ITunes 11 upgrade - no Apple TV
recently upgrade to iTunes 11 and now my Apple TV will not work. no Airply option in iTunes but now it is displayed on my iPad. Tried resetting ATV and now it will not recognize any home sharing password. Might return it back to the store.
Thank but I have treid that 3 times already and also reset my wireless modem. no matter what I do ATV will not accept my items password
Similar Messages
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Warning: iTunes Plus upgrades overcharging!
The specified album upgrade price is 25% of the current album price.
Anyway I have several albums where only a couple of tracks upgraded to iTunes Plus versions, hence when this kink is ironed out I will have paid more than 25% to upgrade these whole albums to iTunes Plus versions.
What I think is happening is when you do a 'complete my album' the original purchases may be from a different version of the album, which 'complete by album' understands but iTunes Plus upgrade doesn't, so it treats them as individual tracks unless you initially purchased as an album.
I have emailed iTunes support today, will see what happens.There are 1284 songs in my "Purchased" list, but when I hit the upgrade to Plus (on 5/30) only 71 came up.
Here's what support initially wrote me about this:
"Currently, only EMI content is offered as iTunes Plus content, which may explain why only 71 out of your 1500 items show up as eligible for the upgrade. We hope to make many more titles available as DRM free in the future."
I pointed out that much of my stuff - Pink Floyd, etc. - IS EMI. They then replied:
" I understand that you've also not been able to upgrade many of the items in your library that should be eligible for iTunes Plus upgrade.
"Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available."
So I'm waiting. I didn't expect this launch to be perfect, so... -
I have changed my apple id, and its ok when i sync my Iphone with Itunes, but ON my Iphone still my old apple-ID is there. I can NOT buy things from Itunes or Upgrade anything now, how to fix this?
I recently changed my email address and want to change my Apple ID account to match. I have created a new Apple ID to match the new account but now I can't sign into iCloud on our phones or computer with the old Apple ID. I can't make any changes on iCloud on our phones because it directs me to the old account, which I can't sign into. I also can't sign me in on my computer to make any changes. Help!!! Now I have two addresses and can't access the one that directly affects my devices.
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How do I retrieve my music library from itunes, after it was deleted due to me upgrading my apple software?
Synce the music to your iPod
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
or
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad -
I needed to upgrade my iTunes to register and sync a iPhone 5c. I upgraded by Apple Software and finally was able to download the upgraded iTunes. When I try to start iTunes I get this message, "The file iTunes Library.itl" cannot be read because it was created by a newer version of iTunes. How can I repair this?
If you still have an issue you may have to see about using the iTunes version (application) included with Snow Leopard 10.6 from the installer or an another one if available online, and see if that will install.
Sometimes you may have uninstall the bits left in your system by the earlier (or later) iTunes installers; as they all leave a trace and these can stop a different version of iTunes from being installed.
Not sure if the following site/link will tell the method...
•Apple - Support - iTunes - install & update:
http://www.apple.com/support/itunes/install/
•Troubleshooting iTunes installation on Mac OS X:
http://support.apple.com/kb/HT2311
Good luck & happy computing!
ps: i see you resolved this issue. it's magic! -
i just upgraded my apple TV and now when I rent a movie on iTunes, instead of it playing instantly, it takes 60 hours to load. Anyone else have this problem?
Apple Support, I have just purchased 3 movies 2 from my account and 1 from my wifes account and both systems are stating that it will take 2 days to download. I have a FIOS 150 megabit per second up and 150 megabit per second down busiuness class fiber service to my location. I have tested downloading 10Gbyte files from two other locations and both work fine. I additionally went out and have tested doing speed tests (http://www.speedtest.net/) from over 10 other locations all over the US and all are over 75 magabits per second download speeds with a few hitting 100 and 125 megabit per second speeds. What is wrong with your servers or your internet connection????
This is VERY FUSTRATING!!!
I have additionally tried to download them with my Apple TV and two different PCs all wired on Gigabit Ethernet with jumbo frames enabled. I have tried differnet DNS servers also. I can upload and download files to my office 50G in less than 1 hour. I have also download movies from 2 other movie sites without any problems. -
We are upgrading to apple 5s from android i have an ituns account. will i need anothe account for my wife. 2 apple phones how many itunes acconts Please Thank-you Moose in Utah
Hello mooseinutah, getting a new phone is always exciting! You will want to make sure to setup 2 separate Apple Id & passwords for each phone so that contacts & stored information are not merged between both devices.
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport -
I'm still struggling with being able to sync ipad3 and iphone 4s to itunes after upgrading software to ios 6. I've gone through all the recommendations by Apple and suggestions from other forums and nothing seems to work. Help!!!!!
Sounds like you have a battry issue but don't want to believe it.
If a car was running fine on one tank of gas, then you filled it up with another tank of gas and it began to run funny, one might suspect that tank of gas. But let's just say coincidence blew a valve-- would you think the new tank of gas was the culprit?
BUT WAIT!! It just might have been! The gas could have been of higher octane and put more more strain on the valves; you know, like going from 87 octane (OS6) to 93 octane (OS7) and showing you the engine was on the edge of compromise.
Sometimes you have to go with common sense. If everything else is ruled out, it must be the battery. And if it runs fine one moment in OS6 but immediately ***** in OS7, I'd believe my battery was suspect-- though comfy-- in OS6 but the OS7 showed its true power.
Moreover, if you had the answer-- or didn't want to believe someone's more competent advice-- why did you even call? You've already shown that you don't know much when you asked if you could go backwards after setting up the new OS as a new phone.
Additonally, if you're such the know-it-all, but yourself the $29 battery and put it in yourself. It's a piece of cake.
<Edited By Host> -
ITunes Plus Upgrade--No help from iTunes Support
I appologize for this lengthy post. Believe me I have more to the story, but want to keep it as short as possible. Bottom line is I'm looking for help with iTunes plus upgrade please.
My specific problem is getting customer support to upgrade my old iTunes songs iTunes to iTunes plus so I can use them on our new Sonos player. It’s now been almost a week since this issue arose and there has been no help in getting my problems solved. My main problem is that there is no telephone customer support for iTunes. All of the support for iTunes is now done online through emails. That is a huge issue in my mind, but not the purpose for this post.
Here is my problem..
I have two iTunes accounts. Account # 1 was my primary account until 2008/09 time frame when I switched from a PC to Macbook Pro. I have 314 songs from 2006-08 that were purchased on Account #1 that I'm trying to upgrade to iTunes Plus. Account #2 is now my primary iTunes account. The Account #2 songs are all iTunes plus and do not need upgrading. I now have all the purchases from both accounts on my Mac Mini serving as a HTC, but the old iTunes DRM songs cannot be played on Sonos until they get upgraded.
My issue solely relates to my old songs on Account #1. I have been trying to upgrade my account 1 songs since last Thursday. My iTunes store account is currently logged into Account 1 when attempting the updgrade. When I first made the purchase, I got the on screen message that I’d get an email with instructions to complete the purchase. Well three days passed and I never got the email. I also noticed that my purchase of $104 showed up as three “pending” credit card charges on my bank account records. This seemed odd so I called Apple for help. Big mistake!!!!!
When I attempted to call Apple Support I was continually given to “technical support” for either my Macbook or Mac Mini. They never listened to what I was saying. In fact one rep told me I would need to pay the $39 fee for technical support on my issue!!!! Finally, after speaking to three different individuals one of the “tech support” reps was able to contact an iTunes support rep. Note, that I could not speak to them, rather it was strictly apple employee to apple employee. I was placed on hold for thirty minutes while they worked on my issue. After thirty minutes I was told to go to the iTunes store and start over. I went to iTunes store and completed the purchase again. Shortly thereafter, I received an email response from iTunes saying:
Dear Tom,
Your iTunes Plus music upgrade could not be successfully completed because there was a problem with one of the items that was to be upgraded. Please return to your Upgrade My Library page and click Buy and your upgrade should be processed successfully. We are sorry for the inconvenience and appreciate your business.
Sincerely,
iTunes Store Team
Based on this email. I went to iTunes store again and tried the purchase….again. I then got the same email response a short time later. I have attempted two other times to buy the upgrades but got no email responses at all. Late Sunday, I called Apple again and also used their online iTunes support page. I got one response late Sunday evening asking a question about error messages, I answered their question by providing them the above iTunes notice. That email late Sunday night was the last communication I've recieved from iTunes support. It’s now three days later and I’m still waiting to hear back from someone at iTunes support. All I want to do is spend 104 dollars to upgrade my 300+ songs, but no one at Apple seems to care.
I am really disappointed in Apple’s customer service. I’ve been a fan of Apple for quite some time, between my wife and I, we have 6 Apple products in our home. The lack of customer support is really disgraceful.
Anyone have any ideas.This is a follow up. Finally, after almost 72 hours, I recieved another email from the original iTunes support representative. According to her, the problem is that one or more of my songs on the account are either not eligible for the upgrade or the file is corrupted and can not be upgraded. In short I cannot use the "Buy All" feature because I will always hit this roadblock. The only way to resolve this, is to upgrade each song individually or select a few songs at a time to upgrade.
I will have to do this until I get the song or songs that is causing the problem. Once I have identified the song(s), I can chose to repurchase them and get a refund. All songs today are at the DRM free format so repurchased songs will automatically be the upgraded file.
So I'll now begin the upgrade of the 314 songs. I guess it could be worse.
Okay, I got an answer and an offer of a refund, but this answer certainly could have been provided three days ago. Am I being unreasonable? -
When iTunes was upgraded to the lastest (11.0), many of of songs/music/audiobooks were deleted! I tried syncing my phone to my computer to get them back, but many of those were deleted too! How do I get my purchases back to play them???
It shows on iTunes SOME of my past purchases, but not all (looks like around 30-40% of purchases). It shows on my apple id purchase history everything i have purchased; but in iTunes, some not all of these show up. What does show up is kind of "greyed out", so NOTHING will actually play. I have followed the steps in the iTunes support about how to redownload past purchases, but this dowsn't work, as the download button is also "greyed out".
I am extremly angry and upset about this issue. Could someone please help / advise re how to fix????I'm hoping that this may be just a misunderstanding somewhere.
Could you show an image showing these greyed out items? -
Why is my Apple ID not working in iTunes or App Store on my iPhone? When I try to buy apps or music it asks for Apple ID so I enter my info and nothing happens. When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account. I do not have this problem with iPad ID is stored and can be used in App Store and iTunes. I have just upgraded to 5c and it's still a problem.
LeesaHeeley wrote:
When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account.
When fist setting up your new iphone you will be asked to log in with an apple id and password. If this did not happen you can then do as you suggested going to settings to itunes and app store and add your apple id login. This apple id login must have already been created for the iphone to accept it. If this apple id is already created but is not being accepted by your iphone you then should shut down your iphone and restart the device.
Good luck. -
i am trying to set up iTunes match on my apple tv, but it just keeps showing that it is loading, it has been running for over an hour, what can be done here, it has gone with no problem on my iPhone, iPad but not the tv
Same here and this is driving me crazy. I can buy, but can't upgrade. Grrr.
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Constant restarts after upgrade but apple wont do anything.
Hello all
I have been having a difficult issue that it seems apple has trouble fixing and so has everyone Ive talked to as well. I tried the MBP section with no luck so Im going to try here.
After upgrading to Maverick from snow leopard I have started getting GPU panics at a rate of 1 or 2 a week when I had none before the upgrade to Maverick. I do have a 2010 MBP 15in which I knew could have bad gpu's but I had my laptop checked for the TS4088 error after the first 2 panics. My machine tested good and passed the VST test or atleast that is what I asked to have run at the store basically i told them i wanted it tested for the ts4088 issue. Now I gave them the fact of the matter as the first 2 panic seemed to happen in the same application(garrys mod), but now there is no pattern in applications(mail, quicktime, vlc, firefox, word, Premiere). I have also been having the computer go black recently with no luck getting to wake up as if its forced to sleep but doesn't respond to any commands to wake it back up but also doesn't cause an official crash report to show up.
Now I have reset the SMC/PRAM and updated everything on the system and run a HDD smart test and memory test which all passed. Now I know the logitech driver doesnt cause the crash as i dont have it installed on my windows/bootcamp side and I get the equivalent of a gpu panic as the kernel crashes on the nvidia card when its active and nothing fixes that as well.
Now i have seen using the gfxCardStatus should fix my issue but I need to use my nvida card for video editing and shot rendering so i cant be stuck on the internal. I have also exceeded the 3 year length as I was trying to see if i could fix my laptop before handing it over as I cant be without a laptop as they are required for my classes and job at college and since it passed the VST the genius said I would have to pay for the more detailed inspection by the backroom tech's which at the time I didnt want to pay to fail a class. I showed him the logs but as I only had 2 at the time he told be it must have been that application and sent me on my way as I didnt want to pay for more inspection maybe the tech just too busy as our store is always packed.
This hasn't been my first logic board failure either I had the first go out the first year when the USB bus gave out from what im guessing was some surge caused by my power brick shorting out internally and almost catching fire.
Here is my most recent crash log this is the exact same message ive been getting for each crash.
Mon Nov 25 08:27:48 2013panic(cpu 3 caller 0xffffff7f9e2a7fac): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8130915000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/AppleMuxControl/kext/GPUPanic.cpp:127Backtrace (CPU 3), Frame : Return Address0xffffff810c3b2e90 : 0xffffff801be22f69 0xffffff810c3b2f10 : 0xffffff7f9e2a7fac 0xffffff810c3b2fe0 : 0xffffff7f9ca5d53d 0xffffff810c3b30a0 : 0xffffff7f9cb29d9e 0xffffff810c3b30e0 : 0xffffff7f9cb29dfc 0xffffff810c3b3150 : 0xffffff7f9cdae5be 0xffffff810c3b3280 : 0xffffff7f9cb4dd41 0xffffff810c3b32a0 : 0xffffff7f9ca6408d 0xffffff810c3b3350 : 0xffffff7f9ca61bae 0xffffff810c3b3550 : 0xffffff7f9ca63cb4 0xffffff810c3b3640 : 0xffffff7f9d8f3980 0xffffff810c3b36a0 : 0xffffff7f9d8f0702 0xffffff810c3b3730 : 0xffffff7f9d8db137 0xffffff810c3b3760 : 0xffffff7f9d898497 0xffffff810c3b3780 : 0xffffff7f9d8a8d30 0xffffff810c3b37b0 : 0xffffff7f9d8a8bd1 0xffffff810c3b3800 : 0xffffff7f9d8a8a8e 0xffffff810c3b3850 : 0xffffff7f9d8a75cd 0xffffff810c3b3870 : 0xffffff7f9d8a3f88 0xffffff810c3b38a0 : 0xffffff7f9d8d61c8 0xffffff810c3b38e0 : 0xffffff7f9d8a31ca 0xffffff810c3b3a60 : 0xffffff7f9d8d2b20 0xffffff810c3b3b20 : 0xffffff7f9d8a1cb9 0xffffff810c3b3b70 : 0xffffff801c2cc226 0xffffff810c3b3b90 : 0xffffff801c2cd821 0xffffff810c3b3bf0 : 0xffffff801c2cb28f 0xffffff810c3b3d40 : 0xffffff801beb6008 0xffffff810c3b3e50 : 0xffffff801be26bb1 0xffffff810c3b3e80 : 0xffffff801be139b5 0xffffff810c3b3ef0 : 0xffffff801be1e003 0xffffff810c3b3f70 : 0xffffff801bec921d 0xffffff810c3b3fb0 : 0xffffff801bef3e26
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@0xffffff7f9e29a000->0xffffff7f9e2acfff
dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E24ED]@0xffffff7f9e292000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xffffff7f9c885000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff7f9c3e8000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0xffffff7f9c9b9000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C6653]@0xffffff7f9e295000
com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3C2786]@0xffffff7f9ca0c000->0xffffff7f9cc7bfff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff7f9c3e8000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xffffff7f9c9fc000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0xffffff7f9c9b9000
com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADED100A4]@0xffffff7f9cc86000->0xffffff7f9cf32fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3C2786]@0xffffff7f9ca0c000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff7f9c3e8000
com.apple.GeForceTesla(8.1.8)[67BAF872-A238-3787-AB74-22297A51FE8F]@0xffffff7f9d890000->0xffffff7f9d95afff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff7f9c3e8000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xffffff7f9c9fc000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0xffffff7f9c9b9000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3C2786]@0xffffff7f9ca0c000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:
0x000000001bc00000
Kernel text base: 0xffffff801be00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 287289301431002
last loaded kext at 164356598735029: com.apple.driver.AppleFireWireStorage
3.3.5 (addr 0xffffff7f9e423000, size 16384)
last unloaded kext at 164429549469420: com.apple.driver.StorageLynx
3.3.5 (addr 0xffffff7f9e417000, size 8192)
loaded kexts:
com.nvidia.CUDA
1.1.0
com.driver.LogJoystick
2.0
com.logitech.driver.LogiGamingMouseFilter
1
org.virtualbox.kext.VBoxUSB
4.2.6
org.virtualbox.kext.VBoxDrv
4.2.6
com.apple.filesystems.ntfs
3.11
com.apple.filesystems.smbfs
2.0.0
com.apple.driver.AudioAUUC
1.60
com.apple.driver.AppleHWSensor
1.9.5d0
com.apple.driver.AGPM
100.14.11
com.apple.filesystems.autofs
3.0
com.apple.driver.AppleMikeyHIDDriver
124
com.apple.iokit.IOUserEthernet
1.0.0d1
com.apple.driver.AppleHDA
2.5.2fc2
com.apple.driver.AppleMikeyDriver
2.5.2fc2
com.apple.iokit.IOBluetoothSerialManager
4.2.0f6
com.apple.driver.AppleUpstreamUserClient
3.5.13
com.apple.GeForceTesla
8.1.8
com.apple.Dont_Steal_Mac_OS_X
7.0.0
com.apple.driver.AppleHWAccess
1
com.apple.driver.AppleIntelHDGraphics
8.1.8
com.apple.driver.AppleMuxControl
3.4.12
com.apple.driver.AppleLPC
1.7.0
com.apple.driver.ACPI_SMC_PlatformPlugin
1.0.0
com.apple.driver.AppleMCCSControl
1.1.12
com.apple.driver.AppleIntelHDGraphicsFB
8.1.8
com.apple.driver.AppleSMCPDRC
1.0.0
com.apple.driver.AppleSMCLMU
2.0.4d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
4.2.0f6
com.apple.driver.SMCMotionSensor
3.0.4d1
com.apple.driver.AppleUSBTCButtons
240.2
com.apple.driver.AppleUSBCardReader
3.3.5
com.apple.driver.AppleIRController
325.7
com.apple.driver.AppleUSBTCKeyboard
240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
1.0.0d1
com.apple.BootCache
35
com.apple.iokit.SCSITaskUserClient
3.6.0
com.apple.driver.XsanFilter
404
com.apple.iokit.IOAHCIBlockStorage
2.4.0
com.apple.driver.AppleUSBHub
650.4.4
com.apple.iokit.AppleBCM5701Ethernet
3.6.9b9
com.apple.driver.AppleFWOHCI
4.9.9
com.apple.driver.AirPort.Brcm4331
700.20.22
com.apple.driver.AppleAHCIPort
2.9.5
com.apple.driver.AppleUSBEHCI
650.4.1
com.apple.driver.AppleSmartBatteryManager
161.0.0
com.apple.driver.AppleACPIButtons
2.0
com.apple.driver.AppleRTC
2.0
com.apple.driver.AppleHPET
1.8
com.apple.driver.AppleSMBIOS
2.0
com.apple.driver.AppleACPIEC
2.0
com.apple.driver.AppleAPIC
1.7
com.apple.driver.AppleIntelCPUPowerManagementClient
216.0.0
com.apple.nke.applicationfirewall
153
com.apple.security.quarantine
3
com.apple.driver.AppleIntelCPUPowerManagement
216.0.0
com.apple.iokit.IOFireWireSerialBusProtocolTransport
2.5.1
com.apple.iokit.IOFireWireSBP2
4.2.5
com.apple.AppleGraphicsDeviceControl
3.4.12
com.apple.kext.triggers
1.0
com.apple.driver.DspFuncLib
2.5.2fc2
com.apple.vecLib.kext
1.0.0
com.apple.iokit.IOAudioFamily
1.9.4fc11
com.apple.kext.OSvKernDSPLib
1.14
com.apple.iokit.IOSurface
91
com.apple.iokit.IOSerialFamily
10.0.7
com.apple.iokit.IOBluetoothFamily
4.2.0f6
com.apple.nvidia.classic.NVDANV50HalTesla
8.1.8
com.apple.nvidia.classic.NVDAResmanTesla
8.1.8
com.apple.driver.AppleBacklightExpert
1.0.4
com.apple.iokit.IONDRVSupport
2.3.6
com.apple.driver.AppleGraphicsControl
3.4.12
com.apple.driver.AppleSMBusPCI
1.0.12d1
com.apple.driver.IOPlatformPluginLegacy
1.0.0
com.apple.driver.AppleSMBusController
1.0.11d1
com.apple.driver.IOPlatformPluginFamily
5.5.1d27
com.apple.driver.AppleHDAController
2.5.2fc2
com.apple.iokit.IOHDAFamily
2.5.2fc2
com.apple.iokit.IOFireWireIP
2.2.5
com.apple.iokit.IOGraphicsFamily
2.3.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport
4.2.0f6
com.apple.driver.AppleSMC
3.1.6d1
com.apple.iokit.IOSCSIBlockCommandsDevice
3.6.0
com.apple.iokit.IOUSBMassStorageClass
3.6.0
com.apple.driver.AppleUSBMultitouch
240.6
com.apple.iokit.IOUSBHIDDriver
650.4.4
com.apple.driver.AppleUSBMergeNub
650.4.0
com.apple.driver.AppleUSBComposite
650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice
3.6.0
com.apple.iokit.IOBDStorageFamily
1.7
com.apple.iokit.IODVDStorageFamily
1.7.1
com.apple.iokit.IOCDStorageFamily
1.7.1
com.apple.iokit.IOAHCISerialATAPI
2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily
3.6.0
com.apple.iokit.IOEthernetAVBController
1.0.3b3
com.apple.driver.mDNSOffloadUserClient
1.0.1b4
com.apple.iokit.IOUSBUserClient
650.4.4
com.apple.iokit.IOFireWireFamily
4.5.5
com.apple.iokit.IO80211Family
600.34
com.apple.iokit.IONetworkingFamily
3.2
com.apple.iokit.IOAHCIFamily
2.6.0
com.apple.iokit.IOUSBFamily
650.4.4
com.apple.driver.AppleEFINVRAM
2.0
com.apple.driver.AppleEFIRuntime
2.0
com.apple.iokit.IOHIDFamily
2.0.0
com.apple.iokit.IOSMBusFamily
1.1
com.apple.security.sandbox
278.10
com.apple.kext.AppleMatch
1.0.0d1
com.apple.security.TMSafetyNet
7
com.apple.driver.AppleKeyStore
2
com.apple.driver.DiskImages
371.1
com.apple.iokit.IOStorageFamily
1.9
com.apple.iokit.IOReportFamily
21
com.apple.driver.AppleFDEKeyStore
28.30
com.apple.driver.AppleACPIPlatform
2.0
com.apple.iokit.IOPCIFamily
2.8
com.apple.iokit.IOACPIFamily
1.4
com.apple.kec.pthread
1
com.apple.kec.corecrypto
1.0
System Profile:
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D33583447534431303636202020202020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D33583447534431303636202020202020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK5055GSXF, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: G700 Laser Mouse
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: Built-in iSight
USB Device: IR Receiver
FireWire Device: GoFlex Desk Mac, Seagate, Up to 800 Mb/sec
Thunderbolt Bus:
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D33583447534431303636202020202020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D33583447534431303636202020202020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK5055GSXF, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: G700 Laser Mouse
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus:
So is it possible to past the VST but still have a bad GPU? I have tried everything I can come up with with no luck so far without resorting to tearing down the laptop and having to inspect the boards with some of my EE friends. Would running the test again help?If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Open iTunes.
Select your Apple TV in the Source list, and then click Restore. -
ITunes 8 upgrade and Windows Vista
I tried installing the iTunes 8 upgrade and have not been able to get it to install correctly. When it completes the installation, it says that it needs to reboot my system, so I tell it to go ahead and reboot. Once the system is rebooted, I click on the iTunes icon and iTunes starts to try to re-install again. This happens repeatedly. Any thoughts?
ThanksKorgme986, jegar-
After you restart the computer, when you try to open up iTunes, try getting it from your Start > Programs menu. If you can open it that way, drag it from that menu to your desktop to re-create your shortcut. Perhaps it was somehow linked to your installer file rather than your application .exe file?
Dabbler-
Go into your Documents\Music\iTunes\ directory. Move the files called "iTunes Library.itl" and "iTunes Music Library.xml" to your desktop. Then, you should be able to open up iTunes. If so, click your File menu and choose Import (if running iTunes 8 it's File > Library > Import Playlist) and choose the iTunes Music Library.xml file that's been placed on your desktop.
Helio-
Whenever any Apple products are sent in for service Apple makes it very clear that it is not responsible for personal data left on those machines, and not backed up elsewhere. I'd imagine (although I'm not 100% positive) it would work the same for software. You might be able to find more information in Apple's legal documentation at http://www.apple.com/legal/. This is a user-to-user forum, so I'd be surprised if many people knew the specifics offhand.
Dean-
The iTunes downloads have always been free. Regarding the 2.1 update, specific to an iPhone or iPod touch... if you have an iPhone you don't need to pay for the update. Same for the iPod touch, 2nd generation (the one released this past Tuesday). If you have a 1st generation iPod touch for which you've already paid for the upgrade, the iPod software update files will remain on your computer, even if you uninstall/reinstall iTunes. In the event that you need to re-download a 2.x version, simply act as though you are going to pay for it again with the same Apple ID used to purchase it the first time, and iTunes will automatically prompt you to download it again for free.
CG -
Can't play songs purchased under old AOL account after upgrade to Apple ID
I guess I've been abandoned by the iTunesStoreSupport. They basically told me what caused my problem and now will not return any of my emails.
This message is mostly to inform anyone who "upgrades" an old AOL iTunes account to an Apple ID to be sure to use the same credit card for the new Apple account that you used for your AOL account.
About 2 years ago I "upgraded" my AOL iTunes Store account to be an APPLE ID. When I did that, I used a different credit card for my Apple ID than I had been using for my old AOL account. Big mistake. At the time I had no idea it would cause problems later. I don't remember seeing anything at all warning me about the importance of that at the time. Now, according to Shwetha at iTunesStoreSupport it is "important to use the same credit card for a successful conversion".
Everything worked fine with iTunes for the past 2 years, but a month ago I upgraded my hard drive in my computer and promptly recycled my old hard drive. Another mistake on my part.
A few days later when I went to play a song purchased under the old AOL account I got stuck in that endless loop where I get the prompt "This computer is not authorized to play __. Would you like to authorize it?" Then it asks me to Upgrade my AOL account, but I already did that 2 years ago. I went ahead and attempted to upgrade the AOL account again, but I was still stuck in the endless loop. (note: I did successfully authorize the computer for my Apple ID with no problems.)
I followed every step in the Troubleshooting Guide "support.apple.com/kb/TS1389" including the step where I delete the SC Info folder, but I was still stuck in that endless loop of authorizing / deauthorizing.
Shwetha was very professional and did work with me pretty quickly through 3 rounds of emails and various troubleshooting attempts. But as soon as we realized that I had used a different credit card when upgrading the AOL account to an Apple account and that the conversion was not successful, they stopped replying to my emails. I guess I'm a lost cause.I repeat here a post I made elsewhere: I hope that it helps you, and, if it does, please post the info elsewhere.
You can get this problem solved!
I encountered this problem yesterday, when I tried to play some songs in my ITunes library on a new computer; this is an ITunes library that I had moved from my old computer.
I called Apple Support, and the excellent Tech person began looking into the problem.
Meanwhile, while I was waiting for him, I Googled the problem (which I should have done first): lots and lots of people (I discovered) have bumped into this same frustrating problem.
Yes: the problem arises when you move to a new computer with an ITunes library that includes songs you bought, way back when, using an AOL ID.
Apple Support contacted ITunes. And ITunes tracked down my AOL account, and then issued me (that is, me and Apple Support) a new Apple ID. There are two or three additional steps; they are not hard, but you need the combo of help from Apple Support and ITunes. The key thing is getting the new Apple ID, which you must have, and which, once it has done its work, you then can ignore..
I can now listen to everything--and I am signed in to ITunes using my current, usual Apple ID.
Note: All of this would be easier and simpler for us if we could actually speak to someone at ITunes; the only way we can get to a "live" person there is by contacting someone at Apple Support.
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