ITunes 11 (Win7) freezes when syncing iPhone 4S / Ipad2

After installing iTunes 11 I can no longer sync my iPhone 4S or iPad 2 via either wifi or with the sync cable. Syncing was balky after the iOS6 rollout under the last version of iTunes 10, and it never worked over wifi (again, only after upgrading to iOS6), but at least I could get a cable sync to work about 60% of the time. I was hoping and praying that this issue would be fixed with the new iTunes, but sadly the situation has gone from bad to catastrophic. iTunes still fails to recognize or sync my devices over wifi, and now when I try doing a cable sync it appears that iTunes will recognize the device and attempt to start a sync, but I've never made it past step 2 before iTunes completely hangs, at which point I can only force it to shut down through the task manager. Of course it doesn't help that iTunes 11 is woefully sluggish on my two-year-old quad-core computer with 6GB RAM. That's even after restarting the system and launching iTunes with no other programs running. APPLE: you seem to be in a very self-destructive mode these days. But I digress...
If anybody has an idea of how I can make my iPad and iPhone sync again I will be very appreciative.

I have the same problem. I cannot sync or apply any settings to my iPhone in iTunes after upgrading to iTunes 11. It just freezes/hangs. I also found that since the upgrade to iOS 6 that the sync is problematic.
The only fix I have seen on-line is to completly wipe the iPhone and do a restore. That is insane.

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I have the same problem. I cannot sync or apply any settings to my iPhone in iTunes after upgrading to iTunes 11. It just freezes/hangs. I also found that since the upgrade to iOS 6 that the sync is problematic.
The only fix I have seen on-line is to completly wipe the iPhone and do a restore. That is insane.

Itunes freezes when syncing iphone

I've just got a new pc laptop 64bit windows 7, have downloaded the latest 64bit itunes and have a brand new 32Gb 3GS iphone.
When I attempt to sync my iphone, itunes freezes and I have to close it using task manager. I have read on the internet other ppl have had this problem.. but so far haven't found a fix that works for me.
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Message was edited by: spdan1

SOLVED for me. I had the exact same problem and spent countless hours deleting apps, reinstalling Itunes etc on two windows based laptops and a new iMac. I was ready, after months of this, to go into an Apple store when I found a post on a website suggesting leaving the Iphone connected for hours. I connected my Iphone 3Gs, made sure nothing else was running and that the system wouldn't power down under my power saving settings. As usual Itunes froze (says "not responding" under "force quit" or ctrl-alt-del) but I walked away and the next morning - tada - Iphone was recognized and no problems since then. So give it a shot - I wish I had known it was that easy - all these months of rebooting and trying to find the solution online ! Lynn

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I have this exact same problem and cannot figure out a solution to it. It has happened twice to me.
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Hello!
I've just reformatted my laptop and installed windows 7 home.
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See Fix unexpected quits or launch issues in iTunes for Windows - Apple Support.
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This is a complicated story involving my two brothers, a traded ipod, and sadness - here goes...
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Make that another person WITH AN IPOD PROBLEM<<<</div>
This forum is like a hospital - you're going to see a lot of sick people!
i bought it at apple.com<<<</div>
Then Apple has a record of the purchase.
i don't think that my nearest apple store will help me either<<<</div>
Why wouldn't they? Remember - Apple has a record of the purchase.

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Hi Brendan
Thanks for the reply.
I noticed that the sync crashed at the point where it was downloading either Apps or Video (TV Progs). I tried a 'delete all media' reset yesterday. Problem still present and then I had no media or Apps other than some of the Apps as supplied on initial startup.
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Funnily enough I did a factory re-set just before you sent this so will post again if this works to help others. I believe this is going to be an IOS 8 problem like so many other IOS 8 problems I have found.
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I have updated my windows 7 pc, uninstalled and reinstalled iTunes 12.1.1 and still it crashes when I try to sync my phone, but my iPad and iPod sync perfectly fine.
Help me!! lol

Greetings internetpixie,
Welcome to the Apple Support Communities!
I understand that iTunes on your computer is becoming unresponsive when your iPhone is connected. To begin troubleshooting, I would suggest reading over and working through the steps in the attached article.
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch - Apple Support
Cheers,
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Whenever I go to synch my 16GB iPod Classic, it keeps freezing on certain songs and tells me there has been an unknown error (-69). However these songs have played fine on both my iTunes and my iPod before, so they shouldn't be corrupt. Even tracks I've brought from the Store have this problem as well as those i've imported on CD. I've followed Apples Support page suggestions but I'm still having problems.
Any suggestions?
I should note that all my music is stored on an external hard drive including my iTunes folder.

Hello Smythe,
Thanks for using Apple Support Communities.
Please follow the steps in the article linked to below to resolve this issue of iTunes becoming unresponsive when an iOS device is plugged in.
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219
Take care,
Alex H.

When syncing iPhone with iTunes I get an iTunes stopped working and the network connection timed out message. I reinstalled iTunes and checked settings still no go.

When syncing iPhone with iTunes I get an iTunes stopped working and the network connection timed out message. I reinstalled iTunes and checked settings still no go.

Disable or turn off your firewall, anti-virus, and all security software and try the download again.
Stedman

ITunes 11 (Win7) freezes when syncing iPhone 4S / Ipad2

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