ITunes 12.0.1 crashes when restoring iPad 3 iOS 8.1
Hi,
I updated our iPad 3 (err the new iPad) to iOS 8.1. In order to do so, I had to do the full restore process. We use W7P64.
iTunes now crashes all the time, so we have an iPad with black apps "waiting", and unstable iTunes 12.0.1, it crashes after about 1 minute. Great. Unstable iTunes, useless iPad.
Here's the error:
I've tried reinstalling iTunes, turning on "Prevent Devices from Syncing Automatically"
Any other suggestions appreciated. iTunes folder is on a network drive.
Despite resetting iPad, uninstalling/reinstalling iTunes, Shift+Start iTunes and use a mapped drive for iTunes library, it still crashes when syncing. The only way to keep iTunes working, and remove the "Waiting" icons on 50+ apps, was to
Check "Prevent Devices from Syncing Automatically"
Uncheck "Sync over WiFi" when the device is connected in iTunes
I then deleted the "waiting" apps one by one, will reinstall from the iPad app store.
WP8.1 is just getting so much better, more quickly, than the iOS environment...
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ITunes 10.6.3 crashes when opening
My MacBook is running OS X v. 10.6.8, and iTunes 10.6.3 crashes when opening. This began happening when I was running the previous version of iTunes and 10.6.3 did not fix it for me. Suggestions? My iPhone is out in left field until this is fixed. Thank you in advance! Here is the crash report:
Process: iTunes [202]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.6.3 (10.6.3)
Build Info: iTunes-10632501~1
Code Type: X86 (Native)
Parent Process: launchd [106]
Date/Time: 2012-07-09 14:41:08.559 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 60022 sec
Crashes Since Last Report: 330
Per-App Interval Since Last Report: 5298 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 1701DD29-E5FE-45B7-9207-A9695CDBC0B9
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000e11a2307
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ...ple.audio.codecs.Components 0x18ced000 SBREncode::SbrCPEBitCount(SBR_CONFIGURATION*, SBR_CHANNEL*, SBR_CHANNEL*) + 2576
1 ...ple.audio.codecs.Components 0x18bf8b77 ComponentInitLocker::ComponentInitLocker() + 37
2 ...ple.audio.codecs.Components 0x18c8696c ComponentEntryPoint<ACMP4AACLowComplexityEncoder>::Dispatch(ComponentParameters *, ACMP4AACLowComplexityEncoder*) + 46
3 ...ple.CoreServices.CarbonCore 0x9786951f CallComponentDispatch + 29
4 ...ple.CoreServices.CarbonCore 0x97869500 CallComponentOpen + 43
5 ...ple.CoreServices.CarbonCore 0x978677d8 OpenAComponent + 433
6 ...apple.audio.units.AudioUnit 0x9162d494 AudioComponentInstanceNew + 51
7 com.apple.iTunes 0x000356b9 0x1000 + 214713
8 com.apple.iTunes 0x0003557c 0x1000 + 214396
9 com.apple.iTunes 0x0003525d 0x1000 + 213597
10 com.apple.iTunes 0x00035131 0x1000 + 213297
11 com.apple.iTunes 0x00027c43 0x1000 + 158787
12 com.apple.iTunes 0x0069553f 0x1000 + 6899007
13 com.apple.iTunes 0x0069588f 0x1000 + 6899855
14 com.apple.iTunes 0x0003507e 0x1000 + 213118
15 com.apple.iTunes 0x0002439a 0x1000 + 144282
16 com.apple.iTunes 0x00023f71 0x1000 + 143217
17 com.apple.iTunes 0x00023465 0x1000 + 140389
18 com.apple.iTunes 0x000232de 0x1000 + 139998
19 com.apple.iTunes 0x000230d7 0x1000 + 139479
20 com.apple.iTunes 0x00009338 0x1000 + 33592
21 com.apple.iTunes 0x00009047 0x1000 + 32839
22 com.apple.iTunes 0x00008fb7 0x1000 + 32695
23 com.apple.Foundation 0x99567db3 _nsnote_callback + 176
24 com.apple.CoreFoundation 0x99256763 __CFXNotificationPost + 947
25 com.apple.CoreFoundation 0x9925616a _CFXNotificationPostNotification + 186
26 com.apple.Foundation 0x9955cc50 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
27 com.apple.Foundation 0x9956a05d -[NSNotificationCenter postNotificationName:object:] + 56
28 com.apple.AppKit 0x95884511 -[NSApplication finishLaunching] + 493
29 com.apple.AppKit 0x95883f0d -[NSApplication run] + 79
30 com.apple.iTunes 0x0000446f 0x1000 + 13423
31 com.apple.iTunes 0x000042b9 0x1000 + 12985
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x908f9382 kevent + 10
1 libSystem.B.dylib 0x908f9a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x908f8f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x908f8cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x908f8781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x908f85c6 start_wqthread + 30
Thread 2:
0 com.apple.CoreFP1 0x16fae650 Zmdjk32jjoap + 11404400
1 com.apple.CoreFP1 0x1719da7d Zmdjk32jjoap + 13432989
2 com.apple.CoreFP1 0x1726948c Zmdjk32jjoap + 14267052
3 com.apple.CoreFP1 0x17380cd9 DFjn2fjk + 15145
4 com.apple.CoreFP 0x148d7163 lxpgvVMLd0S7uRl + 437795
5 com.apple.CoreFP 0x148debe0 lxpgvVMLd0S7uRl + 469152
6 com.apple.CoreFP 0x148fee1c lxpgvVMLd0S7uRl + 600796
7 com.apple.CoreFP 0x14835e2d X46O5IeS + 21069
8 com.apple.iTunes 0x00ad9c87 0x1000 + 11373703
9 com.apple.iTunes 0x00adb376 0x1000 + 11379574
10 com.apple.iTunes 0x00bb3516 0x1000 + 12264726
11 com.apple.iTunes 0x000089fa 0x1000 + 31226
12 com.apple.iTunes 0x00008894 0x1000 + 30868
13 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
14 libSystem.B.dylib 0x90900259 _pthread_start + 345
15 libSystem.B.dylib 0x909000de thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x908d2afa mach_msg_trap + 10
1 libSystem.B.dylib 0x908d3267 mach_msg + 68
2 com.apple.CoreFoundation 0x992382df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x992373c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x9923d304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000aac2 0x1000 + 39618
6 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
7 libSystem.B.dylib 0x90900259 _pthread_start + 345
8 libSystem.B.dylib 0x909000de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x90900aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9090075e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x909520cb pthread_cond_wait$NOCANCEL$UNIX2003 + 73
3 libSystem.B.dylib 0x90934616 pthread_rwlock_wrlock$UNIX2003 + 289
4 com.apple.iTunes 0x00bdfe00 0x1000 + 12447232
5 com.apple.iTunes 0x00ad94b7 0x1000 + 11371703
6 com.apple.iTunes 0x00bafb93 0x1000 + 12250003
7 com.apple.iTunes 0x00baff01 0x1000 + 12250881
8 com.apple.iTunes 0x00012726 0x1000 + 71462
9 com.apple.iTunes 0x0001104a 0x1000 + 65610
10 com.apple.iTunes 0x00010f77 0x1000 + 65399
11 com.apple.iTunes 0x0000f476 0x1000 + 58486
12 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
13 libSystem.B.dylib 0x90900259 _pthread_start + 345
14 libSystem.B.dylib 0x909000de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x90900aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9090075e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x909023f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes 0x0000ac9d 0x1000 + 40093
4 com.apple.iTunes 0x000211f7 0x1000 + 131575
5 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
6 libSystem.B.dylib 0x90900259 _pthread_start + 345
7 libSystem.B.dylib 0x909000de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbfffd704 ebx: 0x908f12c2 ecx: 0x18dc3110 edx: 0xa00a7540
edi: 0x18dc310c esi: 0x18dc3110 ebp: 0xbfffd728 esp: 0xbfffd6dc
ss: 0x0000001f efl: 0x00010292 eip: 0x18ced000 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xe11a2307
Binary Images:
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0x9042b000 - 0x9044fff7 libJPEG.dylib ??? (???) <5F2343E4-C268-B9AE-1BC3-466F5A614648> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
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0x99dd4000 - 0x99efcfe7 com.apple.WebKit 6534.57 (6534.57.2) <4CB86278-4657-3503-8042-074628222DF3> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x99efd000 - 0x99f0aff7 com.apple.AppleFSCompression 24.4 (1.0) <6D696284-020B-7F5C-226D-B820F0E981D2> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x99f0b000 - 0x99fa8fe3 com.apple.LaunchServices 362.3 (362.3) <15B47388-16C8-97DA-EEBB-1709E136169E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x99fa9000 - 0x99fa9ff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x99faa000 - 0x9a00effb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x9a07f000 - 0x9a07fff7 com.apple.quartzframework 1.5 (1.5) <CEB78F00-C5B2-3B3F-BF70-DD6D578719C0> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9a087000 - 0x9a0a5fe7 libPng.dylib ??? (???) <45185287-25AD-C239-AA58-8FA53DF55B79> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9a0a6000 - 0x9a4dbff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9a4dc000 - 0x9a7d6fef com.apple.QuickTime 7.6.6 (1790) <A5B2CDA8-47C9-F1AE-ED54-625B0FAB426F> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9a7d7000 - 0x9a850ff7 com.apple.PDFKit 2.5.1 (2.5.1) <CEF13510-F08D-3177-7504-7F8853906DE6> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x9a923000 - 0x9ab4eff3 com.apple.QuartzComposer 4.2 ({156.30}) <2C88F8C3-7181-6B1D-B278-E0EE3F33A2AF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x9ab4f000 - 0x9aba9fe7 com.apple.CorePDF 1.4 (1.4) <78A1DDE1-1609-223C-A532-D282DC5E0CD0> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x9abaa000 - 0x9abdaff7 com.apple.MeshKit 1.1 (49.2) <ECFBD794-5D36-4405-6184-5568BFF29BF3> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x9abdb000 - 0x9ac33fe7 com.apple.datadetectorscore 2.0 (80.7) <A40AA74A-9D13-2A6C-5440-B50905923251> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x9ac6a000 - 0x9acaefe7 com.apple.Metadata 10.6.3 (507.15) <74F05E64-2A68-BA10-CCD4-128D164E5A0F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: MacBook2,1, BootROM MB21.00A5.B07, 2 processors, Intel Core 2 Duo, 2.16 GHz, 2 GB, SMC 1.17f0
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), Atheros 5416: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9120822AS, 111.79 GB
Parallel ATA Device: MATSHITADVD-R UJ-857E
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x021a, 0x1d200000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x5d200000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x7d100000 / 2Hi madatapple18,
What happened to the love? You said," I enjoy using Apple products because of how easy they are to love."
Seriously, don't worry, somebody in the Apple Discussions Community will help you figure out what the problem is! I promise.
You see, one of the main reasons why Apple Products are easy to love is because of all of the kindhearted, kindred folks here who enjoy helping others. I try to help too, but I never get any points. My heart is in the right place though.
I don't actually have an iPhone myself BUT I know that sometimes when I connect with iTunes online, that there is a lag while the "Genius" is "analyzing my iTunes library". Perhaps that could have something to do with it?
Good luck -
ITunes 7.0.2 crashes when I connect my iPod Nano
iTunes 7.0.2 crashes when I connect my iPod Nano. What can I do about this?
Thank you!Try here. http://www.ehow.com/how_4882455_repair-corrupted-ipods.html
http://support.apple.com/kb/TS1405?viewlocale=en_US -
HT201210 "ipad could not be restore. an unknwn error occured (11)" when restore ipad 2 FW 5.0.1
"ipad could not be restore. an unknwn error occured (11)" when restore ipad 2 FW 5.0.1
I know this is an old thread, but I'm hoping someone will see this. I'm getting a similar error (with no error number). I am not running any modified software on the device. Can anyone help?
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ITunes 10.5.3 crashes when an ePub file is loaded onto an iPad
I just updated iTunes to 10.5.3 (on two Macs). Both are running the latest Snow Leopard.
Now, on either system, when I attach an iDevice (iPad-1st Gen.) and drop an ePub file onto it, via the newly-updated iTunes, iTunes crashes.
This is happening with ePubs that I produce (this is how I test) -- yes, these are files that have passed validation. This also happens with books (ePub files) that were previously 'dropped' into the iPad just fine -- i.e., books purchased from independent book sellers. Now these ePub files are causing the same crash when I drop them onto the attached iPad. (The books already loaded onto the bookshelf do still seem to be rendering just fine.)
I have done a restart of each system -- same effect.
This has nothing to do (directly) with the new iBooks app or the new authoring tool (which I've not downloaded) - other than apparently a new iTunes (and maybe a new iOS rev.?) was issued to support the new books stuff.
This really impacts my ability to test book production so any ideas are most welcome. Thanks!I spent time today at the Apple Store - the Genius ran diagnostics on my crash report. Here's what he concluded:
1) The connected iOS device is not set up as syncing to the Mac I connect it to. (Technically, that is correct in that I "sync" nothing through iTunes Sync, meaning I have none of those checkboxes checked. I do all file syncing manually -- that's ePubs, PDFs, music, videos, etc. So far only the dragged ePub files are crashing iTunes. I sync my calendar and contacts through Mobile Me.) The crash report indicated that iTunes is expecting to be Syncing this "official" way: files into the local Library (by purchase; by dragging) and then iTunes-managed movement to/from an iOS device. That some of us have used drag-and-drop directly onto the attached iOS device before this update and that worked is coincidence -- i.e., not the supported technique; no promises.
2) Oliver's "workaround" is close to the officially supported way - i.e., get the ePub file into the iTunes Library on the computer and then onto the iOS device.
3) Other alternatives that don't go via iTunes are: sending as email attachment to the iOS device (as I described above); use a 'cloud' server such as DropBox. These approaches don't bulk up your local Library with your ePub files.
4) Watch for iTunes 10.5.4 and when you see it, update to it. (Even tho' this isn't technically an admitted 'bug' crashing is never good and it may be corrected if enough crash reports are sent to Apple.) -
Itunes crashes when syncing Ipad with mp4 movies in photo folder for keynotes
I'm trying to upload a small MP4 video onto my Ipad to use in Keynotes. I place the video in the photo folder and select sync, then tunes crashes.
I had created the video in Corel Video Studio pro 3 and created MP4 file. Copied to the IPAD and had it all working. I then made changes to the video and reconverted and now Itunes crashes when syncing.
Itunes 10.4.1.10 Ipad 4.3.5
Please help urgentI had the same problem, and it turns out that the problem is having the same file into different folders. For example I had an MP4 in iTunes, and the same file in the photos folder that was being updated to the iPad. So I just removed one file and it syncs perfectly.
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ITunes crashes when connecting iPad or iPhone
iTunes crashes when i connect iPad or iPhone. Running OSX 10.9.3 and the most up to date iTunes version?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
☞ If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
☞ Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
Itunes 11.1 crashes when restoring idevice...:-/
i am on a windows 7 laptop running on itunes 11.1.5 when i am trying to restore my iphone 4 as its stuck in a boot loop itunes do not let me do this.it crashes with the message itunes has stopped working......:-( :-/
Some additional diagnostic information (still no solution )
Can connect to the iTunes store successfully when starting Windows in Safe Mode with networking. It seems that there is something running even when all of the startup items and non-Microsoft services listed in msconfig are disabled and whatever that is does not run in Safe Mode. Any thoughts?
It is not eset NOD32. I completely uninstalled this and still had the problem.
I noticed that when starting iTunes, there is a message that it is connecting to the Apple store and then attempts to send Genius information. This phase does not end unless I manually stop it, and in fact there is no network activity (no packets being sent or received). Thinking that this might suggest an issue with Windows Firewall (even though WF isn't supposed to block outgoing traffic) I disabled the firewall ... but iTunes still crashes when accessing the Store. -
ITune 10.6.1 CRASHED when I syn my iPad 2
I think iTune crashing when the apple brought out 10.6 and many discussion was revolving around having iPhoto issues. Since I couldn't find something similar to the problem I've got, maybe I'm the only one with this issue. I was using iTune 10.5.3 and everything was working fine until 10.6 came out. Everything seem to be fine, i.e. no crashing or whatsoever, even syned both my iphone and ipad. Only problem was, I'm unable to syn new stuffs onto the devices. I've tried syning an ebook and iTune crashed immediately. Thinking that it was a problem with 10.6, I waited for 10.6.1 and guess what. I've just updated it to 10.6.1 and it is still crashing when I tried to syn a ebook. Is this again one of those bug that no one noticed when the lastest release came out. I've tried downgrading my iTune back to what it was before but apparently, the certificate has expired so there was an installation failure. Now I'm stuck with not being able to put stuffs into my devices... Is there anyone out that having the same problem??? Thanks
Presumably it's the Apple adapter? If not, there could be compatibility problems
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ITunes 10.2.1 Crashes When Trying to Update iPhone 4 to iOS 4.3.2
When I plugged in my iPhone 4, iTunes told me that iOS 4.3.2 was available. I clicked on the "Download and Update" button and then from the iPhone Software Update dialog box clicked on the "Next" button and then the "Agree" button. At this point, iTunes crashes.
Has anyone seen this?I have not tried re-installing iTunes, however interestingly enough I plugged my iPad in and it successfully upgraded it to 4.3.2.
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Itunes 10.2.2 crash when syncing songs into Iphone 4.3.2
Just got my iPhone two days ago and as I sat in front of my computer, I was excited about syncing my playlists into my iPhone4 32GB (over 2000 songs). Unexpectedly, it crashed during the process of ''20 out of 2000''. So I thought ''oh, maybe I'm syncing too many at a time?'', I turned the iPhone to maually handle on the songs and decided to put the playlists in one by one BUT it STILL crashes. I was able to put in one whole playlist (one album) at a time but halfway the second playlist, iTunes crashes. Happens EVERYTIME, it's fine if I just plug-in for charging, crashes during sync but it also crashed when I was attempting to download and upgrade my iphone from 4.3 to 4.3.2. I suspect it may be the computer's problem because I uprgraded fine without any crashes on my Acer laptop.
I've never had this problem before with my iPod Classic 120GB and I'm syncing the same number of songs. I'm operating on Windows XP Professional.
Any help? D:And sometimes, itunes would refuse to detect my phone and give me the pop-up message ''The iPhone cannot be used because the Apple Mobile Device service is not started.''
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Itunes 9.0.2 crashes when laptop is unplugged.
Hi, I tried searching the forum but couldn't find anything directly addressing my issue. The problem is that everytime I unplug my laptop from the mains power supply, to run my laptop off its battery, itunes crashes. This happens every time I unplug my laptop and it's very frustrating. Any one having the same problem or even better know how to sort it out? Thanks.
Thanks for the reply. I checked for software and driver updates but everything was up to date. I then tried creating a new test account and this resolved the issue. ITunes no longer crashed when I unplugged it from the mains. I then went back to my default account and the problem was still there so I tried removing the data in C:\Users\username\AppData\Local\Apple Computer\iTunes as suggested in the guide you helpfully linked to. This sorted the problem out in my default account and ITunes stopped crashing when I unplug the laptop.
It seems the issue is all sorted. The advice was much appreciated as this was a particularly annoying problem. One more question though if you can help. Will I have lost any important information by deleting these appdata files? All my play counts and album artwork seem intact but have I lost anything that I haven't noticed yet that might crop up in the future?
Message was edited by: thegravyone -
HT4157 Does itunes ask for serial number when registering ipad?
Does itunes ask for serial number when setting new ipad?
Thanks and i have done all that. I know thier policy but I was just wondering if it was a matter of that CAN'T help or WON'T help...It really *** that someone can still your IPAD and click one button and reset it to make it theirs.
Thanks. I appreciate your help
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