ITunes 11 won't play downloaded rented movie from iTunes Store
Last night I rented a HD movie from the iTunes Store. I downloaded it to iTunes 11 on my 17" MacBook Pro running OS X 10.8.2 and Quicktime 10.2.
First off the movie has a blank icon but when I click on it it does show the details of the movie. However, when I try to play it all I get is this message — "This movie requires QuickTime, which is not supported by this version of iTunes."
As far as I know everything on my computer is up to date so why is this message appearing? For the **** of it I tried the 32 bit trick but iTunes wont start under that!
I then tried playing movie on my Apple TV2 — I can see the movie in the Rentals section but here it is asking for me to Authorise my computer! When I do this on my computer I am told it is already authorised which I knew anyway!
This is most annoying!
I am having an identical issue but it is for a Movie I actually purchased from the iTunes Store (Casino Royale). I get the exact same error message in iTunes when I try and play it This movie requires QuickTime, which is not supported by this version of iTunes." and the artwork for the movie will not show up, even if I try and manually add artwork to the Movie myself.
My software is all up to date and I have tried deleting the movie and re-downloading it from iTunes a number of times. Still nothing.
Similar Messages
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Itunes won't play a rented movie
Hello,
I have a Dell Mini laptop with 8GB disk space and a 16GB SD Flash Drive upon which I have installed and run Itunes Ver 8.0.2.20 with QuickTime Ver 7.5.5.
The Problem: I am unable to play a fully downloaded, rented, movie.
I am able to play movies I purchase and download and TV Shows that I purchase and download, but when I attempt to play a RENTED movie, Itunes will start, I am presented with the RENTED MOVIES SCREEN, i see the time remaining on my RENTED MOVIE, but when I double click on it to play or single click then click the play arrow, Itunes will play the first 1/2 second then lock up. I am forced to shutdown through Task Manager. At that point, upon restarting Itunes, none of the movies/shows will play (regardless of rental VS. purchase). I have to unistall and reinstall Itunes, wait a minimum of 24hrs for the rented movie to expire, then uninstall/reinstall again.
I've done this 3 times.
Admittedly, the Mini is an underpowered machine, however, it DOES play PURCHASED video just fine. Any tips or advice would be GREATLY appreciated!
Thanks in advance!I have the exact same problem. Rented two movies, they downloaded in 25 minutes each. Went to play them over the weekend and my computer locked up, while the 24 hour clock was ticking. Had to go to task menu to end the program. Starting over yielded the same problem. The time ran out and movie was deleted but the charge was taken from my account. For the second movie I tried running it while I was logged onto iTunes. The same thing happened, only this time I had to eject from the program without being able to log off iTunes. VERY frustrating. Searched the iTunes help FAQs, blogs and forums and haven't found anything but your two postings. Does anyone have any idea how to solve this? And get our movies, or money, back? p.s. The purchased movies play just fine. NOT the rented ones.
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I have downloaded a movie from ITunes. It shows up in my video app. When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded". Any advice on what I can do in order to watch this movie that I rented a couple of weeks ago?
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
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I downloaded a movie from itunes, watched it once, but now I can't play it again. What do I do?
Need more information. Rented or purchased? What specific error message are you seeing (exact wording)?
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I downloaded a movie from iTunes. I wanted to burn a DVD of the movie which I could play on my home entertainment system. After I had burned the DVD I tried to play the movie from it on the computer and got the message " You can't open the application mediaioserver because it may be damaged or incomplete". What is this all about? Are there settings I need to change? PS: I tried to play the DVD on my home DVD player and it also doesn't work. Help!
Klaus: Does this mean that I can only watch this movie on my computer and ipad not on my home big screen system?
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Downloaded a movie from iTunes to my iPad. 2 minutes into the movie it stopped and My Videos is stuck in black screen mode. So basically rented a movie and never watched it.
The EXACT same thing happened to me last night! Rented a movie; it had barely started and then froze. When I touch the video app icon, all I get is a blank, dimly lit screen. None of the other videos I own will display either. Was your problem ever resolved?
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Yes I bought it and it wouldent play off my iPhone , so I bought it off my iPad 2 and lost it during a sync episode so I bought it twice and never sew it . It so hard to talk to some one when you rent movies from iTunes they get the money fast but if you have any trouble it's a series of things befor you get any real help that *****
iTunes support would be the only way i'm afraid.
http://www.apple.com/support/itunes/contact/ -
I cannot play my rented movie because itunes cannot locate where the original file, has anyone face this problem before? Where can I find the location of the downloaded movie?
What did you use to download it with? iPad? iPhone? Computer?
If it's an iPad/iPhone, play it using the videos app.
If on the computer, look on the left side of iTunes in the library under movies. -
Just downloaded a rented movie from iTunes but cannot find it to run it! How do I find a start the movie?
Check the Videos App.
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Does it use data to watch a rented movie from iTunes on IPad? Is it streaming or just downloaded?
You must get the movie onto your iPad somehow. If you download it while on Wi-Fi you will not use cellular data. Once the movie has been downloaded you will not use cellular data or Wi-Fi.
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Trouble renting movie from itunes
Has anybody ever received a message when renting movies from iTunes directly on to Apple TV, 2nd G, Error-unable to download content, try again later. I have not rented anything in a while and I do not seem to be able to move past this point in the rental process. The movie is behaving like it has been rented, as it is showing I have 29 days to view. Upon pressing play, it starts showing the loading, and then instead of starting to play the movie or provide an estiamte of how long until it can be played, it goes to the error message above.
Thank you for the suggestion. I did pull all cables and reboot the router. Some additional information I found as I tried other aspects of Apple TV. Via iTunes I could download and watch theater trailers. On You Tube I could watch Selected content. However, when I tried a You Tube Search, for a topic, I receieved yet another strange message indicating a connection issue. However, mutliple tasks on the menu do connect to the internet and work fine. I have rebooted the Apple TV several times. It almost seems if the software of firmware is corrupted. Does anybody have any additonal thoughts or similar experiences.
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HT4095 Watching rented movie from iTunes on my iPad in the middle of nowhere...
If I'm driving in the middle of nowhere will a rented movie from iTunes play fine on my iPad? Or not if the internet connection is potentially intermittent or sporadic?
As long as the movie has completely downloaded, you will not need an Internet connection at all.
Regards. -
I have downloaded 2 movies from itunes to my ipad 2, but they are not showing up in itunes. where can i find them?
Tap the Videos app and tap the movies button at the top of the page.
The iTunes app on your iPad is just a conduit to the iTunes Store. To play your purchases, use the iPod app or the Videos app. -
I downloaded a movie from iTunes on my iPhone 4S, went out of the wifi zone and now my movie is no where to be found. I can't find it on my iPhone, Mac or iPad. Where is it?
Sounds like the movie didn't finish downloading before the Wi-Fi signal dropping ...
Try re downloading. You won't be charged again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Can I watch a rented movie from Itunes (iMac) on my Apple TV 3 without airplay and home sharing?
I recently download a rented movie from itunes store in my iMac. My question is, if I can watch my rented movie in my apple tv without Airplay or Home sharing? The reason is because I don't want to turn on my iMac every time that I want to watch a movie.
Thanks!If you rented the movie from Apple TV, then you can't watch it on the iPad. The screenshot below is from Here
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