ITunes 5: Get Info crash
If I Control-Click on a library item then choose Get Info (on my Mac, or a shared library or the iTunes Music Store), iTunes crashes immediately.
If, however, I press Command-I, Get Info window appears.
iTunes has been completely deleted (including receipts), disk checks, repair permissions, no hacks or Application Enhancer. Thoughts and ideas welcome.
This same problem exists in iTunes 6 for me. It was also in iTunes 5. The cmd-I trick does work for me too.
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iTunes 8 seems to work OK... but one of the first thing I tried to do was "GET INFO"
And iTunes CRASHED.
It crashed using the menu, or hitting apple-i (in any window-- icon, album, or list view)
It still crashes.
Here's the log dump. Anyone else have this problem?
Process: iTunes [2900]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 8.0 (8.0)
Build Info: iTunes-8003502~2
Code Type: PPC (Native)
Parent Process: launchd [227]
Date/Time: 2008-09-09 22:58:22.910 -0800
OS Version: Mac OS X 10.5.4 (9E17)
Report Version: 6
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x00000000c0000023
Crashed Thread: 0
Application Specific Information:
0x4403ec
0x78938
0x27f7cc
0x93b039f0
0x92c45730
0x92cf9a94
0x92cf97b4
0x92cf96f0
0x2808f8
0x280fec
0x37ca4
0x280400
0x309c
0x2da0
0xbffffc7c
Thread 0 Crashed:
0 libobjc.A.dylib 0x96a23018 objc_msgSend + 24
1 ...ple.ApplicationServices.ATS 0x95828684 LLCStyleInfoCreateActiveStyleInfo + 652
2 com.apple.QD 0x96698664 TATSUStyle::ConstructActiveStyleInfo() + 52
3 com.apple.QD 0x966b5034 TATSUStyle::operator==(TATSUStyle&) + 100
4 com.apple.QD 0x966b4fac TATSUStyleSet::operator==(TATSUStyleSet&) + 104
5 com.apple.QD 0x966b4ed0 ATSUCompareStyles + 104
6 com.apple.HIToolbox 0x92cc502c CUnicodeTextRun::EqualAttribute(unsigned long, void const*) const + 76
7 com.apple.HIToolbox 0x92cc0a74 CUnicodeTextRun::Assign(CAttrObject const*, unsigned char) + 104
8 com.apple.HIToolbox 0x92cbd3b8 OpaqueTXNObject::ITextensionDoc(unsigned char, unsigned long, OpaqueWindowPtr*, Rect const*, CMLTEFileObject&, unsigned long) + 1076
9 com.apple.HIToolbox 0x92cbb450 TXNCreateObject + 220
10 com.apple.HIToolbox 0x92cbb228 TUnicodeText::Init(HIView*, CGRect const&, unsigned long) + 244
11 com.apple.HIToolbox 0x92cbaf20 TControlText::Init(HIView*, Rect const&, __CFString const*, ControlFontStyleRec const&, unsigned long) + 232
12 com.apple.HIToolbox 0x92d6479c HITextField::InitializeCommon(__CFString const*, ControlFontStyleRec, unsigned char) + 136
13 com.apple.HIToolbox 0x92d646cc HITextField::Initialize(OpaqueEventRef*) + 204
14 com.apple.HIToolbox 0x92c1cc30 HIObject::HandleClassHIObjectEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 624
15 com.apple.HIToolbox 0x92c1c928 HIObject::EventHook(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 80
16 com.apple.HIToolbox 0x92c1c3c8 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1484
17 com.apple.HIToolbox 0x92c1b560 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 464
18 com.apple.HIToolbox 0x92c1b37c SendEventToEventTargetWithOptions + 52
19 com.apple.HIToolbox 0x92c16b50 HIObject::Create(__CFString const*, OpaqueEventRef*, HIObject**) + 292
20 com.apple.HIToolbox 0x92c169f8 HIObjectCreate + 100
21 com.apple.HIToolbox 0x92d644c0 _HIEditTextCreateWithClass + 260
22 com.apple.HIToolbox 0x92d97674 CreateEditUnicodeTextControl + 108
23 com.apple.HIToolbox 0x92d05814 NewControl + 2896
24 com.apple.HIToolbox 0x92d9a09c GetNewControl + 120
25 com.apple.HIToolbox 0x92cefec0 InitializeItem(_DialogRec*, short, DITLItem*, long) + 744
26 com.apple.HIToolbox 0x92cefb48 ForEachDialogItem(_DialogRec*, unsigned char ()(_DialogRec, short, DITLItem*, long), long) + 92
27 com.apple.HIToolbox 0x92cef3b0 NewDialogCommon(_DialogRec*, char**) + 192
28 com.apple.HIToolbox 0x92cee148 NewFeaturesDialog + 268
29 com.apple.HIToolbox 0x92da58b0 CreateDialog(Rect const*, unsigned char const*, unsigned char, short, OpaqueWindowPtr*, unsigned char, long, char**, ColorTable**, char**, char**, unsigned long, unsigned char, AutoPositionInfo) + 188
30 com.apple.HIToolbox 0x92da5618 GetNewDialog + 424
31 com.apple.iTunes 0x001ca0b0 0x1000 + 1872048
32 com.apple.iTunes 0x000db7c8 0x1000 + 894920
33 com.apple.iTunes 0x0006669c 0x1000 + 415388
34 com.apple.iTunes 0x00125a5c 0x1000 + 1198684
35 com.apple.iTunes 0x00126cdc 0x1000 + 1203420
36 com.apple.iTunes 0x000c7ab8 0x1000 + 813752
37 com.apple.iTunes 0x000cdc38 0x1000 + 838712
38 com.apple.iTunes 0x00212b90 0x1000 + 2169744
39 com.apple.iTunes 0x0021382c 0x1000 + 2172972
40 com.apple.iTunes 0x0003502c 0x1000 + 213036
41 com.apple.iTunes 0x00280dc8 0x1000 + 2620872
42 com.apple.iTunes 0x00280fe8 0x1000 + 2621416
43 com.apple.iTunes 0x00037ca0 0x1000 + 224416
44 com.apple.iTunes 0x002803fc 0x1000 + 2618364
45 com.apple.iTunes 0x00003098 0x1000 + 8344
46 com.apple.iTunes 0x00002d9c 0x1000 + 7580
47 ??? 0xbffffc78 0 + 3221224568
Thread 1:
0 libSystem.B.dylib 0x955bb438 machmsgtrap + 8
1 libSystem.B.dylib 0x955c235c mach_msg + 56
2 com.apple.CoreFoundation 0x93b03568 CFRunLoopRunSpecific + 1812
3 com.apple.audio.CoreAudio 0x9301fe3c HALRunLoop::OwnThread(void*) + 212
4 com.apple.audio.CoreAudio 0x9301fc80 CAPThread::Entry(CAPThread*) + 104
5 libSystem.B.dylib 0x955fd658 pthreadstart + 316
Thread 2:
0 libSystem.B.dylib 0x955bb498 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x955fe90c pthread_condwait + 1336
2 com.apple.iTunes 0x00359f44 0x1000 + 3510084
Thread 3:
0 libSystem.B.dylib 0x9561fae4 select$DARWIN_EXTSN + 12
1 com.apple.CoreFoundation 0x93b0e9b0 __CFSocketManager + 764
Thread 4:
0 libSystem.B.dylib 0x955c1e4c _semwaitsignal + 12
1 libSystem.B.dylib 0x955fea00 pthread_condwait + 1580
2 libGLProgrammability.dylib 0x94318298 glvmDoWork + 120
3 libSystem.B.dylib 0x955fd658 pthreadstart + 316
Thread 5:
0 libSystem.B.dylib 0x9562db98 accept$NOCANCEL$UNIX2003 + 12
1 libSystem.B.dylib 0x95664ac4 accept + 16
2 com.apple.iTunes 0x002f246c 0x1000 + 3085420
Thread 6:
0 libSystem.B.dylib 0x955bb438 machmsgtrap + 8
1 libSystem.B.dylib 0x955c235c mach_msg + 56
2 com.apple.CoreFoundation 0x93b03568 CFRunLoopRunSpecific + 1812
3 com.apple.CoreFoundation 0x93b03df0 CFRunLoopRun + 60
4 com.apple.iTunes 0x0024c0c0 0x1000 + 2404544
5 libSystem.B.dylib 0x955fd658 pthreadstart + 316
Thread 7:
0 libSystem.B.dylib 0x955bb4b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x955fe8fc pthread_condwait + 1320
2 ...ple.CoreServices.CarbonCore 0x937c0e68 TSWaitOnConditionTimedRelative + 240
3 ...ple.CoreServices.CarbonCore 0x937c0c3c TSWaitOnSemaphoreCommon + 428
4 ...ickTimeComponents.component 0x045f3950 ReadSchedulerThreadEntryPoint + 5312
5 libSystem.B.dylib 0x955fd658 pthreadstart + 316
Thread 8:
0 libSystem.B.dylib 0x955bb4b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x955fe8fc pthread_condwait + 1320
2 ...ple.CoreServices.CarbonCore 0x937c0e68 TSWaitOnConditionTimedRelative + 240
3 ...ple.CoreServices.CarbonCore 0x937c0c3c TSWaitOnSemaphoreCommon + 428
4 ...ple.CoreServices.CarbonCore 0x937ea028 AIOFileThread(void*) + 1068
5 libSystem.B.dylib 0x955fd658 pthreadstart + 316
Thread 0 crashed with PPC Thread State 32:
srr0: 0x96a23018 srr1: 0x0200f030 dar: 0xc0000023 dsisr: 0x00200000
r0: 0x95828688 r1: 0xbffed250 r2: 0xa0675508 r3: 0x0b7752b0
r4: 0x96ac0110 r5: 0x00000028 r6: 0x0000002c r7: 0x00000e03
r8: 0x00000000 r9: 0x00000000 r10: 0x956d4b8c r11: 0x69520110
r12: 0xc0000003 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x0a2866b0 r17: 0x00000000 r18: 0xa09b840c r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x0bc5dd50 r23: 0x00010032
r24: 0x00000000 r25: 0xa09be170 r26: 0x00000002 r27: 0xa09be170
r28: 0xa09be170 r29: 0xa09be1e0 r30: 0xa09be250 r31: 0x9582840c
cr: 0x44022428 xer: 0x20000000 lr: 0x95828688 ctr: 0x96a23000
vrsave: 0x00000000
Binary Images:
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0x1121000 - 0x1128fff com.apple.ipodsynchronization 2.3 (106.0) /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
0x1130000 - 0x11befff com.apple.iTunes.iPodUpdater 7.7 (7.7) /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
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0x5239000 - 0x525aff1 libmx.A.dylib ??? (???) /usr/lib/libmx.A.dylib
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0x5352000 - 0x5357fff com.apple.CoreMediaAuthoringPrivate 1.5 (1.5) /System/Library/PrivateFrameworks/CoreMediaAuthoringPrivate.framework/Versions/ A/CoreMediaAuthoringPrivate
0x5360000 - 0x5514feb +net.telestream.wmv.advanced 2.2.0.49 (2.2.0.49) /Library/QuickTime/Flip4Mac WMV Advanced.component/Contents/MacOS/Flip4Mac WMV Advanced
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0x6260000 - 0x6262ffd com.apple.textencoding.unicode 2.2 (2.2) <483d06bdf16bdbbad53efcea4fcfb688> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
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0x7500000 - 0x7532ffb com.apple.mobiledevice 3.2.2 (3.2.2) <0bd09305afe49f29ed8b6ccae5dd0624> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x753e000 - 0x76e2fff com.apple.audio.codecs.Components 1.6.4 (1.6.4) /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x7f62000 - 0x7fb0fff +com.exo.stationery eXo version 1.0 (1.0) /Users/Boyarsky/Library/iTunes/iTunes Plug-ins/eXo/eXo.bundle/Contents/MacOS/eXo
0x7ffc000 - 0x8172ffb GLEngine ??? (???) <e546c359794d516a4ec464c774b1300a> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x81a4000 - 0x832dff6 com.apple.GeForceFXGLDriver 1.5.28 (5.2.8) <98f46e09e3758da2274f287443da2d83> /System/Library/Extensions/GeForceFXGLDriver.bundle/Contents/MacOS/GeForceFXGLD river
0x8355000 - 0x8371fff GLRendererFloat ??? (???) <a16b151dfe35dd65da0ec9a149f5cdba> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
0x842c000 - 0x8436fff +com.binaryminded.FountainMusic Fountain Music version 1.2 (1.2) /Users/Boyarsky/Library/iTunes/iTunes Plug-ins/Fountain Music.bundle/Contents/MacOS/Fountain Music
0x84fd000 - 0x8508fff +com.soundspectrum.gforceforitunes G-Force for iTunes 1.1 (1.1) /Users/Boyarsky/Library/iTunes/iTunes Plug-ins/G-Force for iTunes.bundle/Contents/MacOS/G-Force for iTunes
0x850d000 - 0x851cfd0 +com.steelskies.GasLight 0.42 (0.42) /Users/Boyarsky/Library/iTunes/iTunes Plug-ins/GasLight.bundle/Contents/MacOS/GasLight
0x8525000 - 0x854dfff +com.ios.igoom 2.0 (2.0) /Users/Boyarsky/Library/iTunes/iTunes Plug-ins/iGoom.bundle/Contents/MacOS/iGoom
0x869a000 - 0x86ceff3 +com.OpticalAlchemy.JewelCase 1.8 (1.8) /Users/Boyarsky/Library/iTunes/iTunes Plug-ins/JewelCase.bundle/Contents/MacOS/JewelCase
0x8841000 - 0x8846fff com.apple.drawsprocket 2.0.82 (DrawSprocket-2.0.82) <0400d2b8f6d1ea6cbe45c5419936dfda> /System/Library/Frameworks/DrawSprocket.framework/Versions/A/DrawSprocket
0x8851000 - 0x8857ff7 +vTunes4 4.0 (4.0) /Users/Boyarsky/Library/iTunes/iTunes Plug-ins/vTunes4.bundle/Contents/MacOS/vTunes4
0xa1ba000 - 0xa1d5fff +LEDSpectrumAnalyser LED Spectrum Analyser for iTunes version 2.0.5 (2.0.5) /Users/Boyarsky/Library/iTunes/iTunes Plug-ins/LEDSpectrumAnalyser.bundle/Contents/MacOS/LEDSpectrumAnalyser
0xa1e6000 - 0xa1ebffb com.apple.QuartzComposer.iTunesPlugIn 1.0 (10) /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
0xa404000 - 0xa416fe7 +com.barbariangroup.Magnetosphere ??? (0.0.2) /Users/Boyarsky/Library/iTunes/iTunes Plug-ins/Magnetosphere.bundle/Contents/MacOS/Magnetosphere
0xa68b000 - 0xa69aff3 +MTSpace OpenGL test version 0.0.1d1 (0.1b) /Users/Boyarsky/Library/iTunes/iTunes Plug-ins/MTSpace.bundle/Contents/MacOS/MTSpace
0xa7de000 - 0xa7f2fff +iTunesXPlugin iTunesXPlugIn version 0.0.1d1 (0.0.1d1) /Users/Boyarsky/Library/iTunes/iTunes Plug-ins/Timestretch-Visualizer.bundle/Contents/MacOS/iTunesXPlugin
0xa8b0000 - 0xa931ffb +com.DHB.Ultragroovalicious 1.0 (1.0) /Users/Boyarsky/Library/iTunes/iTunes Plug-ins/Ultragroovalicious.bundle/Contents/MacOS/Ultragroovalicious
0xaa47000 - 0xaa56fff +com.volcanokit.screensaver.volcanokit Volcano Kit iTunes Visualizer, version 1.0.2 (1.0.2) /Users/Boyarsky/Library/iTunes/iTunes Plug-ins/volcanokitPlugIn.bundle/Contents/MacOS/volcanokitPlugIn
0xaa8d000 - 0xaa94fff +Vortex Vortex 1.1 (1.0) /Users/Boyarsky/Library/iTunes/iTunes Plug-ins/Vortex.bundle/Contents/MacOS/Vortex
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0xbb92000 - 0xbbb1ffb +Cocoa Patcher ??? (???) <7757f8bdcfa0830e38d58a5dac0aa1b2> /Library/PreferencePanes/Default Folder X.prefPane/Contents/Resources/Default Folder X.bundle/Contents/Resources/Cocoa Patcher.bundle/Contents/MacOS/Cocoa Patcher
0xd3f0000 - 0xdb62ff7 com.apple.CoreFP 1.0.15 (1.0) /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
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0x70000000 - 0x700cbff3 com.apple.audio.units.Components 1.5.1 (1.5.1) /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8fe00000 - 0x8fe30b23 dyld 96.2 (???) <39109181acbf30fed542e6c9abcf1798> /usr/lib/dyld
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0x903e4000 - 0x903f2fff libz.1.dylib ??? (???) <1a70dd3594a8c5ad39d785af5da23237> /usr/lib/libz.1.dylib
0x903f3000 - 0x90400ffb com.apple.opengl 1.5.6 (1.5.6) <9f2c6a226837dae46ced8b28e195210c> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
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0x9051c000 - 0x90845fe7 libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x90856000 - 0x90918fff com.apple.WebKit 5525.18 (5525.18) <ef0071ec0d5faa5b198348bc4f909c7c> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x90919000 - 0x90926fff libbz2.1.0.dylib ??? (???) <ff3050272228dbda09852641458eaaa4> /usr/lib/libbz2.1.0.dylib
0x9092b000 - 0x90947ffb com.apple.openscripting 1.2.8 (???) <cc6a91ad44b9d013d03b9977a1459bd5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x90948000 - 0x9098afff com.apple.quartzfilters 1.5.0 (1.5.0) <3f2dc01a646cd5b5ea55d510583ba4d5> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x909cb000 - 0x909d6ffb libgcc_s.1.dylib ??? (???) <ea47fd375407f162c76d14d64ba246cd> /usr/lib/libgcc_s.1.dylib
0x909f4000 - 0x909f4fff com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
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John
Fairbanks, AK
Stuck and unable to reorganize a few songs....It works now that I turned OFF the Genius feature.
As soon as I closed the GENIUS sidebar and quit iTunes (to save the state of changes) then restarted iTunes and everything seemed to work.
Weird! Genius kept me from doing ANYTHING till I used it.
John in FAirbanks -
When I try to change the location for a file in get info from music to audiobooks, itunes crashes. my itunes has all updates as does my macbook. i am on lion os.
ok, i solved the problem on my own. i happened to remember that when i purchased an audible download, that it comes in aac format. all the crashes with my itunes happened with trying to use an mp3 format for audiobooks. I thought to myself, "i wonder if it is trying to tell me that it doesn''t like the mp3 format for audiobooks?" thus, i went to the files, right clicked on them, and selected create an AAC file. itunes created the AAC new files. i then brought up GET INFO, changed the options to audiobook, don't shuffle and pick up where left off, clicked Ok, and all files when over to my book folder immediately with no problems. they are now ready to go onto my ipad or iphone where they will go into the book folder as well since i now have them in the correct folder on itunes.
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Scenario: 2G DP G5, entire music collection stored on external firewire drive; any time I try to GET INFO about a song, playing or not, iTunes just closes out without any warning. Plus, I never get the post-apocalyptic "An application has quit unexpectedly...". I know I could do this without trouble before iT 6+, currently up to date on system and app updates. Any thoughts?
dgd, Jules and JoeHeathen hello to you all,
None of you indicate that you are running your iTunes library from an Ext HD.... in that case do this...
Use BatChmod to set correct permissions on your home ~ Music folder
This compact GUI will perform the same tasks as a 'terminal command line'
drag the complete Music folder with libraries and iTunes Music folder inside to the BatChmod Icon and drop....
check path is correct.... tick if not already.... Owner=R W X, Group=R, Others=R,
then tick 'Apply ownership and privileges' tick 'Unlock" ... click Apply...
provide password... all done very quick...
Now shutdown and restart holding down the command and 's' keys until you see the prompt.... type ...
/sbin/fsck -fy
hit return
when check is complete type...
reboot
hit return
Check back here with the results ... take care ... TP -
ITunes 11 - Get Info greyed out for movies on external drive
With iTunes 10, my itunes movies and TV shows grew to about 1.2TB of data, and I shifted them to an external drive.
I was able to edit the information via 'get info' until upgrading to iTunes 11.
Now all the information, bar the 'five stars' field are greyed out. If I shift a particular movie back to the internal drive, I can edit (genre, for example). Shift away again, get info greys out.
Any advice? It feels like iTunes thinks it has the wrong permissions.When you add a movie to iTunes you have to make sure it makes a copy of the file in the iTunes Media folder. Otherwise, you can't edit any of the information on the movie or video.
In iTunes 12, go to Edit-->Preferences
In Preferences, go to Advanced and make sure the "Copy files to iTunes Media folder when adding to library".
Unfortunately, you will now have to re-import the movie files into iTunes using "Add File To Library..." Once imported, the movie will sometimes appear under "Home Movies" instead of "Movies" but if you right click on the movie file it will list a menu item called "Get Info" where you can change the "Options" to "Movie".
Hope that helps. -
ITunes 11 "get info" grayed out
Some of my songs' info under "get in" are grayed out, so I cannot change genre, etc. I have read thru a lot of old posts and I've checked the permissions on the iTunes folder and they are correct. Weird thing is that only some songs are grayed out, and some are not. I checked these individual songs permissions and they are correct. Any ideas?
I have a MAC
iTunes 11
MatchWhen you add a movie to iTunes you have to make sure it makes a copy of the file in the iTunes Media folder. Otherwise, you can't edit any of the information on the movie or video.
In iTunes 12, go to Edit-->Preferences
In Preferences, go to Advanced and make sure the "Copy files to iTunes Media folder when adding to library".
Unfortunately, you will now have to re-import the movie files into iTunes using "Add File To Library..." Once imported, the movie will sometimes appear under "Home Movies" instead of "Movies" but if you right click on the movie file it will list a menu item called "Get Info" where you can change the "Options" to "Movie".
Hope that helps. -
ITunes 12 Get Info dialog spacebar problem
I'm finding that in the new iTunes, when I put in a composer name or band name (etc.) in the Get Info dialogue, if there is a space everything goes wrong.
For instance: I'm trying to type "John Lennon" under Composer.
I type "John " [note the space]
But then it automatically selects the alphabetically-earliest "John " from a drop-down list (John 5, the guitarist for Marilyn Manson, which is really not quite the same thing) and immediately closes the text box.
Is there a way to make it stop doing this drop-down list? It's not a great hardship to type "John Lennon" so I'd rather not have to select from the drop-down every time, and if the second part of the name is not already on the list it's very difficult to get it typed in in one go (and if it's something like "John Lee Hooker" you're REALLY in trouble).I have this same issue. The only workaround that seems to work consistently is to enter a space before anything else, fill out the information, then go back and delete the first space. It's an annoying oversight, but I've gotten used to hitting space, filling out the info, pressing home, and pressing delete.
I'd appreciate a fix - it's incredibly annoying for any band with a space in the title autocorrecting to the wrong information. -
As soon as I updated to 10.4.6 two of my macs (a mini and a quad G5) started crashing when using the "Get Info" or spotlight search.
Any ideas on how to solve this?
Quad G5 Mac OS X (10.4.6)You may be able to repair this with the 10.4.6 Stand Alone Combo Updater.
This is a fuller install, as opposed to an incremental "delta" update so it should overwrite any files that are damaged or missing. It does not matter if you have applied it before. It has worked well for many.
Remember to Verify Disk before update and repair permissions before and after update from /applications/utilities/disk utility.
-mj
[email protected] -
ITunes Bug: Get Info on a movie displays actors instead of director
Bug in iTunes 12.0.1
Get info on any movie in iTunes and where it shows "Director" it will list the Actors instead, not the director at all.This issue has been happening to me for years as well doing the same exact thing. Import an album and want to change info in bulk such as the number of discs. Each time one track is left out normally towards the middle of the album.
Any solution for this would be much appreciated as it is just frustrating for this to continue after so many years. -
Itunes 11 get info-next button is gone!
is this coming back?
Re: In artists view, it sometimes works, sometimes doesn't.
I'd noticed the same thing ... seems to be a (significant) bug (i.e., given the usefullness of this capability -- that's a compliment, Apple).
As a workaround, I've found that it works if you use the "All Artists" to do the initial "Get Info"/CMD-I on a song ... then, when you press the next/previous button, it switches to the applicable artist's entry and continues to work 'till you exit that Get Info dialog.
Looks like someone needs to do a little more testing after making their changes (and such a test case should be added to your test suite(s), Apple -- you do have those, don't you?). #;-) -
ITunes 11 Get Info box lost "Next" & "Previous" buttons.
Without reverting to the previous version — how would I do that? — can I get back these features which were integral to my mode of editing track information?
While this does solved this problem, I do not understand dat Apple is blind to this issue. This is really not user friendly behaviour and not well thought through by the Apple designer(s).
-
Update "Get Info" Data in iTunes 11.1.3 on os X Mavericks 10.9.1
I am not able to update andy of the data in iTunes, Song, Get Info, Info, like the Artist etc.
Searched all the forum, all the answers seem to be for Windows users.
I've located the file in finder and set RW permissions to everyone.
I've turned off iTunes Match
Still not luck
Any ideas?
Thanks
TimAre you properly signed in to the same Apple ID on iTunes as you are using on your iPhone and iPad?
If not, sign in using iTunes' menu (under Store). -
I tried to do a cut and paste like I used to do for album covers that iTunes doesn't carry( go figure) and the 12 version wont let you instead it has a window pop up for pictures that your suppose to direct it to get the artwork from. That's a lot of work! All I can say is simplify and do more research before the next release. also iTunes has always had problems freezing up. This verion and past verisons. I'd go to a different player put I've already invested thousands of dollars in my iTunes media and the earlier stuff doesn't play on different players. So here I am stuck.
The iTunes 12 Get Info dialog lacks right-click context menus (at least for now) but it still accepts most standard keyboard shortcuts and drag & drop actions.
Delete Artwork
On the artwork tab of Get Into, tap the image in question, use Backspace or Ctrl+X. Delete doesn't work.
Or, tap the image at the top left of Get Info, this time use Backspace or Delete, it is Ctrl+X that doesn't work.
Add Artwork
Select artwork, press Ctrl+C to copy, tap the center of the Artwork tab, press Ctrl+V to paste.
Or, select artwork, press Ctrl+C to copy, tap the small image area at the top left, press Ctrl+V to paste.
Or, you can drag & drop to, or sometimes from, the same locations.
You can also copy artwork from the Get Info dialog to Windows Explorer with the keyboard shortcuts.
If the source image is on a web page right-click and use Copy Image rather than copy. (With Chrome I get a one pixel wraparound so tend to go for a temporary local copy anyway - not sure whose bug this is, but it isn't new.)
If you have multiple images embedded drag the one you want to be the primary artwork to the leftmost position.
Replace/Remove All Artwork
The top left image box can be used to add or delete art from multiple tracks. In either case all existing artwork in all tracks is replaced/removed.
Old Style Get Info Dialog
Select some items, right-click, hold down shift, then click Get Info from the context menu. (Use alt/option on a Mac)
tt2 -
Hello,
I'm posting this question because I want to help my girlfriend out here. Anyways on her computer in iTunes the get info box no longer works. Basically you right click on a song and choose "Get Info" and the box appears completely blank except for "previous," "next," "ok," and "cancel" buttons. She is running Windows Vista Home Premium 64 bit with the correct/latest version of iTunes installed. This problem has persisted through one iTunes update and I for the life of me can't solve it. I've made sure all the files and folders for her music are not set to "Read Only", I've tried running a repair install of iTunes but no dice. Any and all help is much appreciated. If you need more tech details please ask. I realize to I should mention that this problem seems to be system wide; such as windows media player won't let you access the options menu or the individual song options menu. I realize that this is an iTunes forum but just thought that might mean something is wrong on a grander system scale.
Thanks
Vincent/AnnaI seem to remember somebody else posting about that, the entire page being blank except for the buttons.
Sorry I can't remember the resolution, but that suggests display settings or maybe reinstalling the video drivers.
http://support.apple.com/kb/HT1768 -
Is volume in Get Info - File honored?
iTunes offers Sound Check for volume normalization.
The results for the Sound Check analysis are displayed in the File tab of the Get Info dialog under Volume.
So far so good.
When I edit the ITunNORM tag with an external application (e.g. https://www.beatunes.com/en/itunes-replay-gain.html or http://www.mani.de/en/ivolume/https://www.beatunes.com/en/itunes-replay-gain.html), the results are displayed in iTunes under Get Info -> File -> Volume.
But no matter how I edit the tags and whatever iTunes shows as "Volume" (not Volume Adjustment, that's different), it always sounds the same!
I tried shuffle mode out of the artist view or the album view, from a different playlist, everything (it seems the matter, what view you use for playback, see https://www.youtube.com/watch?v=ehMo0JWRFC8).
So the question is, does iTunes 12 honor the ITunNORM tag and the value it displays itself in the Get Info dialog at all?
For completeness: I use iTunes Match, but the songs I tested with were all stored on my local drive.
Cheers.dkoe wrote:
Copied a .psd and .doc file from Mac SL Server share to ~/Public/Drop Box.
I can edit the .doc without issue and save it as is.
When I open the .psd in for example Photoshop CS4 to edit it and try to save any changes, it says that the file is locked. I checked the Get Info information and the file is not locked (unchecked). On the server, the .psd is not locked as well.
Any ideas?
The permissions on both the doc and psd when copied into the drop box are:
User (Me) - Custom
User (Me) - Read Only
staff - No Access
everyone - No Access
Welcome to Apple's discussion groups.
That "Read Only" setting could explain the "locked" report. Have you tried changing that? Have you tried working with that file in another folder?
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