game of checking "don't sync my videos" -- syncing (which ostensibly removed that which was already not there) -- rechecked "sync my videos" -- and then synced -- which DID restore them. I tried various strategems to get iTunes to copy over my entire music library .. managed to get part of it restored .. but no matter what I did .. not all of it.  It seems to be stuck on a few tracks that it thinks need to be copied and ignores everything else altho it DOES recognized the existence of the rest of my music library. It just won't restore it to my Ipod .. after it so rudely .. IMHO .. removed them.  This applies not just to music but playlists as well. There is something seriously wrong with this major 11.x update. One thing I'm considering doing .. after I return from a week long business trip (where I am no) is to trick ITunes into doing what it needs to do by removing all my music from the iTunes library (not the files -- just the index) -- sync to the iPod -- restore all the music to the iTunes library -- and sync again.  THAT -- or Apple produces a big fix to Itunes11.
Based on what I've seen elsewhere in the Forum .. my despair and disgust with iTunes11 is shared by others.  Hopefully, Apple tracks these forums given that there seems to be NO true mechanism for getting technical support with iTunes, except in association with an Apple device like iPod, iPodTouch etc. 
Btw -- given the hideous experience with the iTunes11 update on my home machine, I will NOT permit the Itunes11 update on my office laptop -- I'll uninstall it if need be..

Answer 1

charwingz wrote:
Taken from the other thread…
https://discussions.apple.com/thread/4555356?start=825&tstart=0
by the way -- wouldn't mind if people read the post I gave the link to and to confirm whether the issue really IS that the library index got corrupted during the upgrade to 11.  If that's NOT it, I don't want to waste what could be hours executing my plan:  remove all music and videos from library, sync IpodTouch4G with no music, restore music to library, restore playlists using iPodClassic that has NOT been synced to iTunes11 as reference, and then resync iPodTouch4G.  Appreciate feedback.  Thanks!
I think you are hoping to use an iPod Classic that has not been synced with iTunes 11 to restore the playlists? Frankly that sounds like it could fail (I hope I am wrong). iTunes is very picky about what will sync, in my experience (on a Mac) it doesn't want to bring playlists from devices that haven't ever been synced to that library before.
If you had synced the iPod Classic before the iTunes 11 update it may work, but I wouldn't rely on that to get all your playlists back into the desktop iTunes. You would be better off using the built in 'File > Library > Export library' feature to create a Library.xml file that contains the playlists as they exist in iTunes (I have no idea if this is the same on Windows or iTunes 11, it should still exist). You can do the same for each of the 'Movies', 'TV Shows', 'Podcasts'… sections if you are worried about keeping them intact.
It also sounds like you are contemplating deleting your files from iTunes on the PC, syncing the iPod Touch, replacing the iTunes media files & then resyncing? That also seems like overkill. You should just be able to wipe the iPod Touch & restore the files you want on there by re-syncing from the device backup (or avoiding the backup & starting afresh). The 'restore' feature of iTunes will erase & reset the device back to a clean state. If the device still fails to sync everything you know that the iTunes library is likely to be the problem.
iTunes should also allow you to create a new library (in a location you specify).
http://support.apple.com/kb/HT1589?viewlocale=en_US&locale=en_US
It would make sense to create a clean library, import the Library.xml & see if that syncs correctly. You can switch back to the old library to compare if the files & playlists have been imported.
I'd suggest making a full system backup before you start to change things, and maybe contact a genius bar if you have one near. I really don't know enough about iTunes on Windows, there must also be other threads about how to recover from syncing issues on Windows.
The general rule is if the device isn't syncing correctly reset it to a clean state & start over, then move onto 'fixing' the library.
iTunes keeps backups of the library between updates, so you can revert to an older version of the library (but obviously files may have moved so the links for some tracks may be broken).
http://support.apple.com/kb/HT1660