ITunes 11 no longer updates the song play count or the last played date/time on Win7 and on Macs

I've downloaded and installed iTunes 11 on 2 Win7 PC's, on my Macbook (Mountain Lion), MacbookPro (Snow Leopard) and new Mac mini (Mountain Lion). The song "play count" and "last played date/time" do not update after playing songs on any platform. This problem needs to be corrected as I have 2 iPods and an iPhone that I like to sync every few days. I have not tried the sync yet and will not as long as this problem persists.

I read another similar post about this same issue, where it was said the the "next play" list could be cleared to get the play count and last played date/time to update. That is true, however iTunes stops playing from the playlist entirely - all you hear is the single song. This is not any sort of upgrade or fix. For the sake of one nicety, Apple programmers have broken a fundamental feature and function. This is not good!

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Some of the content in my Itunes library has the "!" next to them and is unable to play the songs as it says the source is no longer available

Some of the content in my Itunes library has the "!" next to them and is unable to play the songs as it says the source is no longer available, yet on an old Ipod the same tracks are available and play fine?
I would love to know how to consolidate all my music and be able to play it without one device saying they are unavailable yet another device says they are?
Also how obsurd is it for Apple to charge for supporting their devices! Or is that just me?

Welcome to the Apple Community.
Have you tried using spotlight.

Since an update about a month ago, iTunes no longer shows which songs on an album I've previously purchased. Anyone know why?

Somce an update about a month ago, iTunes no longer shows which songs on a particular album I've previously purchased. Does anyone know why? For example, I purchase a number os songs fro Glee individually. When a new compilation album comes out, iTunes used to indicate which ones I've already purchased. Now it doesn't.

you could use this script:
Track Down Purchases
This script will examine each track in a selection of tracks or a selected playlist to determine if it was purchased from the iTunes Store and then copies it to a discrete playlist named for the person who purchased it, eg: "Steve Ballmer's Purchased Music". Recognizes song, video, and audiobook purchases. Purchaser information is gleaned by examining the track's file, which, depending on file location and access speed, can take as long a second per track.

HELP iPod classic (2007) 80 GB FROZEN SCREEN (Now Playing window showing the song that is suppose to be playing, will not respond to buttons, Will not SYNC, iTunes does not recognize it AT ALL when I plug it in. Has anyone had similar experience? fixed?

HELP
My iPod classic (2007) 80 GB FROZEN SCREEN (Now Playing window showing the song that is suppose to be playing, will not respond to buttons, Will not SYNC, iTunes does not recognize it AT ALL when I plug it in. Will not shut off, will not charge... pretty frustrated, I updated it recently (within the last 10 days....Has anyone had similar experience? If so was it fixed? Please post any help for me... thank you... I am pretty frustrated right now.

its fixed!! After posting my problem with the FROZEN ipod classic (2007) 80 gb a screen popped up with similar subjects that I did not find in my original search. 'Rich Fleming' in the community posted a suggestion to someone with a similar frozen issue and it WORKED when I tried it.
hold the 'menu' and the 'circle' buttons down at the same time, KEEP the pressed until the apple appears. and now it is working. Hope this helps others.

TS3217 When I try to skip one song on my ipone, it skips through several. The songs that are skipped can be played on the same iphone if I go into my itunes and select that song. So this tells me that the song can be played, therefore, it is not the song.

When I try to skip through a song on my iPhone, it skips through several songs. The songs that are skipped can be played on the same iphone (when I go into to itunes library on my phone), so I know that it's not the song. I have the latest softeware downloaded on both my iphone and itunes. In fact, this only recently started occuring when I reconnected my iphone to my laptop about a month ago to install the new updates on itunes.
I also have an itouch and an ipod, both of which have been updated at the same time as my iphone and they do not skip through songs.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
BTW this is the iPod touch forum

How can I download a previously downloaded purchase to my iTunes library on my laptop when the listing for the song in my library won't play because it says it cannot locate the file. Yes I have searched my iTunes folders and also done a full windows sear

How can I download a previously downloaded purchase to my iTunes library on my laptop when the listing for the song in my library won't play because it says it cannot locate the file. Yes I have searched my iTunes folders and also done a full windows search. The track plays on my iPad and my iPhones but will not play on my laptop!?
It has an "!" To the left of the song title in my library
My worry is that if I sync my iPad/iPhone then I will lose the track on those also!

If you cannot find the file on your hard drive then once you delete the current broken entry you should be able to redownload from iTunes in the Cloud. This assumes the item in question qualifies. Note that audiobooks, digital booklets, iTunes LPs & Extras, ringtones, selected movies etc. don't.
If prompted don't hide the item. You may find that you need to close and then reopen iTunes before it will appear for download.
tt2

ITunes no longer loads "checked" songs onto my iPhone 5. It seem to be all or nothing or choose from the 4 categories. What happened to "sync only checked songs?"

iTunes no longer loads "checked" songs onto my iPhone 5. It seem to be all or nothing or choose from the 4 categories. What happened to "sync only checked songs?"

In the case you aren't trolling, here's some alternative mapping services.
Apple is constantly working on improving their new Maps service, but until it reaches the level of finesse necessary to be usable, take a look at some alternatives.
If you would like to send a suggestion to Apple, please go to http://www.apple.com/feedback or you can Report a Problem via the Maps app by tapping the bottom right.
Bing Maps offers a very good maps service with Bird's Eye, a feature similar to Flyover. It's arguably better than Google Maps.
http://itunes.apple.com/us/app/bing/id345323231?mt=8
You can use Google Maps by creating a shortcut to the Home Screen with help from the article below.
http://www.ign.com/articles/2012/09/20/how-to-get-google-maps-on-ios-6
MapQuest also has a very nice app available.
http://itunes.apple.com/us/app/mapquest/id316126557?mt=8
Nokia Maps is another great service that you can add to your Home Screen via a web shortcut.
http://m.maps.nokia.com
Waze is another very well reviewed app.
https://itunes.apple.com/us/app/waze-social-gps-traffic-gas/id323229106?mt=8
Here's an article detailing how to receive Public Transport directions.
http://www.wired.com/gadgetlab/2012/09/transit-apps-ios6-woes/?pid=3798
If you want a YouTube app, Google has made a very improved version available on the App Store.
http://itunes.apple.com/us/app/youtube/id544007664?mt=8

My play lists and songs on iTunes and on my iPhone won't play. They are light grey instead of black and nothing happens when I click on the songs. All of the songs were either from CD's or from iTunes that I purchased. I have home sharing turned on. Thi

My play lists and songs on iTunes and on my iPhone won't play. They are light grey instead of black and nothing happens when I click on the songs. All of the songs were either from CD's or from iTunes that I purchased. I have home sharing turned on. This is a new issue. It used to work fine. I tried restarting my iPhone and syncing with iTunes. Neither worked. Please help!

Try delete those songs using iTunes by de-selecting and sync. After that mark those songs and sync again.

I have songs on my iPod and iTunes where sections ranging from 40 seconds to 2 minutes do not play. The song status bar indicates the file is still being played but there is no audio. What can I do to repair or replace these files?

I have songs on my iPod and iTunes where sections of the song ranging from 40 seconds to 2 minutes will not play. The song status bar indicates the file is still being played there is no audio. What can I do to repair or replace these files?

If iTunes purchases, delete and redownload by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise delete and resync if they play OK in iTunes on the computer

I have a iTunes account and recently 2 of the song I have downloaded will not play, it says that it not authorised to play. How ever on the same day the other songs I downloaded that day are playing fine

I have a iTunes account and recently 2 of the song I have downloaded will not play, it says that it not authorised to play. How ever on the same day the other songs I downloaded that day are playing fine. I can't play the 2 song on my lap top and I-pod.

Hello Jigz19,
It sounds like you are unable to play a couple of songs from your library becuase you get a message that the computer is unauthorized to play, but other content purchased that same day works without issue. I would verify that the affected songs were purchased with the same Apple ID first:
Recovering a forgotten iTunes Store account name
http://support.apple.com/kb/ht1920
Open iTunes
Highlight one of the items you have purchased (You can find your purchases in your Purchases playlist).
Choose File > Get Info.
Click the Summary tab.
The Account Name area will list the account used to purchase the item. Unless you have changed accounts, this is your iTunes Store account name.
If so, then delete the songs:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Then re download them with this article:
Download past purchases
http://support.apple.com/kb/ht2519
Thank you for using Apple Support Communities.
All the best,
Sterling

Updated to ios 6.1.5, itunes no longer recognizes any ipod - now only shows the "wishlist" button...

updated to ios 6.1.5 yesterday
itunes no longer recognizes any ipod
now only shows the "wishlist" button where the "ipod" button used to be in order to sync with itunes.
any help?

it is itunes version 11.1.4.
I have tried three different ipods and none are recognized by itunes...

Why is it that whenever I download a song from Itunes that a small grey round button appears next to the song (apparently this is the download progress button), but when I press on it to resume, the song disappears. This wasn't happening before.

Why is it that whenever I download a song from itunes that a small grey button appears next to the song (apparently this is the download progress) but whenever I hit it to resume, the song disappears. I am getting annoyed with having to copy the songs manually onto my phone. Thanks for anyones help. Cheers

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

The replay of the song isn't possible because the song isn't available or through DRM is restricted. All the songs are buyed in the iTunes Store. Give it a solution to activate the songs on my ipod touch ?

Hello together, I've a problem with some songs in my playlists on my new ipod touch. The error message says that the replay of the song isn't possible because the song isn't available or through DRM is restricted. All the songs are buyed in the iTunes Store. Give it a solution to activate the songs on my ipod touch ?

Do the non-syncing songs play in iTunes?
Were the syncing and non-syncing songs purchased with the same account?
Can you directly download the the songs to the iPod? See:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

TS1362 I have a Mac Pro tower, am running osx and iTunes will not work.. It basically just stopped working after having run faultlessly for...years... I can see all the songs, playlists etc, but the progress bar will not progress..it's 'stuck'. Suggestion

I have a Mac Pro tower am running OSX and iTunes will not work. It has always worked flawlessly. I can see all my iTunes content- my playlists, my songs et cetera, But I cannot play anything. The progress bar is 'stuck'...any suggestions?

Thanks. I have been using iTunes since its inception and have never had a problem...I'm using the latest version. The progress bar is the bar that moves when you're playing a song..it just won't start when I double click on a song,..have tried quitting, rebooting etc but nothing works. Apple are useless-they have told me twice they've tried to call me 'momentarily', but I've been waiting by the phone, and they definitely have not tried to call...

I had to reinstall iTunes cause during update it was shut off by mistake, now it won't come up and says,"The file "iTunes Library .itl" cannot be read because it was created by a newer version of iTunes", what do I do?

I had to reinstall iTunes cause during update it was shut off by mistake, now it won't come up and says,"The file "iTunes Library .itl" cannot be read because it was created by a newer version of iTunes", what do I do?

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

ITunes 11 no longer updates the song play count or the last played date/time on Win7 and on Macs

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