ITunes 12.1 still frequently crashes when accessing store
When I updated to iTunes 12.0.1 from iTunes 11.4, iTunes started frequently crashing on launch or if it would launch, when accessing the store. This continues with iTunes 12.1.0.71. It's crashing less often, but still does. When it doesn't crash, I frequently get messages about network connections being reset. I can sometimes get to the store, sometimes not. Trying to update Genius or iTunes Match always fails though. If I try to run the network diagnostics, it also crashes.
The above problems only happen when I'm in my office. If I'm at home or if I VPN to my home, iTunes works fine. 11.4 works fine at my office so iTunes isn't blocked by my corporate firewall, but for whatever reason 12 and up has problems.
Crash that occurs on startup, trying access iTunes account or iTunes store:
Faulting application name: iTunes.exe, version: 12.1.0.71, time stamp: 0x54c76235
Faulting module name: JavaScriptCore.dll, version: 7600.1017.6000.1, time stamp: 0x54b5da5f
Exception code: 0xc0000005
Fault offset: 0x00000000001d2121
Faulting process id: 0x24f0
Faulting application start time: 0x01d03f02b94631f8
Faulting application path: C:\Program Files\iTunes\iTunes.exe
Faulting module path: C:\Program Files\Common Files\Apple\Apple Application Support\JavaScriptCore.dll
Report Id: 0a51eba0-aaf6-11e4-8be2-f01faf3e6c79
Crash that occurs when running network diagnostics:
Faulting application name: iTunes.exe, version: 12.1.0.71, time stamp: 0x54c76235
Faulting module name: objc.dll, version: 1.528.0.126, time stamp: 0x54940801
Exception code: 0xc0000005
Fault offset: 0x0000000000020d92
Faulting process id: 0x1e2c
Faulting application start time: 0x01d03efc48783f70
Faulting application path: C:\Program Files\iTunes\iTunes.exe
Faulting module path: C:\Program Files\Common Files\Apple\Apple Application Support\objc.dll
Report Id: 9025c036-aaef-11e4-8be2-f01faf3e6c79
Hello Morac,
Thanks for using the Apple Support Communities. I understand that you are experiencing issues with iTunes for Windows unexpectedly quitting. Most of these issues can be resolve by using the following article - I’d give the steps a go even though you have isolated the issue pretty well:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
http://support.apple.com/en-us/HT203206
Thanks,
Matt M.
Similar Messages
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anyone having itues crash when they try to access the store or sign in or sign out?
It seems that no one at Apple is willing to start working on this as I haven't had any feedback from them...
This is disappointing. -
Itunes crashes when accessing Store, also Iphoto won't open
This problem occurred after I had a Genius bar repair on the screen and bezel. Iphoto will not open despite rebuilding the library or trying to open from an entirely new library, or from a new user (error says kern protection failure). Itunes crashes whenever I try to access the Itunes Store with the following report, although it seems to update Genius with no problem. Please help; I've done numerous permissions repairs with and without the install disk, tried replacing both programs with previous versions from Time Machine, and don't know what to do now (I'm running Snow Leopard).
Process:
iTunes [4677]
Path:
/Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:
com.apple.iTunes
Version:
10.5.1 (10.5.1)
Build Info:
iTunes-10514201~1
Code Type:
X86 (Native)
Parent Process: launchd [497]
Date/Time:
2012-05-09 14:11:54.935 +0200
OS Version:
Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:
115237 sec
Crashes Since Last Report:
5
Per-App Interval Since Last Report: 512 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID:
79960AFD-9584-4C5E-9A3D-E7236FA985D0
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000096
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.QuickTime
0x96b5c91e SetTimeBaseRate_priv + 12
1 com.apple.QuickTime
0x96b4edcd QTGetWallClockTimeBase_priv + 109
2 com.apple.QuickTime
0x96b4ecf9 AssureThreadTopLevelIdleManagerExists + 45
3 com.apple.QuickTime
0x96b4ec21 QTGetTimeUntilNextTask_priv + 60
4 com.apple.QuickTime
0x96b4ebd9 QTGetTimeUntilNextTask + 29
5 com.apple.QTKit
0x99314681 +[QTMovie_QuickTime idleAllMovies:] + 457
6 com.apple.Foundation
0x97968484 __NSFireTimer + 141
7 com.apple.CoreFoundation
0x981eda3b __CFRunLoopRun + 8059
8 com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
9 com.apple.CoreFoundation
0x981eb1f1 CFRunLoopRunInMode + 97
10 com.apple.HIToolbox
0x97633e04 RunCurrentEventLoopInMode + 392
11 com.apple.HIToolbox
0x97633bb9 ReceiveNextEventCommon + 354
12 com.apple.HIToolbox
0x97633a3e BlockUntilNextEventMatchingListInMode + 81
13 com.apple.AppKit
0x94c51595 _DPSNextEvent + 847
14 com.apple.AppKit
0x94c50dd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
15 com.apple.AppKit
0x94c131f3 -[NSApplication run] + 821
16 com.apple.iTunes
0x00004a1e 0x1000 + 14878
17 com.apple.iTunes
0x00004889 0x1000 + 14473
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib
0x9a429382 kevent + 10
1 libSystem.B.dylib
0x9a429a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib
0x9a428f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib
0x9a428cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib
0x9a428781 _pthread_wqthread + 390
5 libSystem.B.dylib
0x9a4285c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib
0x9a402afa mach_msg_trap + 10
1 libSystem.B.dylib
0x9a403267 mach_msg + 68
2 com.apple.CoreFoundation
0x981ec2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation
0x981f1304 CFRunLoopRun + 84
5 com.apple.iTunes
0x0000b1be 0x1000 + 41406
6 com.apple.iTunes
0x008452f9 0x1000 + 8667897
7 libSystem.B.dylib
0x9a430259 _pthread_start + 345
8 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 3:
0 libSystem.B.dylib
0x9a430aa2 __semwait_signal + 10
1 libSystem.B.dylib
0x9a43075e _pthread_cond_wait + 1191
2 libSystem.B.dylib
0x9a4323f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes
0x0000b399 0x1000 + 41881
4 com.apple.iTunes
0x00021909 0x1000 + 133385
5 com.apple.iTunes
0x008452f9 0x1000 + 8667897
6 libSystem.B.dylib
0x9a430259 _pthread_start + 345
7 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 4:
0 libSystem.B.dylib
0x9a402afa mach_msg_trap + 10
1 libSystem.B.dylib
0x9a403267 mach_msg + 68
2 com.apple.CoreFoundation
0x981ec2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation
0x981f1304 CFRunLoopRun + 84
5 com.apple.iTunes
0x0003fa0c 0x1000 + 256524
6 com.apple.iTunes
0x008452f9 0x1000 + 8667897
7 libSystem.B.dylib
0x9a430259 _pthread_start + 345
8 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 5:
0 libSystem.B.dylib
0x9a430aa2 __semwait_signal + 10
1 libSystem.B.dylib
0x9a43075e _pthread_cond_wait + 1191
2 libSystem.B.dylib
0x9a4323f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes
0x0000b399 0x1000 + 41881
4 com.apple.iTunes
0x0000b2b0 0x1000 + 41648
5 com.apple.iTunes
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6 com.apple.iTunes
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7 com.apple.iTunes
0x009300bd 0x1000 + 9629885
8 com.apple.iTunes
0x008452f9 0x1000 + 8667897
9 libSystem.B.dylib
0x9a430259 _pthread_start + 345
10 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 6:
0 libSystem.B.dylib
0x9a402afa mach_msg_trap + 10
1 libSystem.B.dylib
0x9a403267 mach_msg + 68
2 com.apple.iTunes
0x0014b989 0x1000 + 1354121
3 com.apple.iTunes
0x00054bc3 0x1000 + 342979
4 com.apple.iTunes
0x0014c4f6 0x1000 + 1357046
5 com.apple.iTunes
0x0092eb9a 0x1000 + 9624474
6 com.apple.iTunes
0x00931a50 0x1000 + 9636432
7 com.apple.iTunes
0x0013e334 0x1000 + 1299252
8 libSystem.B.dylib
0x9a430259 _pthread_start + 345
9 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 7: com.apple.CFSocket.private
0 libSystem.B.dylib
0x9a421ac6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation
0x9822bc53 __CFSocketManager + 1091
2 libSystem.B.dylib
0x9a430259 _pthread_start + 345
3 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 8:
0 libSystem.B.dylib
0x9a402afa mach_msg_trap + 10
1 libSystem.B.dylib
0x9a403267 mach_msg + 68
2 com.apple.CoreFoundation
0x981ec2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation
0x981f1304 CFRunLoopRun + 84
5 com.apple.iTunes
0x0000b1be 0x1000 + 41406
6 com.apple.iTunes
0x008452f9 0x1000 + 8667897
7 libSystem.B.dylib
0x9a430259 _pthread_start + 345
8 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 9:
0 libSystem.B.dylib
0x9a402afa mach_msg_trap + 10
1 libSystem.B.dylib
0x9a403267 mach_msg + 68
2 com.apple.CoreFoundation
0x981ec2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation
0x981f1304 CFRunLoopRun + 84
5 com.apple.iTunes
0x0000b1be 0x1000 + 41406
6 com.apple.iTunes
0x008452f9 0x1000 + 8667897
7 libSystem.B.dylib
0x9a430259 _pthread_start + 345
8 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 10:
0 libSystem.B.dylib
0x9a402afa mach_msg_trap + 10
1 libSystem.B.dylib
0x9a403267 mach_msg + 68
2 com.apple.CoreFoundation
0x981ec2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation
0x981f1304 CFRunLoopRun + 84
5 com.apple.iTunes
0x0000b1be 0x1000 + 41406
6 com.apple.iTunes
0x008452f9 0x1000 + 8667897
7 libSystem.B.dylib
0x9a430259 _pthread_start + 345
8 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 11:
0 libSystem.B.dylib
0x9a402afa mach_msg_trap + 10
1 libSystem.B.dylib
0x9a403267 mach_msg + 68
2 com.apple.CoreFoundation
0x981ec2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation
0x981f1304 CFRunLoopRun + 84
5 com.apple.iTunes
0x0000b1be 0x1000 + 41406
6 com.apple.iTunes
0x008452f9 0x1000 + 8667897
7 libSystem.B.dylib
0x9a430259 _pthread_start + 345
8 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 12:
0 libSystem.B.dylib
0x9a430aa2 __semwait_signal + 10
1 libSystem.B.dylib
0x9a43075e _pthread_cond_wait + 1191
2 libSystem.B.dylib
0x9a4323f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes
0x000525dd 0x1000 + 333277
4 com.apple.iTunes
0x00052499 0x1000 + 332953
5 com.apple.iTunes
0x00052435 0x1000 + 332853
6 com.apple.iTunes
0x00052288 0x1000 + 332424
7 com.apple.iTunes
0x008452f9 0x1000 + 8667897
8 libSystem.B.dylib
0x9a430259 _pthread_start + 345
9 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 13:
0 libSystem.B.dylib
0x9a402afa mach_msg_trap + 10
1 libSystem.B.dylib
0x9a403267 mach_msg + 68
2 com.apple.CoreFoundation
0x981ec2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation
0x981f1304 CFRunLoopRun + 84
5 com.apple.iTunes
0x0000b1be 0x1000 + 41406
6 com.apple.iTunes
0x008452f9 0x1000 + 8667897
7 libSystem.B.dylib
0x9a430259 _pthread_start + 345
8 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 14:
0 libSystem.B.dylib
0x9a402afa mach_msg_trap + 10
1 libSystem.B.dylib
0x9a403267 mach_msg + 68
2 com.apple.CoreFoundation
0x981ec2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation
0x981f1304 CFRunLoopRun + 84
5 com.apple.iTunes
0x0000b1be 0x1000 + 41406
6 com.apple.iTunes
0x008452f9 0x1000 + 8667897
7 libSystem.B.dylib
0x9a430259 _pthread_start + 345
8 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 15:
0 libSystem.B.dylib
0x9a428412 __workq_kernreturn + 10
1 libSystem.B.dylib
0x9a4289a8 _pthread_wqthread + 941
2 libSystem.B.dylib
0x9a4285c6 start_wqthread + 30
Thread 16:
0 libSystem.B.dylib
0x9a428412 __workq_kernreturn + 10
1 libSystem.B.dylib
0x9a4289a8 _pthread_wqthread + 941
2 libSystem.B.dylib
0x9a4285c6 start_wqthread + 30
Thread 17:
0 libSystem.B.dylib
0x9a428412 __workq_kernreturn + 10
1 libSystem.B.dylib
0x9a4289a8 _pthread_wqthread + 941
2 libSystem.B.dylib
0x9a4285c6 start_wqthread + 30
Thread 18: WebCore: LocalStorage
0 libSystem.B.dylib
0x9a430aa2 __semwait_signal + 10
1 libSystem.B.dylib
0x9a43075e _pthread_cond_wait + 1191
2 libSystem.B.dylib
0x9a4323f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.JavaScriptCore
0x902122d1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
4 libSystem.B.dylib
0x9a430259 _pthread_start + 345
5 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 19:
0 com.apple.CFNetwork
0x95b26fb3 cfNetworkConstantMap() + 2454
1 com.apple.CFNetwork
0x95b29fac HTTPReadFilter::streamSetProperty(__CFReadStream*, __CFString const*, void const*) + 46
2 com.apple.CFNetwork
0x95b26316 CFNetworkReadStream::httpStreamSetProperty(__CFReadStream*, __CFString const*, void const*, void*) + 38
3 com.apple.CoreFoundation
0x98276925 _CFStreamSetProperty + 53
4 com.apple.CoreFoundation
0x982769c3 CFReadStreamSetProperty + 131
5 com.apple.CFNetwork
0x95b3180d HTTPNetStreamInfo::streamSetProperty(__CFReadStream*, __CFString const*, void const*) + 289
6 com.apple.CFNetwork
0x95b26316 CFNetworkReadStream::httpStreamSetProperty(__CFReadStream*, __CFString const*, void const*, void*) + 38
7 com.apple.CoreFoundation
0x98276925 _CFStreamSetProperty + 53
8 com.apple.CoreFoundation
0x982769c3 CFReadStreamSetProperty + 131
9 com.apple.CFNetwork
0x95b3300a SocketStream::setHandshakeInterception(__CFReadStream*, unsigned char (*)(void const*, __CFArray const*), void const*) + 164
10 com.apple.CFNetwork
0x95b7fa48 HTTPProtocol::useNetConnectionForRequest(__CFNetConnection*, __CFHTTPMessage*, unsigned char) + 310
11 com.apple.CFNetwork
0x95b83840 HTTPConnectionCacheEntry::enqueueRequestForProtocol(HTTPProtocol*, __CFHTTPMessage*) + 356
12 com.apple.CFNetwork
0x95b817e2 HTTPConnectionCache::EnqueueRequestForProtocol(HTTPProtocol*, __CFHTTPMessage*) + 198
13 com.apple.CFNetwork
0x95b123d8 HTTPProtocol::createStream() + 1404
14 com.apple.CFNetwork
0x95b11e4d HTTPProtocol::createAndOpenStream() + 71
15 com.apple.CFNetwork
0x95b10118 URLConnectionLoader::loaderScheduleOriginLoad(_CFURLRequest const*) + 344
16 com.apple.CFNetwork
0x95b0bdae URLConnectionLoader::loaderScheduleLoad(_CFURLRequest const*) + 626
17 com.apple.CFNetwork
0x95b90a1b URLConnectionLoader::LoaderConnectionEventQueue::processAllEventsAndConsumePayl oad(XConnectionEventInfo<XLoaderEvent, XLoaderEventParams>*, long) + 307
18 com.apple.CFNetwork
0x95b0ba4d URLConnectionLoader::processEvents() + 93
19 com.apple.CFNetwork
0x95b09987 MultiplexerSource::perform() + 183
20 com.apple.CoreFoundation
0x981ee42b __CFRunLoopDoSources0 + 1563
21 com.apple.CoreFoundation
0x981ebeef __CFRunLoopRun + 1071
22 com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
23 com.apple.CoreFoundation
0x981eb1f1 CFRunLoopRunInMode + 97
24 com.apple.Foundation
0x97973224 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
25 com.apple.Foundation
0x9793a4c4 -[NSThread main] + 45
26 com.apple.Foundation
0x9793a474 __NSThread__main__ + 1499
27 libSystem.B.dylib
0x9a430259 _pthread_start + 345
28 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 20: JavaScriptCore::Marking
0 libSystem.B.dylib
0x9a430aa2 __semwait_signal + 10
1 libSystem.B.dylib
0x9a43075e _pthread_cond_wait + 1191
2 libSystem.B.dylib
0x9a4323f8 pthread_cond_wait$UNIX2003 + 73
Thread 21: JavaScriptCore::BlockFree
0 libSystem.B.dylib
0x9a430aa2 __semwait_signal + 10
1 libSystem.B.dylib
0x9a43075e _pthread_cond_wait + 1191
2 libSystem.B.dylib
0x9a4302b1 pthread_cond_timedwait$UNIX2003 + 72
3 com.apple.JavaScriptCore
0x9021231c ***::ThreadCondition::timedWait(***::Mutex&, double) + 156
Thread 22: WebCore: LocalStorage
0 libSystem.B.dylib
0x9a430aa2 __semwait_signal + 10
1 libSystem.B.dylib
0x9a43075e _pthread_cond_wait + 1191
2 libSystem.B.dylib
0x9a4323f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.JavaScriptCore
0x902122d1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
4 libSystem.B.dylib
0x9a430259 _pthread_start + 345
5 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 23:
0 libSystem.B.dylib
0x9a402b5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib
0x9a4306e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib
0x9a45f5a8 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreVideo
0x9090e7a6 CVDisplayLink::waitUntil(unsigned long long) + 386
4 com.apple.CoreVideo
0x9090d5eb CVDisplayLink::runIOThread() + 741
5 com.apple.CoreVideo
0x9090d2ea startIOThread(void*) + 156
6 libSystem.B.dylib
0x9a430259 _pthread_start + 345
7 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x96b4ed6e ecx: 0x0037c940 edx: 0x003f0200
edi: 0x00000000 esi: 0xa097f760 ebp: 0xbfffe738 esp: 0xbfffe6f0
ss: 0x0000001f efl: 0x00010286 eip: 0x96b5c91e cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000096
Binary Images:
0x1000 - 0xfaffcb com.apple.iTunes 10.5.1 (10.5.1) <A6BB0EB3-ECC0-0EE6-2467-FDC5CD0B4063> /Applications/iTunes.app/Contents/MacOS/iTunes
0x11f8000 - 0x1273fef com.apple.iTunes.iPodUpdater 10.4 (10.4) <625F3334-AE98-A063-F594-D6E02596D4C7> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x12b8000 - 0x12ddff7 com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x1305000 - 0x130aff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x1310000 - 0x15ecfe7 +libgnsdk_dsp.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <E468D2B0-295A-D520-C02A-5383413B5DDE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x160e000 - 0x1641fe7 +libgnsdk_musicid.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <F6487E48-3B93-7C89-7734-85600749661D> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x164e000 - 0x1718fe7 +libgnsdk_sdkmanager.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <70001144-C144-B6D7-3CA9-836ACD97CE9F> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x172f000 - 0x1771fe7 +libgnsdk_submit.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <AB1597CE-FBAC-6C05-330E-879EDD036C94> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
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0x95a6a000 - 0x95afcfe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x95afd000 - 0x95afdff7 com.apple.quartzframework 1.5 (1.5) <CEB78F00-C5B2-3B3F-BF70-DD6D578719C0> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x95afe000 - 0x95baafe7 com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x95bab000 - 0x95cb7fe7 libGLProgrammability.dylib ??? (???) <6167CEB0-D8D6-C4D9-DD74-49755ADB540F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x95cb8000 - 0x95ee3ff3 com.apple.QuartzComposer 4.2 ({156.30}) <2C88F8C3-7181-6B1D-B278-E0EE3F33A2AF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x95ee4000 - 0x95ee4ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <ABF97DA4-3BDF-6FFD-6239-B023CA1F7974> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x95ee5000 - 0x95f2cffb com.apple.CoreMediaIOServices 140.0 (1496) <DA152F1C-8EF4-4F5E-6D60-82B1DC72EF47> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x96278000 - 0x962b6ff7 com.apple.QuickLookFramework 2.3 (327.6) <66955C29-0C99-D02C-DB18-4952AFB4E886> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x962b7000 - 0x96352fe7 com.apple.ApplicationServices.ATS 275.19 (???) <2E83B3E9-AF39-36FC-5D05-CC1E952098AB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x96353000 - 0x96401ff3 com.apple.ink.framework 1.3.3 (107) <233A981E-A2F9-56FB-8BDE-C2DEC3F20784> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x96402000 - 0x9640dff7 com.apple.CrashReporterSupport 10.6.7 (258) <8F3E7415-1FFF-0C20-2EAB-6A23B9728728> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x9640e000 - 0x9653cfe7 com.apple.CoreData 102.1 (251) <87FE6861-F2D6-773D-ED45-345272E56463> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9653d000 - 0x965a7fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x965a8000 - 0x965eeff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x965ef000 - 0x96603ffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x96604000 - 0x9667bff3 com.apple.backup.framework 1.2.2 (1.2.2) <D65F2FCA-15EB-C200-A08F-7DC4089DA6A2> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x9667c000 - 0x96ab1ff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x96ab2000 - 0x96ae2ff7 com.apple.MeshKit 1.1 (49.2) <5A74D1A4-4B97-FE39-4F4D-E0B80F0ADD87> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x96b27000 - 0x96e21fef com.apple.QuickTime 7.6.6 (1789) <38255AA2-8087-5AE0-CA4B-1DDE611540B1> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x96e22000 - 0x96e3dff7 libPng.dylib ??? (???) <05445692-8AF7-CAB6-EBF5-1F7B3A906CCB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x96e4a000 - 0x96eaeffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x96eaf000 - 0x96ed3ff7 libJPEG.dylib ??? (???) <7EBC924F-B2EE-68B0-4EA0-F99EF54F0306> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x96f8b000 - 0x96f95fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x97170000 - 0x97586ff7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x975c8000 - 0x975fefff libtidy.A.dylib ??? (???) <0FD72C68-4803-4C5B-3A63-05D7394BFD71> /usr/lib/libtidy.A.dylib
0x975ff000 - 0x97923fef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x97924000 - 0x97b95fef com.apple.Foundation 6.6.8 (751.63) <69B3441C-B196-F2AD-07F8-D8DD24E4CD8C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x97b96000 - 0x97c52fff com.apple.ColorSync 4.6.8 (4.6.8) <920DD017-8B41-7334-E554-A85DB99EBD5A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x97c53000 - 0x97c61ff7 com.apple.opengl 1.6.14 (1.6.14) <82622F67-E032-0BF6-A78D-50B346E8D0FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x97cab000 - 0x97cb4ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x97cbf000 - 0x97cd4fff com.apple.ImageCapture 6.1 (6.1) <B909459A-EAC9-A7C8-F2A9-CD757CDB59E8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x97e38000 - 0x97e39ff7 libScreenReader.dylib ??? (???) <E559E38F-FB36-C1C4-B915-D3A4E4354921> /usr/lib/libScreenReader.dylib
0x97f19000 - 0x97f3afe7 com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x97f62000 - 0x97f72ff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x9801d000 - 0x9809fffb SecurityFoundation ??? (???) <C4506287-1AE2-5380-675D-95B0291AA425> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x980a0000 - 0x980e0ff3 com.apple.securityinterface 4.0.1 (40418) <FED0C1B5-469E-ADFF-308E-C10B6A68AE45> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x980e1000 - 0x9815aff7 com.apple.PDFKit 2.5.1 (2.5.1) <A068BF37-03E0-A231-2791-561C60C3ED2B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x9816b000 - 0x981aeff7 com.apple.NavigationServices 3.5.4 (182) <8DC6FD4A-6C74-9C23-A4C3-715B44A8D28C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x981af000 - 0x9832afe7 com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x983ee000 - 0x98400ff7 com.apple.MultitouchSupport.framework 207.11 (207.11)Hey Dunndw!
I have a couple of articles that may help you troubleshoot this issue. First, we can address it as an unexpected quit in iTunes, and use this article for troubleshooting:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
You could also address it as an issue with contacting the iTunes Store, and use this article to troubleshoot:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
Itunes 11.1.3.8 crashing when accessing itunes store
I am currently running Windows 7 64bit, and realize I am running an older version of itunes, due to all the recent upgrade issues, including it messing up my cd/dvd rom drivers. Now, as off the last week, any time I attempt to open the itunes STORE itunes will crash on me. Everything else runs fine, just that function of itunes. I really don't want to have to upgrade until I know all the bugs are fixed and i won't have to go through the steps of having to uninstall everything and so forth (I really don't feel we should have to in order to use the program, Apple should fix this bug). Any suggestions?
I am seriously ****** at Apple.
Have the exact same issue as Opium with window 7 and only after i had upgrade to the new version of Itunes.
Tried the path fix, the QTMovie, uninstall and reinstall and didnt do anything. -
ITunes 10.3.1 (55) crashes when opening store
Hi Folks,
since I updated to the latest iTunes 10.3.1 build 55 it's impossible to open the store.
Itunes itself runs fine, I can listen to music but whenever I am using functions in need of a remote connection it crashes.
following exception is thrown. Can someone help?
cheers
George
Process: iTunes [193]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.3.1 (10.3.1)
Build Info: iTunes-10315501~1
Code Type: X86 (Native)
Parent Process: launchd [90]
Date/Time: 2011-07-01 17:59:06.262 +0200
OS Version: Mac OS X 10.6.8 (10K540)
Report Version: 6
Interval Since Last Report: 2414 sec
Crashes Since Last Report: 40
Per-App Interval Since Last Report: 972 sec
Per-App Crashes Since Last Report: 39
Anonymous UUID: 0B3508BC-8793-434D-A2ED-1921661BB56D
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.WebCore 0x969aeb87 WebCore::markDOMObjectWrapper(JSC::MarkStack&, JSC::JSGlobalData&, void*) + 23
1 com.apple.WebCore 0x969aeda4 WebCore::JSDocument::markChildren(JSC::MarkStack&) + 116
2 com.apple.JavaScriptCore 0x99f088ab JSC::Heap::markConservatively(JSC::MarkStack&, void*, void*) + 667
3 ??? 0x00000001 0 + 1
4 com.apple.JavaScriptCore 0x99fcea00 JSC::JSArray::~JSArray() + 0
5 ??? 0x2e669000 0 + 778473472
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x97a04382 kevent + 10
1 libSystem.B.dylib 0x97a04a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x97a03f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x97a03cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x97a03781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x97a035c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x97a03412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x97a039a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x97a035c6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x979ddafa mach_msg_trap + 10
1 libSystem.B.dylib 0x979de267 mach_msg + 68
2 com.apple.CoreFoundation 0x9966230f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x996613f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x99667334 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000ba20 0x1000 + 43552
6 libSystem.B.dylib 0x97a0b259 _pthread_start + 345
7 libSystem.B.dylib 0x97a0b0de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x97a0baa2 __semwait_signal + 10
1 libSystem.B.dylib 0x97a0b75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x97a0d3f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes 0x00022096 0x1000 + 135318
4 com.apple.iTunes 0x00021523 0x1000 + 132387
5 libSystem.B.dylib 0x97a0b259 _pthread_start + 345
6 libSystem.B.dylib 0x97a0b0de thread_start + 34
Thread 5: com.apple.CFSocket.private
0 libSystem.B.dylib 0x979fcac6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x996a1c83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x97a0b259 _pthread_start + 345
3 libSystem.B.dylib 0x97a0b0de thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x97a03412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x97a039a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x97a035c6 start_wqthread + 30
Thread 7:
0 libSystem.B.dylib 0x979ddafa mach_msg_trap + 10
1 libSystem.B.dylib 0x979de267 mach_msg + 68
2 com.apple.CoreFoundation 0x9966230f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x996613f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x99667334 CFRunLoopRun + 84
5 com.apple.iTunes 0x007e385a 0x1000 + 8267866
6 libSystem.B.dylib 0x97a0b259 _pthread_start + 345
7 libSystem.B.dylib 0x97a0b0de thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x979ddafa mach_msg_trap + 10
1 libSystem.B.dylib 0x979de267 mach_msg + 68
2 com.apple.CoreFoundation 0x9966230f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x996613f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x99667334 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000ba20 0x1000 + 43552
6 libSystem.B.dylib 0x97a0b259 _pthread_start + 345
7 libSystem.B.dylib 0x97a0b0de thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x979ddafa mach_msg_trap + 10
1 libSystem.B.dylib 0x979de267 mach_msg + 68
2 com.apple.CoreFoundation 0x9966230f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x996613f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x99667334 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000ba20 0x1000 + 43552
6 libSystem.B.dylib 0x97a0b259 _pthread_start + 345
7 libSystem.B.dylib 0x97a0b0de thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x97a03412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x97a039a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x97a035c6 start_wqthread + 30
Thread 11:
0 libSystem.B.dylib 0x979ddafa mach_msg_trap + 10
1 libSystem.B.dylib 0x979de267 mach_msg + 68
2 com.apple.CoreFoundation 0x9966230f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x996613f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x99661221 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x990312c4 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
6 com.apple.Foundation 0x98ff8564 -[NSThread main] + 45
7 com.apple.Foundation 0x98ff8514 __NSThread__main__ + 1499
8 libSystem.B.dylib 0x97a0b259 _pthread_start + 345
9 libSystem.B.dylib 0x97a0b0de thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x979ddafa mach_msg_trap + 10
1 libSystem.B.dylib 0x979de267 mach_msg + 68
2 com.apple.iTunes 0x00136be3 0x1000 + 1268707
3 com.apple.iTunes 0x0004b063 0x1000 + 303203
4 com.apple.iTunes 0x0013a774 0x1000 + 1283956
5 com.apple.iTunes 0x0013ce4d 0x1000 + 1293901
6 com.apple.iTunes 0x0015b971 0x1000 + 1419633
7 com.apple.iTunes 0x0015a8ef 0x1000 + 1415407
8 com.apple.iTunes 0x002fa7aa 0x1000 + 3119018
9 com.apple.iTunes 0x00136fe0 0x1000 + 1269728
10 com.apple.iTunes 0x00136c1a 0x1000 + 1268762
11 com.apple.iTunes 0x00113e6d 0x1000 + 1125997
12 libSystem.B.dylib 0x97a0b259 _pthread_start + 345
13 libSystem.B.dylib 0x97a0b0de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x1d3f6218 ebx: 0x19ed8800 ecx: 0x00000003 edx: 0x00000000
edi: 0x19ed9e4c esi: 0x1d3f6218 ebp: 0xbfffd2c8 esp: 0xbfffd290
ss: 0x00000023 efl: 0x00010206 eip: 0x969aeb87 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000008
Binary Images:
0x1000 - 0xe50ff3 com.apple.iTunes 10.3.1 (10.3.1) <DA5B3668-53FC-8550-A39C-06EB35AA692F> /Applications/iTunes.app/Contents/MacOS/iTunes
0x1060000 - 0x10ecffb com.apple.iTunes.iPodUpdater 9.2 (9.2) <D6F1133D-C407-3C70-7AAD-3844AD6C441A> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x1141000 - 0x1166ff7 com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x118e000 - 0x1193ff7 com.apple.iPod 1.6 (17) <1C363658-799C-351F-52F3-645FB18CCAE3> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x1199000 - 0x11b7ff7 +libgnsdk_musicid.1.8.2.dylib 1.8.2 (compatibility 1.8.2) /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.8.2.dylib
0x11c4000 - 0x1286feb +libgnsdk_sdkmanager.1.8.2.dylib 1.8.2 (compatibility 1.8.2) /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.8.2.dylib
0x129d000 - 0x12dbfff +libgnsdk_submit.1.8.2.dylib 1.8.2 (compatibility 1.8.2) /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.8.2.dylib
0x12e0000 - 0x1561fe2 +libgnsdk_dsp.1.8.2.dylib 1.8.2 (compatibility 1.8.2) /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.8.2.dylib
0x158a000 - 0x15caff7 com.apple.vmutils 4.2 (106) <92BB4844-304C-C7AB-1F9B-686537C56099> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x15e3000 - 0x1628ff7 com.apple.CoreMedia.AVCFSupport 1.0 (705.24.4) <FAEC8CE1-BF17-B566-38E3-98E97C2403CE> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/CoreMedia.fr amework/Versions/A/CoreMedia
0x1647000 - 0x19b2ff3 com.apple.MediaToolbox.AVCFSupport 1.0 (705.24.4) <B801EFCB-07D9-2A94-9E7A-530AD7E892AA> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/MediaToolbox .framework/Versions/A/MediaToolbox
0x1a17000 - 0x1d57feb com.apple.VideoToolbox.AVCFSupport 1.0 (705.24.4) <A4DBF709-3753-2F20-B20D-1D5DB80F3997> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/VideoToolbox .framework/Versions/A/VideoToolbox
0x2c0d000 - 0x2cc2fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <78B6EEB6-50D9-4479-D1A5-B4C381A07E4D> /usr/lib/libcrypto.0.9.7.dylib
0x2d57000 - 0x2d5cff7 com.apple.QuartzComposer.iTunesPlugIn 1.2 (16) <52EF9BE5-FB13-BCC4-140D-880C271A7B43> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
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0x95c46000 - 0x95c5eff7 com.apple.CFOpenDirectory 10.6 (10.6) <6D726EA4-67D2-E534-13A3-E3767BA59786> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x95c5f000 - 0x95c99ff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <038731B1-CC44-3943-E3DE-4BAAA203EB72> /usr/lib/libcups.2.dylib
0x95c9a000 - 0x95c9dff7 libCoreVMClient.dylib ??? (???) <F58BDFC1-7408-53C8-0B08-48BA2F25CA43> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x95c9e000 - 0x95cfbff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x95cfc000 - 0x95d0cff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <E276514D-394B-2FDD-6264-07A444AA6A4E> /usr/lib/libsasl2.2.dylib
0x95e70000 - 0x95e81ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <B59157A1-8796-CE8F-2508-EB96F093F6A7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x95eca000 - 0x967adff7 com.apple.AppKit 6.6.8 (1038.36) <A353465E-CFC9-CB75-949D-786F6F7732F6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x967ae000 - 0x967c2fe7 libbsm.0.dylib ??? (???) <B328FA0A-899C-4FC4-F2AC-2FDC08819CD2> /usr/lib/libbsm.0.dylib
0x967c3000 - 0x967c3ff7 com.apple.quartzframework 1.5 (1.5) <7DD4EBF1-60C4-9329-08EF-6E59731D9430> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x967c4000 - 0x967c5ff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <838E1760-F7D9-3239-B3A8-20E25EFD1379> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x967c6000 - 0x967ceff7 com.apple.DisplayServicesFW 2.3.3 (289) <828084B0-9197-14DD-F66A-D634250A212E> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x967cf000 - 0x967f6ff7 com.apple.quartzfilters 1.6.0 (1.6.0) <F45520B0-6B27-CD57-54B1-203FE32120DA> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x967f7000 - 0x9724aff7 com.apple.WebCore 6533.21 (6533.21.1) <04C66A67-4CF2-5F4B-4EA3-00E67B0F9411> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x9724b000 - 0x9734cfe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <E1A44C67-FA6C-0188-F46F-EA14CEE557BB> /usr/lib/libxml2.2.dylib
0x9734d000 - 0x9779efef com.apple.RawCamera.bundle 3.7.1 (570) <AF94D180-5E0F-10DF-0CB2-FD8EDB110FA2> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x977c4000 - 0x9781aff7 com.apple.MeshKitRuntime 1.1 (49.2) <4B41E225-69AC-6EFA-190E-DC6A4BD8109E> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
0x97823000 - 0x97827ff7 libGIF.dylib ??? (???) <B7BA65AF-681C-F18B-A434-CBEC76A45646> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x97828000 - 0x97832fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <DE0E0EF6-8190-3F65-6BDD-5AC9D8A025D6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x97833000 - 0x97854fe7 com.apple.opencl 12.3.6 (12.3.6) <B774CF2D-C067-DFFE-3EE6-90A036E36E06> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x97863000 - 0x979a6fef com.apple.QTKit 7.7 (1783) <0C6814E2-98C2-74F4-770F-BA355CA86F0F> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x979ae000 - 0x979cdff7 com.apple.CoreVideo 1.6.2 (45.6) <F9E52A13-E181-D302-3B0E-0799ED6D6130> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x979ce000 - 0x979dcfe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <E1B922F4-23DC-467E-631F-7E1B9C9F51CB> /usr/lib/libz.1.dylib
0x979dd000 - 0x97b84ff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x97b85000 - 0x97bc9ff3 com.apple.coreui 2 (114) <1A3C3B7F-3837-6477-3114-47F6BFD56CB2> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x97bea000 - 0x97c82fe7 edu.mit.Kerberos 6.5.11 (6.5.11) <88CA2CC8-9005-E017-6D61-5809C3CE5FC6> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x97d40000 - 0x97d43ffb com.apple.help 1.3.2 (41.1) <8AC20B01-4A3B-94BA-D8AF-E39034B97D8C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x97d44000 - 0x97ddffe7 com.apple.ApplicationServices.ATS 275.16 (???) <873C8B8A-B563-50F7-7628-524EE9E8DF0F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x97ef6000 - 0x980fdfeb com.apple.AddressBook.framework 5.0.4 (883) <DAC9BD84-85CA-BE07-6874-43829E3BE702> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x980fe000 - 0x98145ffb com.apple.CoreMediaIOServices 140.0 (1496) <DA152F1C-8EF4-4F5E-6D60-82B1DC72EF47> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x98146000 - 0x98153ff7 com.apple.NetFS 3.2.2 (3.2.2) <0A53CD10-DBC7-2BE8-34F7-354BE201F6FB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x98154000 - 0x9860fff7 com.apple.VideoToolbox 0.484.52 (484.52) <F7CF9485-A932-1305-9AA6-3F7AC38B8B15> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x9863c000 - 0x9873efe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <015563C4-81E2-8C8A-82AC-31B38D904A42> /usr/lib/libcrypto.0.9.8.dylib
0x9873f000 - 0x987ebfe7 com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x987f6000 - 0x98830fe7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <C62A7753-99A2-6782-92E7-6628A6190A90> /usr/lib/libssl.0.9.8.dylib
0x98831000 - 0x98a13fff com.apple.imageKit 2.0.3 (1.0) <6E557757-26F7-7941-8AE7-046EC1871F50> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x98d11000 - 0x98dbfff3 com.apple.ink.framework 1.3.3 (107) <E215794C-F3E9-C067-8882-9054796DDA8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x98dc0000 - 0x98de2fef com.apple.DirectoryService.Framework 3.6 (621.11) <401E67B3-96DF-287B-2892-210C3A2EE9A6> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x98de3000 - 0x98dfffe3 com.apple.openscripting 1.3.1 (???) <0E6B81D1-C1BD-1B5F-836F-256E6701B5DE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x98e00000 - 0x98e77ff3 com.apple.backup.framework 1.2.2 (1.2.2) <EAD97F26-D3B1-F618-A84C-CF689860C2AF> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x98e88000 - 0x98e8cff7 libGFXShared.dylib ??? (???) <801B2C2C-1692-475A-BAD6-99F85B6E7C25> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x98e8d000 - 0x98e98ff7 libGL.dylib ??? (???) <3E34468F-E9A7-8EFB-FF66-5204BD5B4E21> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x98ecb000 - 0x98ecdff7 com.apple.securityhi 4.0 (36638) <A5F4B929-AEDE-2DFB-E02F-89CEC0940023> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x98f91000 - 0x98f92ff7 libScreenReader.dylib ??? (???) <E559E38F-FB36-C1C4-B915-D3A4E4354921> /usr/lib/libScreenReader.dylib
0x98f93000 - 0x98fcbff7 com.apple.LDAPFramework 2.0 (120.1) <FDBA63D6-E765-407A-AD1F-858116AECE8C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x98fcc000 - 0x98fccff7 liblangid.dylib ??? (???) <FCC37057-CDD7-2AF1-21AF-52A06C4048FF> /usr/lib/liblangid.dylib
0x98fcd000 - 0x98fe1ffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <9F5CE4F7-D05C-8C14-4B76-E43D07A8A680> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x98fe2000 - 0x99253fef com.apple.Foundation 6.6.7 (751.62) <5C995C7F-2EA9-50DC-9F2A-30237CDB31B1> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9930b000 - 0x9934cff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <80998F66-0AD7-AD12-B9AF-3E8D2CE6DE05> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9934d000 - 0x993c8fff com.apple.AppleVAFramework 4.10.26 (4.10.26) <B293EC46-9F71-F448-F0E7-2960DC6DAEF7> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x993c9000 - 0x99406ff7 com.apple.CoreMedia 0.484.52 (484.52) <62B0C876-A931-372F-8947-7CBA0379F427> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x99625000 - 0x997a0fe7 com.apple.CoreFoundation 6.6.5 (550.43) <10B8470A-88B7-FC74-1C2F-E5CBD966C051> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x997ea000 - 0x997eaff7 com.apple.vecLib 3.6 (vecLib 3.6) <FF4DC8B6-0AB0-DEE8-ADA8-7B57645A1F36> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x997eb000 - 0x997fbff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <95DC4010-ECC4-3A75-5DEE-11BB2AE895EE> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x99807000 - 0x9980cff7 com.apple.OpenDirectory 10.6 (10.6) <7E8AFE74-1FA9-7B35-A0E3-545959A9CA73> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x99882000 - 0x998dcfe7 com.apple.CorePDF 1.4 (1.4) <78A1DDE1-1609-223C-A532-D282DC5E0CD0> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x998dd000 - 0x998ddff7 com.apple.ApplicationServices 38 (38) <EAF1BC8C-4FD4-4300-B8F7-4B24E49125E2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x998de000 - 0x9994cff7 com.apple.QuickLookUIFramework 2.3 (327.6) <0A8CF0E7-9ED7-31F2-B6CC-7EE5A5F2EEC9> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x9994d000 - 0x99d63ff7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <9D89FCB3-24C9-8FCF-DB49-27B184AC3222> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x99d64000 - 0x99da6ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <1AE34B00-8A62-1E51-935F-BB3F0E4BE50F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x99da7000 - 0x99dbcfff com.apple.ImageCapture 6.1 (6.1) <B909459A-EAC9-A7C8-F2A9-CD757CDB59E8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x99dbd000 - 0x99dfdff3 com.apple.securityinterface 4.0.1 (40418) <A57E6534-6731-864D-114C-78BF958F6F4D> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x99e1d000 - 0x99e4dff7 com.apple.MeshKit 1.1 (49.2) <464BD81C-9970-FBF5-507F-3EEBD020A967> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x99e4e000 - 0x9a04bffb com.apple.JavaScriptCore 6533.19 (6533.19.1) <785BBEBB-A96C-EA7C-F15D-39D5695E9E3B> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: MacBookPro8,1, BootROM MBP81.0047.B0E, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f96
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.104.5)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: XSManager-1, PPP (PPPSerial), ppp0
Serial ATA Device: Hitachi HTS545032B9A302, 298,09 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x8509, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0246, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821a, 0xfa113000 / 7
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: USB Modem, 0x1c9e, 0x9605, 0xfd120000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd110000 / 3I am getting the exact same crash. iTunes plays the music in my library just fine, but when I try to access the iTunes Music Store, the progress bar gets to about halfway before this crash appears (and sending an e-mail to tech support merely got me directed here).
I'm on a 13 inch Macbook Pro running 10.6.8, using iTunes 10.3.1 (55). For comparison's sake, I'm getting the following. I've tried rebooting in safe mode to repair permissions.
Process: iTunes [6772]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.3.1 (10.3.1)
Build Info: iTunes-10315501~1
Code Type: X86 (Native)
Parent Process: launchd [98]
Date/Time: 2011-07-03 18:57:24.528 -0500
OS Version: Mac OS X 10.6.8 (10K540)
Report Version: 6
Interval Since Last Report: 279886 sec
Crashes Since Last Report: 13
Per-App Interval Since Last Report: 5037 sec
Per-App Crashes Since Last Report: 8
Anonymous UUID: 348A1717-EC3C-4ACC-94B9-F7A8571F433A
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.WebCore 0x97311b87 WebCore::markDOMObjectWrapper(JSC::MarkStack&, JSC::JSGlobalData&, void*) + 23
1 com.apple.WebCore 0x97311da4 WebCore::JSDocument::markChildren(JSC::MarkStack&) + 116
2 com.apple.JavaScriptCore 0x908ee8ab JSC::Heap::markConservatively(JSC::MarkStack&, void*, void*) + 667
3 ??? 0x00000001 0 + 1
4 com.apple.JavaScriptCore 0x909b4a00 JSC::JSArray::~JSArray() + 0
5 ??? 0x2e669000 0 + 778473472
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x94c70382 kevent + 10
1 libSystem.B.dylib 0x94c70a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x94c6ff59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x94c6fcfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x94c6f781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x94c6f5c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x94c49afa mach_msg_trap + 10
1 libSystem.B.dylib 0x94c4a267 mach_msg + 68
2 com.apple.CoreFoundation 0x9941330f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x994123f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x99418334 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000ba20 0x1000 + 43552
6 libSystem.B.dylib 0x94c77259 _pthread_start + 345
7 libSystem.B.dylib 0x94c770de thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x94c77aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x94c7775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x94c793f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes 0x00022096 0x1000 + 135318
4 com.apple.iTunes 0x00021523 0x1000 + 132387
5 libSystem.B.dylib 0x94c77259 _pthread_start + 345
6 libSystem.B.dylib 0x94c770de thread_start + 34
Thread 4: com.apple.CFSocket.private
0 libSystem.B.dylib 0x94c68ac6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x99452c83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x94c77259 _pthread_start + 345
3 libSystem.B.dylib 0x94c770de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x94c49afa mach_msg_trap + 10
1 libSystem.B.dylib 0x94c4a267 mach_msg + 68
2 com.apple.CoreFoundation 0x9941330f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x994123f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x99418334 CFRunLoopRun + 84
5 com.apple.iTunes 0x007e385a 0x1000 + 8267866
6 libSystem.B.dylib 0x94c77259 _pthread_start + 345
7 libSystem.B.dylib 0x94c770de thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x94cc231e accept$UNIX2003 + 10
1 com.apple.iTunes 0x003cc4da 0x1000 + 3978458
2 com.apple.iTunes 0x00433cd5 0x1000 + 4402389
3 com.apple.iTunes 0x00433e55 0x1000 + 4402773
4 libSystem.B.dylib 0x94c77259 _pthread_start + 345
5 libSystem.B.dylib 0x94c770de thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x94cc231e accept$UNIX2003 + 10
1 com.apple.iTunes 0x003cc4da 0x1000 + 3978458
2 com.apple.iTunes 0x00433cd5 0x1000 + 4402389
3 com.apple.iTunes 0x00433e55 0x1000 + 4402773
4 libSystem.B.dylib 0x94c77259 _pthread_start + 345
5 libSystem.B.dylib 0x94c770de thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x94c49afa mach_msg_trap + 10
1 libSystem.B.dylib 0x94c4a267 mach_msg + 68
2 com.apple.CoreFoundation 0x9941330f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x994123f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x99418334 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000ba20 0x1000 + 43552
6 libSystem.B.dylib 0x94c77259 _pthread_start + 345
7 libSystem.B.dylib 0x94c770de thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x94c6f412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x94c6f9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x94c6f5c6 start_wqthread + 30
Thread 10:
0 libSystem.B.dylib 0x94c49afa mach_msg_trap + 10
1 libSystem.B.dylib 0x94c4a267 mach_msg + 68
2 com.apple.CoreFoundation 0x9941330f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x994123f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x99418334 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000ba20 0x1000 + 43552
6 libSystem.B.dylib 0x94c77259 _pthread_start + 345
7 libSystem.B.dylib 0x94c770de thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x94c6f412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x94c6f9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x94c6f5c6 start_wqthread + 30
Thread 12:
0 libSystem.B.dylib 0x94c6f412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x94c6f9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x94c6f5c6 start_wqthread + 30
Thread 13:
0 libSystem.B.dylib 0x94c49afa mach_msg_trap + 10
1 libSystem.B.dylib 0x94c4a267 mach_msg + 68
2 com.apple.CoreFoundation 0x9941330f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x994123f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x99412221 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x94a262c4 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
6 com.apple.Foundation 0x949ed564 -[NSThread main] + 45
7 com.apple.Foundation 0x949ed514 __NSThread__main__ + 1499
8 libSystem.B.dylib 0x94c77259 _pthread_start + 345
9 libSystem.B.dylib 0x94c770de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x1d245210 ebx: 0x19eb3800 ecx: 0x00000003 edx: 0x00000000
edi: 0x19eb4e4c esi: 0x1d245210 ebp: 0xbfffd2d8 esp: 0xbfffd2a0
ss: 0x00000023 efl: 0x00010202 eip: 0x97311b87 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000008
Binary Images:
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0x1060000 - 0x10ecffb com.apple.iTunes.iPodUpdater 9.2 (9.2) <D6F1133D-C407-3C70-7AAD-3844AD6C441A> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x1141000 - 0x1166ff7 com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x118e000 - 0x1193ff7 com.apple.iPod 1.6 (17) <1C363658-799C-351F-52F3-645FB18CCAE3> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x1199000 - 0x11b7ff7 +libgnsdk_musicid.1.8.2.dylib 1.8.2 (compatibility 1.8.2) /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.8.2.dylib
0x11c4000 - 0x1286feb +libgnsdk_sdkmanager.1.8.2.dylib 1.8.2 (compatibility 1.8.2) /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.8.2.dylib
0x129d000 - 0x12dbfff +libgnsdk_submit.1.8.2.dylib 1.8.2 (compatibility 1.8.2) /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.8.2.dylib
0x12e0000 - 0x1561fe2 +libgnsdk_dsp.1.8.2.dylib 1.8.2 (compatibility 1.8.2) /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.8.2.dylib
0x158a000 - 0x15caff7 com.apple.vmutils 4.2 (106) <92BB4844-304C-C7AB-1F9B-686537C56099> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x15e3000 - 0x1628ff7 com.apple.CoreMedia.AVCFSupport 1.0 (705.24.4) <FAEC8CE1-BF17-B566-38E3-98E97C2403CE> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/CoreMedia.fr amework/Versions/A/CoreMedia
0x1647000 - 0x19b2ff3 com.apple.MediaToolbox.AVCFSupport 1.0 (705.24.4) <B801EFCB-07D9-2A94-9E7A-530AD7E892AA> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/MediaToolbox .framework/Versions/A/MediaToolbox
0x1a17000 - 0x1d57feb com.apple.VideoToolbox.AVCFSupport 1.0 (705.24.4) <A4DBF709-3753-2F20-B20D-1D5DB80F3997> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/VideoToolbox .framework/Versions/A/VideoToolbox
0x1dcf000 - 0x1dd7fef AppleIntelSNBVA ??? (???) <1CA58FF6-978D-AB72-1D7A-80B586FE4FA6> /System/Library/Extensions/AppleIntelSNBVA.bundle/Contents/MacOS/AppleIntelSNBV A
0x2d98000 - 0x2e4dfe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <78B6EEB6-50D9-4479-D1A5-B4C381A07E4D> /usr/lib/libcrypto.0.9.7.dylib
0x2ef3000 - 0x2ef8ff7 com.apple.QuartzComposer.iTunesPlugIn 1.2 (16) <52EF9BE5-FB13-BCC4-140D-880C271A7B43> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
0x2ffa000 - 0x2ffbff7 com.apple.textencoding.unicode 2.3 (2.3) <A7D310DB-A5E6-C834-F72F-A66453834CC0> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x14000000 - 0x14cb6ffb com.apple.CoreFP 1.11.17 (1.11.17) <952E0018-1878-B23A-FF7B-BC187E4EF1F2> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
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0x151dc000 - 0x151e2ff7 com.apple.audio.AppleHDAHALPlugIn 2.0.5 (2.0.5f13) <76BC9284-582A-EF9A-960D-5CD0801B1917> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x15220000 - 0x15278fff +com.DivXInc.DivXDecoder 6.8.4.3 (6.8.4) <26A406B3-E4BC-C6FF-8F28-A99FFEB5CF2D> /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x1529c000 - 0x1529fff3 +com.divx.divxtoolkit 1.0 (1.0) /Library/Frameworks/DivX Toolkit.framework/Versions/A/DivX Toolkit
0x154bd000 - 0x154e3fff libssl.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <1C17D1BE-1E54-70CF-07B2-86E5DA647C81> /usr/lib/libssl.0.9.7.dylib
0x15700000 - 0x15771ff7 com.apple.mobiledevice 423.1 (423.1) <4CC5B92E-ECBC-D762-FE2E-B548A03CD3B2> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x190e5000 - 0x192cbfef com.apple.audio.codecs.Components 2.0.3 (2.0.3) <8DA1B494-CD97-D4CC-3D5D-FACFAAE9D968> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x19f35000 - 0x1a050fe3 com.apple.AppleGVAFramework 1.2.44 (1.2.44) <6595EE22-663F-68BF-D349-15A79D6A9046> /System/Library/PrivateFrameworks/AppleGVA.framework/AppleGVA
0x1a068000 - 0x1a0acfef com.apple.AppleIntelHDGraphicsVADriver 1.6.36 (6.3.6) <728C8D57-B5E7-DE4B-B1AE-E7F286ADFF9B> /System/Library/Extensions/AppleIntelHDGraphicsVADriver.bundle/Contents/MacOS/A ppleIntelHDGraphicsVADriver
0x1bb00000 - 0x1c117ff7 com.apple.CoreKE 1.0.8 (1.0.8) <6EFC794E-5BCE-5DD7-B9CD-6CFD36BEF93C> /System/Library/PrivateFrameworks/CoreKE.framework/CoreKE
0x70000000 - 0x700cbfff com.apple.audio.units.Components 1.6.5 (1.6.5) <E50D0989-0609-EAF7-3B3B-B10D7847BAA5> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <283EE026-C0FE-1FF9-DB81-BFB155793157> /usr/lib/dyld
0x90003000 - 0x90033ff7 com.apple.MeshKit 1.1 (49.2) <464BD81C-9970-FBF5-507F-3EEBD020A967> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x90034000 - 0x90054fe7 libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <584B2B30-DC65-6930-F59F-C49FD5604B67> /usr/lib/libresolv.9.dylib
0x90055000 - 0x9008ffe7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <C62A7753-99A2-6782-92E7-6628A6190A90> /usr/lib/libssl.0.9.8.dylib
0x90193000 - 0x901d0ff7 com.apple.CoreMedia 0.484.52 (484.52) <62B0C876-A931-372F-8947-7CBA0379F427> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x9024f000 - 0x90295ff7 libauto.dylib ??? (???) <7CB1AB76-50A2-8E56-66E4-CF51CA75B177> /usr/lib/libauto.dylib
0x902c9000 - 0x902d6ff7 com.apple.NetFS 3.2.2 (3.2.2) <0A53CD10-DBC7-2BE8-34F7-354BE201F6FB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x902d7000 - 0x90357feb com.apple.SearchKit 1.3.0 (1.3.0) <7AE32A31-2B8E-E271-C03A-7A0F7BAFC85C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x90358000 - 0x90813ff7 com.apple.VideoToolbox 0.484.52 (484.52) <F7CF9485-A932-1305-9AA6-3F7AC38B8B15> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x90814000 - 0x90814ff7 com.apple.vecLib 3.6 (vecLib 3.6) <FF4DC8B6-0AB0-DEE8-ADA8-7B57645A1F36> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x90834000 - 0x90a31ffb com.apple.JavaScriptCore 6533.19 (6533.19.1) <785BBEBB-A96C-EA7C-F15D-39D5695E9E3B> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x90a32000 - 0x90a32ff7 com.apple.Carbon 150 (152) <8DD4F8DB-6DBD-1F65-F4EB-2981DBFDED50> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x90a33000 - 0x90a74ff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <80998F66-0AD7-AD12-B9AF-3E8D2CE6DE05> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x90a80000 - 0x9126f557 com.apple.CoreGraphics 1.545.0 (???) <1D9DC7A5-228B-42CB-7018-66F42C3A9BB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x91335000 - 0x9137aff7 com.apple.ImageCaptureCore 1.1 (1.1) <F54F284F-0B81-0AFA-CE47-FF797A6E05B0> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
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0x919f7000 - 0x91a40fe7 libTIFF.dylib ??? (???) <10F7E21B-EC59-6594-004F-798DA3F37789> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91a41000 - 0x91a7bff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <038731B1-CC44-3943-E3DE-4BAAA203EB72> /usr/lib/libcups.2.dylib
0x91a7c000 - 0x91ce2ff7 com.apple.security 6.1.2 (55002) <64A20CEB-E614-D35F-7B9F-246BCB25BA23> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x91d05000 - 0x91d09ff7 IOSurface ??? (???) <7D8204CE-3FF9-27EC-A760-9321C44467A2> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x91d0a000 - 0x91d0aff7 com.apple.CoreServices 44 (44) <B9461120-F72A-D28F-D0CF-5647958BD3F9> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x91d45000 - 0x91d88ff7 libGLU.dylib ??? (???) <FB26DD53-03F4-A7D7-8804-EBC5B3B37FA3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x91d89000 - 0x91daafe7 com.apple.opencl 12.3.6 (12.3.6) <B774CF2D-C067-DFFE-3EE6-90A036E36E06> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x91dab000 - 0x91dabff7 liblangid.dylib ??? (???) <FCC37057-CDD7-2AF1-21AF-52A06C4048FF> /usr/lib/liblangid.dylib
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0x91eeb000 - 0x91eecff7 com.apple.TrustEvaluationAgent 1.1 (1) <06484720-AB50-6FD9-B5BF-05F5A640C9E5> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x920ca000 - 0x920fdff7 com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x92143000 - 0x92151ff7 com.apple.opengl 1.6.13 (1.6.13) <025A905D-C1A3-B24A-1585-37C328D77148> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x92152000 - 0x921aafe7 com.apple.datadetectorscore 2.0 (80.7) <463C62DE-2664-E186-915A-0772C6AC0664> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x924a5000 - 0x933f7ff7 com.apple.QuickTimeComponents.component 7.6.6 (1783) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x933f8000 - 0x9353bfef com.apple.QTKit 7.7 (1783) <0C6814E2-98C2-74F4-770F-BA355CA86F0F> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
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0x93569000 - 0x93675ff7 libGLProgrammability.dylib ??? (???) <04D7E5C3-B0C3-054B-DF49-3B333DCDEE22> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
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0x93724000 - 0x937effef com.apple.CoreServices.OSServices 359 (359) <1EBCB6E1-C23A-D21A-0FDE-B3763DCCF790> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
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0x9392a000 - 0x93998ff7 com.apple.QuickLookUIFramework 2.3 (327.6) <0A8CF0E7-9ED7-31F2-B6CC-7EE5A5F2EEC9> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x93999000 - 0x939aefff com.apple.ImageCapture 6.1 (6.1) <B909459A-EAC9-A7C8-F2A9-CD757CDB59E8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
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0x939b6000 - 0x939b9ff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <4D766435-EB76-C384-0127-1D20ACD74076> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x939ba000 - 0x939c1ff7 com.apple.aps.framework 1.2 (1.2) <906D8CCE-B0DA-C0FC-6A2A-C742D32AD216> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
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0x93d08000 - 0x93d40ff7 com.apple.LDAPFramework 2.0 (120.1) <FDBA63D6-E765-407A-AD1F-858116AECE8C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x93d41000 - 0x93dedfe7 com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x93f6d000 - 0x93fe8fff com.apple.AppleVAFramework 4.10.26 (4.10.26) <B293EC46-9F71-F448-F0E7-2960DC6DAEF7> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x94047000 - 0x94049ff7 com.apple.securityhi 4.0 (36638) <A5F4B929-AEDE-2DFB-E02F-89CEC0940023> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x9404a000 - 0x94178fe7 com.apple.CoreData 102.1 (251) <0C2636F3-CCB4-5ED9-1D3E-5AE36BE57071> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x94179000 - 0x94179ff7 com.apple.Cocoa 6.6 (???) <5A785062-1ABB-2A54-BAAC-8FEF95275E05> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9417a000 - 0x9435cfff com.apple.imageKit 2.0.3 (1.0) <6E557757-26F7-7941-8AE7-046EC1871F50> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
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0x947e8000 - 0x948a1fe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <03186216-0A12-4AA9-D7BA-3E3551A1195C> /usr/lib/libsqlite3.dylib
0x948cc000 - 0x94945ff7 com.apple.PDFKit 2.5.1 (2.5.1) <4C374867-71B8-B202-ADDA-9985B4379470> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x94946000 - 0x949c8ffb SecurityFoundation ??? (???) <20512B7E-DC54-8242-B656-64DCA1BFB739> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x949d7000 - 0x94c48fef com.apple.Foundation 6.6.7 (751.62) <5C995C7F-2EA9-50DC-9F2A-30237CDB31B1> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
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0x94ee6000 - 0x94f17ff7 libGLImage.dylib ??? (???) <0EE86397-A867-0BBA-E5B1-B800E43FC5CF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x94f18000 - 0x94f19ff7 com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <1DD14B2E-E466-1A45-5CF7-947766F0ECD9> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
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ITunes 11.1 Crashes When Accessing iTunes Store
I just upgraded to iOS 7 and iTunes 11 (from iOS 6 and iTunes 10) and iTunes seems to crash whenever I access the iTunes Store: "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
Any suggestions for troubleshooting/fixing?
Windows 7 Pro x64.
iTunes 11.1.0.126
Here's the Windows 7 troubleshooting stuff:
Description
Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 11.1.0.126
Application Timestamp: 52394b24
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18229
Fault Module Timestamp: 51fb1116
Exception Code: c06d007e
Exception Offset: 0000c41f
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Extra information about the problem
Bucket ID: 3840317286Some additional diagnostic information (still no solution )
Can connect to the iTunes store successfully when starting Windows in Safe Mode with networking. It seems that there is something running even when all of the startup items and non-Microsoft services listed in msconfig are disabled and whatever that is does not run in Safe Mode. Any thoughts?
It is not eset NOD32. I completely uninstalled this and still had the problem.
I noticed that when starting iTunes, there is a message that it is connecting to the Apple store and then attempts to send Genius information. This phase does not end unless I manually stop it, and in fact there is no network activity (no packets being sent or received). Thinking that this might suggest an issue with Windows Firewall (even though WF isn't supposed to block outgoing traffic) I disabled the firewall ... but iTunes still crashes when accessing the Store. -
Itunes crashes when accessed by apple tv
My itunes on my mac crashes when accessed through home sharing on an apple tv 2. ( actually from 3 different apple tv's). I have reinstalled itunes, tried new content, new user, reinstalled lion and started fresh. Works for awhile then crashes. Please help!!
System log:
Mar 16 13:24:23 Admins-iMac iTunes[501]: The plugin 'Quartz Composer Visualizer' failed to load because it has the wrong CPU architecture for this version of iTunes. (3585)
Mar 16 13:24:43 Admins-iMac [0x0-0x29029].com.apple.iTunes[501]: Successfully connected to the Intel plugin
Mar 16 13:24:43 Admins-iMac [0x0-0x29029].com.apple.iTunes[501]: Version from driver for Certificates 1
Mar 16 13:25:15 Admins-iMac mds[36]: (Error) LSOF: File '/private/var/run/utmpx' (fd=4) left open on device 234881026
Mar 16 13:25:15 Admins-iMac mds[36]: (Error) LSOF: File '/System/Library/Frameworks/CoreFoundation.framework/Versions/A/Resources/tokru leLE.data' (fd=15) left open on device 234881026
Mar 16 13:25:15 Admins-iMac mds[36]: (Error) LSOF: File '/usr/share/langid/langid.inv' (fd=19) left open on device 234881026
Mar 16 13:25:15 Admins-iMac mds[36]: (Error) LSOF: File '/usr/share/germantok/german.index' (fd=20) left open on device 234881026
Mar 16 13:26:19 Admins-iMac mds[36]: (/.Spotlight-V100/Store-V2/C9ED60C7-C95B-48B9-8816-4EA2B3118612)(Normal) IndexGeneral in openReverseStore:Shadowing reverse store on open
Mar 16 13:27:44 Admins-iMac [0x0-0x8008].com.apple.Safari[250]: DVFreeThread - CFMachPortCreateWithPort hack = 0x69909eb0, fPowerNotifyPort= 0x6991ecd0
Mar 16 13:27:44 Admins-iMac [0x0-0x8008].com.apple.Safari[250]: DVFreeThread - CFMachPortCreateWithPort hack = 0x1116f0, fPowerNotifyPort= 0x1063e0
Mar 16 13:28:30 Admins-iMac [0x0-0x8008].com.apple.Safari[250]: DVFreeThread - CFMachPortCreateWithPort hack = 0x13d900, fPowerNotifyPort= 0x138930
Mar 16 13:28:30 Admins-iMac [0x0-0x8008].com.apple.Safari[250]: DVFreeThread - CFMachPortCreateWithPort hack = 0x6a34c300, fPowerNotifyPort= 0x6a34b240
Mar 16 13:28:30 Admins-iMac [0x0-0x8008].com.apple.Safari[250]: DVFreeThread - CFMachPortCreateWithPort hack = 0x6a555510, fPowerNotifyPort= 0x6a55e910
Mar 16 13:28:30 Admins-iMac [0x0-0x8008].com.apple.Safari[250]: DVFreeThread - CFMachPortCreateWithPort hack = 0x6a55f570, fPowerNotifyPort= 0x6a55d450
Mar 16 13:28:30 Admins-iMac [0x0-0x8008].com.apple.Safari[250]: DVFreeThread - CFMachPortCreateWithPort hack = 0x6a14cdd0, fPowerNotifyPort= 0x6a14aa40
Mar 16 13:28:30 Admins-iMac [0x0-0x8008].com.apple.Safari[250]: DVFreeThread - CFMachPortCreateWithPort hack = 0x6a14c050, fPowerNotifyPort= 0x6a14c030
Mar 16 13:28:53 Admins-iMac [0x0-0x8008].com.apple.Safari[250]: DVFreeThread - CFMachPortCreateWithPort hack = 0x6b956340, fPowerNotifyPort= 0x6b95c380
Mar 16 13:28:53 Admins-iMac [0x0-0x8008].com.apple.Safari[250]: DVFreeThread - CFMachPortCreateWithPort hack = 0x143380, fPowerNotifyPort= 0x1434b0
Mar 16 13:29:56 Admins-iMac com.apple.launchctl.Background[532]: launchctl: Dubious file. Not of type .plist (skipping): /Library/LaunchAgents/com.netgear.wutility
Mar 16 13:30:13 Admins-iMac com.apple.launchctl.Background[542]: launchctl: Dubious file. Not of type .plist (skipping): /Library/LaunchAgents/com.netgear.wutility
Mar 16 13:30:16 Admins-iMac iTunes[539]: The plugin 'Quartz Composer Visualizer' failed to load because it has the wrong CPU architecture for this version of iTunes. (3585)
Mar 16 13:30:19 Admins-iMac com.apple.launchctl.Background[549]: launchctl: Dubious file. Not of type .plist (skipping): /Library/LaunchAgents/com.netgear.wutility
Mar 16 13:30:22 Admins-iMac mds[36]: (/.Spotlight-V100/Store-V2/C9ED60C7-C95B-48B9-8816-4EA2B3118612)(Warning) IndexStore in setAttributes:Items's transaction id 3 is too low for the current index 4. Discarding oid 1188d0.
Mar 16 13:30:25 Admins-iMac [0x0-0x34034].com.apple.iTunes[539]: iTunes(539,0x109414000) malloc: *** error for object 0x7fac324aa838: incorrect checksum for freed object - object was probably modified after being freed.
Mar 16 13:30:25 Admins-iMac [0x0-0x34034].com.apple.iTunes[539]: *** set a breakpoint in malloc_error_break to debug
Mar 16 13:30:28 Admins-iMac com.apple.launchd.peruser.503[233] ([0x0-0x34034].com.apple.iTunes[539]): Job appears to have crashed: Abort trap: 6
Mar 16 13:30:29 Admins-iMac ReportCrash[556]: Saved crash report for iTunes[539] version 10.6 (10.6) to /Users/krisbergesen/Library/Logs/DiagnosticReports/iTunes_2012-03-16-133029_Adm ins-iMac.crash
crash log:
Process: iTunes [539]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.6 (10.6)
Build Info: iTunes-10604001~1
Code Type: X86-64 (Native)
Parent Process: launchd [233]
Date/Time: 2012-03-16 13:30:25.308 -0700
OS Version: Mac OS X 10.7.3 (11D50)
Report Version: 9
Interval Since Last Report: 274703 sec
Crashes Since Last Report: 19
Per-App Interval Since Last Report: 260965 sec
Per-App Crashes Since Last Report: 19
Anonymous UUID: D32380B4-54F7-4322-8D86-E26913CCF3DC
Crashed Thread: 31
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[539]: garbage collection is OFF
*** error for object 0x7fac324aa838: incorrect checksum for freed object - object was probably modified after being freed.
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff87fe467a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff87fe3d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8d1546fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8d15ce64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8d15c676 CFRunLoopRunSpecific + 230
5 com.apple.HIToolbox 0x00007fff87c4a31f RunCurrentEventLoopInMode + 277
6 com.apple.HIToolbox 0x00007fff87c515c9 ReceiveNextEventCommon + 355
7 com.apple.HIToolbox 0x00007fff87c51456 BlockUntilNextEventMatchingListInMode + 62
8 com.apple.AppKit 0x00007fff85dd5f5d _DPSNextEvent + 659
9 com.apple.AppKit 0x00007fff85dd5861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
10 com.apple.AppKit 0x00007fff85dd219d -[NSApplication run] + 470
11 com.apple.iTunes 0x0000000100454e88 0x100451000 + 16008
12 com.apple.iTunes 0x0000000100454cc8 0x100451000 + 15560
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff87fe67e6 kevent + 10
1 libdispatch.dylib 0x00007fff848ba5be _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff848b914e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff87fe6192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8cee9594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8ceeab85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff87fe6192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8cee9594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8ceeab85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff87fe467a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff87fe3d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8d1546fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8d15ce64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8d15c676 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x00007fff8d16c38f CFRunLoopRun + 95
6 com.apple.iTunes 0x000000010045ad17 0x100451000 + 40215
7 com.apple.iTunes 0x0000000100ce385a 0x100451000 + 8988762
8 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff87fe5bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8ceeb274 _pthread_cond_wait + 840
2 com.apple.iTunes 0x000000010045aec4 0x100451000 + 40644
3 com.apple.iTunes 0x000000010046b5a1 0x100451000 + 107937
4 com.apple.iTunes 0x0000000100ce385a 0x100451000 + 8988762
5 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff87fe467a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff87fe3d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8d1546fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8d15ce64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8d15c676 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x00007fff8d16c38f CFRunLoopRun + 95
6 com.apple.iTunes 0x00000001004738c4 0x100451000 + 141508
7 com.apple.iTunes 0x0000000100ce385a 0x100451000 + 8988762
8 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff87fe5bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8ceeb274 _pthread_cond_wait + 840
2 com.apple.iTunes 0x000000010045aec4 0x100451000 + 40644
3 com.apple.iTunes 0x000000010045ae00 0x100451000 + 40448
4 com.apple.iTunes 0x0000000100e099e0 0x100451000 + 10193376
5 com.apple.iTunes 0x0000000100e09a05 0x100451000 + 10193413
6 com.apple.iTunes 0x0000000100ce385a 0x100451000 + 8988762
7 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff87fe467a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff87fe3d71 mach_msg + 73
2 com.apple.iTunes 0x0000000100543ceb 0x100451000 + 994539
3 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
4 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff87fe547a __accept + 10
1 com.apple.iTunes 0x0000000100c6dc27 0x100451000 + 8506407
2 com.apple.iTunes 0x0000000100c549e9 0x100451000 + 8403433
3 com.apple.iTunes 0x0000000100c54b8c 0x100451000 + 8403852
4 com.apple.iTunes 0x0000000100ce385a 0x100451000 + 8988762
5 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff87fe547a __accept + 10
1 com.apple.iTunes 0x0000000100c6dc27 0x100451000 + 8506407
2 com.apple.iTunes 0x0000000100c549e9 0x100451000 + 8403433
3 com.apple.iTunes 0x0000000100c54b8c 0x100451000 + 8403852
4 com.apple.iTunes 0x0000000100ce385a 0x100451000 + 8988762
5 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 11:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff87fe5df2 __select + 10
1 com.apple.CoreFoundation 0x00007fff8d1a5cdb __CFSocketManager + 1355
2 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
3 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff87fe467a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff87fe3d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8d1546fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8d15ce64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8d15c676 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x00007fff8d16c38f CFRunLoopRun + 95
6 com.apple.iTunes 0x000000010045ad17 0x100451000 + 40215
7 com.apple.iTunes 0x0000000100ce385a 0x100451000 + 8988762
8 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff87fe5bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8ceeb2a6 _pthread_cond_wait + 890
2 com.apple.iTunes 0x0000000100cae3d0 0x100451000 + 8770512
3 com.apple.iTunes 0x0000000100cae237 0x100451000 + 8770103
4 com.apple.iTunes 0x0000000100cae2e1 0x100451000 + 8770273
5 com.apple.iTunes 0x000000010047c15a 0x100451000 + 176474
6 com.apple.iTunes 0x0000000100ce385a 0x100451000 + 8988762
7 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff87fe467a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff87fe3d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8d1546fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8d15ce64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8d15c676 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x00007fff8d16c38f CFRunLoopRun + 95
6 com.apple.iTunes 0x000000010045ad17 0x100451000 + 40215
7 com.apple.iTunes 0x0000000100ce385a 0x100451000 + 8988762
8 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff87fe467a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff87fe3d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8d1546fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8d15ce64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8d15c676 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x00007fff8d16c38f CFRunLoopRun + 95
6 com.apple.iTunes 0x000000010045ad17 0x100451000 + 40215
7 com.apple.iTunes 0x0000000100ce385a 0x100451000 + 8988762
8 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff87fe6192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8cee9594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8ceeab85 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff87fe467a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff87fe3d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8d1546fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8d15ce64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8d15c676 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x00007fff8d16c38f CFRunLoopRun + 95
6 com.apple.iTunes 0x000000010045ad17 0x100451000 + 40215
7 com.apple.iTunes 0x0000000100ce385a 0x100451000 + 8988762
8 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 18:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff87fe5bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8ceeb274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00007fff81c5c5a0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff8d4d16ba ***::MessageQueue<WebCore::LocalStorageTask>::waitForMessage() + 132
4 com.apple.WebCore 0x00007fff8d4d1613 WebCore::LocalStorageThread::threadEntryPoint() + 99
5 com.apple.WebCore 0x00007fff8d4d155b WebCore::LocalStorageThread::threadEntryPointCallback(void*) + 9
6 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 19:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff87fe5bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8ceeb274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00007fff81c5c5f7 ***::ThreadCondition::timedWait(***::Mutex&, double) + 151
3 com.apple.JavaScriptCore 0x00007fff81e88ccf JSC::Heap::blockFreeingThreadMain() + 319
4 com.apple.JavaScriptCore 0x00007fff81e88d09 JSC::Heap::blockFreeingThreadStartFunc(void*) + 9
5 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 20:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff87fe467a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff87fe3d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8d1546fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8d15ce64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8d15c676 CFRunLoopRunSpecific + 230
5 com.apple.Foundation 0x00007fff849bcffb +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
6 com.apple.Foundation 0x00007fff849b174e -[NSThread main] + 68
7 com.apple.Foundation 0x00007fff849b16c6 __NSThread__main__ + 1575
8 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 21:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff87fe5bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8ceeb274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00007fff81c5c5a0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff8d4d16ba ***::MessageQueue<WebCore::LocalStorageTask>::waitForMessage() + 132
4 com.apple.WebCore 0x00007fff8d4d1613 WebCore::LocalStorageThread::threadEntryPoint() + 99
5 com.apple.WebCore 0x00007fff8d4d155b WebCore::LocalStorageThread::threadEntryPointCallback(void*) + 9
6 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff87fe5df2 __select + 10
1 com.apple.iTunes 0x0000000100c6df0e 0x100451000 + 8507150
2 com.apple.iTunes 0x0000000100c62978 0x100451000 + 8460664
3 com.apple.iTunes 0x0000000100c633b3 0x100451000 + 8463283
4 com.apple.iTunes 0x000000010047c1ea 0x100451000 + 176618
5 com.apple.iTunes 0x0000000100ce385a 0x100451000 + 8988762
6 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff87fe5bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8ceeb274 _pthread_cond_wait + 840
2 com.apple.iTunes 0x000000010045aec4 0x100451000 + 40644
3 com.apple.iTunes 0x000000010045ae00 0x100451000 + 40448
4 com.apple.iTunes 0x0000000100c63160 0x100451000 + 8462688
5 com.apple.iTunes 0x0000000100c6330a 0x100451000 + 8463114
6 com.apple.iTunes 0x000000010047c1ea 0x100451000 + 176618
7 com.apple.iTunes 0x0000000100ce385a 0x100451000 + 8988762
8 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff87fe5bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8ceeb274 _pthread_cond_wait + 840
2 com.apple.iTunes 0x000000010045aec4 0x100451000 + 40644
3 com.apple.iTunes 0x000000010045ae00 0x100451000 + 40448
4 com.apple.iTunes 0x0000000100c63160 0x100451000 + 8462688
5 com.apple.iTunes 0x0000000100c6330a 0x100451000 + 8463114
6 com.apple.iTunes 0x000000010047c1ea 0x100451000 + 176618
7 com.apple.iTunes 0x0000000100ce385a 0x100451000 + 8988762
8 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff87fe5bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8ceeb274 _pthread_cond_wait + 840
2 com.apple.iTunes 0x000000010045aec4 0x100451000 + 40644
3 com.apple.iTunes 0x000000010045ae00 0x100451000 + 40448
4 com.apple.iTunes 0x0000000100c63160 0x100451000 + 8462688
5 com.apple.iTunes 0x0000000100c6330a 0x100451000 + 8463114
6 com.apple.iTunes 0x000000010047c1ea 0x100451000 + 176618
7 com.apple.iTunes 0x0000000100ce385a 0x100451000 + 8988762
8 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 26:
0 libsystem_kernel.dylib 0x00007fff87fe5bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8ceeb274 _pthread_cond_wait + 840
2 com.apple.iTunes 0x000000010045aec4 0x100451000 + 40644
3 com.apple.iTunes 0x000000010045ae00 0x100451000 + 40448
4 com.apple.iTunes 0x0000000100c63160 0x100451000 + 8462688
5 com.apple.iTunes 0x0000000100c6330a 0x100451000 + 8463114
6 com.apple.iTunes 0x000000010047c1ea 0x100451000 + 176618
7 com.apple.iTunes 0x0000000100ce385a 0x100451000 + 8988762
8 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff87fe5bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8ceeb274 _pthread_cond_wait + 840
2 com.apple.iTunes 0x000000010045aec4 0x100451000 + 40644
3 com.apple.iTunes 0x000000010045ae00 0x100451000 + 40448
4 com.apple.iTunes 0x0000000100c63160 0x100451000 + 8462688
5 com.apple.iTunes 0x0000000100c6330a 0x100451000 + 8463114
6 com.apple.iTunes 0x000000010047c1ea 0x100451000 + 176618
7 com.apple.iTunes 0x0000000100ce385a 0x100451000 + 8988762
8 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 28:
0 libsystem_kernel.dylib 0x00007fff87fe5bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8ceeb274 _pthread_cond_wait + 840
2 com.apple.iTunes 0x000000010045aec4 0x100451000 + 40644
3 com.apple.iTunes 0x000000010045ae00 0x100451000 + 40448
4 com.apple.iTunes 0x0000000100c63160 0x100451000 + 8462688
5 com.apple.iTunes 0x0000000100c6330a 0x100451000 + 8463114
6 com.apple.iTunes 0x000000010047c1ea 0x100451000 + 176618
7 com.apple.iTunes 0x0000000100ce385a 0x100451000 + 8988762
8 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 29:
0 libsystem_kernel.dylib 0x00007fff87fe5bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8ceeb274 _pthread_cond_wait + 840
2 com.apple.iTunes 0x000000010045aec4 0x100451000 + 40644
3 com.apple.iTunes 0x000000010045ae00 0x100451000 + 40448
4 com.apple.iTunes 0x0000000100c63160 0x100451000 + 8462688
5 com.apple.iTunes 0x0000000100c6330a 0x100451000 + 8463114
6 com.apple.iTunes 0x000000010047c1ea 0x100451000 + 176618
7 com.apple.iTunes 0x0000000100ce385a 0x100451000 + 8988762
8 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 30:
0 libsystem_kernel.dylib 0x00007fff87fe467a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff87fe3d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8d1546fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8d15ce64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8d15c676 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x00007fff8d16c38f CFRunLoopRun + 95
6 com.apple.iTunes 0x000000010045ad17 0x100451000 + 40215
7 com.apple.iTunes 0x0000000100ce385a 0x100451000 + 8988762
8 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 31 Crashed:
0 libsystem_kernel.dylib 0x00007fff87fe5ce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff8cee97d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff8cedaa7a abort + 143
3 libsystem_c.dylib 0x00007fff8cefc4ac szone_error + 459
4 libsystem_c.dylib 0x00007fff8cefc4e8 free_list_checksum_botch + 29
5 libsystem_c.dylib 0x00007fff8cefc625 tiny_free_list_remove_ptr + 158
6 libsystem_c.dylib 0x00007fff8cf0055d szone_free_definite_size + 1713
7 libsystem_c.dylib 0x00007fff8cf39789 free + 194
8 com.apple.ImageIO.framework 0x00007fff84809181 writeOnePng + 2399
9 com.apple.ImageIO.framework 0x00007fff848093b1 _CGImagePluginWritePNG + 100
10 com.apple.ImageIO.framework 0x00007fff847ecb74 CGImageDestinationFinalize + 147
11 com.apple.iTunes 0x000000010084cd55 0x100451000 + 4177237
12 com.apple.iTunes 0x0000000100a02a71 0x100451000 + 5970545
13 com.apple.iTunes 0x0000000100a0dc9b 0x100451000 + 6016155
14 com.apple.iTunes 0x0000000100a0ed48 0x100451000 + 6020424
15 com.apple.iTunes 0x000000010047c1ea 0x100451000 + 176618
16 com.apple.iTunes 0x0000000100ce385a 0x100451000 + 8988762
17 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
18 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 32:
0 libsystem_kernel.dylib 0x00007fff87fe5bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8ceeb2a6 _pthread_cond_wait + 890
2 com.apple.iTunes 0x0000000100cae3d0 0x100451000 + 8770512
3 com.apple.iTunes 0x0000000100cae237 0x100451000 + 8770103
4 com.apple.iTunes 0x0000000100cae2e1 0x100451000 + 8770273
5 com.apple.iTunes 0x000000010047c15a 0x100451000 + 176474
6 com.apple.iTunes 0x0000000100ce385a 0x100451000 + 8988762
7 libsystem_c.dylib 0x00007fff8cee78bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8ceeab75 thread_start + 13
Thread 31 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x0000000109413798 rdx: 0x0000000000000000
rdi: 0x000000000001650b rsi: 0x0000000000000006 rbp: 0x00000001094137c0 rsp: 0x0000000109413798
r8: 0x00007fff72bd7fb8 r9: 0x0000000000000000 r10: 0x00007fff87fe5d0a r11: 0xffffff80002d8220
r12: 0x00000001018b3000 r13: 0x000000010817a000 r14: 0x0000000109414000 r15: 0x000000010817a0c0
rip: 0x00007fff87fe5ce2 rfl: 0x0000000000000246 cr2: 0x000000010817d000
Logical CPU: 0
Binary Images:
0x100451000 - 0x1015f0fe7 com.apple.iTunes (10.6 - 10.6) <A7AC514C-E3C4-B6E4-522A-D3FE410790C6> /Applications/iTunes.app/Contents/MacOS/iTunes
0x1018b8000 - 0x10193dfff com.apple.iTunes.iPodUpdater (10.4 - 10.4) <57271DCB-BB7A-136A-DA36-A4B8BD741132> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x10198e000 - 0x1019baff7 com.apple.avfoundationcf (2.0 - 63.1) <B36CB7A2-C5EB-3BB6-924B-531868A092EB> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x1019ee000 - 0x1019f4fff com.apple.agl (3.1.4 - AGL-3.1.4) <088639B9-02F5-3137-B1BF-3BE6210442A5> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x1019fb000 - 0x101a01fff com.apple.iPod (1.7 - 19) <8F1B8246-F053-3CD1-9040-29440BDB19D7> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x101a09000 - 0x101d35ff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5 - compatibility 1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x101d62000 - 0x101d99ff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5 - compatibility 1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x101dab000 - 0x101e81fe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5 - compatibility 1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x101ea2000 - 0x101ee5ff7 +libgnsdk_submit.1.9.5.dylib (1.9.5 - compatibility 1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x1033c7000 - 0x1038adfef com.apple.CoreFP (2.1.34 - 2.1.34) <95920305-D9C6-2708-1425-1F1EEF075C09> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x103a5e000 - 0x1050abfff com.apple.CoreFP1 (1.14.34 - 1.14.34) <8D1AF265-5B28-C40D-9072-6078B85C23B5> /System/Library/PrivateFrameworks/CoreFP1.framework/CoreFP1
0x106385000 - 0x106387fff com.apple.textencoding.unicode (2.4 - 2.4) <FD4695F4-6110-36C6-AC06-86453E30FF6E> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x1063bb000 - 0x1063bffff com.apple.audio.AudioIPCPlugIn (1.2.2 - 1.2.2) <D4D40031-05D5-3D8B-A9A5-490D9483E188> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x1063c4000 - 0x1063cafff com.apple.audio.AppleHDAHALPlugIn (2.1.7 - 2.1.7f9) <CA4B5CB4-6F02-396A-B7CA-C9DE876544CD> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x106743000 - 0x10676afff libssl.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <B0925A5D-5355-3ECE-BF2F-E576FF105F5A> /usr/lib/libssl.0.9.7.dylib
0x10693b000 - 0x106a86ff7 com.apple.audio.units.Components (1.7.2 - 1.7.2) <DC2BA4BE-E91A-3680-A88A-D8A709C48909> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x106afa000 - 0x106b91fef com.apple.mobiledevice (507.6 - 507.6) <4BA1CF9E-D65B-71E4-2754-AE9688DC943A> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x106be1000 - 0x106cc4fff libcrypto.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <358B5B40-43B2-3F92-9FD3-DAA68806E1FF> /usr/lib/libcrypto.0.9.7.dylib
0x106d1a000 - 0x106efbff7 com.apple.audio.codecs.Components (2.2 - 2.2) <377AABF6-6E0C-39C0-BAF2-054E9AEF76F7> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x7fff60051000 - 0x7fff60085baf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
0x7fff81373000 - 0x7fff81374ff7 libsystem_sandbox.dylib (??? - ???) <5087ADAD-D34D-3844-9D04-AFF93CED3D92> /usr/lib/system/libsystem_sandbox.dylib
0x7fff81375000 - 0x7fff8137bfff IOSurface (??? - ???) <8114F62C-F75D-3123-99E9-268CB3AE74F7> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff81531000 - 0x7fff81532fff libunc.dylib (24.0.0 - compatibility 1.0.0) <337960EE-0A85-3DD0-A760-7134CF4C0AFF> /usr/lib/system/libunc.dylib
0x7fff81533000 - 0x7fff81534fff com.apple.MonitorPanelFramework (1.4.0 - 1.4.0) <92364334-3B11-360B-89D8-447185FEC653> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x7fff81535000 - 0x7fff8156ffe7 com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff81570000 - 0x7fff81574fff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
0x7fff81c51000 - 0x7fff81edcfff com.apple.JavaScriptCore (7534.53 - 7534.53.8) <619D6392-D833-3C55-B1C0-4DAA0477796C> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff82020000 - 0x7fff82028fff libsystem_dnssd.dylib (??? - ???) <D0CEBE0E-956F-3CCF-9808-25FDEA42B9AF> /usr/lib/system/libsystem_dnssd.dylib
0x7fff82384000 - 0x7fff8241eff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8241f000 - 0x7fff82454fff com.apple.securityinterface (5.0 - 55007) <D46E73F4-D8E9-3F53-A083-B9D71ED74492> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff824c3000 - 0x7fff824d6ff7 libCRFSuite.dylib (??? - ???) <0B76941F-218E-30C8-B6DE-E15919F8DBEB> /usr/lib/libCRFSuite.dylib
0x7fff82510000 - 0x7fff82646fff com.apple.vImage (5.1 - 5.1) <A08B7582-67BC-3EED-813A-4833645964A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff82647000 - 0x7fff8269bff7 libFontRegistry.dylib (??? - ???) <F98926EF-FFA0-37C5-824C-02E436E21DD1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff8269e000 - 0x7fff826a8ff7 liblaunch.dylib (392.36.0 - compatibility 1.0.0) <CB8B5808-80C0-318E-AE12-96CA916442FE> /usr/lib/system/liblaunch.dylib
0x7fff826a9000 - 0x7fff826d0fff com.apple.framework.internetaccounts (1.2 - 3) <A3FFB4BD-77BE-388F-ADB1-9CA80A68B1F2> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x7fff82702000 - 0x7fff82754ff7 libGLU.dylib (??? - ???) <3C9153A0-8499-3DC0-AAA4-9FA6E488BE13> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff82807000 - 0x7fff82862ff7 com.apple.HIServices (1.11 - ???) <DE8FA7FA-0A41-35D9-8473-5104F81DA934> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff82d86000 - 0x7fff82dc5fff com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff82dc6000 - 0x7fff82f2dff7 com.apple.CFNetwork (520.3.2 - 520.3.2) <516B611D-E53E-3467-9211-3C5B86ABA865> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff82f39000 - 0x7fff82f64ff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <4DB5ED11-004B-36B5-AE5F-2AB714754241> /usr/lib/libxslt.1.dylib
0x7fff82f65000 - 0x7fff83072fff libJP2.dylib (??? - ???) <F2B34A61-75F0-3BFE-A309-EE0DF4AF9E37> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff83073000 - 0x7fff8307eff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
0x7fff8307f000 - 0x7fff830afff7 com.apple.DictionaryServices (1.2.1 - 158.2) <3FC86118-7553-38F7-8916-B329D2E94476> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff831df000 - 0x7fff83502ff7 com.apple.AddressBook.framework (6.1 - 1083) <9C23C164-B9E1-3F80-83F4-C027AF282DE6> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x7fff83503000 - 0x7fff8350eff7 com.apple.speech.recognition.framework (4.0.19 - 4.0.19) <48607E6E-8612-3267-9184-E948B1863B32> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff8350f000 - 0x7fff8351fff7 com.apple.opengl (1.7.6 - 1.7.6) <C168883D-9BC5-3C38-9937-42852D719718> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff835f8000 - 0x7fff83751fff com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) <0AD8197C-1BA9-30CD-98F1-4CA2C6559BA8> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff83752000 - 0x7fff83805fff com.apple.CoreText (220.11.0 - ???) <0322442E-0530-37E8-A7D6-AEFD909F0AFE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff83806000 - 0x7fff83806fff com.apple.quartzframework (1.5 - 1.5) <2C13AE76-C86B-3D48-A583-121689190F74> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff83807000 - 0x7fff8386fff7 com.apple.audio.CoreAudio (4.0.2 - 4.0.2) <DFD8F4DE-3B45-3A2E-9CBE-FD8D5DD30923> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff83870000 - 0x7fff83876fff libmacho.dylib (800.0.0 - compatibility 1.0.0) <165514D7-1BFA-38EF-A151-676DCD21FB64> /usr/lib/system/libmacho.dylib
0x7fff8392d000 - 0x7fff83970ff7 libRIP.A.dylib (600.0.0 - compatibility 64.0.0) <85D00F5C-43ED-33A9-80B4-72EB0EAE3E25> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff83b00000 - 0x7fff83e9efef com.apple.MediaToolbox (1.0 - 705.61) <F48F2150-0573-354C-BBB2-BA52DD0FD0AB> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x7fff83e9f000 - 0x7fff83eebff7 com.apple.SystemConfiguration (1.11.2 - 1.11) <A14F3583-9CC0-397D-A50E-17217075953F> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff83eec000 - 0x7fff84076ff7 com.apple.QTKit (7.7.1 - 2315) <BFC33B70-34F2-3940-A14A-3C51036589F0> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff84077000 - 0x7fff84077fff com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff84078000 - 0x7fff84156fff com.apple.DiscRecording (6.0.3 - 6030.4.1) <8DB1BDDD-F066-3E8B-B416-11DF712C6A1E> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff84157000 - 0x7fff841f9ff7 com.apple.securityfoundation (5.0 - 55107) <6C2E7362-CB11-3CBD-BB1C-348E4B10F25A> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff84200000 - 0x7fff8425cff7 com.apple.QuickLookFramework (3.1 - 500.10) <35BF320E-26F5-310C-9FA9-D60919B218EC> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8425d000 - 0x7fff84277fff com.apple.CoreMediaAuthoring (2.0 - 890) <7BE57576-8EF5-3473-95E6-6191E239E3F0> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff84278000 - 0x7fff8429eff7 com.apple.framework.familycontrols (3.0 - 300) <DC06CF3A-2F10-3867-9498-CADAE30D0CE4> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff8429f000 - 0x7fff842f3ff7 com.apple.ImageCaptureCore (3.0.2 - 3.0.2) <68147E63-C211-361E-8B24-B5E0675B4297> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff842f4000 - 0x7fff84347fff com.apple.AppleVAFramework (5.0.14 - 5.0.14) <45159B9E-05BF-35B2-AF76-D933490FBFB1> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff84348000 - 0x7fff84353ff7 com.apple.aps.framework (2.1 - 2.1) <C8EB8D68-5E33-325F-B64D-CEAFE2EBB60C> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x7fff84354000 - 0x7fff8435dff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
0x7fff8435e000 - 0x7fff845d4ff7 com.apple.imageKit (2.1.1 - 1.0) <A4A58BBB-70BB-3A0F-84F0-49EC6113BF2F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff845d5000 - 0x7fff84667ff7 com.apple.CorePDF (3.1 - 3.1) <F81F99A9-7FF6-3A6A-92C7-78C76BA35777> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff84668000 - 0x7fff846a6fff com.apple.bom (11.0 - 183) <F300B9EC-995E-33A7-9175-9F07D4B68F16> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff846ff000 - 0x7fff84723fff com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff84724000 - 0x7fff8473bfff com.apple.CFOpenDirectory (10.7 - 146) <E6D4F114-678B-3957-9C59-9206ECDA756E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff84742000 - 0x7fff84747fff libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
0x7fff84748000 - 0x7fff847bbfff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff847be000 - 0x7fff8489cfff com.apple.ImageIO.framework (3.1.1 - 3.1.1) <DB530A63-8ECF-3B53-AC9A-1692A5397E2F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff848ad000 - 0x7fff848adfff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff848b7000 - 0x7fff848c5fff libdispatch.dylib (187.7.0 - compatibility 1.0.0) <712AAEAC-AD90-37F7-B71F-293FF8AE8723> /usr/lib/system/libdispatch.dylib
0x7fff848c6000 - 0x7fff848ccfff com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff848cd000 - 0x7fff84943fff com.apple.ISSupport (1.9.8 - 56) <2BEEF162-893F-356C-BD4E-8668F044A917> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x7fff84952000 - 0x7fff84956fff libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <37517279-C92E-3217-B49A-838198B48787> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff84957000 - 0x7fff84c70ff7 com.apple.Foundation (6.7.1 - 833.24) <6D4E6F93-64EF-3D41-AE80-2BB10E2E6323> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff84c71000 - 0x7fff84c74fff com.apple.AppleSystemInfo (1.0 - 1) <111B6F69-3FBD-3860-BCF8-1DF02D9BED28> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff84c75000 - 0x7fff84cb0fff com.apple.LDAPFramework (3.1 - 120.2) <19B714EB-104B-38D2-9ADD-155F71F6844B> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff84cb1000 - 0x7fff84cceff7 com.apple.openscripting (1.3.3 - ???) <4FACC89E-FDAA-3CA5-B5CD-1F4EEAEDF7CF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff84ccf000 - 0x7fff85131ff7 com.apple.RawCamera.bundle (3.9.1 - 586) <1AA853F4-E429-33E3-B4A9-6B019CCCC5E4> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff85132000 - 0x7fff852bcff7 com.apple.WebKit (7534.53 - 7534.53.11) <2969964C-2759-3407-9EBB-C1304A556755> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff852bd000 - 0x7fff853c4fe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
0x7fff8542b000 - 0x7fff85448fff libxpc.dylib (77.18.0 - compatibility 1.0.0) <26C05F31-E809-3B47-AF42-1460971E3AC3> /usr/lib/system/libxpc.dylib
0x7fff8546a000 - 0x7fff854dfff7 libc++.1.dylib (19.0.0 - compatibility 1.0.0) <C0EFFF1B-0FEB-3F99-BE54-506B35B555A9> /usr/lib/libc++.1.dylib
0x7fff8558f000 - 0x7fff85595ff7 libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib
0x7fff8576d000 - 0x7fff85a4ffff com.apple.security (7.0 - 55110) <252F9E04-FF8A-3EA7-A38E-51DD0653663C> /System/Library/Frameworks/SeI had this issue and tried everything i could find on the posts. What it turned out to be was one of my movies, that played fine on itunes, was somehow corrupted and would crash itunes when accessed by ATV2.
To find out if all your movie files are OK, copy the entire itunes>music>movies folder onto your desktop. Then delete all the moves from itunes. Then add the movies back from your copied folder into the itunes library (you can drag them in, or go through the alias that automatically adds them). For me, when I reached the corrupted movie, it crashed itunes as I was adding it back to the library.
he movie in question (a home movie saved as mp4) seemed fine outside of itunes - it played OK on Quicktime - but somehow couldnt be added to itunes without crashing it. I had to reconvert it, using handbrake, which resulted in an m4v that now works fine.
My guess is that ATV2 attempt to access and create artwork for all the movie files, but when it hits one that is a corrupted, it crashes itunes in doing so. -
ITunes 12 crashes when accessing the store
I installed Yosemite and iTunes 12.0.1. Since then, it crashes when accessing the store (wolor wheel)
I re-installed iTunes. It works with my Library when my iMac is disconnected from the net, but as soon as iTunes tries to access the store and refresh iTunes Match… Bang. It freezes again and I have to re-install it (it freezes again when I restart, even when disconnected).
Ho can I solve this, please ?I was having the same issue. iTunes Match had little or none to do with it. Basically anything that required logging into the store (I needed to re auth). Frustrating because iTunes now makes you use your apple id for the tiniest little tasks, and worse yet, it shows logged in, but it really isn't. Anytime I tried to authenticate it would time out and then cause iTunes and a library file to not respond, causing me to force quit. I did notice my wireless connection was suffering. I rebooted my router and tried again, voila! connected and authorized! no time outs! iTunes 12.0.1.26 seems to be a little sensitive to weak connections?
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My itunes software crashes when accessing the music downloads. I use window 8.1
Is there a fix for itunes crashing when accessing the music download. I use windows 8.1?
Hello gaz2243,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario -
TS1424 iTunes 11 crashes when accessing iTunes store
iTunes 11 crashes when accessing iTunes store. Any suggestions?
Try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message -
My itunes crash when accessing the library of IMatch
My itunes crash when accessing the library of IMatch. I'm using Windows 7 64 bit.
this error is occurring in the last update.solved the problem by removing the file TSLicense.
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Itunes 10.6 crashing when accessing movies tab in itunes library
itunes 10.6 crashing when accessing movies tab in itunes library
Unable to access any movie in the library.upgrading to itunes 10.6 is crashing computers better to leave it until this bug can be fixed.
Quick time is not the issue with this particular bug -
Spinning Beach Ball then frequent crash when editing movie
Help! I have tried everything; the project I am working on is about 14 min. long, still pics only, with transitions; I had extracted the audio from the clips (a trick I learned after trying to export movies previously) and now when trying to delete the audio extracts, I get looooooooong hang times, and frequent crashes. Also, frequent crashes when just updating transitions, etc. Any suggestions? I have to have this finished soon, it is an anniversary video for my niece's folks.
Thankshttp://discussions.apple.com/message.jspa?messageID=2920540#2920540
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Well, as I said, Firefox 3.6.8 crashes when accessing Add-on Manager and Google Toolbar (v 7.1.20100723W) is enabled. This is on a 2010 white unibody macbook. I have a google toolbar, and all of a sudden, it keeps saying that it can't communicate with the toolbar. Now, I can't even uninstall it because whenever I go to the add on manager, it says there's an 'unresponsive script'. Could anyone help me? Thanks.
I fixed it by running in Safe Mode, and uninstalling Personas. Thanks again!
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Itunes 11.1.5.5 crashes when playing a Music Video
Itunes 11.1.5.5 crashes when trying to play back one specific video that was purchased through ITunes. It played once just fine. Now it crashes Itunes with every attempt at playback. Other previously purchased music videos play just fine. Any suggestions? Even a backup copy has the same effect.
As a side note: With the same video on a 4th Generation Ipod Touch, The slider can be seen counting through the video, but there is no audio and only a dark screen. Yet, other purchased videos play just fine. Also, the crash occured on the previous version of Itunes.
Itunes 11.1.5.5 Running on Windows 8.1 with the current version of Apple's video player software (that I can't remember the name of although I have just updated it and Itunes).Apple support seems to know nothing about why iTunes 11.1.5 has this problem.
Anybody know how to roll back to 11.1.4? The problem didn't exist there.
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