ITunes 11 stops working when I play certain songs.

This seems to be a problem with songs converted from flac to alac.
Here is the error report:
Description
Faulting Application Path:    C:\Program Files (x86)\iTunes\iTunes.exe
Problem signature
Problem Event Name:    APPCRASH
Application Name:    iTunes.exe
Application Version:    11.2.0.114
Application Timestamp:    53742f40
Fault Module Name:    StackHash_ed62
Fault Module Version:    6.3.9600.17031
Fault Module Timestamp:    5308893d
Exception Code:    c0000374
Exception Offset:    PCH_AF_FROM_ntdll+0x0003D72C
OS Version:    6.3.9600.2.0.0.256.48
Locale ID:    1033
Additional Information 1:    ed62
Additional Information 2:    ed62d544bd8ac590ec8fdfa0fbe5b766
Additional Information 3:    4990
Additional Information 4:    4990f3f3633a8f75441a86389f65b9af
Extra information about the problem
Bucket ID:    2c46e42c1a14b0d3d1b046f45a8c96f8 (73272851387)

Similar Messages

ITunes has stopped working. Can play songs, but cannot access store. What do I do?

iTunes has stopped working. Can play songs, but cannot access store. What do I do?

Hello there, Ellen317.
The following Knowledge Base article provides some great in-depth steps for troubleshooting your issue. Start with the section titled Troubleshoot issues in Windows:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro

I get a message that itunes has stopped working when I try to sync photos

I get a message that itunes has stopped working when I try to sync photos. Error message says "APPCRASH ..."
Can anyone help? Thanks.

I found the file but when I added it to the list for the Data Execution Program to ignore , I received a message that the Program.x86/itunes file must have the DEP on in order to run. Anyone else having this problem ?

ITunes has stopped working when I click "Get Info"

Anyone can help me please..?
My iTunes has *stopped working* when I right click on any song click "*Get Info*". It just stop and crash. I'm on Vista 32bit. Thanks before...

Well it's working fine again.........................................I don't get it - -

Message: itunes has stopped working when I connect ipod touch-windows 7

message: "itunes has stopped working" when I connect ipod touch-using windows 7

Make sure to check your internet settings or the settings on your wi-fi server (if accessible). You may also want to make sure that your not in a place where wi-fi is obtructed.(concrete walls other machines, etc.)

Please Help, iTunes has taken my right to play certain songs

Please Help, iTunes has taken my right to play certain songs.
These were free songs with coco-cola codes some time ago.
Now in Mtn Lion it has took the playing rights from me and locked them off!
Anybodys help on this subject is much appreciated...

Yes it worked,
Right-click in it > Show in Finder. Finally, right-click in that file > Get Info > Sharing & Permissions. See if you have got read permission,
Clicked through the Get Info > Sharing & Permissions and when I closed the window the song played again.
Not sure why but it worked for me!

My ipod nano just stopped working right after playing a song, any suggestions to get it back working?

my ipod nano just stopped working right after playing a song, any suggestions to get it back working?

Did the battery run out of power? If not, try doing a Reset to "reboot" the iPod
http://support.apple.com/kb/ht1320
(A Reset does NOT erase the iPod.)

"Itunes has stopped working" when attempting to play purchased video

I have purchased multiple episodes of The Vampire Diaries from Itunes, to which I have already watched. But when I went back to watch them again, it gave me the error "itunes has stopped working". To which, itunes started up again. I tried to click it again, and got the same error message. I have a windows vista. and this problem is really making me mad. Anyone know how to fix this?

I am also having this problem and from the looks of it I'm going to have to sit back(unfortunatly) for an answere to get back to me.
I feel the same frustration as you Krazybald, I've been wanting all day to watch a movie from my purchased movies and cannot.

ITunes 11.0.4.4 crashes when I play certain songs and the problem is spreading.

Ever since I downloaded iTunes 11.0.4.4 (for windows 7), the program has been crashing whenever I play certain songs and at this point the problem is spreading, more and more songs that weren't problems before. I have been through just about every troubleshooting step I could find more than once, reinstalling, safe mode, conflicting programs... if a solution out there was even vaguely related to my problem, I've probably tried it. The only modification that I've made to the program is enabling 1/2 star ratings, and I don't think that's the problem because the earlier versions of itunes worked fine with it, and I've tried temporarily moving the itunes preferences xml to make it generate a new one, and it didn't fix anything.
My library has over 14,200 tracks so I can't possibly delete and then re-add all the problem tracks to iTunes, and even if I could, I've tried doing that with a small number of specific songs already, and while it worked at first some of them have started making iTunes crash again at this point.
I understand that the problem is most likely that my library is corrupted, but I'm very wary of the solutions to that problem that I have seen because I have had to use them before more than once, and each of those times I've lost thousands of songs (last time it was 5,000 tracks) in the process and a shockingly large percentage of the tracks came back disorganized and improperly labeled (some of them as 4 letter strings of capital letters that I can't seem to identify without using shazam) and without ratings ( I have "keep iTunes files organized" and "copy files to iTunes media folder when adding to library" in preferences checked.)
It takes a huge amount of time to redo the information for the amount of tracks I have even if you buy software to help automate it, and it would take me 5.7 days to redo all of the ratings I've done, and ratings are important to me. I've added a lot of new tracks since then and my library is still 2,000 tracks smaller than it was before i had problems last time. The solution scares me enough that I've put it with the crashing for two months now, but it's getting unmanageable. If anyone can give me a way to fix this that would leave my library intact, or at least minimize the damage, I would be extremely grateful.
Thanks.

I found this and it worked!!!
kcp123456789
Re: iTunes keeps crashing when I select iTunes store (Win 8) iTunes 11
Sep 26, 2013 5:43 AM (in response to Bristol1981a)
I had this exact same problem. I found a fix on another support post that worked perfectly for me. Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll. Then browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. My iTunes store is working fine now.
God bless!!

ITunes has stopped working when syncing iPad Air.

Please: someone help me....
I am at my wits ends. I have spent 3 days trying to solve this, without any success. I have really time better off than sorting stupid software problems. (Someone had a great rant, so I won't rehearse it - but it seems to me that
if there is an issues, it should at least give some clear of what the software stops!!). It seems to me that no one (NO ONE) is owning this problem There are plenty of people who have the problem, and although some suggestions, it looks to me that
there are just that - suggestions.
I have posted my problem on the Apple forum. I have not heard. But it seems to me that we (I) don't even know if it is an iTunes or a Windows problem. and now I have no idea which way to go....
Rant two ends. The problem:
I have windows 7 SP 1. iTunes 12.0.1.26. I can imports CDs and play music. But when attempting to sync,"iTunes has stopped working". It stops (usually) step 6. No doubt many of people have seen the issue. I problem have
not attempting to update since updating iTunes 12. (On the side, I have not been able to update iTunes without deleting and reinstalling it for some. Accordingly, I update with some concern, and only updated to 12 because I installed a new (different
laptop), and wanted to keep the same levels.
The steps I tried
Sync iPad Air (iOS 8.1). Failed.
Tried to sync iPhone 5S. It stopped. I then looked through the apps etc in the phone. I noticed, that my photos were not being synced (I had an issue with memory issue some months ago - now sorted - and so checked resynced them.
Tried again, and worked. Hmmm. (iPhone is at iOS 8.1)
Made changes with the apps etc on the iPad to recreate the same good result. No success.
I deleted iTunes etc (in the correct order) and reinstalled. No success. tried a number of times. (one of the definitions stupid is to try the same steps expecting a different result)
Searched google, apple and microsoft pages. Read them all. No one seems to have a clear answer to the problem, let alone the solution.
Backed up iPad, and restored iPad. No success - and now, of course the thing is now in a totally uncertain state. It won't ask for sync, but if iTunes starts, the iPad carries on.
Deleted and reinstalled iTunes etc. No success. Tried again (and again? - I have lost track)
Someone suggested going back to iTunes 11.4. Tried that (once sorted out the library files have been changed). Now, same result. (it all worked happily previously)
Tried a hard reset on the iPad. No luck
Discovered one post suggest that QuickTime may be a problem. Deleted iTunes and Quick Time. Reinstalled iTunes. No success.
Discovered turingtest's post "Troubleshooting issues with iTunes for Windows" . Followed the steps, including deleting the folders (only Program Files (x86)/common files/apple were there) and turned off AVG. Same bad result.
Status:
I am thoroughly out of sorts. And it is Tax time, which will not improve my temper.
iTunes 12.0.1.26 installed. iCloud installed
windows 7 SP1. The PC is not asking for any updates.
Qucktime not installed
iOS 8.1.2
iPad is probably useless, until problem solved - not all photos or apps downloaded
HELP!!
iPad Air, iOS 8.1.2, Windows 7

Try Googling "sync without iTunes".
There are free alternatives and there are not so free alternatives.
Btw, to check if AVG is causing the problem, you should uninstall AVG and not just "turn it off".
Also, can you describe how you go about uninstalling a program? For example, how did you "delete" iTunes?

Windows 7 within iTunes 12 stops working when sync iPad

I am at my ends wit. I have spent 3 days trying to solve this, without any success. I have really time better off than sorting stupid software problems.   (Someone had a great rant, so I won't rehearse it - but it seems to me that if
there is an issues, it should at least give some clear of what the software stops!!). It seems to me that no one (NO ONE) is owning this problem There are plenty of people who have the problem, and although some suggestions, it looks to me that
there are just that - suggestions.
I have posted my problem on the Apple forum. I have not heard. But it seems to me that we (I) don't even know if it is an iTunes or a Windows problem. and now I have no idea which way to go....
Rant two ends. The problem:
I have windows 7 SP 1. iTunes 12.0.1.26. I can imports CDs and play music. But when attempting to sync,"iTunes has stopped working". It stops (usually) step 6. No doubt many of people have seen the issue. I problem have
not attempting to update since updating iTunes 12. (On the side, I have not been able to update iTunes without deleting and reinstalling it for some. Accordingly, I update with some concern, and only updated to 12 because I installed a new (different
laptop), and wanted to keep the same levels.
The steps I tried
Sync iPad Air (iOS 8.1). Failed.
Tried to sync iPhone 5S. It stopped. I then looked through the apps etc in the phone. I noticed, that my photos were not being synced (I had an issue with memory issue some months ago - now sorted - and so checked resynced them.
Tried again, and worked. Hmmm. (iPhone is at iOS 8.1)
Made changes with the apps etc on the iPad to recreate the same good result. No success.
I deleted iTunes etc (in the correct order) and reinstalled. No success. tried a number of times. (one of the definitions stupid is to try the same steps expecting a different result)
Searched google, apple and microsoft pages. Read them all. No one seems to have a clear answer to the problem, let alone the solution.
Backed up iPad, and restored iPad. No success - and now, of course the thing is now in a totally uncertain state. It won't ask for sync, but if iTunes starts, the iPad carries on.
Deleted and reinstalled iTunes etc. No success. Tried again (and again? - I have lost track)
Someone suggested going back to iTunes 11.4. Tried that (once sorted out the library files have been changed). Now, same result. (it all worked happily previously)
Tried a hard reset on the iPad. No luck
Discovered one post suggest that QuickTime may be a problem. Deleted iTunes and Quick Time. Reinstalled iTunes. No success.
Discovered turingtest's post "Troubleshooting issues with iTunes for Windows" . Followed the steps, including deleting the folders (only Program Files (x86)/common files/apple were there) and turned off AVG. Same bad result.
Status:
I am thoroughly out of sorts. And it is Tax time, which improve my temper.
iTunes 12.0.1.26 installed. iCloud installed
windows 7 SP1. The PC is not asking for any updates.
Qucktime not installed
iOS 8.1.2
iPad is probably useless, until problem solved - not all photos or apps downloaded
HELP!!
iPad Air, iOS 8.1.2, Windows 7

I am at my ends wit. I have spent 3 days trying to solve this, without any success. I have really time better off than sorting stupid software problems.   (Someone had a great rant, so I won't rehearse it - but it seems to me that if
there is an issues, it should at least give some clear of what the software stops!!). It seems to me that no one (NO ONE) is owning this problem There are plenty of people who have the problem, and although some suggestions, it looks to me that
there are just that - suggestions.
I have posted my problem on the Apple forum. I have not heard. But it seems to me that we (I) don't even know if it is an iTunes or a Windows problem. and now I have no idea which way to go....
Rant two ends. The problem:
I have windows 7 SP 1. iTunes 12.0.1.26. I can imports CDs and play music. But when attempting to sync,"iTunes has stopped working". It stops (usually) step 6. No doubt many of people have seen the issue. I problem have
not attempting to update since updating iTunes 12. (On the side, I have not been able to update iTunes without deleting and reinstalling it for some. Accordingly, I update with some concern, and only updated to 12 because I installed a new (different
laptop), and wanted to keep the same levels.
The steps I tried
Sync iPad Air (iOS 8.1). Failed.
Tried to sync iPhone 5S. It stopped. I then looked through the apps etc in the phone. I noticed, that my photos were not being synced (I had an issue with memory issue some months ago - now sorted - and so checked resynced them.
Tried again, and worked. Hmmm. (iPhone is at iOS 8.1)
Made changes with the apps etc on the iPad to recreate the same good result. No success.
I deleted iTunes etc (in the correct order) and reinstalled. No success. tried a number of times. (one of the definitions stupid is to try the same steps expecting a different result)
Searched google, apple and microsoft pages. Read them all. No one seems to have a clear answer to the problem, let alone the solution.
Backed up iPad, and restored iPad. No success - and now, of course the thing is now in a totally uncertain state. It won't ask for sync, but if iTunes starts, the iPad carries on.
Deleted and reinstalled iTunes etc. No success. Tried again (and again? - I have lost track)
Someone suggested going back to iTunes 11.4. Tried that (once sorted out the library files have been changed). Now, same result. (it all worked happily previously)
Tried a hard reset on the iPad. No luck
Discovered one post suggest that QuickTime may be a problem. Deleted iTunes and Quick Time. Reinstalled iTunes. No success.
Discovered turingtest's post "Troubleshooting issues with iTunes for Windows" . Followed the steps, including deleting the folders (only Program Files (x86)/common files/apple were there) and turned off AVG. Same bad result.
Status:
I am thoroughly out of sorts. And it is Tax time, which improve my temper.
iTunes 12.0.1.26 installed. iCloud installed
windows 7 SP1. The PC is not asking for any updates.
Qucktime not installed
iOS 8.1.2
iPad is probably useless, until problem solved - not all photos or apps downloaded
HELP!!
iPad Air, iOS 8.1.2, Windows 7

ITunes crashes when I play certain songs

After having upgraded to the latest firmware (OS 4.3.1) iTunes crashes when I try to play and sync some of my songs in my album that previously played and synced fine. The songs are encoded as .m4a at 256kbit, 44.1 kHz and are playing fine in for example Windows Media Player...
So why suddenly not in iTunes? And what can I do about this?

Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

'iTunes has stopped working' when attempting to access the store

This is driving me nuts, had this problem for almost two months now.
On my Windows 7 laptop iTunes is opening fine (able to play music etc) however trying to access the store leaves me with a 'iTunes has stopped working' error message, followed by iTunes closing.
I have NO IDEA what is causing this. I've tried numerous fixes from other threads e.g. copying Qwin files (whatever it is) to it's appropriate folder, redownloading, trying on different user accounts but no luck. I have a feeling this is to do with my account/iTunes match but cannot be certain.
On my mac iTunes works fine - I can access the store, play matched music etc.
Desperate for a fix to this! Anyone got any suggestions?
Thanks

Hello angus94,
Thank you for providing the details of iTunes unexpectedly quitting. I found an article with steps you can take to further isolate and troubleshoot an issue like the one you described:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Thank you for using Apple Support Communities.
Best,
Sheila M.

Itunes has stopped working when I double-click a song

Well my itunes usually take a while to start up because I've got a lot of music and videos in it, but today it takes no time to start, but when I try to launch a song I get the 'Itunes has stopped working Windows is looking for a solution' message, I repaired it, doesn't work, uninstalled then reinstalled it, doesn't work neither.
It can't play music, videos or open Apple Store, but otherwise it doesn't crash at all, I can create new playlists etc.
And when I right click on a song and choose 'obtain information' I get a blank window with normal buttons like 'OK' or 'Cancel' but nothing else, when I click on a button Itunes crash...
Please!
I'm running on Windows 7 64bits
And by the way I made a system clean up yesterday, so it may be caused by this...but how can I undo it :S

Well it's working fine again.........................................I don't get it - -

"iTunes Has Stopped Working" when syncing iPod Touch

So in the last few days, I've been getting an error message when I try to sync my iPod Touch 2g with software version 3.1.2. After a few seconds, I get this error message "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." It only happens when I plug in my iPod for syncing.
I've been up and down the message boards here looking for a solution and I can't seem to find anything that works. I've uninstalled/reinstalled quicktime, then the iTunes software, I've deleted and remade my iTunes library file... I'm just at a loss. Here's the error information windows gathered up...
Source
iTunes
Summary
Stopped working
Date
1/10/2010 1:45 AM
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
Problem signature
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 9.0.2.25
Application Timestamp: 4afca401
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Extra information about the problem
Bucket ID: 830098715
Anyone know how to help???

Hi Zainabe_nachaby,
If you are having issues with iTunes unexpectedly quitting when syncing, you may find the following article helpful:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Regards,
- Brenden

ITunes 11 stops working when I play certain songs.

Similar Messages

Maybe you are looking for