ITunes 12.0.1 cannot detect iPhone 5s iOS 8.0.2

Everything was working fine until I just downloaded and installed the new ITunes.  Now the program wont recognize any of the Apple products (Ipad 1, Ipad 2, 2-Iphone 4s and 1-Phone 5s).  I check each device and click "TRUST" when asking if this computer is to be trusted, but the products are not recognized in ITUNES and won't sync.  I have unauthorized and reauthorized the computer, hard reset the phones and Ipads, and uninstalled and reinstalled ITunes, but to no avail.
Any ideas on this?  From the numerous postings on the net, this is NOT an isolated incident.  Apple needs to step up here and fix this major FUBAR.

Hey ChrispcritterOR,
Thanks for the question. After reviewing your post, it sounds like iTunes is not recognizing iOS devices. I see you have already done some troubleshooting. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iOS: Device not recognized in iTunes for OS X
Thanks for using Apple Support Communities.
Have a nice day,
Mario

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