ITunes 11 will not open-why?

After updating I cannot get into my itunes account as it closes down as soon as the opening screen appears!

I'm having similar issue, but with Windows XP.
I bought a new phone a few days ago and restored my itunes to it from icloud.
Could the problem be related?

Similar Messages

  • Just purchased iMac & itunes will not open why?

    I just purchased a new Imac and I tunes will not open when iphone or ipad is connected.  Why?

    Make sure your New Mac is authorised...
    Open iTunes and from the Menu Bar select Store...
    From the Store menu, choose Authorize This Computer. (In earlier versions of iTunes, access this option from the Advanced menu).
    When prompted, enter your Apple ID and password, then click Authorize.
    See Here for full details...
    About authorization and deauthorization
    Have you Transfered your iTunes Library from your Old computer to your New Mac...?
    iTunes: How to move your music to a new computer
    Or...
    Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
    Backup iTunes to an External Drive
    http://support.apple.com/kb/HT1751
    An Added Bonus is that you will have a Backup of iTunes.

  • HT201413 suddenly itunes will not open and I get a message that the "Data Execution Prevention" is blocking itunes from opening....why????

    itunes will not open and I get a message that the "Data Execution Prevention (DEP)" feature in Windows is preventing it from opening. (this is after I've been using itunes for years???? If I try to manually deselect itunes from the DEP filter, of course I get a message that itunes cannot operate without the DEP active...another Catch 22 from the evil program designers....

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • My iTunes will not open and comes up withh error 10013, not sure why, clean comp and have tried reinst

    My ITunes will not open and gives me error 10013, older macbook but just reformatted....HELP PLEASE!!!

    i had problems like this back when i installed iTunes 7.2. I had to uninstall 7.2, go onto the internet and get iTunes 7.1. have no clue if it will work for u though.

  • Itunes will not open on my computer

    iTunes will not open on my computer

    Hi I have the same problem. I had not used itunes for a while wanted to use it and so decided to install the update, when i tried i got an error message. When i went in the itunes directory there seemed to be no exe file i do not know why certainly consciously i did not eliminate it. So i tried downloading from the apple site which i was able to do and ran the file and confirmed the installation was complete. However itunes did not open. I tried to diagnose and it seems that there is a compatability issue whatever that means in terms of solving the problem. I tried rerunning the program and it asked whether i should replace the files not working but again after completion of installation nothing happens. any ideas would be greatly appreciated thanks

  • Itunes will not open, message says library was created with earlier version. what now?,

    itunes will not open, message says library was created with earlier version. what do i do?

    Unless you just attempted to downgrade iTunes to an earlier verison this is probably a sign of a corrupt library.
    Empty/corrupt library after upgrade/crash
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping.  Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
    In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be renamed as iTunes Library.itl to restore the library to a recent state.
    See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
    When you get it all working make a backup!
    Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
    I've noticed more of these missing library posts of late and a common factor to most since I started asking is AVG Anti-Virus. It seems in some cases it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any AV scanning process.
    tt2

  • Itunes will not open; it says it cannot be read because it was created by a newer version.  What do I do

    itunes will not open; it says it cannot read because it was created by a newer version.  HELP!

    Unless you just attempted to downgrade iTunes to an earlier verison this is probably a sign of a corrupt library.
    Empty/corrupt library after upgrade/crash
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping.  Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
    In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be renamed as iTunes Library.itl to restore the library to a recent state.
    See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
    When you get it all working make a backup!
    Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
    I've noticed more of these missing library posts of late and a common factor to most since I started asking is AVG Anti-Virus. It seems in some cases it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any AV scanning process.
    tt2

  • My Itunes will not open, please help

    I am running version 10.7.0.21 - since upgrade itunes will not open.  I have visited the support site and done many things to get this working - taken hours of my time I do not have, including setting up a new user and same result.
    My PC is running Windows 7.  I need my itunes as I have 4 ipods and 3 iphones - I need to back up a phone as I have just upgraded,
    One error I seem to have caught is as follows:
    Problem Event Name     BEX
    Application     itunes.exe
    Version     10.7.0.21
    timestamp     504d85d9
    Fault Module Name Quicktime.qts_unloaded
    Fault Module Version     0.0.0.0.
    If someone has some suggestions, it would be much appreciated.

    You're posting in the wrong area. This is the Mac OS X Lion area.
    Post in the iTunes area.

  • My itunes will not open at all. it occasionally will open but when i plug my iphone into it the program freezes and crashes. please help as soon as possible

    my itunes will not open at all. it occasionally will open but when i plug my iphone into it the program freezes and crashes. please help as soon as possible

    i think i might have a solution... i have windows vista and after i installed to latest itunes update everytime i tried to open it it would freeze. I tried everything, including uninstalling itunes and all of its components and reinstalled it numerous times. So i went to the itunes folder in my folders, not on itunes, and i deleted my itunes library and playlists. After that it worked just fine, all of my music was deleted but luckily i had my files saved elsewhere.
    I hope this helped! I know its frustrating and APPLE/ITUNES NEED TO FIX THE PROBLEM!!!!

  • TS1717 Started a software update this morning which didn't work.  Now Itunes will not open at all.  I get the following message."The program can't state becasue MSVCR80.dll is missing from your computer."

    Started a Itunes software update this morning which didn't work.  Now Itunes will not open at all.  I get the following message."The program can't state becasue MSVCR80.dll is missing from your computer."

    There are a couple of options that I know of to fix the issue.
    One is listed in this thread - https://discussions.apple.com/message/24606478#24606478 - and involves uninstalling iTunes and related components and then re-installing iTunes.  You will need to read the instructions in the thread to see the correct uninstall order.
    Second option is use System Restore to set your system back to a date prior to the iTunes update.  I did this before finding the thread mentioned above.
    Not sure exactly what the problem is but I know, after a search, that MSVCR80.dll was indeed already installed on my computer. 
    Message was edited by: karivers

  • Itunes will not open at all

    hey guys,
    ever since I've reinstalled my pc with windows xp pro sp3, my itunes will not open at all.
    every time i click on itunes.exe it does not do anything. It does give me the hourglass icon as if my pc is working on it. but then it disappears without any itunes response.
    to fix this issue, I have tried any possible method that i could find on the internet. even called the support center but they were not able to help me either.
    I have tried to reinstall itunes *(no effect)*
    did something with the cryptographic something in the administrative tools menu *(no effect)*
    I have deleted the itunes installer cache *(no effect)*
    I installed any older versions,( btw 7 does not work either)but after updating it *(no effect)*
    itunes 6 does work; but since i have an iphone it is completely useless for me. so *(no effect)*
    the strange thing is that itunes.exe does appear in the "processes" tab in task manager, but it does not show in the "applications" tab.
    and every time I shut down my pc, I get the windows message that itunes is shutting down.
    If you have any other suggestions, please be so kind help me.
    this is driving me nuts. It's been going on for two months now.
    Kind regards,
    Bart
    Message was edited by: Pleinvrees

    Pleinvrees
    I am not sure if I have this right from all those posts.
    When you try to start iTunes, there is no error message and you can see iTunes.exe persisting on the processes tab of the task manager.
    If that is your probelm it is commonly do to a problem with cryptographic services.
    Before looking into that there is a quick thing to try:
    http://support.apple.com/kb/TS1776?viewlocale=en_US
    If that's not it, work carefully through *method 4* in the following article:
    http://support.microsoft.com/kb/822798
    Make a careful note of any error messages you get, this is important. post back the names of any dlls mentioned in error messages.
    If you don't get any error messages try starting iTunes.

  • Error R6034 during update. iTunes will not open due to error.

    Get Error R6034, Application attmempting to load C runtime library incorrectly.  iTunes will not install ammanulaly and now iTunes will not open due to error.

    Try updating your QuickTime Player to the latest version. Does that clear up the DEP errors in iTunes?

  • My itunes will not open and gives me an error message

    My itunes will not open and give me an error message of 126... PLEASE HELP

    Hello, sarahehines. 
    Thank you for visiting Apple Support Communities.
    Here are the steps I would recommend going through as they should resolve the issue.
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Cheers,
    Jason H.

  • Itunes will not open- "iTunes has encountered a problem and needs to close"

    My iTunes will not open anymore, giving me the error message: "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." I have uninstalled and reinstalled iTunes several times, and with different versions. Nothing I do seems to work. I have even copied the program files from a friend whose iTunes does work, hoping that would fix it, but to no avail. Has anyone discovered a way to fix this problem. I have a friend who has the same problem, but hasn't been able to fix it either.

    What happens when you go into control panel, click on the Quick Tunes config icon, and then select the audio tab? If you get an error, Quick Time is corrupted. Also double check your sound card drivers. Can you play any sound at all? Does Windows Media Player function? What is you anti virus software?

  • Did a software update (the latest for iMac) for iTunes and now iTunes will not open

    iTunes will not open after the update completed. I tried to downgrade back to the previous for iTunes but I cannot access my downloads....I seriously need help from someone.....HELP

    The phone is in restore mode and the picture is telling you what to do. Connect the phone, by cable, to iTunes in the computer you normally use for syncing, and retore the phone.

  • Safari and iTunes will not open on my Macbook Air after Migration Assistant

    I did the Migration Assistant via wireless (from Macbook Pro TO Macbook Air) last night and it did work. However, my Safari and iTunes will not open on my Macbook Air now. The error messages are as follows:
    Safari: "Safari quit unexpectedly. Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple."
      - I tried reopening the app, restarting, and shutting down the computer. Nothing has worked.
    iTunes: "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?"
      - I clicked "Download iTunes" but then another message comes up that all my software is up to date.
    Any help is very appreciated.

    Try repairing permissions using Disk Utility.

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