ITunes 4.9 Problems - Will Not Open

Question

There are obviously a slew of problems with iTunes 4.9. However, I seem to be the only one with the problem of not being able to launch iTunes at all. If I click on the iTunes icon, it just bounces a little bit and then nothing happens. Sometimes I get the pinwheel. It doesn't show up on the menu bar. However, if I hit apple+tab I can choose iTunes from there, but still nothing happens. I'm just curious to see if anyone else had this problem. I'm currently trying to reinstall 4.8. No luck yet.

Answer 1

...THIS DOES WORK - SEE BELOW...
Stu, you RULE!
I can't thank you enough! You should, if you haven't already, post a new message on the board with these exact instructions for people who are unable to open iTunes. It will save a lot of headache.
I wish I would have had this sooner as I did work with a tech over the phone who charged me and never solved the problem like you did w/ these instructions.
Thanks so much!
Terri
stu robb <[email protected]> wrote:
Hi Terri,
Sorry for the delay in replying - I went out to celebrate (do you think Bill
Gates has gone to work for Apple??? I used to have all this crap on my PC
too)...
So to recap, you've installed the Apple supplied QT6.5.2 REINSTALLER as
usual and rebooted. Trouble is, you've fixed Quicktime but iTunes is still
knackered, right? The problem is that Apple's 6.5.2 reinstaller doesn't get
rid of everything that QT7 screwed up, so, as far as I can make out, iTunes
hangs when trying to find some QT7 rubbish (in the System/Framework
directory)
So, start Pacifist (the directory for Pacifist should be in your
APPLICATIONS directory). I didn't bother to register it (but I will, as I
owe whoever wrote this package lots more than twenty bucks).
Click "Not Yet" once the timer's counted down and OK to the system message.
Then click OPEN PACKAGE. When the Open pane comes up, click
QuickTime652.pkg and OPEN. (I had downloaded QuickTime652.pkg to my DESKTOP
to make it easy to find).
You will then see a screen "Contents of QuickTime652.pkg" and then a couple
of subdirectories. Click on "Contents of QuickTime652.pkg". The top bar
will liven up, click "Install". You will need to put in your admin/root
password as usual. There will be a number of times when the package
installer detects a different version. The first time through, click
"REPLACE" and check the "DON'T SHOW ME THIS AGAIN" checkbox. After the
install is complete, click "VERIFY" and leave both check-boxes. It will
take about 30 seconds, then you will get some output in SUMMARY. You should
see "3650 files were scanned, 3650 of 3650 files were present on the hard
disk, 0 of 3650 files had file permissions that did not match those
specified in the package, 17 (or another number) of 3650 files had checksums
that did not match those specified in the package.
It is these false checksum files that may cause a problem. If you now click
the verification report's "CHANGED FILES" tab, it will list them out. Now,
basically, my aim was to try and get as many of those files deleted so that
when I ran the Pacifist installer again, it would install them clean.
So, I ran Pacifist again, using the same Quicktime652.pgk package, this time
where I clicked REPLACE, I clicked each on without checking the "DON'T SHOW
ME THIS AGAIN" to try and force it to overwrite the old files. Now, because
you can't use "Finder" to explore the application directories (WHY NOT????),
I used the TERMINAL application (/applications/utilities/TERMINAL) to
manually delete files, using standard UNIX commands, as described before.
I'm not certain that you need to do this, but it seemed like the most likely
way to guarantee that they were being cleanly installed when I ran Pacifist
again...
Two or three goes at this, and you'll get the number down to about 17 or so.
Then, you repeat the whole exercise with iTunes. Download the iTunes 4.7.1
package and then, just to be certain, before I started, I deleted the iTunes
icon from the /applications directory and removed the installer receipt from
/macintosh hd/system/library/receipts (delete iTunes4.pkg and iTunes.pkg) -
maked sure you don't empty the trash just in case you need to get them back
for troubleshooting.
Use Pacifist against the iTunes 4.7.1. pkg as you did with Quicktime. With
iTunes, a bit of persistence and hacking about deleting various files in
Terminal, I managed to get iTu