Itunes 11 will not install on my Windows 7 computer because it cannot start the 'Apple Mobile Device' service, what can I do?
itunes 11 will not install on my Windows 7 computer because it cannot start the 'Apple Mobile Device' service, what can I do?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2
Similar Messages
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HT1926 Windows could not start the Apple Mobile Device service on iTunes install
Trying to install the latest update to iTunes on Wind 7 x64 box... Died during installation with error "Service 'Apple Mobile Device' failed to start... havee uninstalled itunes and am running a fresh install as Administrator... Get the same message...
Tried to start the Mobile Device service from computer>manage>services but recieve the error 'Windows could not start the AppleMobile... Error 1053 The service did not respond to the start or conrol request in a timely fashion..
Any ideas??? thanks.............Hello thezerfi,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Close iTunes and disconnect the iPhone, iPad, or iPod touch.
Click the Windows Start button .
In the Start Search field type Services.
In the Programs section of the search results, Click "Services".
Select Apple Mobile Device and click Stop the service as shown below:
After the service has stopped, click Start the service.
After the Apple Mobile Device service has started again, open iTunes and connect the device.
Best of luck,
Mario -
It says : This iPod cannot be used because the Apple Mobile Device service is not started . All I want is to update everything.
http://support.apple.com/kb/ts1567
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
The latest iTunes can't access my windows (including Vista 32 & 64bit, nor Windows 7 64 bit and 32 bit versions) "Runtime" library. I've tried reloading the windows suggested .dll as well as doing a system restore and also downloaded the iTunes update and load it manually, but nothing will work. Is Apple aware of the problem and planning to release a fix, or do I have to abandon iTunes and my iPod?
Hello there, Enantiomer.
The following Knowledge Base article provides some recommendations for troubleshooting:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
When trying to sync my iPad my computer says this iPad cannot be used because the apple mobile device service is not started. How do I start the apple mobile device service?
Follow this article: How to restart the Apple Mobile Device Service (AMDS) on Windows
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This iPod cannot be used because the Apple Mobile Device service is not started.
When I plug into my computer and try to sync with iTunes, I get this message. "This iPod cannot be used because the Apple Mobile Device service is not started." I can not find away to start the Apple Mobile Device service. I synced last on 2/4/12 with no problem. How do I start this service so I can sync my iPod?
Hi,
See This Article:
AMDS for Windows
http://support.apple.com/kb/TS1567 -
How do I start the Apple Mobile Device service? or maybe I shouldn't get it. I recently downloaded a Netflix app thinking it would work on my older iPod running version 3.1.3 and is only a 8 Gig device. Could this be my problem? The device doesn't even show up in "My Computer" or under devices in iTunes. Any help would be appreciated?
See this article for instructions on restarting the service (or re-installing if necessary).
http://support.apple.com/kb/ts1567
B-rock -
On my registered iTunes computer, the following message appears every time one plugs in a device and refuses to load said device to be synced: "This iPod cannot be used because the Apple Mobile Device service is not started". Each device has been registered onto this account and this computer, and all have worked finely in the past. I am so confused as to why now seemingly without reason, none of our apple devices (one iPod, two iPhones) are allowed to have music and other material downloaded onto them. Also, as a side note, they still are charged by plugging them into the computer, however they do not even show up on the left-hand sidebar in iTunes.
It should also be noted that for my iPhone it does not allow for the new update software to be uploaded; it just says that an error has occurred, nothing more.Try Here > AMDS > http://support.apple.com/kb/TS1567
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I have registered my iphone online to my itunes account and made sure it was the same account on my iphone but it still will not allow me to upload my songs and videos onto my phone. I don't know what else to do?
I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
I have a new iPod touch and when I connect it to my pc and itunes, a window says "this ipod cannot be used because the Apple Mobile Device Service is not started."
This might help restart it http://support.apple.com/kb/TS1567
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When I plug in my iPod, a little window pops up on iTunes stating that I cannot use the iPod cannot be used because the apple mobile device service is not started. What do I do?
See Here...
AMDS for Mac > http://support.apple.com/kb/ht1747
AMDS for Windows > http://support.apple.com/kb/TS1567 -
i had just gotten a new ipod touch and i had completed all of the mandatory start-up settings and when i plugged it into my computer to sync my music from itunes, a pop up came up and it said, This ipod cannot be used because the apple mobile device service is not started...what do i do to sync it my itouch?
See Here...
AMDS
http://support.apple.com/kb/TS1567 -
Everytime i connect my ipod to the computer, itunes says that this ipod cannot be used because the apple mobile device service is not started, what should i do?
See this article for how to restart this service.
http://support.apple.com/kb/TS1567
B-rock -
my Ipad will not connect with Itunes prompt states this Ipad cannot connect because the Apple mobile device service has not started "??s "
Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc. -
my touch 1st gen won't work
everytime i connect it. it says This ipod cannot be used because the Apple Mobile Device Service is not started.
what do i do?The following document is worth a try with that one, carrie:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
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