ITunes 12 not recognizing iPod classic

I was having this problem and saw a LOT of discussion about it involving things like putting the iPod in disk mode, bad cables etc etc. So I then tried hooking my iPhone up and it worked fine but had a lot of storage on it. So I spent some time with a Map Ap cleaning it all up. I disconnected it correctly from iTunes and then plugged my iPod back in. Miraculously iTunes recognized it and synched it just fine. I then disconnected it and waited a bit and hooked it up again and it STILL worked!! A Miracle. Please put this in all of the discussions on this topic because there is a lot of talk about this both at this site and on the Internet.

First off, you are right, it's a 32 gb I believe.
After several attempts and iTunes freezing up, I decided to switch out my sync cable to see if that would fix the problem. It did!
So problem solved, I just switched out syncing cable and it worked fine. Go figure.
Thanks.

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ITunes not recognizing iPod Classic

Ok, so this post is going to be a little long since I need to explain what is happening with my iPod Classic 160gb.
I noticed a few days ago that songs were 'disappearing' on my iPod when I would listen to it through iTunes on my computer (When I say disappearing an exclamation mark would appear between the song number and the song title in iTunes-- when I would try to start the song iTunes would automatically skip to the next song-- acting as if the song wasn't there). I disconnected the iPod after I was done listening, shut down the computer and turned off my iPod.
The next day I started up my computer and plugged in my iPod. Windows came up and said that it recommended a disk scan. I ok'd the scan. Afterwards, all of the songs had disappeared off my iPod and now iTunes doesn't recognize my iPod. Windows recognizes the iPod-- itunes does not.
**As a side note, in the iPod menu, in settings, the window on the right hand side of the screen show about 37GB of free memory. This was about how much was left with all my music on the iPod. However, if you go into any other menu, eg songs/artist/playlist it says there is no music/artist/playlists.
I've gone through all of the troubleshooting steps listed for the iPod classic and windows 7. iTunes is still not recognizing the iPod. I've also tried on another computer-- stil no luck.
I understand that the classic cannot be reset without iTunes (this is a stroke of brilliance on Apple's part). What can be done if after all of the troubleshooting steps iTunes STILL does not recognize my iPod? Has this iPod given up the ghost?
Thanks, Mike

Hello there,
I would first start with this article assuming you are running Windows. Be sure to attempt each and every possible troubleshooting procedure as needed to try and resolve the issue.
[iPod appears in Windows but not in iTunes|http://support.apple.com/kb/ts1363]
B-rock

Itunes 11.1.5 not recognizing ipod classic 160gb

After updating itunes my ipod classic 160 gb is not recognized by itunes and now simply crashed... any help please?

Well, my 3rd gen and 4th gen iPods from 2003/2004 (as well as my 1st gen iPod shuffle) still work fine with the latest iTunes, so Apple not supporting older devices is nonsense. The owner DOES need to take care of them, so that they do not break.
If the iPod "crashed" and is not responding, the first thing to try is a Reset (restart)
http://support.apple.com/kb/HT1320

ITunes not recognizing iPod Classic; tried many solutions but none seem to work

Dear Apple Support Community,
I just dug up my 6 year old iPod Classic from the grave and would like to start using it again as my HTC's headphone jack is extremely faulty lately. My iPod Classic is completely empty - I have no music, no photos, nor videos on it.
My problem is that on my Windows 8 Laptop, Windows is able to read the iPod, however, iTunes cannot. I went over to the Support page and tried almost every recommended solution out there, and nothing seems to work.
I have:
Tried different USB ports
Performed a Restore/Recovery after selecting 'Format' from Windows ExplorerIt is interesting to note that, whilst iTunes doesn't read the iPod normally, it did show up in the button (Spotlight button?) next to the iTunes button when performing a Restore
Uninstalled and Reinstalled every Apple application and program from my Laptop, including iTunes, Mobile Support, Bonjour, and more, and also, deleting any remaining folders related to Apple.
I have tried alternatives to iTunes such as CopyTrans and Syncios, but all seem to fail.
Troubleshooted my iPod various times
Restarted any Apple related Service as well as any Processes from Task Manager
Searched for Updates on Device manager -> Apple Driver and everything is up to date
It's worth pointing out that:
When opening the iPod folder in Windows Explorer (after enabling Hidden Folders), inside the 'iPod_Control' folder, there is no 'Music' folder; not sure if this is intentional or simply because there is no music file on my iPod.
The Software Version (which displays prior selecting 'Restore') is 2.0.1. If this is outdated, the option to Update Software is greyed out and unavailable.
My iTunes is up to date.
iTunes does tend to freeze up when attempting to read the device, but is perfectly fine after a while, it just does not display the device (implying it must have failed to detect it).
It is the first time using iTunes on this laptop (laptop is 4 months old), and has never had an Apple Device connected to it before.
iPod and iTunes used to work fine 6 years ago on a different PC which is no longer at me.
If anyone could shed some light on this problem, I would greatly appreciate it. Please do not hesitate for any further information related to both iPod or Laptop.

See Corrupt iPod classic. What are the stats like?
tt2

ITunes not recognizing iPod Classic 6th Gen

Hi, here's hoping somebody can help with this problem.
My iPod has 105GB of music on it and it works fine but within the last few days has kept requesting me to run a disk check to fix files which I've done but it does not connect to iTunes.
After running disk check it reports that files are fixed but clicking on details, it reports that volume created on 15/09/2014 refers to a disk that appears to be a non-windows XP disk!
I would certainly appreciate some help in trying to sort this problem out.
With thanks, Brian.

Hi brianfrombourne end,
Thanks for visiting Apple Support Communities.
It sounds like your iPod is working but is not recognized by iTunes or your computer.
I recommend starting with these two articles to troubleshoot the issue:
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
From:
iPod not appearing in iTunes
These articles have a lot of good steps that can help, whether your iPod is not showing up in iTunes or Windows.
Best Regards,
Jeremy

Itunes not recognizing ipod classic, windows does, help

I have an ipod classic that has not had new music installed on it for over a year. I have vista 64, vista recongnizes it itunes does not. I checked connection to itunes with my sons itouch and it works fine. I have done everything i can think of through apple support except buy support including uninstalling itunes, quicktime, etc.. and reinstalling, did not work. I installed itunes on a clean version of xp on another computer, with the same results. I have put ipod in disk mode, itunes still does not recognize it. what else is there to do? format ipod? will this help?
Thank You in advance, grandpa will be very please to have new music to listen to.

Hmmm. If no iTunes is recognising it, it might be worth trying a disk check on the iPod itself. Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors:
[Check your hard disk for errors|http://windows.microsoft.com/en-us/windows-vista/Check-your-hard-disk-fo r-errors]
Does the disk check find/repair any damage? If so, can you get (at least) enough recognition to do a restore in iTunes?

11.1.4.62 itunes update not recognizing ipod touch

Please Help. Did the update to Windows 8.1 yesterday and now iTunes does not recognize my iPod(s) etc. I looked in Windows and device shows up but now in iTunes. I downloaded the new iTunes and reinstalled (Repair) and that did not help. Anyone have any suggestions at all?

See section 5 of TS1538: iOS: Device not recognized in iTunes for Windows.
If that doesn't help it may pay to tear down and reinstall iTunes in the following manner...
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Itunes & Computer not recognizing Ipod

Since we purchased them in December, my wife and I both have both been using our iPod 2nd generation Nanos(2 GB)with our laptop. Suddenly today her iPod is is no longer being recognized by ITunes and the computer.
Her iPod doesnt show up in "My Computer" or the Device Manager. Since it doesnt show up in ITunes at all, I can't force a sync. My iPod is still recognized, so it is not a problem with the USB cable or the USB port.
How can I get ITunes and our computer to recognize her Ipod again-? Is there any other way besides resetting it-?
Thanks~~
Gateway Notebook Windows XP

Try looking into these articles:
iPod doesn’t show up in My Computer or in iTunes
iPod not recognized and Windows Device Mnager is empty
Also, it's possible that this is being caused by drive letter confusion. If the above articles don't seem to help, you might want to try assigning your iPod a different drive letter, following the steps here:
Windows confuses iPod with network drive or hard drive
Then, after you've done that, disconnect your iPod, and reconnect your wife's iPod to the computer, and see if it is recognized.
-Kylene

Why do some songs play properly in iTunes but not on iPod Classic?

Hi all, I have two songs in my library that play all the way through properly when played in Itunes through my Mac, and on my iPhone, and on my iPod, but not when played on my iPod Classic 80GB. That seems weird to me ... can anyone offer me some suggestions as to what's going on and how I might fix it? Thanks in advance.

What format are these two tracks in and at what bitrate are they encoded? Are they downloads from the iTunes Store or were these tracks that you were imported from outside of iTunes?
B-rock

ITunes 9 Not Recognizing iPod

So i just upgraded to iTunes 9... very interesting and different... cool setup
i attach my iPod (classic, 80gig), and it comes up as connected, and it shows up on my desktop, but it does not appear in iTunes... i can disconnect from the computer no problem, but i get nothing in iTunes... i've tried twice and i still have nothing...
Anyone else having similar problems/ know how to fix this?

Somewhat comforting to know others are in the same boat, although frustrating. I have spent countless hours trying to get my ipod Classic 80 gb back in order. It indicates that I need to restore it. Problems include my Macbook will not boot if iPod connected. It locks at the grey screen. This can be remedied if I unplug iPod and reconnect at the blue screen. The system does not recognize my iPod nor does iTunes most of the time. If I reboot as per above it will usually connect and show in iTunes. Itunes then request that I restore which fails with an error message 1430. I have tried it with both my Mac and Parallels Windows XP. No difference. fails everytime. I have tried reformatting on both systems but this fails with an input/output error. I have tried all of Apple's suggestions at least twice. Disconnected external USB drive, reinstalled a new copy of iTunes 9, unplug and replug in computer, reboots etc, etc, etc to no avail. At this time I have an expensive paper weight. My ipod has never had a single issue until iTunes 9. I am currently on the road and will be trying the same thing with my home iMac when I return tomorrow. May even revert to previous iTunes on back up and give it a try. Completely frustrated. I have long supported Apple and have had nothing but good things to say. This will leave me sour for some time to come. Going digital with my music has caused me much pain starting with my PC and I am nearing the end of my rope. If Apple's attempt to shut out the Pre has resulted in this mess I have to wonder if I will continue to support portable media until they are more reliable and user friendly. Too afraid to synch my Nano and iTouch.

Mac os x 10.7 not recognizing ipod classic

i plug in my 80gb ipod classic, it says it's connected on the ipod. but the computer has no idea that it is there. It worked completely fine until i updated from Snow Leopard to Lion. i don't understand what's going on. i don't think i've done anything wrong. i paid for a good update and did not expect this to happen. if anyone can help i would feel better about upgrading. thank you!

Have you managed to get it to install?
I have tried to install the combo update today, it hanged with "1 minute left", for 40 minutes.
I found the following lines in the log:
14.02.12 15:21:43,452 installd: PackageKit: Failed to move active dyld cache file /var/db/dyld/dyld_shared_cache_x86_64 to /var/run: No such file or directory (2)
14.02.12 15:21:43,452 installd: PackageKit: Failed to move active dyld cache file /var/db/dyld/dyld_shared_cache_x86_64.map to /var/run: No such file or directory (2)
So I did on the terminal:
cd /var/db/dyld
sudo mv dyld_shared_cache_x86_64 /var/run
sudo mv dyld_shared_cache_x86_64.map /var/run
And: the install continued and finished some minutes later!
Cheers,
Stefan

Artwork is on iTunes but not on iPod Classic

Hi all,
I recently purchased a new iPod Classic and am having a problem with the album artwork.
When I have the iPod connected to iTunes (iTunes 12) and am on the iPod classic tab the album artwork is all perfectly fine and on the iPod but as soon as i disconnect the iPod, most of the artwork disappears and it is severely bugging me.
i dont know if it is a problem with iTunes or the iPod but I desperately need help!

Well, that's frustrating. I've already added artwork for hundreds of albums. And what's more, the downloaded-to-iPod artwork was visible for a while. It only stopped after I upgraded to a newer version of software (eitehr iTunes or iPod--can't remember which).

Itunes/ PC not recognizing iPod

When i connect my ipod to my computer my itunes locks up and neither my pc nor itunes it self seems to notice i have an ipod connected.

Almost the same problem as amt1010. my PC will recognize my IP but after resotring the IP 2 times from the latest version of itunes, itunes will still not recognize show my IP as is indicated by the final message after restoring. I have only had this thing for 3 wks and was only able to put about 260 songs on it. I unpluged it last wk without "ejecting" it and have not been able to have itunes recognize it since. Incredibly frustrating... This is my first Apple purchace and I am not overly impressed. The IP says it is connected and I am able to use the windows task bar to "safely remove hardware". None of the solutions I have tried have worked yet. Restore, reset, reinstall IP software and drivers etc... HELP!!!

Downloaded songs play in iTunes but not on iPod classic

I recently bought albums from Amazon.com thru the Cloud player and they show up in and play in iTunes without a problem but they don't even show up on my iPod. This is the first time I've tried this...for the purpose of not buying physical copies of CDs anymore (I don't have room for them).
Please don't tell me I wasted my money on these downloads! I tried going to "Advanced" - Create iPod or iPhone Version but it was grayed out and wouldn't let me. I tried Create MP3 Version but all that did was make duplicates in my iTunes that still won't show up on my iPod.
I have a good size iPod (160 GB). Where do I find what version of iTunes I have? I'm pretty sure I've downloded updates before. Where do I find out what version I currently have...in fact, what is the newest version? Somebody please help!!
Thank you,
ChiaSpud

Version information: Help > About iTunes.
Tracks from Amazon should play on your iPod just fine. Two possibilities come to mind, either your sync settings are such that these tracks haven't been automatically included or manually dragged into of the playlists your device syncs with, or it is a case of Missing Artist or Album not with others by same artist.
tt2

Artist on iTunes but not on iPod Classic

Hi all,
Right my problem is this, the artist "Wolfmother" is on iTunes but can only be found using the search on my iPod (as in not visible under artists menu on iPod)
Any ideas as why this is and what the solution is?
Any help is greatly appreciated.
Many Thanks,
Adam

It could be that you have inadvertently imported these CDs into iTunes as part of a compilation. If so, the artists won't show in the artists menu on the iPod.
To check, highlight the tracks on one of the offending artists CDs in iTunes, right click and select "get info". This brings up a multiple song info window, and from there you can check if you have 'yes' in the box marked "part of a compilation".
If you have, select 'no' instead and click 'ok'. Do this with any CD that has this issue. This will alter the info in iTunes, and you should then connect your iPod and synchronize the changes.
The problem arises because the information contained on the Gracenote CD Data Base (where iTunes gets all it's album/artist/track info from), is sometimes incorrect. It can show CDs as compilations when in fact they are not.
You should also check that the songs have album name info in their ID tags.

ITunes 12 not recognizing iPod classic

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