Itunes 12.1 not automatically downloading new shows

I have been having an issue that itunes is not downloading new tv shows when they become available. I have "always check for downloads" and "TV shows" checked in my setting, and my computer is authorized.  When I click on check for available downloads I get all purchases have been downloaded but I have to manually go to each show and download it when it becomes available.  I am using iTunes 12.1 and Windows 8.1.

ACTUALLY CONTACT ARE NOT FINE!
Replacing information on this iPhone with Outlook is OK.  New contacts is loaded.
Here's the issues:
1. Any new contact from IPhone is hit and miss into Outlook.
2. Any changes to existing contacts from iPhone is never changed.
3. Any new contact in Outlook to IPhone is synced.
4. Sometimes it'll say "iTunes could not sync contacts to the iPhone ..... because the iPhone disconnected" when it is not disconnected.
5. Sync can take more than 5 minutes to complete even if there was only 1 change.
All these issues I've tried closing and restarting Outlook, iTunes, and even my computer!
Also, I forgot to mention in my first post, I also did a factory reset on my iPhone and well and uninstalling and reinstalling iTunes.
In the meantime, I'm using a new app called DejaOffice or CompanionLink and taking their trial period.  However, careful for the duplicates!
Apple, please fix this ASAP!

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