Itunes 5: crashes my system when i import cd; install prob.

Question

I installed itunes 5 and it completed installation but at the end a windows error saying it crashed came up, but itunes still installed and could open when i rebooted. i don't have the driver related to virus protection mentioned in another post.
then i tried to import a cd, four times. the first time, it froze my system and i had to reset the whole thing. the second time, it did the same thing. and the third and fourth times, it rebooted my computer without warning. my system is otherwise very stable. i'm running xp pro, with all the major updates.
i'm kinda po'd. i would have stayed with the last version if i had known.

Answer 1

hi David!
The common denominator for me at least is that QT7 was part of iTunes 5.0.1 and is now paired with 4.9.
that's interesting. if nothing else works, we can try rolling you back to QT 6.5.2 to see if that helps matters.
let's have a look at your error logs.
right-click "My Computer", select "Manage", click on your event viewer.
we're looking in your System and Application logs for any error/warning events that are occurring at the time of any failed imports. (it would be particularly interesting also if you could also determine if any suspicious events
b weren't
happening at the time of successful imports prior to the QT 7 install.)
if you find suspicious-looking types of event, click on an example to bring up a small window. note down the
b Source, Event ID and Description
of the event, and report back with your findings.
love, b