ITunes 12 crashing on iMac - now music files missing - help!

Hi
I'm not tech-savvy so apologies in advance! I installed iTunes 12 on my iMac (early 2008) running OSX 10.7.5, I previously had iTunes 11 and now find the new version crashed regularly. However whne it did that again yesterday, on restarting a good 75-80% of my music files have disappeared. Not good. Can anyone help me work out where they have gone, and how to get them back? Any assistance would be much appreciated. I tried backing up to my previous iTunes library from a Time Machine backup but to no avail. Help!!

Hi
Any help appreciated! Thanks

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But I can using Windows.
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I recently noticed that many of my music files are missing, and that the selection appears to be somewhat random. They are retained in iTunes, but have the ! next to them. So, doing the logical thing, I tried to locate them, and the files themselves are missing, but their iTunes link is preserved.
In an effort to continue to do the logical thing, I then systematically went through my CD library, re-loading all the missing material back into iTunes. This was extremely tedious, but appeared to fix most of the issues (obviously, the ones were the CD case was mysteriously empty were left unfixed). The files played fine at that time. Then I carried the computer upstairs to my home office, where I proceeded to plug it in to do a time machine backup on the newly transferred files.
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And what makes matters really strange is that when I tried to look up the missing files--which I know myself to have imported yesterday--in the fresh time machine backup I made right after importing all that music, they are all missing.
So, it appears that iTunes is systematically deleting files at random. While I'm tempted to try to put the missing ones back on (fewer are "re-missing" than I was able to replace, so it's a little better), this doesn't exactly seem fruitful, given the fresh deletions.
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- The issue appears to have originally arisen quite some time ago, as these files are systemically missing from all backups made by time machine. However, it wasn't all that long ago that I deleted my entire library and started over (about 2 years, so the files should have been natively present on 2 of my macs) by re-importing all the files in my music folder. This newly created library has since become the "master" library that is propigated to all my other computers (although I don't trust iCloud for obvious reasons, given this fiasco--Thanks, Apple...)
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http://support.apple.com/kb/TS5376
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Hi there!
I suspect I know the answer to this already, but I hope I'm wrong! :-D
I have my macbook a while now, but I've only recently started using iTunes properly.
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However, all signs point to "I erased all my itunes music files."
Bummer
is there anything else to try or is my music gone?
Do you still have all or most or some of your music on the iPod? If so:
These links will give you several methods of recovering whatever songs remain on your iPod; some free, some third-party software, some more comprehensive for restoring Playlists, Ratings, Play Counts, etc. Read them and their associated links before deciding on a strategy that works for you. There are many various third-party software programs that will offer a more robust process, or an easier GUI. Do a Google search for them if the links below leave you wanting…
Don King Resurrected: Deleted files from hard drive (free user steps – music recovery only)
MacMuse: Computer Crashed (free user steps – music recovery only)
Copying music from iPod to computer (a primer on various methods and software)
Copying Songs from Your iPod to a Mac or PC (resource for 3rd party software)
iPodRip Software (Free trial: Mac & Windows)
PodUtil Software (Mac & Windows)
YamiPod Software (Free: Mac & Windows)
PodPlus Software (Windows)
TuneJack Software (Windows)
Senuti (Mac OS X v10.3 or higher Recovery Utility)
XPlay (Windows software For Music Recovery &/or Cross-Platform Functionality)
XPlay Photo Browser (For recovering Photos)
Extremely Simple & Free Method: (just to recover the song files – may not work on a Mac)
1 - Open iTunes
2 - Edit=>Preferences=>’Advanced/General’ tab
2a --- Select ‘Copy files to iTunes Music folder when adding to library’: checked
2b --- Select ‘Keep iTunes Music folder organized’: checked
2c --- Click OK to store changes
3 - Attach your iPod to the PC and hold down the ‘Shift+Ctrl’ keys until the iPod is fully recognized (this will defeat the auto-sync process)
4 - If you get a dialog box to link the Library, decline this option
5 - Within iTunes: Edit=>Preferences=>’iPod’ tab: switch iPod to manual transfer – click ‘OK’
6 – Eject iPod
7 – Close iTunes, then reopen iTunes and attach the iPod (it’s in manual sync now)
8 – File=>Add Folder
9 - Browse to and open ‘My Computer’ (click on the ‘+’) and select the iPod (or the lower ‘\iPod_Control’ sub-folder)
10 - Click OK
-- The music files should start to transfer back into iTunes with its correct information
–-- This will take some time depending on your PC’s speed and the amount of songs on the iPod
No Playlists, or Ratings, Last Played, & Play Count attributes will be transferred from the iPod to iTunes using this method.
If you have problems with seeing the iPod within 'My Computer', try again switching your update method to 'manual', detach the iPod, then reconnect the iPod to the PC.
After recovering your Library, strongly consider developing a thorough and frequent backup strategy for just this type of situation (and many other potential disasters).
You need at least two full sets of your music, not including what is on the iPod:
-- One full set on the PC within iTunes (on internal HD or ExHD)
-- One full set on an separate external backup medium (CD/DVD/ExHD/other)
-- One (full or partial) set on the iPod
Music files on just the iPod and only one other medium is not considered having any backup.
If you cannot store your complete music files on the computer’s internal HD, then create and maintain at least two external sets (any multiple combinations of ExHDs, DVDs, CDs).
Backup both the music files and the Library database file (iTunes Library.itl). What are the iTunes Library files?
Here is a post on developing a thorough backup strategy:
http://discussions.apple.com/message.jspa?messageID=1822938#1822938

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I'm running iTunes 7.1.1 on a new Vista PC and I
followed the instructions on this support site for
transferring the library using an iPod.
All songs (with artwork) are showing in the new PC's
iTunes library, BUT all have a '!' symbol to the left
and refuse to play. It offers to let me find them,
but this would take hours for the thousands of
tracks. I've tried consolidating but to no effect.
All the music files are in the iTunes library folder,
so why can't iTunes access them?
Can anyone help?
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ITunes 12 crashing on iMac - now music files missing - help!

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