ITunes 2131 burning error - Toshiba Patch

There have been a lot of posts on various support sites about iTunes not burning to CDRs using various models of Toshiba Laptop - instead showing a '2131 Error'.
I've just read on the apple support forum that Toshiba have released a patch to fix this..
Does anyone know if it's available anywhere on the net? Or if any Toshiba Support Techs read this forum - could let me know where on the website can I find the patch?
Thanks for your help,
Rob.

I finally got a hold of someone very helpful on the Toshiba support line, and he said that the order for this driver patch has been put in to the engineering department but he didn't have a date for me as to when the patch will be available online.
He did say that he thought it would be within the month, which is vague but at least something.
He said to just keep an eye on support.toshiba.com. When the patch is ready, it'll be made available on that site. You can subscribe to their update list so that when the patch is made available, it'll notify you via email.
Hope that's at least a little bit helpful!

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ITunes CD Burn error (media too fast)??

I upgraded to the latest iTunes version and now Im getting errors when I try to burn a playlist. I havent burned a cd off this computer in a long time, so Im not sure if it's iTunes. However, the error, if I remember correctly,said iTunes is unable to burn the playlist because the requested speed is too fast for the burner or the media.
I tried slowing my burning speed to 8X, but it still gave me the error.
Any suggestions? Is it time for a new drive? If so, what are my options? I have the blue CRT (500mhz) iMac.
Thanks

Since my original post, I have been able to burn a cd, but still most of the time get the error. Why would it work sometimes, and not other times?
Im guessing the drive is going. Can it be replaced? Are there upgrades available for the CRT iMacs ?

ITunes burning error 2131

Well this is now the 2nd time this has occurred for me. Quite frankly it proves what the people said on overclock.net. Running apple products on a PC is a joke. Error after error...on going nuisances. Really I don't know if I can take much more of this. I'd just like to know 2 things in this little rant/question topic. First being what causes this error. Now before you say its my drive giving me the error. Thats wrong as I've burned CD's with other software and I do have the latest firmware updates for my drive (Samsung). Secondly, can WinAmp serve as iTunes for updating iPods as well as installing songs on. If it's as easy as working with iTunes minus the errors and gives better quality (I've heard it does) then I might as well switch. However would I have to have iTunes on my PC at all if I do this?

I downloaded the link you had posted with no success. I was hoping maybe someone could tell me something regarding the info I pasted from the diagnostics test. Thanks for your time and assistance.
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
TOSHIBA Satellite A205
iTunes 9.0.2.25
QuickTime 7.6.4
FairPlay 1.5.23
Apple Application Support 1.0.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.29.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number B9A212154524AC67
Current user is not an administrator.
The current local date and time is 2009-12-17 18:57:12.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
Genius ID: 20f30e192636f4823dbe4d2cf4208b2d
iPodService 9.0.2.25 is currently running.
iTunesHelper 9.0.2.25 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {C3CBF7F2-99D0-4ECF-BE3C-9F83A3059E93}
Description: Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
IP Address: 192.168.0.155
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Thu Dec 17 18:54:02 2009
Lease Expires: Thu Dec 17 19:54:02 2009
DNS Servers: 207.162.160.11
207.162.160.11
207.162.162.11
Adapter Name: {DC597559-583A-44E8-A0E3-B6F65CEEA846}
Description: Marvell Yukon 88E8039 PCI-E Fast Ethernet Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969
Lease Expires: Wed Dec 31 18:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2009-12-17 06:10:31.
** CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
D: TSSTcorp CDDVDW TS-L632H, Rev TO02
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 02:58 on CDROM-XA media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 10 16 20 24.
The drive CDRW speeds are: 10.
The drive DVDR speeds are: 10.
The drive DVDRW speeds are: 10.
The last failed audio CD burn had error code 2131(0x00000853). It happened on drive D: TSSTcorp CDDVDW TS-L632H on CDR media at speed 0X.

I can't burn a disc from Itunes without getting error 4280 repeatedly.

I can't burn a disc from Itunes without getting error 4280 repeatedly. I was just able to burn a CD and now can't burn another. Any thoughts? I know my CD burner works as I just made a disc. I have tried changing file type from Audio to MP3 with no luck. Thanks for trying to help me.

Hello Sonni,
It sounds like you are unable to burn a disc with iTunes due to this error code. I would first use the following article to check issues with the type of disc drive:
Burning disc in iTunes for Windows using a Sony CD-RW/DVD CRX830E model drive fails with 4280 error
http://support.apple.com/kb/ta38101
If this is not the case, use the following article to help troubleshoot the issue:
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/TS1374
Thank you for using Apple Support Communities.
Cheers,
Sterling

I am trying to download latest Apple Itunes update to my Toshiba laptop and got the following system error message: APSDaemon.exe

While trying to download the latest Apple Itunes update to my Toshiba laptop I got the following
message: APSDaemon.exe system error.
I uninstalled Itunes and tried again, but got the same message.
Help, please

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Itunes cd burning 4310 error

I have a Dell Inspirion with Windows 8 and it every time I try to burn a cd from itunes it says error 4310. Any ideas what this is?

That particular error, 4310, has no hits in the search I did.
Can you burn with any other program?
You might have better luck in the Importing & Burning in iTunes for Windows forums
http://discussions.apple.com/forum.jspa?forumID=791
There are some clever people over there that are familiar with more burning hardware than I am.

HT203164 I tried my first Windows CD burn with iTunes; the burn fails at different points in the burn with error codes 4450 or 4280.

I tried my first Windows CD burn with iTunes; the burn fails at different points during the burn, with error codes 4450 or 4280.

I have the same problem, after years of everything working great. Last time this happened I tried using a different brand of CD and it worked, but I must warn you that now iTunes rejects all three brands I have been trying to use.

ITunes for Windows - Error when burning 4651

A friend of mine is having a problem with iTunes. Everytime he tries to burn a CD, iTunes gives an error - error 4651. Anyone know what that means. I am pretty sure he is running XP.
I told him to upgrade iTunes and see if that helps. He had iTunes 7.0 - should 7.2 fix the problem?
Windows XP

hmmmm. is it possible to post a copy of his DVD/CD diagnostics for us to look at?
(to get those, in iTunes go "help > run diagnostics", select DVD/CD diagnostics. the output can be saved as a text file, so if the complete contents of that could be pasted into a reply here, that would be excellent.)

Any solution for 4280 error when using Itunes to burn CDs?

Any solution for 4280 error when using Itunes to burn CDs?

http://support.apple.com/kb/TA38101?viewlocale=en_US

ITunes 10 Music/Error 4300.

I'm getting the maddening error code 4300. Thank you!
Microsoft Windows Vista Business Edition Service Pack 2 (Build 6002)
Dell Inc. Vostro 420 Series
iTunes 10.1.0.56
QuickTime 7.6.8
FairPlay 1.10.14
Apple Application Support 1.4.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.3.0.69
Apple Mobile Device Driver 1.52.0.0
Bonjour 2.0.3.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 578C25**A76A8B
Current user is an administrator.
The current local date and time is 2010-12-24 07:31:46.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon HD 3400 Series
** External Plug-ins Information **
No external plug-ins installed.
iPodService 10.1.0.56 is currently running.
iTunesHelper 10.1.0.56 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
D: PLDS DVDRWBD DH-6E2S, Rev AD13
Audio CD in drive.
Found 20 songs on CD, playing time 59:48 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 02:12:45
Track 3, start time 05:07:35
Track 4, start time 07:05:37
Track 5, start time 09:36:45
Track 6, start time 12:28:10
Track 7, start time 15:24:70
Track 8, start time 18:25:72
Track 9, start time 22:09:15
Track 10, start time 25:06:00
Track 11, start time 27:42:00
Track 12, start time 30:31:70
Track 13, start time 34:33:10
Track 14, start time 37:26:15
Track 15, start time 40:42:25
Track 16, start time 43:35:52
Track 17, start time 46:54:42
Track 18, start time 50:08:17
Track 19, start time 54:34:57
Track 20, start time 57:06:35
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 8 16 24 32 40 48.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
The last failed data CD or DVD burn had error code 4300(0x000010cc). It happened on drive D: PLDS DVDRWBD DH-6E2S on CDR media at speed 16X.
<Edited by Host>

I think there's a newer version of the Dell-supplied firmware available for your DH-6E2S, joey. (You've got a Rev AD13, they're showing a Rev 7D12, A04.)
But although a firmware update on an optical drive is usually enough to get people past a burning error 2131, with the other codes it can help raise the likelihood of a good result to update related drivers, firmware and whatnot (like BIOS for example). I had a look at your downloads page at Dell for the Vostro 420, and there's an unusually-large number of potentially relevant updates there. (BIOS, chipset drivers, video drivers, hard-drive firmware, raid controller application, raid controller drivers, etc.) So I think the most straightforward thing to do would be to update everything Dell-supplied you're currently behind on.
Head to the following page at Dell and enter your service tag. That should take you to a page just showing the latest versions of drivers and other downloads available for your Vostro:
http://support.dell.com/support/downloads/
... stock up on everything applicable to your configuration of Vostro 420 that you're behind on.
After updating, are you able to burn without the 4300?

Itunes only burns 40 minutes on an 80min cd?

I'm having trouble getting Itunes to burn a full cd. I make a playlist that is 50-79 minutes long and the cd appears to burn correctly, i.e. no error messages, etc. cd says it's complete. I put it in my cd player and at the 40 minute mark, it just ends and goes back to track 1. I have never had this problems with any other cd in any player, only the ones burned using itunes with songs only purchased through the itunes store. anyone else having this problem? is there something i need to change the settings on? PLEASE REPLY! I've wasted far too many cd's to continue on like this. the interactive faq and troubleshooting has nothing on this.

iTunes tends to be more picky on windows than other programs that burn CDs on a PC. The 3 main fixes for any iTunes burning issues/problems are
1) Updating the CD burners firmware and the PCs chipsets, BIOS ect ect, basicly any updates/patches offered on the PC makers web site for your model.
2) Slowing the burn speed in iTunes by going to edit>preferences>advanced tab>burning sub tab. Usually slowing it from "Max" to a speed like 8x or 4x does the trick
3) Using a different brand of blank CDs. Not all blank CD's are make from the same material, and not all burners read them the same.
Another thing you can do is goto Help>run CD Diagnostic and copy/paste the whole resulting report here so we can see what error if any your getting and overlook your setup for anything wrong

Help please - iTunes disc burner or software not found... with full troubleshooting details

In iTunes 11.1.3.8 on my Windows 8 HP Laptop, when trying to "Burn Playlist to Disc", I get the Burn Settings window "E: hp DVD A DS8A9SH", then I select MP3 CD and click "Burn", I unfortunately get the dreaded iTunes "disc burner or software not found...". I think this is the second time this has happened (first time I think a simple reboot fixed it), and I assume because iTunes was updated this issue came back again and I cannot burn MP3 cds anymore because of it!
I've followed all steps outlined in this support article "iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install" (http://support.apple.com/kb/TS2308)
Solution 1, no updated firmware was available for dvd drive.
Solution 2, not relevant because those files were not present when I looked for them.
Solution 3, I'm familiar with regedit and did exactly what the step by step instructions told me including rebooting multiple times to completely remove Gear drivers/keys, installing the new Gear driver files with their official setup file "For 32-bit and 64-bit systems:" from http://www.gearsoftware.com/support/drivers.php (and gave another reboot just in case) and opened iTunes at the very end of the entire process.
Still getting the dreaded "disc burner or software not found..." error when trying to burn a playlist to a CD. The weird thing is when I click Burn playlist to a CD, I see the DVD drive "E: in the next prompt which asks for Data CD/MP3 CD, Audio CD.
So I clicked on Help > Run Diagnostics, selected "CD/DVD Drive tests" only and clicked "Next".
Window says "To begin the test, please insert a prerecorded audio cd..." so I did that and clicked "Next".
Under "Choose an optical drive to test:", the drop-down menu only shows "[Choose a Drive]", no other options. Under "Optical drive:" it says "No drive chosen for testing.", and I click the "Next" button.
Here are the diagnostics output I got:
Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
Hewlett-Packard HP Pavilion g6 Notebook PC
iTunes 11.1.3.8
QuickTime not available
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 002AB1700B7C4780
Current user is not an administrator.
The current local date and time is 2014-01-20 18:23:52.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.3.8 (x64) is currently running.
iTunesHelper 11.1.3.8 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
I'm extremely confused as to what to do next. I was thinking I should try reinstalling iTunes but I'm not sure that would even work and I'm so paranoid about installing it correctly and referencing the right existing library files that I'd like to see other suggestions first.
Any help from the community or Apple would be tremendously appreciated and I would be glad to do more testing and provide more details. Thanks!

Hi there aaxim,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/TS2308
-Griff W.

CD Burn Errors - No Burn has succeeded!

I have only started using my three month old iBook for burning CD's this week and discovered that it continually gives a BURN ERROR and spoils the CD-R so that it cannot be burned (on a PC). This happens for all attempts at burning either files from Finder or iTunes with both MP3 and Audio burns - all on well known brand discs. How can this be checked and fixed? I don't see any other problem like this in a quick look on this forum.
NB - Error code from Console is given as 0x80020022 The device failed to respond properly, unable to recover or retry also mentions "Burn Sense: 6/29/00 Unit Attention, Power on, reset or reset bus device occurred".
Apple Hardware Test from CD supplied gives all OK but this does not test the CD drive which is a Matshita CD-RW CW-8124 Revision D80D.
Please help!

Hi - I have followed all the advice above and after cleaning etc tried burning a 450MB set of data files. Same result - CD locks up in spin and after a couple of minutes says an error has occurred. This time it was extremely difficult to get out of lock-up as Finder was totally unresponsive and I had to crash restart with the CD stil spinning. On restart the CD would not eject and was rocking back anbd forwards continually and seeming to lock out any keyboard command. Again after another crash restart and holding the eject button down it did come out just before shutting down. (There's a lot to be said for a PC style eject button!). It gave the same log report under Console as previously reported.
I have used both Sony and Verbatim CD-R but the only thing to note is that they are 700MB discs. Could this be the problem? Do Matshita have a CD driver update website?
I am working overseas so how can I get Apple to sort this out? I am tempted to give up and stick with my Sony PC running XP Pro!
Thanks Ray

Burn error message 261

I too am getting burn error message when I try to burn my playlists to CD since I downloaded iTunes 5.0. I am burning a MP3 CD and there are only 640 MB to be burned to a 700MB CD. I have gone through all of the iTunes suggested solutions. I have contacted Dell (my OEM) and the manufacturer of my CD-R/RW drive (Samsung). I upgraded the latest firmware for my computer and CD Drive. I still get the same message...burn failed for unknown reason...error message 261. It works in Windows Media. What gives? Is there a fix? Seemingly, quite a few other customers are having the same problem. HELP!Apple is there a fix on the way?
Here are my diagnostic results:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
iTunes 5.0.0.35
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: AFS2K (3.1.20.0),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce FX 5200 \GeForce FX 5200
IDE\DiskMaxtor6Y160M0_________________________YAR51HW0, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSAMSUNGCD-R/RW_SW-252S_________________R954___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: SAMSUNG CD-R/RW SW-252S, Rev R954
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4.

Hello Armando,
I'm not too sure if I could help you since you're running a Windows machine but if you want some reliable answers, could you re-post your question in the iTunes for Windows forum? I'm sure the people on that forum would help you better. Sorry about that.
Just FYI, you posted this thread on the iTunes for Mac forum.

CD burn error 4000

I've have burned over 100 CDs with my Dell desktop over the last 3 years, but the other day i got a message 'CD disc unable to burn (error 400)'. I don't know what caused it to suddenly stop working.
Basically, I selected the play list and told it to burn a CD. I right clicked on Virtual CD icon in the task bar and on my virtual CDR I told it to create a 700MB disc and insert it. iTunes sees it and then it says "checking playlist" and then it as soon as that is done, it briefly says it's starting to burn the cd when it immediately switches to canceling cd burn and then shows a dialog with the following: The attempt to burn the disc failed. An unknown error occurred (4000).
I am ambivalent about methods of fixing this problem because i am fearful that i will lose my library which has over 3000 songs in it. Is there any safe solution to this problem? I am thankful for any help!

Have you fixed this problem yet? My machine is doing the same thing.

ITunes 2131 burning error - Toshiba Patch

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