Itunes 5.01 still won't work!!!

I was having constant trouble installing 5.0, seems like many other people did too! I was able to install 5.01 with no problem but now itunes won't open! No matter how many times I click on the itunes icon, it won't open. Im frustrated!!!!!!!

Not responding - ###///#####". and i also saw the CCAp box come up too.
hi Timothy
b gaah.
okay, those are the classical symptoms of the really nasty versions of the "new 4.9 Norton troubles". i don't recall a Milinda reinstall working for anyone who actually had the CCAP hang and the "asian boxes" dialog. (you can check up on this in the thread containing the Milinda reinstall post ... that's where we collected a few of these cases together.)
we did manage to fix a few of them by upgrading those people to 5.0. (didn't work for everyone ... i don't think poor Beirin has had any joy yet.) but i assume you're already at 5.
okay, there are three threads referenced in here where people have managed to get itunes to launch when they've had a tricky Norton issue (the section is down near the bottom of the first thread, i think):
b noir, "an itunes/quicktime error first aid kit" #1, 01:31pm Sep 20, 2005 CDT
... just confirm for me that you've tried these three? i've been thinking about an additional technique, but it's a bit drastic, and i'd like to confirm that we've tried the other things first.
love, b

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