ITunes 5 & 6 Download Problems

For the past couple of days I could not buy/download music with iTunes 5 (no problems in the past). Therefore, I tried downloading iTunes 6 to solve this problem and now I can't even open iTunes at all. I've tried to re-load iTunes 6 three or four times and nothing works. Error states 'iTunes has encountered a problem and needs to close'. I have Windows XP. No idea what to do, and from the other posts, it looks like many other people are having the same problem.

hi Janice!
I can't even open iTunes at all. I've tried to re-load iTunes 6 three or four times and nothing works. Error states 'iTunes has encountered a problem and needs to close'
(jost checking ... before when you couldn't get 5.0.x to launch, were you getting the same error message? or was itunes just refusing to launch, with no error message? if the latter, are you also running Norton Internet Security 2005?)
hmmmm. we'd better check to see if you've got a broken quicktime. can you launch your Quicktime at all?
if not, download a copy of the standalone QT installer and save it to your hard drive. (we'll run your install from there rather than on-line.) here's a link to a standalone:
http://www.apple.com/quicktime/download/standalone.html
switch off both your antivirus and antispyware prior to the install.
will itunes launch now? if not, what error message is it giving you?
keep us posted.
love, b

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