[iTunes 11] Sync issue on Windows 8

I have an iPad 3 and after I updated to iOS 6.0.1 (I had iOS 5.0.1 before) I can't sync with iTunes on Windows 8. I tested on a MBP with iTunes 11 and sync worked perfectly. My iTunes on PC does not even show the iPad. I checked at "Device Manager" and it's all OK, drivers installed, i tried to reinstall iTunes twice, but same issue.
I tried to reset iPad, reset Apple services, I even tried reinstall the OS. But, no changes...
Please, someone help me. I need sync my books to study!!
SAGER NP9370 - CLEVO P370EM (iPad not working)
MacBook Pro 13' 2010 (iPad working)
iPad 3 Wi-Fi + Cellular AT&T iOS 6.0.1
iTunes 11.0.1.12 - reinstalled 2 times
Windows 8 Enterprise x64 updated
USB port working
Driver OK - reinstalled 2 times

Oh yes... Next tablet: Samsung Galaxy Tab 2
Apple Support = TRASH!!!

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ITunes sync issues with Windows 7 64k Bit

I am beyond frustrated! I have attempted for the past 3 days straight to figure out why iTunes keeps having syncing issues with all my devices- Nano 8GB, Touch 8GB, iPhone 3G 8GB. When I first connected the devices for the first time iTunes froze up and I had to hard boot. I then had to "restore" the devices as they were messed up. Since then I have had syncing issues. It says it is syncing but then it stops and freezes before it is finished and is unresponsive requiring me to end the program. Then my computer does not recognize the iPod is connected so I have to reboot my computer and it all starts over again. I'm not trying to sync a million song, 600 songs less than 2Gig.
Called Apple, they had me uninstall iTunes 9 and reload it. That did not fix the problem. Called back and they told me to go to the Apple store and have them check my devices (they did not as they said they were pretty sure it was not iTunes or my devices) that it was probably Windows 7. MS points the finger at iTunes 9, Apple points the finger at Windows 7... all the while me (the customer) has no resolution. I don't care what the issue is... I would just like to figure out how to fix it (if it's my computer fine...I'll take it in to have it fixed) but I just cant get anyone to help figure out what/where the issue is.
I have tried many of the "tricks" that are posted when you google the issue.. ie reinstall drivers etc. The "Genius" at the Apple store searchd and found something that said it might be my motherboard needing an updated driver (I updated that and nothing changed).
Would REALLY appreciate it if someone could help
Thanks!

Hi,
Does your PC have a NVIDIA USB Enhanced Host Controller Interface (EHCI) chipset?
If it does, you may want to try the Microsoft hotfix available here: http://support.microsoft.com/kb/976972.
If not, try the general USB troubleshooting tips in this article: http://support.apple.com/kb/TS1286
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Hi,
I canceled a wifi sync session (pressing the x in the area in which iTunes shows what it is currently syncing to/from my iPhone) and ever since doing so my iPhone is no longer recognised in iTunes.
It doesn't show up on the device list.
Things i tried:
1.     Quit iTunes (Finder > iTunes > Quit iTunes)
2.     Restart computer
          --> also restarted the iPhone before trying again
3.     plugging in the USB cable.
4.     Go to Preferences --> Devices --> option "prevent iPod, iPhone, iPad to sync automatically" isn't checked.
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5.     Searched on Google: not finding anything useful. searched on words like: osx + itunes + wifi sync + not showing
System spec's:
iMac 27" 3,4 GHZ i7, 16GB ddr3, SSD. OSX Lion 10.7.2 installed. iTunes 10.5.2 (11) installed. Latest updates installed, completely updated.
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This Apple article might help ya out -> iOS: Device not recognized in iTunes for Windows
Is the Apple Mobile Device Service running?
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I know that there is little to no support for Windows 7 yet, but, is anyone else having an issues syncing their iPod 5th G with iTunes? It will appear in Windows and in iTunes and then it will be "ejected" and disappears from Windows. iTunes will give a "timed out" error because the iPod is missing. I have an iPhone 3GS and that runs with no issues.
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Hey guys! I was in the same boat as all of you, but I was sure their had to be a solution to this problem. I found a solution that worked for me! Ive got the Windows 7 64bit, and my ipod is sycning as we speak! Follow these steps.
1. Disconnect your iPod Shuffle from your PC
2. Press CTRL-ALT-DEL, start the Task-Manager, go to Processes and end the process for "ITunesHelper.exe" (this will prevent iTunes from starting when you re-connect the Shuffle.
3. Now, re-connect the iPod Shuffle - iTunes should NOT start by itself and you should be able to see your Shuffle within the list of your drives (My Computer.
4. Next, download SharePod from http://www.getsharepod.com/download/ and extract the .zip file and start the Sharepod.exe
5. If everything works out, Sharepod will recognize your iPod Shuffle
6. Sharpod won't start if iTunes is open but it will work vice-versa. So, start iTunes NOW and keep Sharepod OPEN.
7. iTunes will re-detect your Shuffle but it will still be available as a hard-drive afterwards as long as you keep Sharepod OPEN. Detection can take up to 30 seconds so be patient.
8. Now go to the iPod Summary tab within iTunes and DESELECT "open itunes when this ipod is attached". Scroll down on the same page and also check the "enable disk use" checkbox. Click the contents tab, then the settings button and choose the amount of disk space to allocate. I chose 5MB. Click back to the settings tab and APPLY those changes.
9. Close iTunes WITHOUT ejecting the iPod.
10. Close Sharepod and simply disconnect your iPod Shuffle (i.e. pull it off the dock).
11. Reboot your computer. After the reboot ITunesHelper.exe will be running again you don't have to care about Sharepod or processes anymore. That is, you can delete sharepod if you want.
12. Simply connect your iPod to the PC as you used to do, open up iTunes and everything should work as it did back in the good old days.
NOTE: Don't eject the iPod from within iTunes going forward, simply disconnect it from the PC manually by pulling it off the dock yourself when you're done.
This solved my sync issues, and I hope it does for you too.

IOS5/Itunes 5 sync issues - music greyed out, not syncing across

Hello,
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IOS5 GM
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I have been fighting this problem with both my iPhone, my partner's, and my nephew's. It seems to have something to do with music purchased in iTunes vs. music that is ripped, since all my ripped music transfers fine and stays put.
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HT201272 iTunes iCloud Syncing issues

Why did iTunes only download a minute and a half of all of my songs from icloud, which were associated with my account?

Hi SFMIK,
For troubleshooting syncing issues with iCloud between your devices, please follow the directions in the articles linked to below.
iCloud: Troubleshooting iCloud Calendar - Apple Support
Get help using iCloud Contacts - Apple Support
Thanks for using the Apple Support Communities!
Cheers,
Alex H.

ITunes/Contacts Sync Issue

As of this evening, when I dock my iPhone and the sync process begins with iTunes, they sync runs as normal until it begins to sync my contacts. it is here where it "hangs" on syncing contacts. It never completes and keeps displaying "Sync in Progress" on the phone and "Syncing Contacts" in iTunes. I have restarted both the computer and the iPhone as well as have iTunes replace the content on the phone.
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I'm having exactly the same problem. Everything was working fine this morning and I added 5 e-mail addresses to my contacts. (I just upgraded to OS X 10.5.2 and iTunes 7.6.1.) When I went to sync it with iTunes, I got the "Syncing contacts with iPhone" and it hangs up there. I have recycled the iPhone and re-started the computer. I have checked the box to have all the contacts on the iPhone replaced at the next sync, and still the same problem. Does anyone have any thoughts on this? Thanks!

ITunes and iPhone 4 sync issues with Windows 7 64 bit

I am getting several errors with sync'ing iTunes to my iPhone on windows7 64bit. I reinstalled iTunes, I did a repair on iTunes, even tried a RESTORE on iPhone, but it gives me so many errors one after another after another.
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These errors keep appearing one after the other.
I have fully uninstalled iTunes and ALL Apple programs from my PC, rebooted, disabled antivirus/firewall software, etc.
I have tried changing time zones.
I have created a new user account on same laptop and still have same issues with iTunes.
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Yet iTunes works fine on a 32bit operating system of Windows 7.
The problem is that I upgraded my laptop and the new laptop is Win7 64bit. I have ALL the newest drivers, and I checked to ensure it was not a BIOS or CHIPSET driver causing issues. All windows updates are up to date and current.
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Any help or further information would be VERY GREATLY APPRECIATED.
Thanks in Advance

I too am having the exact same issues on the same laptop! I spent an hour last night with "supervisor" in tech support who didn't solve my problem but did close the ticket (210757099 for any Apple people that might read this). Thanks a lot Ben!
I have seven ipod/iphone/ipad devices so I am very familiar with how to sync. In the last few weeks, version 10.2 of iTunes (I'm up to 10.2.1.1) has gotten less and less reliable in successfully sync'ing to the devices. It started out with my 3GS, but my iPhone 4 was fine. Then I got an iPad2 and now NOTHING will sync properly. Every time I plug one in (or press the sync button) it wants to do a restore from the backup made the last time it sync'd. It does that, reboots the device and sync's.
I've gotten a ton of errors, here's a sample.
iBooks couldn't be installed on my iPhone unknown error 0xE800000C
Textie couldn't be installed on my iPhone, unknown error 0xE8000013
"failed required file not found" - This is one of my favorite error messages. It demonstrates how Apple is becoming like Microsoft. It is 100% accurate and totally useless. It would be helpful if it told me the NAME of the file that was not found...
unknown error 0xE8004006
"duplicate file found" - Again, in true Microsoft form, it didn't tell me the NAME of the file that was duplicated.
I tried everything discussed in the following thread but it did not work.
http://discussions.apple.com/thread.jspa?threadID=2401822
Stopping the enhanced USB controller didn't work. Mine is the Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller (version 9.1.1.1020).
A few days ago I got hundreds of errors in a sync. When it completed, a dialogbox came up asking if I wanted to send this crash report to Apple, I said yes. So, crash reports are now automatically being sent. You can see evidence of this in the %appdata%\Apple Computer\Logs directory.
This section of the log looked interesting because it says it couldn't connect to USB mux port 32498
[4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] AMDServiceConnectionReceiveMessage (thread 4232): Could not receive size of message: 0 No error
[4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] readthread (thread 4232): Could not receive message: 0xe8000001
[4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] AMDServiceConnectionSendMessage (thread 2504): Could not send message size: No error
[4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] connect_toport (thread 5700): Could not connect to USB mux port 32498 for device 3: Input/output error
[4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] MobileDeviceConnectlocked (thread 5700): Could not connect to lockdown port on device
Just grasping at straws here....

Syncing issues with windows 7 and iTunes on a 64 bit machine

When syncing iPhone to iTunes, windows closes iTunes when the first app starts to sync.
Music and all other syncs transfer without an issue.
Is there a computer protection setting that needs to be changed?
Does windows see the app as a virus?

Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

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Itunes keeps telling me that it is unable to sync my library to my Iphone 5 because there is not enough free space. It also shows that there is no music/ films on my phone when there are. How can I fix this problem?

Hello Vinceagorn
Try turning off the sync feature to remove any music that might have made the transfer but does not show up then try the sync again. Check out he article below for more detailed instructions to sort out your issue.
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503
Regards,
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Ipod sync issues with Windows 7

I just purchased a new computer with the Windows 7 operating softeware and now I cannot sync my Ipod Touch (3rd generation) but I do not experience this issue with my old computer with Windows Vista. When I need to update my Ipod I have to connect it to my old computer. Help. I do not want to pay Apple for support when I see countless post about this issue.

Diane Wordsmith wrote:
Are you set to manually manage on both computers? If not, an auto sync on one of them will erase the iPod and place that computer's library on it.
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Patrick

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I am trying to synch my iPhone 5S and iTunes for the first time since upgrading. I get the following error message: The iPhone ... could not be synced because this computer is no longer authorized for purchased items that are on this iPhone. To be clear, all I want to do is take the media on my Windows 7 PC and put on my iPhone. When I authorize my PC, I receive a message that the PC is authorized (making 2 of 5 authorized computers).
All of the iTunes purchases were purchased under the same Apple ID, I've never had another Apple ID. Some of the PC media is Amazon mp3 purchases, but this has never been a problem in the past. I have the latest iTunes installed.
I tried to fix the problem doing the following:
1. Authorizing my computer, retrying to sync.
2. Logging into iTunes on my PC, then authorizing the PC, then syncing.
3. Not an Administrator account issue (my login is the Admin account)
4. I turned off user account controls in Win7
5. I removed the SC Info folder in iTunes
Very frustrating, I've been working on this issue for the past several days. After purchasing a 5S, with a high end PC/Win7, and the latest version of iTunes, I shouldn't have to make such an effort to access my purchased content. Please help.

I found the solution in another post. By deleting all my apps, I was able to sync the phone. I hope I don't have to delete all my apps every time I want to sync my phone, but at least now I am able to sync my phone.

Music Sync Issues with Windows 7 PC

I am having issues where iTunes freezes when syncing music to my iPad. iTunes completely freezes, the sync doesn't complete, and the music is not seen as visible to the PC until a reboot. There are other posts in the forum for Mac users that talk about old plug-ins being the culprit; the instructions for how to find the plug-ins are written for Mac users, so does anyone know how to look at these with Windows 7? Also, there is a fix listed on the forum but my PC doesn't know what to do with these (doesn't recognize the program type). Any ideas on how to fix?
The other posting also states that this can happen when an iPhone is on the same account...I have an iPhone on this account as well.
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Nope. No hangs in vista not XP. But, I won't have a phone that can't tether so I don't have an iphone too.
Is it backing up? I hear it's slow for lots of data. For no good reason other than a bad host tool (itunes).

How do I resolve syncing issues between Windows 7 64-Bit and my IPhone 4?

I keep getting an error when trying to sync my iPhone 4 to my new computer.
The error reads as follows:
This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes.
I cannot tell you how fed up I am with this error and Apple's lack of willingness to resolve the issue without purchasing support.
Does anyone have a fix for this issue to include step by step instructions? Any help would be greatly appreciated, thnak you.

I had the same problem. The following link solved my problem, in particular "Step 5". The regestry entries did the job. I think there is a problem with the iTunes 64-bit installer.
http://randomwindowstips.wordpress.com/2009/12/08/windows-7-itunes-9-software-is -not-installed/
Good luck!

IPod touch (iOS8/ iTunes 12) sync issue...

We just recently updated our iPod Touch to iOS8 and our iTunes to 12. But now our iPod touch will not fully sync. It gets stuck in "step 6 of 6" in status bar. It creates this other category that fills iPod. Then to top it off it is for some reason duplicating all the playlists we have selected to sync to ipod. HOw can I stop this and fix problem so I can enjoy our iPod touch without over flowing everything???

iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
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[iTunes 11] Sync issue on Windows 8

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