ITunes 12.1.1.4 on Windows 8.1 OS. Player/controller does nothing. Fixes?

I installed iTunes 12.1.1.4 on Windows 8.1 OS. When trying to play any song, the player/controller does not do anything. No errors, just does nothing. Any ideas of causes or how to fix?

The fix was to completely remove all Apple Software following guides in previous posts.
Then download and re-install latest iTunes 64-bit, making sure to Run As Administrator.
This fixed it. Now the next thing seems to be that as I move from one device to another to close and restart iTunes between each one. Treat it gently. It seems to break easily and a lot.

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TS1741 I am having difficulty connecting my Remote App on iPad to iTunes. It used to work fine, but with latest iTunes and latest Remote, I can't get it to work. iTunes should open a 'pop up' window to add 4 digit code, but nothing happens. Any clues plea

Would appreciate in connecting Remote App on iPad to iTunes. It used to work find, before iTunes 11.0 - but now pop up window to input 4 digit code does not appear. Any ideas how to prompt window to open on iMac? Remote App works OK, but says that Home Sharing is not Turned On, although it is. Both devices are logged into my profile account.

You no longer need the 4 digit code in iTunes 11.
iTunes (10.0.1 or later)
Open iTunes on your Mac or PC.
iTunes 11 or newer: Turn on Home Sharing in iTunes by going to File > Home Sharing> Turn on Home Sharing.
iTunes 10.7 or older: Turn on Home Sharing in iTunes by going to Advanced > Turn on Home Sharing.
Connect iPhone, iPad or iPod touch to a Wi-Fi network that is connected to the local network that your Mac or PC is also connected to.
Open the Remote app (software version 2.0 or later) on your mobile device.
Turn on Home Sharing in the Remote Settings screen. Make sure to sign into the same Home Sharing account you used to sign in to from iTunes on your computer.
Once Home sharing is enabled for both your computer and your mobile device, Remote app will be be able to view and control audio and video playback in your iTunes library.
http://support.apple.com/kb/ht1947

I am trying to download itunes but I keep getting the message that apple application support was not found and that I need it for itunes helper. It tells me to uninstall then reinstall but that does nothing. How can I get itunes to work?

I need to downlad iTunes for my iPod Touch to work, but I can't dowload iTunes without apple application support. How can I get apple application support or is there any other way to download iTunes?

Hi marian289,
Thanks for using Apple Support Communities. This article has steps to thoroughly remove and reinstall iTunes that may help:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
- Ari

ITunes 10 won't start in Windows Vista, but QuickTime Player will.

I recently had iTunes updated to iTunes 10 using Apple Software Update.
After the update was done, iTunes 10 worked well.
Then just earlier, I tried to start iTunes, but it won't.
No system message appears meaning there is no error.
I tried rebooting my computer and running iTunes again, but still no effect.
Anybody found a solution to this?

Good gracious. Okay, I've seen reports that uninstalling the utility resolves the BonJour Service issues. But it might be possible to configure it so it doesn't interfere with BonJour. (I haven't tried that with anyone else yet, so this is going to be experimental.)
I see from IOBit's description of the utility that it has some security functions:
http://www.iobit.com/advancedwindowscarepro.html
Are you able to switch the security functions off? If so, with the security functions switched off, are you able to launch iTunes when the BonJour Service has been enabled?

ITunes v7.7.1.11 for Windows hosed my Library!!!! - FIXED

I just installed the latest version of iTunes (v7.7.1.11), and after doing the requested restart (unusual for iTunes upgrades), iTunes started and gave an error saying that my iTunes Library database was corrupted and that it had renamed it as 'iTunes Library (Damaged).itl', after that iTunes opened but all my music was missing!! Ouch!
On looking in Explorer I saw that the files were still all in their correct place on the HDD of my system, so I then immediately made a copy of those files (all 18Gb) to an external HDD. I then went and restored the 'iTunes Library.itl' & iTunes Music Library.xml' files from a 2 day old backup, overwriting the files that iTunes had automatically created when it started on the first start after the upgrade. And hay-presto, everything was back to normal All the music was in place and playable!
A second error message did start to appear during this process, saying that the Registry settings for burning music to CD's were missing, so please re-install iTunes. I did do this before restoring the above files, using the 'Repair' option that was presented to me. After that I rebooted, restored the two files mentioned above and everything is working fine again.
So my advice to anyone thinking about upgrading to version 7.7.1.11 of iTunes is to make a copy of the following two files;
1). iTunes Library.itl
2). iTunes Music Library.xml
These files reside in the 'iTunes' Folder in your 'My Music' folder.
I hope this helps!
Jonathan.

I would strongly recommend that anyone makes a back up of the two files mentioned above before every upgrade of iTunes. Doing so will I'm sure save a lot of heartache!
JRP

TS1717 Gentlemen, Your upgrade for ITunes version ll.1.4 has failed to load. And reloading does nothing but raise my blood pressure. I am not alone with this experience as I go on line I see the ITune world getting the MSVCR80.dll missing message . Wa

Gentlemen, I have wasted a day and probably lost my entire Itunes music collection by allowing an upgrade of Itunes version 11.1.4 Interesting because the other upgrades were routine. This failed to load and the message of missing MSVCR80.dll file and verify that you have sufficient privilege to start system service are of little comfort. Have re-installed numerous times to no avail. Wassup? I need help.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (If this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2

Installing DSEE 7 on Windows 2008 R2 SP1 64-bit does nothing

Hi All,
Has anyone been able to install DSEE 7 on Windows 2008 R2 SP1 64-bit? Is it supported?
I followed the instructions and when run the command (as the Administrator) below nothing happen, it simply return an empty command prompt. Ms VC 2008 Redistributables (the one that come with the archive) is installed.
dsccsetup.exe war-file-create
dsccsetp.exe ads-create
When run the same command using the same archive on Windows 7 64-bit it does prompt for further input or report error.
Any suggestions or help would be much appreciated.
Shane L

Windows 2008 R2 is not listed as a supported OS in the release notes.
http://docs.oracle.com/cd/E19424-01/820-4805/820-4805.pdf
It lists:
Microsoft Windows Server 2008 Standard Edition for x86 and x64 Service Pack 1
Microsoft Windows Server 2008 Enterprise Edition for x86 and x64 Service Pack 1
If you are able to go to the next version, it is listed as supported in the release notes for ODSEE 11g:
http://www.oracle.com/technetwork/middleware/downloads/odsee-11gr1certmatrix-161592.xls
I have not tried 11g on 2008 R2 myself, but if it is in the certification matrix, it should work.
Hope that helps,
Eric

Windows Gallery error 0x8007000b - restoring libraries does not fix

I suddenly started receiving this error and photo gallery won't open. Deleting the folder and restoring to default worked the first few times, but now that doesn't work. Oddly if I sign in under the other account on the computer photo gallery
will work, but I do not have access to my pictures. I've deleted the other account and made mine administrator and ran the online microsoft fix yet nothing is working. How can I fix this? I'm incredibly frustrated by windows 8 so far...

Hi lynnz09,
Did we update to Windows 8.1 ?
Please take a check with the below thread and see if the steps worked in your scenario:
Error 0x8007000b in Windows
If we updated to Windows 8.1 we need t oright click the navigation pane, select show libaries in Windows explorer.
Further, if the above won't work, please consider to do a system restore.
http://windows.microsoft.com/en-HK/windows-8/restore-refresh-reset-pc
Best regards
Michael Shao
TechNet Community Support

If I got one of the free books off of Itunes, how do I read it? I double click and it does nothing. Is it only to hook up to Iphones or Ipads?

I got one of the free books of Itunes and I'm wondering how I read it. I double click and nothing happens. Is it only for Ipads and Iphones??

If you have one of the public-domain books provided by Project Gutenberg (these are books published many years ago and which have therefore fallen out of copyright, such as the Dickens and Jane Austin books), you should be able to open it using Calibre:
http://calibre-ebook.com/
or one of the other applications that can open ePub format. Launch the app and point it to the book file, which will be in your iTunes folder, in iTunes Music (Media) -> Books.
Regards.

When trying to access my Itunes account I am getting an windows error message 3212

When accessng I tunes from my Icon I can view my library, but when I try to access the itunes store I am getting a windows error message marked "3212" What does this mean?

I've just (finally) managed to fix this problem today. I checked the Apple Support forums, and it seems a lot of people are having the same problem.
I rang the Apple Support line, and the very helpful man (thanks Alan!) talked me through it stage by stage. If you go to the following page on the internet: http://support.apple.com/kb/TS5376 it takes you through the process. WARNING - it takes a little time!
Basically, the first thing you have to do is go to your Program Files and double click on your iTunes folder. There'll be a number of files with the suffix .dll - you need to move all the .dll files from that folder to your desktop - you can simply click and drag them on the desktop..
Next, uninstall iTunes - go to Control Panel / Add/Rempve Programs and when the list comes up remove iTunes. This will take a few minutes... Then reboot your computer.
Next, go back to Control Panel / Add Remove and Remove - IN THIS ORDER -
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot again!
Next, check in your Program Files that the iTunes folder is completely gone - if it has, great: if it hasn't, right-click on the folder and press Shift and Delete - it will say "Are you sure you want to completely remove the folder "iTunes"? Click on "Yes".
Reboot!
Then go to the iTunes download page and voila! It should download iTunes without any problems... well it did for me.... Good luck!

HT203164 help! i am using itunes 10.6.1.7 and windows vista 64. itunes will no longer burn cds. i have searched online and tried all i saw that could possibly fix it and it is still not working.

i have tried:
reloading itunes
unchecking 'write'
removing lower filters in regedit
ensuring i had the correct 'gear' info in the upper filters in regedit
removing 'gear' from regedit, system32
reloading updated version of 'gear'
cleaning my registery
deleting itunes
cleaning registry again
reloading itunes
cleaning registry again
i still cannot burn cd. t i can import and play cds in itunes and i can watch dvds. itunes will just not burn to blank cds, and i have tried sever new blank cds, each is not recognized.
i do not know what else to do, i have searched the internet and whatever i saw doable i tried.
when i check the cd drive in itunes i had gotten a 4220 error, cnet advised to download a free error fixer, however, this error fixer gave me and enduser message, so that didn't work.
the diagnostic for the cd burner read that i had to put in a formatted disc with content so i did and there are the results of that were that it read the cd and that the 4220 errir code was encountered last time there was an attempt to burn.
and 'could not open cd handler 32. there is a problem with the installation of the drive in windows or the drive contains a copyprotected cd.
the above is not the case as it also popped up for me to import cd to itunes.
i tried to copy and past the entire contents here but it would not allow me to paste.
please help!

I too have only recently encountered this problem. I have been able to burn disks before but it keeps making all these weird sounds. It might be a hardware problem but the fact that everything else that uses a disk works I doubt it.

I cannot install iTunes 10.2 64 bit on Windows 7 Home Premium

I'm able to download the iTunes 10.2 64 bit program without any issue. However, when I try to intall the program Windows installer issues error message: "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package”.
I have tried to open 'itunes64bit.exe' as the Administrator but this still doesn't work!
I’ve scanned a Microsoft forum for iTunes download/installation problems. Most answers on the forum refer to a system32 error appearing when they attempt to install itunes64bit.exe on Vista or Windows 7.
One member had a solution whereby they downloaded a program from Orca to increase Windows Installer’s capability and another to help install iTunes.
The problem is that Windows Installer will not install these downloaded programs either!
I’ve followed tech advice to change the Windows Installer setting from ‘Service Status’ stopped to ‘Service Status’ started and applied/ok’d changes. However, as soon as I try to install a non-windows program it automatically defaults to the ‘stopped’ setting and issues the error message about not being able to verify the package being installed.
I followed the steps to unregister and reregister Windows Installer too, also to no avail.
You’re probably thinking this sounds like an administrator issue. However, I’m the only user and Windows 7 is registered to me – which should make me the only administrator.

Hi Lee,
"You’re probably thinking this sounds like an administrator issue. However, I’m the only user and Windows 7 is registered to me – which should make me the only administrator."
You are correct but to a point. I thought so too, however, like you, I am "second in command"...under myself.
I was in the same situation and tried others' successful workarounds. Nope. Actually, an ongoing frustration for a few months to no avail...until I came across this link, http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/ this-installation-package-could-not-be-opened/40c3cf33-b155-4dc7-b21e-ca5acce105 f3. It shows you how to access the Administrator login, literally. It worked for me.
This is from a Microsoft support page (SJ has probably been alerted, so I don't have much time, LOL). I did not want to hit that "final" option and reinstall Win 7. The first time was trying enough and I was about to give in.
" I’ve scanned a Microsoft forum for iTunes download/installation problems. Most answers on the forum refer to a system32 error appearing when they attempt to install itunes64bit.exe on Vista or Windows 7."
I was opposite on this one. What led me to think it wasn't the above was seeing this user " ` " , also known as Accent grave. The Users first file is labeled " ` " and has a little gold lock on it. When I scanned Task Manager, under Processes Tab, the User Name column showed " ` " attached to certain processes. I knew it was me, but did not realize it was the Alpha me
I cannot say if the system automatically did this or I or Alpha (I'm blaming Alpha). If there is a way to change this I do not know, and if I should. Either way, I will do some more research and pray another personality isn't isn't lurking about
Hope this helps you.
Ss

ITunes no longer works on my Windows VISTA system. Get error msg saying C runtime library incorrectly... Error 7, Windows error 1114..

iTunes no longer works on my Windows VISTA system. Get error msg saying an application is attempting to access C runtime library incorrectly... Error 7, Windows error 1114. Same msg, or one that says unable to install, when trying to update or reinstall iTunes. iTunes worked well up until about a month ago when this error msg starting appearing.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I am trying to download iTunes on my new desktop computer (Windows 7, 64 bit). It starts installing, and then stops with the message- "The System Administrator has set policies to prevent this installation." I am the sole user- please help.

I am trying to download iTunes on my new desktop computer (Windows 7, 64 bit). It starts installing, and then stops with the message- "The System Administrator has set policies to prevent this installation." This is a stand alone computer and I am the sole user.   Please help.

This is a Microsoft Windows Issue.
From a MS Support Engineer:
"Hi,
·        Is the computer on a domain?
·        Is the issue isolated to only this software or you get the same error message with other software’s as well?
Try the steps below and check if it helps.
Step 1:
Run the software setup file as an administrator and check if it helps.
a. Right click on the setup file of the software that you are trying to install.
b. Select “Run as administrator”.
Step 2:
Temporarily disable the antivirus software running on the computer and check if you are able to install the software.
Disable antivirus software
Warning:
Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.
Step 3:
a. Click Start, type "Local Security Policy" (without quotes) and press enter.
b. Click on Software Restriction Policies.
c. In the right pane, double click on the "enforcement".
d. Select “All users except local administrators”.
e. Click Ok and restart the computer and check if the issue is fixed."

Issues with setting "Album Artist" in iTunes 9.2.5.1 on Windows 7

I googled this for a while but haven't been able to find this issues mentioned anywhere else yet. Here's what's happening: I am importing CDs to iTunes 9.2.1.5 on Windows 7 Pro (64 Bit) using MP3 Encoder > Higher Quality. All is well except for a few CDs where I'd like to set an overall Album Artist. Example: Tony Bennett's Duets: An American Classic. When importing the CD it shows up under "Various Artists" since "Artist" is always Tony Bennett plus whoever he sings with. To make sure the album shows up under Tony Bennett in the library I click on the album and set "Album Artist" to Tony Bennett. That, however results in changing the "Artist" field as well now so all fields say Tony Bennett, which shouldn't happen, "artists" should stay unchanged. I tried this with several albums and the behavior is always the same.
I also tried the back door by going into the actual folder of the album in Windows then change the MP3 details and populate "Album Artist" there for all tracks within the album. Once I re=open iTunes it registers the change only for the first track but not the rest. So I re-import the folder into iTunes and then it does take "Album Artist" and also leaves "Artist" unchanged but for some reason has now lots of numbers under "Comments". There seems to be a mismatch of the field attributes between iTunes and Windows for MP3 files (possibly other formats as well). Wondering if anyone else has observed this or if I am just missing some setting.

FYI iTunes handling of ID3v2.4 tags seems to have some issues as well... Translating genres into their numeric codes for one thing. I'd recommend sticking with v2.3.
I'm not exactly sure from your posts what you were seeing. Was the artist being changed in Get Info. after you'd set Album Artist, or was it changing elsewhere on screeen? iTunes 9(.1 I think) added an option *View > Column Browser > Use Album Artists*. Unfortunately this doesn't change the heading of the column so that you "see" it is now only listing album artists but that's what it does.
There is also an occasional issue with the current build in that sometimes changes to Album Artist or Sort Album Artist fail to be reflected properly in the column browser until iTunes is closed and reopened.
tt2

ITunes 12.1.1.4 on Windows 8.1 OS. Player/controller does nothing. Fixes?

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