Itunes 11 on windows 8 stops working when syncing iphone
Itunes 11 runs fine but when I plug in iphone 5 it stops working and shuts down and the same happens with iphone 4s. Both are up to date on their firmware. I uninstalled itunes but it still crashes. Help please.
There appears to be an issue with apps. I have had a dozen or so crashes when attempting to sync apps. I thought it was local to a single bad app, but this is not the case. Apparently, there is some issue updating apps that are already on the phone, after a new version has been downloaded. I am still trying to reproduce the issue, but in the meantime, my suggestion is to manually update the apps on your phone. Or, if necessary, delete the app from your phone and reinstall. Please post your progress.
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Itunes has stopped working when syncing iPhone 6 Plus
Hi,
I cannot sync my iphone 6 plus with itunes. Itunes opens ok, begins syncing but when it gets to step 5 always shows the error 'itunes has stopped working - Windows will try and find a solution'.
I have tried everything from here Troubleshooting issues with iTunes for Windows updates
Nothing seems to work, I cannot put any of my personal music onto my phone and its driving me crazy! any help would be appreciated.Same here....also when I restart iTunes afterward, all my devices don't even show up in iTunes at all until after you restart the computer
Even then, the problem persists. And I've tried all kinds of troubleshooting techniques -
Itunes stops working when syncing my photos on my iPad2
The last couple of times I've tried to sync my iPad2, iTunes stops working while syncing photos. What is the problem and what is the solution?
I just got a new HP Win 7 64x Intel i7 computer, installed the latest 64x iTunes etc and tried to move my iPad over. It will synch everything except for photos and videos; it gives the error "iTunes stopped working, program will close" when I try to synch my photos. I have tried to uninstall and reinstall etc. to no avail, it just keeps doing the same thing.
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Windows 7 within iTunes 12 stops working when sync iPad
I am at my ends wit. I have spent 3 days trying to solve this, without any success. I have really time better off than sorting stupid software problems. (Someone had a great rant, so I won't rehearse it - but it seems to me that if
there is an issues, it should at least give some clear of what the software stops!!). It seems to me that no one (NO ONE) is owning this problem There are plenty of people who have the problem, and although some suggestions, it looks to me that
there are just that - suggestions.
I have posted my problem on the Apple forum. I have not heard. But it seems to me that we (I) don't even know if it is an iTunes or a Windows problem. and now I have no idea which way to go....
Rant two ends. The problem:
I have windows 7 SP 1. iTunes 12.0.1.26. I can imports CDs and play music. But when attempting to sync,"iTunes has stopped working". It stops (usually) step 6. No doubt many of people have seen the issue. I problem have
not attempting to update since updating iTunes 12. (On the side, I have not been able to update iTunes without deleting and reinstalling it for some. Accordingly, I update with some concern, and only updated to 12 because I installed a new (different
laptop), and wanted to keep the same levels.
The steps I tried
Sync iPad Air (iOS 8.1). Failed.
Tried to sync iPhone 5S. It stopped. I then looked through the apps etc in the phone. I noticed, that my photos were not being synced (I had an issue with memory issue some months ago - now sorted - and so checked resynced them.
Tried again, and worked. Hmmm. (iPhone is at iOS 8.1)
Made changes with the apps etc on the iPad to recreate the same good result. No success.
I deleted iTunes etc (in the correct order) and reinstalled. No success. tried a number of times. (one of the definitions stupid is to try the same steps expecting a different result)
Searched google, apple and microsoft pages. Read them all. No one seems to have a clear answer to the problem, let alone the solution.
Backed up iPad, and restored iPad. No success - and now, of course the thing is now in a totally uncertain state. It won't ask for sync, but if iTunes starts, the iPad carries on.
Deleted and reinstalled iTunes etc. No success. Tried again (and again? - I have lost track)
Someone suggested going back to iTunes 11.4. Tried that (once sorted out the library files have been changed). Now, same result. (it all worked happily previously)
Tried a hard reset on the iPad. No luck
Discovered one post suggest that QuickTime may be a problem. Deleted iTunes and Quick Time. Reinstalled iTunes. No success.
Discovered turingtest's post "Troubleshooting issues with iTunes for Windows" . Followed the steps, including deleting the folders (only Program Files (x86)/common files/apple were there) and turned off AVG. Same bad result.
Status:
I am thoroughly out of sorts. And it is Tax time, which improve my temper.
iTunes 12.0.1.26 installed. iCloud installed
windows 7 SP1. The PC is not asking for any updates.
Qucktime not installed
iOS 8.1.2
iPad is probably useless, until problem solved - not all photos or apps downloaded
HELP!!
iPad Air, iOS 8.1.2, Windows 7I am at my ends wit. I have spent 3 days trying to solve this, without any success. I have really time better off than sorting stupid software problems. (Someone had a great rant, so I won't rehearse it - but it seems to me that if
there is an issues, it should at least give some clear of what the software stops!!). It seems to me that no one (NO ONE) is owning this problem There are plenty of people who have the problem, and although some suggestions, it looks to me that
there are just that - suggestions.
I have posted my problem on the Apple forum. I have not heard. But it seems to me that we (I) don't even know if it is an iTunes or a Windows problem. and now I have no idea which way to go....
Rant two ends. The problem:
I have windows 7 SP 1. iTunes 12.0.1.26. I can imports CDs and play music. But when attempting to sync,"iTunes has stopped working". It stops (usually) step 6. No doubt many of people have seen the issue. I problem have
not attempting to update since updating iTunes 12. (On the side, I have not been able to update iTunes without deleting and reinstalling it for some. Accordingly, I update with some concern, and only updated to 12 because I installed a new (different
laptop), and wanted to keep the same levels.
The steps I tried
Sync iPad Air (iOS 8.1). Failed.
Tried to sync iPhone 5S. It stopped. I then looked through the apps etc in the phone. I noticed, that my photos were not being synced (I had an issue with memory issue some months ago - now sorted - and so checked resynced them.
Tried again, and worked. Hmmm. (iPhone is at iOS 8.1)
Made changes with the apps etc on the iPad to recreate the same good result. No success.
I deleted iTunes etc (in the correct order) and reinstalled. No success. tried a number of times. (one of the definitions stupid is to try the same steps expecting a different result)
Searched google, apple and microsoft pages. Read them all. No one seems to have a clear answer to the problem, let alone the solution.
Backed up iPad, and restored iPad. No success - and now, of course the thing is now in a totally uncertain state. It won't ask for sync, but if iTunes starts, the iPad carries on.
Deleted and reinstalled iTunes etc. No success. Tried again (and again? - I have lost track)
Someone suggested going back to iTunes 11.4. Tried that (once sorted out the library files have been changed). Now, same result. (it all worked happily previously)
Tried a hard reset on the iPad. No luck
Discovered one post suggest that QuickTime may be a problem. Deleted iTunes and Quick Time. Reinstalled iTunes. No success.
Discovered turingtest's post "Troubleshooting issues with iTunes for Windows" . Followed the steps, including deleting the folders (only Program Files (x86)/common files/apple were there) and turned off AVG. Same bad result.
Status:
I am thoroughly out of sorts. And it is Tax time, which improve my temper.
iTunes 12.0.1.26 installed. iCloud installed
windows 7 SP1. The PC is not asking for any updates.
Qucktime not installed
iOS 8.1.2
iPad is probably useless, until problem solved - not all photos or apps downloaded
HELP!!
iPad Air, iOS 8.1.2, Windows 7 -
ITunes stops working when syncing my iPhone 4 with windows 7, why?
I got my new iPhone 4 today, I am trying to sync my music, photos and such and iTunes constantly stops working. All I can do is shut down the program. I have restarted my computer AND the iPhone bu no such luck. Any help out there?
I just got a new HP Win 7 64x Intel i7 computer, installed the latest 64x iTunes etc and tried to move my iPad over. It will synch everything except for photos and videos; it gives the error "iTunes stopped working, program will close" when I try to synch my photos. I have tried to uninstall and reinstall etc. to no avail, it just keeps doing the same thing.
I went back to my old computer 32x machine and successfully re synched and put my photos back on. This seems to indicate that the problem is either with iTunes compatibility with the version of Win 7 on my HP computer or with the iPad compatibility.
Anyone find the solution to this bug? -
Bridge CS4 one Windows 7 stops working when trying to load pictures in a new file
Bridge starts fine but when i click on some files to see the pictures in there it stops working.
The message i get is:
"Adobe Bridge has stopped working
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available."
I had problems with my XP x64 and CS4 bridge too and after formatting and installing windows 7 Ultimate (32 bit) i thought it would be solved ... but no such luck.
Any ideas what to do?
also not sure where to look for any error logging or something similar.
Oh having problems with itunes too as it will not start....., yea i know wrong forum but just incase someone has the same problem as i do
I appreciate your helpThis is what i get from the event viewer:
Sorry i have no idea what to look for
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2010-02-06T01:28:23.000000000Z
EventRecordID
3309
Channel
Application
Computer
Workstation
Security
EventData
Bridge.exe
3.0.0.464
48b75dac
unknown
0.0.0.0
00000000
c0000005
041b15e1
d8c
01caa6cba0a860a8
C:\Program Files\Adobe\Adobe Bridge CS4\Bridge.exe
unknown
ea035ed1-12be-11df-9400-001fd08134a0 -
ITunes 11.0.2.26 stops working when I try and Get Info
Hi, I've never asked a question here before, so bare with me if I give all the wrong information or something...
Recently, I'd been having trouble getting my iPod Touch 3rd gen 64 gb to sync with my iTunes Library. It would sync all my old music but any new music I added was completely ignored. In a last stich effort to fix this problem without having to resort to resetting my iTouch, I decided to update my itunes. I now have the iTunes version 11.0.2.26 and everything seemed to be working fine. My ipod syncs old and new music and all my information is still in tact.
However.
With this new version of iTunes, every single time I try and change a song's information via the "Get Info" button, iTunes suddenly stops working and closes before I've even been able to see the information. A Microsoft Windows window pops up and says,
"Itunes has stopped working
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution
is available."
This is a screenshot of what pops up when I click and Get Info: http://25.media.tumblr.com/1d3334a0bf5f0a7308b28f4565ff02a6/tumblr_mit8vzNS1E1ro wvqao1_500.jpg
I have a Microsoft Windows Vista
ACPI x86-based PC, driver version: 6.0.6002.18005
465 GB capacity, with only 248 GB being used
As I said before I have a 64 GB Generation iTouch 3rd Gen, and a version 11.0.2.26 iTunes. Windows informs me that all of my drivers are up-to-date and there are no current updates available.
I've tried running my iTunes in safe mode and that didn't help, and I've also tried uninstalling and then reinstalling itunes. I really don't know what else to do other than try that "Create Another User and test" thing. I am really not that well-versed in computers and diagnostics, so I'm hopping I won't have to get elbows deep in the inner files of my iTunes to try and fish out some plug-in or another. Nothing else seems to be wrong. I can sync and add music and create playlists and purchase music. I just cannot edit Get Info without my iTunes crashing.
Should I try and download the old version of iTunes again and just reset my iTouch?
http://www.oldapps.com/itunes.php?old_itunes=6704First I would try this
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Next remove the Apple software using the instruction above and install a previous version. You can Google to find the previous versions -
"iTunes Has Stopped Working" when syncing iPod Touch
So in the last few days, I've been getting an error message when I try to sync my iPod Touch 2g with software version 3.1.2. After a few seconds, I get this error message "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." It only happens when I plug in my iPod for syncing.
I've been up and down the message boards here looking for a solution and I can't seem to find anything that works. I've uninstalled/reinstalled quicktime, then the iTunes software, I've deleted and remade my iTunes library file... I'm just at a loss. Here's the error information windows gathered up...
Source
iTunes
Summary
Stopped working
Date
1/10/2010 1:45 AM
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
Problem signature
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 9.0.2.25
Application Timestamp: 4afca401
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Extra information about the problem
Bucket ID: 830098715
Anyone know how to help???Hi Zainabe_nachaby,
If you are having issues with iTunes unexpectedly quitting when syncing, you may find the following article helpful:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Regards,
- Brenden -
ITunes has stopped working when syncing iPad Air.
Please: someone help me....
I am at my wits ends. I have spent 3 days trying to solve this, without any success. I have really time better off than sorting stupid software problems. (Someone had a great rant, so I won't rehearse it - but it seems to me that
if there is an issues, it should at least give some clear of what the software stops!!). It seems to me that no one (NO ONE) is owning this problem There are plenty of people who have the problem, and although some suggestions, it looks to me that
there are just that - suggestions.
I have posted my problem on the Apple forum. I have not heard. But it seems to me that we (I) don't even know if it is an iTunes or a Windows problem. and now I have no idea which way to go....
Rant two ends. The problem:
I have windows 7 SP 1. iTunes 12.0.1.26. I can imports CDs and play music. But when attempting to sync,"iTunes has stopped working". It stops (usually) step 6. No doubt many of people have seen the issue. I problem have
not attempting to update since updating iTunes 12. (On the side, I have not been able to update iTunes without deleting and reinstalling it for some. Accordingly, I update with some concern, and only updated to 12 because I installed a new (different
laptop), and wanted to keep the same levels.
The steps I tried
Sync iPad Air (iOS 8.1). Failed.
Tried to sync iPhone 5S. It stopped. I then looked through the apps etc in the phone. I noticed, that my photos were not being synced (I had an issue with memory issue some months ago - now sorted - and so checked resynced them.
Tried again, and worked. Hmmm. (iPhone is at iOS 8.1)
Made changes with the apps etc on the iPad to recreate the same good result. No success.
I deleted iTunes etc (in the correct order) and reinstalled. No success. tried a number of times. (one of the definitions stupid is to try the same steps expecting a different result)
Searched google, apple and microsoft pages. Read them all. No one seems to have a clear answer to the problem, let alone the solution.
Backed up iPad, and restored iPad. No success - and now, of course the thing is now in a totally uncertain state. It won't ask for sync, but if iTunes starts, the iPad carries on.
Deleted and reinstalled iTunes etc. No success. Tried again (and again? - I have lost track)
Someone suggested going back to iTunes 11.4. Tried that (once sorted out the library files have been changed). Now, same result. (it all worked happily previously)
Tried a hard reset on the iPad. No luck
Discovered one post suggest that QuickTime may be a problem. Deleted iTunes and Quick Time. Reinstalled iTunes. No success.
Discovered turingtest's post "Troubleshooting issues with iTunes for Windows" . Followed the steps, including deleting the folders (only Program Files (x86)/common files/apple were there) and turned off AVG. Same bad result.
Status:
I am thoroughly out of sorts. And it is Tax time, which will not improve my temper.
iTunes 12.0.1.26 installed. iCloud installed
windows 7 SP1. The PC is not asking for any updates.
Qucktime not installed
iOS 8.1.2
iPad is probably useless, until problem solved - not all photos or apps downloaded
HELP!!
iPad Air, iOS 8.1.2, Windows 7Try Googling "sync without iTunes".
There are free alternatives and there are not so free alternatives.
Btw, to check if AVG is causing the problem, you should uninstall AVG and not just "turn it off".
Also, can you describe how you go about uninstalling a program? For example, how did you "delete" iTunes? -
Itunes keeps saying it has stopped working when on internet or in itunes
When I open itunes store and sometimes itunes when connected to the internet it comes up with " i tunes has stopped working" A problem caused the program to stop working correctly. Windows will.... Then the only thing you can do is click - close program. Anyone know how to help. I uninstalled itunes and quicktime and have deleted all songs. Also created a new apple id.
I open itunes and it works fine. Today I deleted all songs and created a new id. And today is the first day i can go on itunes without the message coming up.. But its when i connect to itunes store that it comes up.,
First it has itunes has stopped working ....windows is checking for a solution to the problem.
Then after it loads it has itunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.. and then it has a button close program -
Itunes 10.7.0.21 stops working when playing video
Every time I hit play for any kind of video, the vieo starts to generate, then displays the dreaded "iTunes has stopped working" message. I'm forced to close the program. Running version 10.7.0.21 and have just updated Quicktime but it was not help.
Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
"itunes has stopped working" - when syncing 4s, itunes stops at step 6.
Since updating to 10.5.1.42 itunes stops at step 6 - determining tracks to sync - when syncing with my 4S. The iphone is running 5.0.1
I've uninstalled and reinstalled itunes, but it still does it! Windows 7 gives me the 'itunes has stopped working and is searching for a solution' line.
Needless to say; it doesn't find one...Here is what worked for me for both 10.5 and 10.5.1 after hoursof frustration with Itunes stopping and shutting down in the middle of a syncor tranferring Apps downloaded on my Ipad2 or Iphone 4:
Start iTunes in iTunes Safe Mode:
1. hold down the Shift and Control key together and clickto start iTunes.
2. when you see the iTunes icon in the task bar, click onit.
3. you will get a box that says "iTunes is running insafe mode. Visual plug-ins you have installed have been termporarilydisabled." [I don't know what plug-ins I installed but youshould clearly see that these so-called visual plug-ins are likely the cause ofyour issues];
4. click Continue to open iTunes.
You could already have your device connected to your computer ordo it after opening iTunes in its safe mode.
Now press your sync button and everything should work fine.
I also disabled Genius in iTunes preferences but I'm not sure ifthis is one of the issues causing these types of problems.
I hope this works. This may be the workaround for all ofus Windows 7 64-bit folks. -
Itunes has stopped working when syncing ipad or ipod
I'm using windows 7 and thats the description of the problem
Source
iTunes
Summary
Stopped working
Date
29-Dec-13 2:50 AM
Status
Report sent
Description
Faulting Application Path: C:\Program Files\iTunes\iTunes.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 11.1.3.8
Application Timestamp: 5274a87d
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16915
Fault Module Timestamp: 4ec49caf
Exception Code: c0000005
Exception Offset: 0005663e
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 9e27
Additional Information 2: 9e2778096e7e1e2a2e0302fe58f3eea8
Additional Information 3: 9e27
Additional Information 4: 9e2778096e7e1e2a2e0302fe58f3eea8Hi Zainabe_nachaby,
If you are having issues with iTunes unexpectedly quitting when syncing, you may find the following article helpful:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Regards,
- Brenden -
ITunes Stops Working When Syncing iPad3
I have iTunes 10.7.0.21, my iPhone 4S syncs perfectly, however when I try to sync my iPad3, iTunes stops working, here's the problem report log, help please!
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.7.0.21
Application Timestamp: 504d85d9
Fault Module Name: StackHash_cb9e
Fault Module Version: 6.0.6002.18541
Fault Module Timestamp: 4ec3e3d5
Exception Code: c0000374
Exception Offset: 000b06b7
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: cb9e
Additional Information 2: b0e52da0b0493b49d940696ab55ed8af
Additional Information 3: fb61
Additional Information 4: df5422ac32f51ce35bf094d13827df89I just got a new HP Win 7 64x Intel i7 computer, installed the latest 64x iTunes etc and tried to move my iPad over. It will synch everything except for photos and videos; it gives the error "iTunes stopped working, program will close" when I try to synch my photos. I have tried to uninstall and reinstall etc. to no avail, it just keeps doing the same thing.
I went back to my old computer 32x machine and successfully re synched and put my photos back on. This seems to indicate that the problem is either with iTunes compatibility with the version of Win 7 on my HP computer or with the iPad compatibility.
Anyone find the solution to this bug? -
I have had a problem with a specific folder or two on my computer, when I open the folder I get the error message that windows explorer has stopped working. It only happens with specific folders and everything else works fine.
I did a lot of reading to figure out a fix.
I finally tried right clicking the program explorer.exe located in C:Windows and chose "run as administrator" and this fixed the problem.
Note that the error message details list an application crash of windows.exe
I thought I would post this to help others. I don't know if this is the same problem some folks describe with a continual loop of the error message, problems opening the control panel or problems upon start up. But if you have a similar problem to the one I described try this very simple fix.
CheersI don't know what OS you are running, but under Windows 7 RC build 7100 the selection was ghosted to "run as administrator".
I was able to stop the problem from happening by right clicking the folder I was having problems with, selecting properties>customize tab and changing the "Optimize this folder for:" from Videos to General Items.
I know that this particular folder was optimized for general items from the beginning as I had just folders inside which were filled with videos. When I started to move videos into this parent folder to separate them later, this parent folder switched by itself
to being optimized for Videos. I'm not positive but I think that this was the time I started to have a problem with this folder until I did what I described above.
This is my very first post, so I hope I explained things well enough to be of help to someone.
Thanks
That's fixed my problem. Stopped responding every time I opened My Videos, changed the file properties to optimized for general and now the icons aren't thumbnail big but it doesn't crash now... Thank you, it was really starting to bug me.
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