ITunes 12.0.1 doesn't install correctly
I was running iTunes 11.4 perfectly fine and then I updated to 12, but when trying to open it, it just says "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 5). I have reinstalled plenty of times over the course of 2 weeks. I tried uninstalling every Apple program in a certain order and reinstalled, but with no prevail. I also tried deleting a certain file in the iTunes folder too. Please help.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2
Similar Messages
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This copy of iTunes is corrupted or is not installed correctly. Please reinstall iTunes. (-42037) this is the error message i get when trying to open itunes. it wont let me download another version
First uninstall your copy of Itunes--http://www.tekrevue.com/tip/uninstall-itunes/ (make sure you empty crash) Then you go to the applications website and reinstall it. Dont worry about losing any of your music because thats in a separate folder. Thats it---it works.
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When I try to open Itunes I get this error msg, 'This copy of iTunes is corrupted or is not installed correctly. Please re install iTunes (-42404), I have tried repairing, no joy, uninstalling and re installing, no joy. Any ideas?
<Subject Edited by Host>For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
My Windows XP software recently had an automatic update and now when I open iTunes, I receive the message "This copy of iTunes is corrupted or is not installed correctly. Please reinstall iTunes."
I have not used iTunes for several weeks so the issue may not be related to the last Windows XP automatic upgrade. I have never had problems with iTunes in the past. Is this a real message or perhaps a virus?
Before I reinstall iTunes, any thoughts?It's a real message.
Let's try a repair install of iTunes.
Restart the PC first.
If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair".
If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
Can you launch your iTunes now? -
I did the iTunes update yesterday and now I am getting this message when I try to open iTunes - “This copy of iTunes is corrupted or is not installed correctly. Please re-install iTunes. (-42037) Can anybody help me out resolving this?
Download iTunes using the tab at the top of this page, re-install. Back up your computer first.
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I just donloaded the newest verion of iTunes. Now when I click on my short cut I get an error message "This copy of iTunes is corrupted or is not installed correctly. Please reinstalliTunes.
How do I get back into my account and retrieve my itune library?Let's try a repair install of iTunes.
Restart the PC first.
If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair".
If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
Can you launch your iTunes now? -
I'm getting this message when I try to open iTunes: This copy of iTunes is corrupted or is not installed correctly. Please reinstall iTunes. (-42037) What do I do?
Do a back up then try reinstalling.
You should always back up before do an update, upgrade, anything with the system in case something goes wrong. That way you still have a current copy of your data.
Try starting in safe mode, then running the update. This will disable most 3rd party sofwarelike anti virus and other things prople put on their machines that can cause problems.
Safe mode:
Power off, power on holding the shift key, continue to hold until you see the progress BAR then re;ase and allow to finish booting. Note this will take longer than a regular boot. Login and try running software update or use the link here to download. Use an ethernet connection if possible as it is much less prone to corruption than wireless.
http://support.apple.com/kb/DL1614
After download and install logout and restart normally. -
I downloaded the latest iTunes version and now get the following error message: "This copy of iTunes is corrupted or is not installed correctly. Please re-install iTunes." Can anyone provide suggestions on what I should do next?
Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now? -
Hi, I am a MacBookPro user (10.6.8). When I tried to open my iTunes, it says "This copy of iTunes is corrupted or is not installed correctly. Please reinstall iTunes." I really dont know what to do, I would be glad if you could help me.
All you have to do is download iTunes again, run the installer, then trash the installer.
See this Apple doc for step-by-step instructions -> Troubleshooting iTunes installation on Mac OS X -
I own a macbook pro 17" late 2010, after updating to the latest itunes, it refuse to open and say's This copy of itunes is corrupted or is not installed correctly,please re-intall itunes. How do I do this? Do i lost all my music library etc.?
Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now? -
"This copy of iTunes is corrupted or is not installed correctly
Have just zero out adn formatted HD and installed OS from a DVD I have just purchased from the Apple store version 10.6.3.
Once DVD as installed 10.6.3.I go to software update - one of which is iTunes 10. When the update as downloaded and installed i go to open iTunes and receive the following message:
"This copy of iTunes is corrupted or is not installed correctly. Please reinstall iTunes."
Any advice or help appreicated
Leeukmonkey wrote:
Please reinstall iTunes."
try *removing iTunes completely* (click here and follow the instructions), then reinstall it using the standalone installer from here: http://www.apple.com/itunes/download/.
note this will not touch your media files, playlists, ratings, etc.
JGG -
When I attempt to open an iTunes MP3 fie, song or audio recording which had been working and playing properly for a couple of years, the popup occurred, "This copy of iTunes is corrupted or is not installed correctly.Please reinstall iTunes." How do I access and use again these sound and video files without losing them or any other files, documents? I am not a computer wizard!
It's a real message.
Let's try a repair install of iTunes.
Restart the PC first.
If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair".
If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
Can you launch your iTunes now? -
I've got myself a new iphone 5s and I tried to update itunes. Now its telling me that this copy of itunes is corrupted or is not installed correctly Please reinstall itunes.I'm not good with computers so any help would be great.I'm scared if i reinstall i will lose everythig.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
Itunes gives me an error message when I try to open. "This copy of itunes is corrupted or is not installed correctly. Please reinstall itunes (-42037) "
Howeever it says the same thing when i try to download from the app store. How do I get this reinstalled??First uninstall your copy of Itunes--http://www.tekrevue.com/tip/uninstall-itunes/ (make sure you empty crash) Then you go to the applications website and reinstall it. Dont worry about losing any of your music because thats in a separate folder. Thats it---it works.
-
I updated iTunes and when I try to open it I get the following error message:
This copy of iTunes is corrupted or is not installed correctly. Please reinstall iTunes. (-42404)
I have uninstalled iTunes and reinstalled again and get the same message.
How do I fix this and get iTunes back onto my computer?See Troubleshooting issues with iTunes for Windows updates.
tt2
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