ITunes 2/OS 9 'fatal error when saving'

Dear all,
I have an elderly iMac G3 running OS9.2.2 and iTunes 2. Recently iTunes has been giving me the message 'A fatal error occurred when saving the iTunes library'. Normally this occurs when quitting iTunes but sometimes also while playing a song.
I know this is an antiquated version but I can't update this machine (it's my department's and we're out of OS X licences, apparently) - so if anyone has any thoughts on what to do (reinstall iTunes?) then they would be much appreciated! thanks
iMac G5 17 1.8GHz rev B (May 2005) Mac OS X (10.4.8) Also have iBook G4 1.2GHz (OS 10.3.9); iMac G3 400MHz (OS9.2.2)

Hi Daniel,
Could you post or send me ([email protected]) the entire crash log? I'll at least need the binaries section so I can properly symbolicate the log.
Thanks,
Chris

Similar Messages

Fatal error when saving HDTV project to tape

Hello,
when trying to save a HDTV project (50 min.) to tape PE3 starts transcoding (HD activity observed), but after appr. 30 seconds I get the following error message:
"A fatal error occurred: [..\API\Inc\BE/Audio/AudioSubBuffer.h-105]. The program has to be terminated"
PE3 then crashes completely, not being able to save the project.
I'm using Windows XP SP3 with latest updates. There are 20 GB free space on my HD. I am able to save the project to a HD folder as a *.m2t file without any problems.
Any idea what is causing the error?
Heinz

The reason I suggested was that standard DV-AVI files sometimes give this error on burning, and it can be resolved by first exporting to DV-AVI and then burning this file. I am not aware of the source of the issue but this error message has appeared a couple of times previously in the forum.
Regarding the 2GB of HD space, this might be a file generated while conforming the audio. You should start a new folder for each project. then when you have completed the project you can delete the folder and clean up the temporary files generated for the project.
See this FAQ:
http://www.adobeforums.com/webx/.3bbc8177
One re-rendering pass will not affect quality too much. I have found that PE3 is good at re-rendering HDV. Best way to check is to view both files and see if you can determine any difference.

Fatal error when I open Itunes and Quick time.

EventType : BEX P1 : QuickTimePlayer.exe P2 : 7.4.5.67 P3 : 47edaedf
P4 : QuickTimePlayer.exe P5 : 7.4.5.67 P6 : 47edaedf P7 : 0000130d
P8 : c0000409 P9 : 00000000
cant uninstall quick time gives fatal error, stems from same error when I try to open Itunes.

Checking on a possible cause of similar symptoms. Have you ever install an ACE or K-Lite Mega Codec pack, a copy of QT Alternative or QT Lite, or a copy of Storm Codec on that PC?
(Checking on this because those programs, and some others, can install "QuickTime" componentry on the PC that can break a copy of the QuickTime on the PC, and as a consequence break iTunes. The "fatal error" when attempting to uninstall QuickTime is often a symptom of that, too.)

HT1926 Trying to repair a botched ITunes update, following dicrections, keep getting "fatal error" when removing Apple Mobile Device Support. Can't get past this step to reinstall. Any advice? Thanks!

Trying to repair a botched ITunes update, following dicrections, keep getting "fatal error" when removing Apple Mobile Device Support. Can't get past this step to reinstall. Any advice? Thanks!

Hey there!
I've spent the best part of the day unpicking this huge mess from the upgrade I completed last night - what a nightmare. I followed a tonne of advice - [actaully, this link was really helpful to me]: http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing -error.htm however, I still could not fix the **** thing - and that was following basically a day of uninstalling, installing etc.
In the end - I completed a system restore taking my computer back about five days, and just ignoring the new upgrade with itunes until they can get this fixed.
I hope that this might work for you and anyone else reading this. It nearly drove me to drink [!]. I seemed to get past one error message and have it replaced by another - so the system restore was basically the last resort.
Good luck - !

Fatal error when importing Photoshop PSD files in Captivate 5.5 MAC

Hello,
I'm running Captivate 5.5 Trial on MAC OS X Snow Leopard. All of a sudden one of my PSD files started causing a fatal error when I try to import it into Captivate.
I tried resaving both captivate and PSD file, saving them under different names, restarting, etc.
What I get is "Fatal error occured, ... Restart Adobe Captivate..."
I've tried removing Preferences folder as well as clearing the cache.
Any help would be greatly appreciated...
Thanks

You can only open Cp 5.5 files with Cp 5.5.
There is no solution for opening these files in Cp 5 version.
May I ask, why did you not get a license of Cp 5.5? It's been around for over 6 months now.

Error when saving

Hello BW Experts,
I am getting this error while saving a query in Bex.
'The query could not saved due to a problem in transport'.
I am actually creating a test query production. I am not sure why it is refering to the transport. From what i understand there is nothing to deal with transports.
Anyone experienced a similar problem before.
Suggestions appreciated.
Thanks,
BWer

OSS NOTE 194051
Symptom
An error occurs when you save a query:
Error when saving
"The query could not be saved due to a problem in transport".
Other terms
Business Explorer, query, transport, save, R9 124
Reason and Prerequisites
There are 4 possible reasons for this problem:
1. The BEx default transport request or the development class-dependent transport request is not maintained or released in the Administrator Workbench.
2. The system is set to "cannot be changed". Refer to Note 337950 (as of 2.0b SP 11), which describes how query objects can be edited in systems that cannot be changed.
3. You are not authorized to write to Workbench requests.
4. The BEx default transport request or the development-class-dependent transport request in the Administrator Workbench has another target system than the query (the transport destination of the query is determined via the transport layer of the query's development class (as of 3.0: of the package)).
The error only occurs for query objects which already have a development class, that means, which were already placed on a transport request.
Solution
Solution for Cause 1:
a) Start the Administrator Workbench
b) Choose 'Goto' to change to Transport connection
c) Choose "Request BEx" or "BEx development classes" in the toolbar.
d) Create a (new) request.
e) All changes in the BEx are now written to this request.The end user is no longer confused by 'Transport' dialog boxes.
Solution for Cause 2:
See Note 337950
Solution for Cause 3:
Authorize user to write to Workbench requests.
Solution for Cause 4:
Create a request for each target system. Assign the request suiting the target system of the transport layer of the development class (of the package) to each development class (as of 3.0: to each package) used for BEX objects.
If this does not change the situation, further information is useful for error analysis.
Go to Transaktion SE16, Table RSZCOMPDIR. In field COMPID, select the technical name of your query. Read the COMPUID of your query.
Go to SE37, function module rso_elem_get_related. Parameter I_IOBJNM is set to the COMPUID, and parameter I_OBJVERS (object version) is set to A. Only the export parameters E_T_OBJ_EXISTENTIAL and E_T_OBJ_DEPENDENT are of interest.
These entries are then entered in function module rs_tr_objects_check_insert in import parameter I_T_TR_OBJECT. In this parameter, fill field PGMID fixed with 'R3TR' and field OBJECT fixed with 'ELEM'. Field OBJ_NAME is filled with the contents of field OBJNM from export parameters E_T_OBJ_EXISTENTIAL and E_T_OBJ_DEPENDENT. The other fields are not relevant.
The export parameters of this function module are required for further error determination. Add this information to your OSS message. The table of messages E_T_MSG is important in particular.

Update Operation Fatal Error when installing Technical Preview Build 10041 Upgrade

I posted this in the Microsoft Community forums and was redirected here.
Below is the original post (URL: http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_install/update-operation-fatal-error-when-installing/6eaff1b9-0223-4357-afc8-884382590e82 )
Hello,
In trying to perform an upgrade install of the Windows 10 Technical Preview Build 10041 (as is the latest available for direct download as of my writing), I am running into a problem I cannot find mention of anywhere else on the web.
I fall into two categories with regards to this build: A) Product tester who actually needs to test application performance under Windows 10 on bare metal, B) Semi-crazy techie who loves using (usable) beta software as his primary environment ;)
so it is rather important to me that I get this working on my machine in some non-virtualized respect. I am reluctant to do a full/fresh install if installation problems are happening, because my Windows 8 product key has been f***ed up from the
start (likely some random database corruption) and I've had to utilize phone support to get around an "unknown error" the last two times I've had to use it. So, for fear of that key completely crapping out on me, I don't want to move to Win10 unless
I'm confident it will install and I can stick with it (for better or worse) through the end. Problems within the Preview after I install it I can deal with.
So, I first tried to install the Preview through the standard Windows Update method. The installer took about 7 hours (but from reading lots of internet discussions, stupidly long install times in that range seem to be a common problem with
this builds separate from it actually failing). During the reboot between the "Setting up Devices" (Or is it Setting up Drivers? I forget) and "Taking Care of a Few More Things" (Again, possibly paraphrased), for about a split second, underneath
the Windows logo and throbber, some error like this appeared:
Fatal Error Performing Update Operation # of ##: ERROR CODE
It only appeared for a fraction of a second, and I had no chance of reading the precise numbers or error.
However, the installer then seemed to continue, and went until the main circle was at 100%. As soon as 100% hit, however, the screen went black for something like 30min. Then, I briefly saw "Attempting to recover installation" before "Restoring
your previous version of Windows." And I was, quite impressively considering how far along that installer was, back in Windows 8.1 completely unharmed.
I tried again by burning an ISO and doing a disc upgrade install. I let that one run overnight and was asleep for the error, but I was back in Win8.1 in the morning, so I can only assume a similar thing happened there.
As for my system specs, I'm running on a MacBook Pro 9,1 under Boot Camp. I am upgrading from Windows 8.1.2 Pro with Media Center. I have found other online accounts of people quite successfully installing Windows 10 on Macs, so that isn't the issue.
Does anyone have any clue as to what this error might have been/be, and how I might fix it? Or at least have it on good authority that a fresh installation would be unaffected (meaning it's software-related)? If not, I can try installing to a VHD,
which would at least let me product test on bare metal, but wouldn't have the harddrive space to be my daily driver and would probably only get used occasionally.
Thanks in advance to anyone who can help!
So far, I have the yet-to-be-tried idea of a clean boot prior to installation.
If anyone here has any more specific ideas, lemme hear 'em.
Thanks!

To the individual who proposed this as an answer to my problem: It's not even applicable. I specifically stated that I was trying to avoid doing a clean installation (at least without knowing more about the problem at hand). An answer saying to do the thing
you're trying to avoid doing is not an answer. You can see my last reply for the current status of this issue. 6-8 hour blocks of time in which I can't use my computer (as is required to install build 10041) aren't super common for me, but I haven't abandoned
this thread. There have simply been no more updates. If your motivation as a mod was that you simply don't like there being unanswered threads on this forum, then perhaps you could attempt to contribute rather than arbitrarily marking the first reply as an
answer.
I will continue to update this thread as I try new things and get more information.
Thank you.

WHEN TRYING TO DOWNLOAD THE LATEST VERSION OF ITUNES, I KEEP GETTING AN ERROR WHEN I TRY TO OPEN IT. MSVCR80.dll was not found

AFTER DOWNLOADING THE LATEST VERSION OF ITUNES, I CAM GETTING AN ERROR WHEN I TRY TO OPEN IT. MSVCR80.DLL WAS NOT FOUND. UNABLE TO LOCATE COMPONENT. BEFORE I REMOVE THIS VERSION AND TRY TO RELOAD AGAIN, JUST WANTED TO BE SURE I WOULDN'T LOSE ALL 200 PURCHASED SONGS ON MY PC.

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99220)

Font licensing error when Saving?

I use Illustrator CC and get a licensing error when saving designs with downloaded fonts.
The designs look fine on my computer and fine when I open them from my drop box account.
The problem comes when others open the design, the fonts change to Arial in most cases, which is causing design issues.
This is even happening when the design is saved as a PDF.
How do I solve this problem?
Can I get licenced fonts?
Where are they available?
Many thanks for reading.

You can have your other contacts download and install the same fonts
or
you can select all the text in your document and create outlines of the fonts, printers often ask for this option.
or
You can purcahse fonts from say Adobe and if I am not mistaken you can have those installed on five work stations, I do not know if you are allowed to consider a colleague as legal user of the fonts. And I do no recall if the number of seats for the fonts have changed but it used to be five seats. As I recall.
or
you can purcahse from My Fonts as well http://www.myfonts.com but again the other contacts ave to have the fonts installed as well check out how many seats for the fonts ypoouare entitled to and if that includes remoe sites for the seats.

Fatal error when installing icloud on windows 7 PC

Get fatal error when trying to install icloud on Windows7 PC.

Does this happen in a new user profile.. and what version of windows 64 or 32 bit ?

Fatal error when trying to install AIR app on OSX

A user of my application is getting a fatal error when trying to install on OSX. Most installs seem to go fine so I was surprised at this one.
A portion of the OSX error report is below. Has anybody experienced anything similar? If so, were you able to identify the core problem?
Thanks in advance for any thoughts!
Daniel
Date/Time:       2013-06-13 15:50:24.666 -0700
OS Version:      Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report:          1414734 sec
Crashes Since Last Report:           30
Per-App Crashes Since Last Report:   5
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008
VM Regions Near 0x8:
--> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL /Applications/SimpleDiagrams2.app/Contents/MacOS/SimpleDiagrams2
    __TEXT                 0000000000001000-0000000000007000 [   24K] r-x/rwx SM=COW /Applications/SimpleDiagrams2.app/Contents/MacOS/SimpleDiagrams2
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.adobe.AIR                      0x02b43f72 0x2800000 + 3424114
1   com.adobe.AIR                      0x02909628 0x2800000 + 1087016
2   com.adobe.AIR                      0x02909853 0x2800000 + 1087571
3   com.apple.AppKit                   0x95544970 -[NSApplication(NSAppleEventHandling) _handleAEReopen:] + 255
4   com.apple.AppKit                   0x952ec824 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 378
5   libobjc.A.dylib                    0x9a3c9628 -[NSObject performSelector:withObject:withObject:] + 77
6   com.apple.Foundation               0x94e4473a __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_0 + 121
7   com.apple.Foundation               0x94e44291 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430
8   com.apple.Foundation               0x94e4408e _NSAppleEventManagerGenericHandler + 173
9   com.apple.AE                       0x97aeda35 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 331
10 com.apple.AE                       0x97ac2fbe dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
11 com.apple.AE                       0x97ac2e7d aeProcessAppleEvent + 318
12 com.apple.HIToolbox                0x9222fc58 AEProcessAppleEvent + 100
13 com.apple.AppKit                   0x952e8d4d _DPSNextEvent + 1655
14 com.apple.AppKit                   0x952e81dc -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
15 com.apple.AppKit                   0x952de63c -[NSApplication run] + 855
16 com.adobe.AIR                      0x0280a772 0x2800000 + 42866
17 com.adobe.AIR                      0x0280aab8 0x2800000 + 43704
18 libobjc.A.dylib                    0x9a3c95d3 -[NSObject performSelector:withObject:] + 70
19 com.simplediagrams2                0x00002f97 start + 2567
20 com.simplediagrams2                0x000025c5 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib             0x9263d9ae kevent + 10
1   libdispatch.dylib                  0x97b75c71 _dispatch_mgr_invoke + 993
2   libdispatch.dylib                  0x97b757a9 _dispatch_mgr_thread + 53
Thread 2:
0   libsystem_kernel.dylib             0x9263c8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                  0x996fb280 _pthread_cond_wait + 833
2   libsystem_c.dylib                  0x99781095 pthread_cond_wait$UNIX2003 + 71
3   com.adobe.AIR                      0x02d1b113 0x2800000 + 5353747
4   com.adobe.AIR                      0x02b4d5dc 0x2800000 + 3462620
5   com.adobe.AIR                      0x02d1b22d 0x2800000 + 5354029
6   com.adobe.AIR                      0x02d1b2a7 0x2800000 + 5354151
7   com.adobe.AIR                      0x02d1b342 0x2800000 + 5354306
8   libsystem_c.dylib                  0x996f65b7 _pthread_start + 344
9   libsystem_c.dylib                  0x996e0d4e thread_start + 34
Thread 3:
0   libsystem_kernel.dylib             0x9263c8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                  0x996fb280 _pthread_cond_wait + 833
2   libsystem_c.dylib                  0x99781095 pthread_cond_wait$UNIX2003 + 71
3   com.adobe.AIR                      0x02d1b113 0x2800000 + 5353747
4   com.adobe.AIR                      0x02b4d5dc 0x2800000 + 3462620
5   com.adobe.AIR                      0x02d1b22d 0x2800000 + 5354029
6   com.adobe.AIR                      0x02d1b2a7 0x2800000 + 5354151
7   com.adobe.AIR                      0x02d1b342 0x2800000 + 5354306
8   libsystem_c.dylib                  0x996f65b7 _pthread_start + 344
9   libsystem_c.dylib                  0x996e0d4e thread_start + 34
Thread 4:
0   libsystem_kernel.dylib             0x9263c8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                  0x996fb280 _pthread_cond_wait + 833
2   libsystem_c.dylib                  0x99781095 pthread_cond_wait$UNIX2003 + 71
3   com.adobe.AIR                      0x02d1b113 0x2800000 + 5353747
4   com.adobe.AIR                      0x02b4d5dc 0x2800000 + 3462620
5   com.adobe.AIR                      0x02d1b22d 0x2800000 + 5354029
6   com.adobe.AIR                      0x02d1b2a7 0x2800000 + 5354151
7   com.adobe.AIR                      0x02d1b342 0x2800000 + 5354306
8   libsystem_c.dylib                  0x996f65b7 _pthread_start + 344
9   libsystem_c.dylib                  0x996e0d4e thread_start + 34
Thread 5:
0   libsystem_kernel.dylib             0x9263c8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                  0x996fb280 _pthread_cond_wait + 833
2   libsystem_c.dylib                  0x99781095 pthread_cond_wait$UNIX2003 + 71
3   com.adobe.AIR                      0x02d1b113 0x2800000 + 5353747
4   com.adobe.AIR                      0x02b4d5dc 0x2800000 + 3462620
5   com.adobe.AIR                      0x02d1b22d 0x2800000 + 5354029
6   com.adobe.AIR                      0x02d1b2a7 0x2800000 + 5354151
7   com.adobe.AIR                      0x02d1b342 0x2800000 + 5354306
8   libsystem_c.dylib                  0x996f65b7 _pthread_start + 344
9   libsystem_c.dylib                  0x996e0d4e thread_start + 34
Thread 6:
0   libsystem_kernel.dylib             0x9263c8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                  0x996fb280 _pthread_cond_wait + 833
2   libsystem_c.dylib                  0x997810e0 pthread_cond_timedwait$UNIX2003 + 70
3   com.adobe.AIR                      0x02d1b13f 0x2800000 + 5353791
4   com.adobe.AIR                      0x02d60c0e 0x2800000 + 5639182
5   com.adobe.AIR                      0x02d1b22d 0x2800000 + 5354029
6   com.adobe.AIR                      0x02d1b2a7 0x2800000 + 5354151
7   com.adobe.AIR                      0x02d1b342 0x2800000 + 5354306
8   libsystem_c.dylib                  0x996f65b7 _pthread_start + 344
9   libsystem_c.dylib                  0x996e0d4e thread_start + 34
Thread 7:
0   libsystem_kernel.dylib             0x9263d0ee __workq_kernreturn + 10
1   libsystem_c.dylib                  0x996f90ac _pthread_workq_return + 45
2   libsystem_c.dylib                  0x996f8e79 _pthread_wqthread + 448
3   libsystem_c.dylib                  0x996e0d2a start_wqthread + 30
Thread 8:
0   libsystem_kernel.dylib             0x9263d0ee __workq_kernreturn + 10
1   libsystem_c.dylib                  0x996f90ac _pthread_workq_return + 45
2   libsystem_c.dylib                  0x996f8e79 _pthread_wqthread + 448
3   libsystem_c.dylib                  0x996e0d2a start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x02b43f55 ecx: 0x95b40466 edx: 0x00000000
edi: 0x00000000 esi: 0xbfffef18 ebp: 0xbfffee58 esp: 0xbfffeda0
   ss: 0x00000023 efl: 0x00210282 eip: 0x02b43f72   cs: 0x0000001b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
cr2: 0x00000008
Logical CPU: 1

Hi Daniel,
Could you post or send me ([email protected]) the entire crash log? I'll at least need the binaries section so I can properly symbolicate the log.
Thanks,
Chris

Permission error when saving as pdf

I am using 10.6.7 on a Mini and I get a error when saving a documetn as a PDF. It says I don't have permission to save the file.

Hi Arnis,
I have also posted this separately.
Following is the ditamap i am using to create the PDF. This has booktitle, front matter, toc, chapter and backmatter. I am able to generate a PDF (complete with title page, toc, chapter, backmatter, index) using fop 0.25. However, when I try to create a pdf in FM 9.0, I get only the chapter. How can get the others through FM 9.0. Please provide a solution.
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE bookmap PUBLIC "-//OASIS//DTD DITA BookMap//EN" "bookmap.dtd" [

<?Fm Validation Off?>

]>
<?Fm Condition DITA-Topicref Blue NO_OVERRIDE show?>
<?Fm Condition FM8_SYSTEM_HIDEELEMENT AsIs NO_OVERRIDE hide?>
<?Fm Condition FM8_TRACK_CHANGES_ADDED Forest%20Green SINGLE_UNDERLINE show?>
<?Fm Condition FM8_TRACK_CHANGES_DELETED Red STRIKETHROUGH show?>
<?Fm BoolCondExpr "" State 0?>
<?Fm TrackChange Off PreviewState PREVIEW_OFF_TRACK_CHANGE?>
<bookmap
    xmlns:ditaarch = "http://dita.oasis-open.org/architecture/2005/">
<booktitle><mainbooktitle>Management</mainbooktitle>
<booktitlealt>Version 4.0</booktitlealt>
<booktitlealt></booktitlealt></booktitle>
<frontmatter><notices></notices>
<booklists><toc navtitle = "Contents"/></booklists>
<preface id = "preface">
<topicref navtitle = "Preface" href = "nm\concepts\nm_Preface.xml"
    type = "concept"><?Fm Condstart DITA-Topicref?><?Fm Condend DITA-Topicref?></topicref></preface></frontmatter>
<chapter navtitle = "Management" href = "nm.ditamap"
    format = "ditamap" id = "chapter"><?Fm Condstart DITA-Topicref?><?Fm Condend DITA-Topicref?></chapter>
<backmatter><booklists><indexlist navtitle = "Index"/></booklists></backmatter></bookmap>

OS 10.6.8, Macbook Pro 3.1 error when saving monitor calibration, cannot save.

Macbook pro 3.1 OS 10.6.8, error when saving monitor calibration profile. Tried to name new profile, or save as an older profile, still got error when attempting to save.

Try a NVRAM reset, and then go through the monitor calibration again.
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the third time.
Release the keys.

Error when saving an Outlook attachment eg. Word Doc after opening it.

we made the group policy change which was giving an error when saving from opened attached files.
But for 1 particular RDS user the error still seems to be occurring. i've tried the following,
1. recreating outlook.
2. recreating user profile.
3. deleted the group policy history from the registry.
4. tried removing outlook add-ins.
your help would be really appreciated.
kind regards

Hi,
What is the error? Does outlook crash? Would you please also detail the group policy change?
We can try cleaning out the Temporary Outlook Files folder to check the result.
We can refer to the following link for the detailed steps to locate and find the temp folder:
http://www.howto-outlook.com/faq/securetemp.htm
Then we need to use OutlookTempCleaner to clean the folder:
http://www.howto-outlook.com/products/outlooktempcleaner.htm
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Regards,
Melon Chen
TechNet Community Support

Error when Saving Files ID=-39

We are using CS5 on iMac and get the following error when saving:
Can't save preview, but all other information was saved successfully. The file ended unexpectedly. Try using a backup copy. ID = -39
Generally after receiving this error the file is corrupt.
What can we do? Do you need more info? I am not sure what to do with this error.

Most probably that is your problem.
Try if saving to your hard disk solves your problem.

ITunes 2/OS 9 'fatal error when saving'

Similar Messages

Maybe you are looking for