Itunes 12 "get album artwork" feature doesn't work

I've noticed that ever since upgrading to itunes 11.4 (and now also 12), this feature has stopped working. It seems to be retrieving the artwork (i.e. there is no failure message and I see the dialogue "getting artwork..." ) but when I look at the song I don't see the artwork attached.
Is there a solution to this problem?
Thanks
Netta

Well first confirm that the great hits are actually in iTunes... It could happen, but they might not be there, who knows.

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Hello
Am I missing something obvious here? I am struggling with the album artwork feature for use in the coverflow section of the iPod Classic 80GB. I do NOT keep all of my songs in iTunes as my laptop hard drive is just not big enough.
My problem is that highlighting the songs on my iPod once I've connected it to iTunes then selecting Get Album Artwork simply doesn't work. Only trawling through countless forums on various websites I've discovered that possibly the artwork is only updated for songs you have in the iTunes library or only for songs bought on iTunes. I have 1000s of CDs I've uploaded onto my iPod (surely lots of people do not keep their music in iTunes for the same reason as me - small hard drive?)
There MUST be a software fix for this problem that could be issued out? Or if not, somebody should come up with a fix on an independent website. By the way, all of my tracks on the iPod have had their info obtained from the Gracenotes system used through iTunes so not having matching info to iTunes cannot be a reason for the lack of artwork can it?
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My problem is that highlighting the songs on my iPod once I've connected it to iTunes then selecting Get Album Artwork simply doesn't work.
Correct. It's meant to access your iTunes library and add artwork from the iTunes store.
There MUST be a software fix for this problem that could be issued out?
Nothing that I know of because it's meant to work this way.
By the way, all of my tracks on the iPod have had their info obtained from the Gracenotes system used through iTunes so not having matching info to iTunes cannot be a reason for the lack of artwork can it?
No, because as I say, it's meant to add artwork in the iTunes library (although even this can sometimes be an issue if the album info obtained from Gracenote doesn't match what's in the iTunes store.)
If an iPod is set to manage the songs manually, then it's possible to add the artwork to the songs directly onto the iPod (when looking at them through iTunes) without adding it to the songs in iTunes. Just copy paste an album image from (say) Amazon into the artwork box in the bottom left corner when looking at the songs on your iPod through iTunes.
However, I have found that if you are adding artwork directly to the iPod via iTunes and not to songs in the library first of all, then some (or all) artwork may not display correctly.

ITunes cannot download album artwork

I am using iTunes 7.5 on Windows XP, and have imported my music from my CD collection using iTunes. While iTunes is able to detect the album, artist, and song titles and download that information from the Internet, it does not do so automatically. (The option is set to automatically check in Preferences, but the information is still not retrieved unless 'Get CD Track Names' is selected from the menu.) The iTunes Store does not appear in the 'store pane' at the bottom of every window, and is only accessible through the 'iTunes Store' option on the left.
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2) Close iTunes
3) Rename the iTunes folder (usually found in +My Music+)
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5) Copy and paste the contents of your music folders (+iTunes Music+ folder) into the newly created +iTunes Music+ folder
6) Reopen iTunes and select File > Add Folder to Library > Browse to your iTunes folder in +My Music+ > OK
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When i try to download 'Get album artwork' I receive error alert with (-609) I have tried to download the artwork on the advanced tab, but still no success. My computer runs Windows 7 and the alert appears in my itunes which on my computer.Can you assist?

When i try to download 'Get album artwork' I receive error alert with (-609) I have tried to download the artwork on the advanced tab, but still no success. My computer runs Windows 7 and the alert appears in my itunes which on my computer.Can you assist?

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Hi Wickster,
I have found the following resource that may provide more help:
iTunes 11 for Windows: Add artwork to songs and other items
http://support.apple.com/kb/PH12361
Additionally, you can instruct iTunes to search and download artwork from the iTunes Store. To do so, click File > Library > Get Album Artwork
Thanks,
Matt M.

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Itunes 12 "get album artwork" feature doesn't work

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