ITunes 12.1.1 for Windows (64-bit) Keeps crashing when i plug my iphone into the computer.
It also crashes when i try to click on edit>preference to try to fix it using a similar problem.
By crashing I mean iTunes wont respond and i have to go into my task manager to close it. I can browse iTunes fine but as soon as I touch the 2 previous issues it wont respond.
I've tried running it as administer
Tried running iTunes in safe mode
tried uninstalling it completely and re downloading it (as well as restarting my computer before re downloading iTunes)
I am just trying to get my info off of my Iphone 5 to put on my 6+
Same crashing results when plugging both iphone 5 and 6+
Is your computer (or its operating system) too old to support the current iTunes?
Try downloading iTunes from here. But as you visit this site, note the version of iTunes it is offering to download for you:
http://www.apple.com/itunes/download
Similar Messages
-
How do I get my iphones playlist to reappear on the sidebar of itunes? When I plug my iphone into the computer my iphoto pops up but not my itunes???
As you didn't say what kind of computer, what operating system, or what version of iTunes it is very hard to give any meaningful advice. You might start with these:
iOS: Device not recognized in iTunes for Windows
iOS: Device not recognized in iTunes for Mac OS X -
I have the latest version of iTunes. When I plug my iPhone into the computer, it never comes up under the "Devices" tab in iTunes. How can I perform a restore/backup if it won't come up under "Devices" ?
See:
iPhone not recognized in iTunes for Mac
iPhone not recognized in iTunes for Windows -
When I plugged my iphone into the computer for the first time i lost all my music and ringtones. Is there a way to get them back without buying them again, or will I have to buy them again.
Download the free app My Contacts Backup and use it to back up the contacts on your device now (it will back them up as an attachment to an email that you send to yourself). Then restore your device to your most recent backup to see if it will recover your contacts. If not, if necessary you can open the email and tap the attachment to re-import the contacts you have now back to your device.
If you need to restore to an iCloud backup this has to be done in the initial setup process, which requires you to first erase your device. If you have any more recent data on your device now that is not in the backup that you want to save you'll need to do that first. Then go to Settings>General>Reset and tap Erase All Content and Settings. You will then go through the setup screens on your device, and when given the option, choose Restore from iCloud Backup (see image below). Be sure you are connected to wifi and your charger as this will take some time to finish. -
Recently, U2 music appeared on my ipod without my requesting it or wanting it. I was able to delete all of the songs except for one. How do I delete the last one from my ipod? The song does not show up in iTunes when I plug my ipod into the computer. The version installed on my ipod is 7.1.2(11D257).
Hi donfrommars,
Welcome to the Apple Support Communities!
Please use the following article for information and instruction on deleting the U2 album from your devices and account.
Remove iTunes gift album "Songs of Innocence" from your iTunes music library and purchases
Have a great day,
Joe -
hey guyz.. i wanna ask if i get an updated version from itunes when i plug my iPhone into the Pc, i get a letter tells me that there is an update for your iPhone ... i wanna ask is it safe to download ?? and does it make any side effects on longTerm using ??
It is safe to download if your phone is not jailbroken. Before you download it, however, take some precautions:
Reboot your computer
Disable your antivirus and firewall
Connect the phone cable to a USB port directly on the computer, not a hub
Before updating right click on the name of the phone in iTunes and choose "Backup"
When you are given the choice choose "Download only", not "Download and Update"
After the download completes successfully click the Update button to install it.
Most of these steps are just being overly cautious, as most people ignore them and have no problems. But occasionally the extra steps save grief. -
My itunes doesn't want to open neither when i plug my iphone to the computer
my itunes dosen't want to open neither when i plug my iphone to the computer !!!
what should i doHi bae go,
Thanks for visiting Apple Support Communities.
If your iPhone is not recognized by iTunes, start with the troubleshooting steps in this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If your iPhone appears in iTunes but is not responding, try these steps first:
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Best,
Jeremy -
When I plug my iPod into the computer, itunes won't come up on the screen and my iPod is not recognized anymore and it use to be. Please help because I can't sync it at all because it won't show up as a device on the right hand side of itunes.
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
I used to be able to sync my iphone with itunes, but now when I plug my iphone into my computer it no longer syncs or even shows the device icon. Could this be because I have an old iphone and it's not compatible with the latest version of itunes?
Refer to this article under section 4: Verify that the Apple Mobile Device USB Driver is installed
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538 -
Hello! I was on my Mac and then I clicked on iTunes. Then I clicked on Account, and accidentally removed my device from my Mac, how can I get it back? Also when I plug my iPod into the computer, it downloads everything that is on my computer, how can I stop this. please help! please help!!!!!!thank you
Is the iPod still singed into the account isn Settings>iTunes and App Stores and SettingsZ>iCloudl? If it is then I would not be concerned.
Also see:
iTunes Store: Associating a device or computer to your Apple ID
since you may have started the 90 day window.
For the other "problem", go to iTunes>Preferences>Devices and check the box that says Prevent iPod....automatically syncing. -
When I plug my ipad into the computer to sync a message pops up saying that the ipad can not sync because there is not enough memory on the itunes library. Do I need to increase the itunes library memory and how do I do this, or do I just need to trasnfer things out of itunes? Thanks.
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
When I plug my iphone into my computer to connect to itunes so i can sync my music to it, it doesnt show up. Or at least I cant find it. Why?
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
try this -
When I plug my phone into the computer nothing happens. The phone doesn't respond the computer doesn't show anything and ITunes doesn't show anything!
I would not worry too much about the charging aspect of the computer connection for now. I did notice that the last time I connected my iPhone to my computer the iTunes had changed and the only way I could determine that my iPhone was connected was by noticing a box at the upper right on the computer screen vs. the older graphical interface which showed the connected iPhone in a column on the left of screen. My iPhone did not turn on and did not charge. However the iPhone was connected and I could in-fact select Sync from one of the iTunes pull-down menus. Again, for quite some time I though my iPhone was not triggering the computer at all when I connected it. I use an iMac.
-
why metadata index shows up when i plug my ipod into the computer in itunes and it will not allow me to eject my ipod from itunes
Hi donfrommars,
Welcome to the Apple Support Communities!
Please use the following article for information and instruction on deleting the U2 album from your devices and account.
Remove iTunes gift album "Songs of Innocence" from your iTunes music library and purchases
Have a great day,
Joe -
I plugged my Iphone into the computer to put my pics on the computer. It went strait to itunes an erased all my contacts and pictures and replaced them with my husbands contacts and photos. Can i get the contacts and photos back?
Have you synced your iPhone with iTunes on this computer before? If not, nothing is selected automatically under the various tabs for your iPhone sync preferences with iTunes.
Was this the first time your iPhone was connected to iTunes on any computer? If so, the first time an iPhone is connected to iTunes for the first time that is used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or eyeless device to the iPhone or set up the iPhone as a new iPhone. This is not automatic, it must be manually selected.
Maybe you are looking for
-
I'm trying to write an Applescript. I have never used Applescript but my boss has just asked me to write a script so I dutifully nodded and said "Yes Boss"... The funtionality I need is that I want finder to rename the files in folder when I drop a n
-
Workflow Portlet in other languages
Has anyone managed to get the default Workflow Portlet working for languages such as Chinese. The current symptoms are: (1) When using default portlet and the Chinese character in the subject is unrecognizable. (2) When clicking the subject to show t
-
Problem when running session bean
Hi all, I am a new comer to jdeveloper11g and weblogic10.In these days i am trying to create session bean in jdeveloper. but i got this error when i am try to run the program using new sample client. mapped name=New-SessionEJB package=project1 Remote
-
Safari 4.0 update would not load. Safari/iTunes will no longer launch.
Used software updater - Download quits half-way through and fails to load. Safari and iTunes will no longer launch. Grrrrr. . . . Any one?
-
JFrame close all windows and send to front
2 JFrame questions: 1. Is there a way to keep JFrames above all other windows? For example, if a frame was on the screen and Internet Explorer opened, the frame would stay on top of the Internet Explorer window and would still be on the screen. 2. is