ITunes 5 incompatible with Quark XPress 4.1

I wish I had come to this forum before installing the iTunes "upgrade." Unfortunately, I did install it, and it makes my Quark XPress 4.1 hang. When I started encountering problems with Quark, I checked the Quark forum and a poster described this situation. I removed the QuickTime program from my system. Quark now works fine, but iTunes 5 won't work without QuickTime. I'm going to follow the advice of a couple other posters and try to revert back to iTunes 4.9.
I just wanted to bring it to the attention of this forum, just in case there are any other folks out there who enjoy listening to iTunes while they are designing datasheets.

I have the same problem, discovered too late, like you. I removed Quicktime, which fixed Quark. I then reverted my ITunes installation to 4.9 with the older version of Quicktime.
My problem is:
The rolled back version can not read any of the ~6500 songs I have in my ITunes library because it says that the file format was created by a later version of ITunes, so I'm STILL stuck, big time.
HELP!
Is there any way to roll back my data/music files so I can go back to using v.4.9 ?

Similar Messages

Itunes incompatible with Windows 7?

I have windows 7 and am running 64 bit
itunes USED to work ok before there were a few glitches but it was ok
now since I have downloaded the latest itunes (yes I downloaded the 64 bit version) it has not been working at all. I would open it and it would not pop up. So i went to task manager and it says itunes*32.exe. After about an hour or so itunes would open but it would just be frozen.
I have completely uninstalled it and all components of apple 6 times now.. I have tried to download the lastest itunes once again and an error msg would show up
*The version of this file is not compatible with the version of Windows*
*you're running. Check your computer's system information to see whether*
*you need an x86 (32-bit) or x64 (64-bit) version of the program, and then*
*contact the software publisher.*
I have no idea what this means bcoz i downloaded the 64 bit version!!!
so i tried to download an older version i tried 9.2 which did not install..
and then tried 8.2 which installed but does not work!!!
so when i try to run 8.2 itunes NOTHING happens when i click task manager there it is in processes again as itunes*32.exe
I have never had any other version of windows on this laptop but i have tried to change the compatibility to other versions.. did not work ofcourse..
then tried troubleshoot and it just says itunes is incompatible..
i really dont understand how a month ago itunes was working and now its not
yes i have sweeped my computer for viruses and downloaded all the updates windows has suggested..
I dont know what else to do im no computer whiz
i have seen a fair few people with similar issues
any suggestions???

The version of this file is not compatible with the version of Windows
you're running. Check your computer's system information to see whether
you need an x86 (32-bit) or x64 (64-bit) version of the program, and then
contact the software publisher.
Try downloading an installer again:
http://www.apple.com/itunes/download/
Is the name of the file you're downloading iTunesSetup.exe or iTunes64Setup.exe ? (The latter name is what the 64-bit installer file should be called.)
If you've been getting an iTunesSetup.exe, then your web browser hasn't been autodetecting your operating system correctly. So to get a 64-bit installer, on the left of the downloads page in the *Windows Software* text (you may need to scroll down to see that) click on the *64-bit installer* link. That'll take you through to a downloads page for the iTunes64Setup.exe.
Once you've got the latest 64 bit version installed again, we start checking on a few of the more common causes of error-message-free iTunes launch failures.
Some questions in the interest of narrowing in on possible culprits with an error-message-free iTunes launch failure.
(1) Does your QuickTime Player launch, or do you get an error message of some kind when you try to launch that?
(2) If your QuickTime seems to be launching fine, try (by way of experiment) disabling the BonJour Service.
In your Start Menu, right-click Computer and select "Manage".
Expand "Services & Applications".
Open "Services". (Maximise the window to better see what's going on.)
Right-click the BonJour Service and select "Properties". In the "General" tab, set Start-up type to "Disabled".
Restart the PC, and try launching iTunes again. Does it launch this time?
If iTunes launches with the BonJour Service disabled, by any chance do you have a recent version of IOBit's Advanced SystemCare utility currently installed on the PC? If so, try uninstalling and reinstalling Advanced SystemCare. Can you launch iTunes without having to disable the BonJour Service now?

Issues with Quark Xpress Hang/Freeze when focus is shifted to anything else

I've been working on this issue since the 28th of Dec.
I've been in contact with Quark. They're still examining crash log.
I thought I'd share what is on my plate in hopes others might have had, and solved similar experience.
This message will be verbose in hope of giving the uber-guru answers to questions in advance of their being asked.
First portion will contain a log of actions taken and results there of.
Second will be the typical Quark Crash log I've been getting when the application is quit.
I will mention as well that I've received a clean bill of health from TechToolPro, DiskWarrior, etceteras, as well as Passed the tests from Apple Hardware Tests.
Let me know if I can provide any additional info
Log of Actions
Installation of new Quark, up to 6.5 only.
Completed at 5:27pm
Launching Quark under New User at 5:28
Launch successful.
Created one file. Saved file, selected finder, then text editor, the quark.
Quark still operating. added text, saved, and closed document.
selected finder, then text editor, the quark.
Quark still operating.
Manually quit quark from application menu at 5:33.
Application successfully "quit" without "crashing"
Repeating the procedure above at 5:34
Launched quark via double-click of previously saved file.
added text, saved, selected finder, then text editor, the quark.
Quark still operating.
selected finder, then text editor, the quark.
Quark still operating.
quit quark from cmd-tab cmd-q method causes "unexpected crash"
Ran several similar scenarios, with this as conclusion:
Launching quark from double click of application, creation of new document, saving, and quitting in ANY fashion allows safe quit
Launching Quark, opening from save/open dialog box an existing document, then quit with or without edit, using cmd-tab cmd-q allows safe quit
Double-clicking existing document to launch Quark, then closing document after edit and save or immediately, quark Unexp. Crash occurs with Cmd-Tab Cmd-Q every time.
Double-clicking existing documents to launch Quark, then closing document after edit and save, then create new document, with save and close, quark Unexp. Crash occurs with Cmd-Tab Cmd-Q every time.
Launching of Quark 6.50 under base user
Launching Quark, opening from save/open dialog box an existing document, then quit with or without edit, using cmd-tab cmd-q allows safe quit
Double-clicking existing document to launch Quark, then closing document after edit and save or immediately, quark Unexp. Crash occurs with Cmd-Tab Cmd-Q every time.
Double-clicking existing documents to launch Quark, then closing document after edit and save, then create new document, with save and close, quark Unexp. Crash occurs with Cmd-Tab Cmd-Q every time.
Launching Quark, creating file, saving, selected finder, then text editor, the quark.
Quark hangs/freezes until force-quit
it seems there are two issues at hand.
unexpected crashes occur with cmd-tab cmd-q in either Base or New user logins when quark launch was initiated by double-click of file from finder.
and
unexplained application hangs/freezes when under base user.
Quark Crash Log
Date/Time: 2008-01-03 19:08:44.597 -0500
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: QuarkXPress
Path: /Applications/QuarkTest/QuarkXPress 6.1/QuarkXPress/Contents/MacOS/QuarkXPress
Parent: WindowServer [102]
Version: QuarkXPress version 6.50 (6.50)
PID: 4127
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x170f086c
Thread 0 Crashed:
0 <<00000000>> 0x170f086c 0 + 386861164
1 com.quark.QuarkXPress 0x00554a18 _destroy_globalchain + 60
2 com.quark.QuarkXPress 0x0053f910 exit + 52
3 com.quark.QuarkXPress 0x00003f04 call_mod_initfuncs + 0
4 com.quark.QuarkXPress 0x00003d80 _code_start_ + 48
Thread 1:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.unsanity.ape 0xc0001bf4 _apeagent + 296
3 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90070be8 pthreadcond_timedwait_relativenp + 556
2 ...ple.CoreServices.CarbonCore 0x90bf73f4 TSWaitOnSemaphoreCommon + 176
3 ...ple.CoreServices.CarbonCore 0x90bff390 TimerThread + 60
4 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x900411f8 machwaituntil + 8
1 libSystem.B.dylib 0x90040fc4 nanosleep + 388
2 libSystem.B.dylib 0x90040df0 sleep + 144
3 <<00000000>> 0x26124604 0 + 638731780
4 <<00000000>> 0x2612d724 0 + 638768932
5 <<00000000>> 0x2612d334 0 + 638767924
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900541e4 pthreadcondtimedwait + 676
2 <<00000000>> 0x26125f90 0 + 638738320
3 <<00000000>> 0x26126134 0 + 638738740
4 <<00000000>> 0x25caa6bc 0 + 634037948
5 <<00000000>> 0x26251480 0 + 639964288
6 <<00000000>> 0x2612d724 0 + 638768932
7 <<00000000>> 0x2612d334 0 + 638767924
8 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900541e4 pthreadcondtimedwait + 676
2 <<00000000>> 0x26125f90 0 + 638738320
3 <<00000000>> 0x26126134 0 + 638738740
4 <<00000000>> 0x25caa6bc 0 + 634037948
5 <<00000000>> 0x26251480 0 + 639964288
6 <<00000000>> 0x2612d724 0 + 638768932
7 <<00000000>> 0x2612d334 0 + 638767924
8 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900541e4 pthreadcondtimedwait + 676
2 <<00000000>> 0x26125f90 0 + 638738320
3 <<00000000>> 0x26126134 0 + 638738740
4 <<00000000>> 0x25caa6bc 0 + 634037948
5 <<00000000>> 0x26251480 0 + 639964288
6 <<00000000>> 0x2612d724 0 + 638768932
7 <<00000000>> 0x2612d334 0 + 638767924
8 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 7:
0 libSystem.B.dylib 0x900411f8 machwaituntil + 8
1 libSystem.B.dylib 0x90040fc4 nanosleep + 388
2 libSystem.B.dylib 0x90040df0 sleep + 144
3 <<00000000>> 0x2625157c 0 + 639964540
4 <<00000000>> 0x2612d724 0 + 638768932
5 <<00000000>> 0x2612d334 0 + 638767924
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x00000000170f086c srr1: 0x100000004000f030 vrsave: 0x0000000000000000
cr: 0x44800204 xer: 0x0000000000000000 lr: 0x00000000005549cc ctr: 0x00000000170f086c
r0: 0x0000000000554a18 r1: 0x00000000bffffac0 r2: 0x00000000007e2d70 r3: 0x00000000170f086c
r4: 0xffffffffffffffff r5: 0x00000000000003e8 r6: 0xffffffffffffffff r7: 0x0000000000000000
r8: 0x0000000000000001 r9: 0x00000000a0001fac r10: 0x0000000002285a00 r11: 0x0000000024800202
r12: 0x00000000170f086c r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x0000000000000000 r21: 0x0000000000000000 r22: 0x0000000000000000 r23: 0x0000000000000000
r24: 0x0000000000000000 r25: 0x0000000000000000 r26: 0x00000000bffffc44 r27: 0x000000000000000c
r28: 0x0000000000000002 r29: 0x00000000bffffc54 r30: 0x000000000053f8f8 r31: 0x00000000007e49f0
Binary Images Description:
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0x91e52000 - 0x91f37fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91f3f000 - 0x91f5efff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91fca000 - 0x92038fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x92043000 - 0x920d8fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x920f2000 - 0x9267afff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926ad000 - 0x929d8fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92a08000 - 0x92af6fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92af9000 - 0x92b81fff com.apple.DesktopServices 1.3.7 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bc2000 - 0x92dedfff com.apple.Foundation 6.4.9 (567.36) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f1a000 - 0x92f38fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f43000 - 0x92f9dfff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fbb000 - 0x92fbbfff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fbd000 - 0x92fd1fff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92fe9000 - 0x92ff9fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x93005000 - 0x9301afff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x9302c000 - 0x930b3fff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930c7000 - 0x930d2fff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930dc000 - 0x93109fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x93123000 - 0x93133fff com.apple.print.framework.Print 5.0 (190.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9313f000 - 0x931a5fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931d6000 - 0x93225fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x93253000 - 0x93270fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x93282000 - 0x9328ffff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x93298000 - 0x935a6fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x936f6000 - 0x93702fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9377b000 - 0x9377bfff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9377d000 - 0x93db0fff com.apple.AppKit 6.4.9 (824.44) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9413d000 - 0x941affff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941e8000 - 0x942adfff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x94300000 - 0x94300fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x94302000 - 0x944c2fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9450c000 - 0x94549fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94551000 - 0x945a1fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945aa000 - 0x945c4fff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x945d5000 - 0x945f6fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x94799000 - 0x947a8fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947b0000 - 0x947bcfff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x94802000 - 0x9481afff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94821000 - 0x94b48fff com.apple.QuickTime 7.3.1 /System/Library/Frameworks/QuickTime.framework/QuickTime
0x94c2e000 - 0x94c9ffff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x95075000 - 0x95092fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x974b5000 - 0x974d4fff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97cda000 - 0x97ce7fff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x97de2000 - 0x97e04fff com.apple.AppleVAFramework 2.4.32 /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x98f34000 - 0x98fdefff com.apple.applescript 1.10.7 /System/Library/PrivateFrameworks/AppleScript.framework/Versions/A/AppleScript
0x9917c000 - 0x99d6afff com.apple.QuickTimeComponents.component 7.3.1 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x99fcd000 - 0x99fd1fff com.apple.QuickTimeH264.component 7.3.1 /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x9a26d000 - 0x9a33bfff com.apple.QuickTimeMPEG4.component 7.3.1 /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG 4
0x9ac70000 - 0x9ac8efff com.apple.OpenTransport 2.0 /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
0xc0000000 - 0xc000ffff com.unsanity.ape 2.0.3 /Library/Frameworks/ApplicationEnhancer.framework/Versions/A/ApplicationEnhance r
Model: PowerMac11,2, BootROM 5.2.7f1, 2 processors, PowerPC G5 (1.1), 2 GHz, 2.5 GB
Graphics: NVIDIA GeForce 6600, GeForce 6600, PCI, 256 MB
Memory Module: DIMM0/J6700, 256 MB, DDR2 SDRAM, PC2-4200U-444
Memory Module: DIMM1/J6800, 256 MB, DDR2 SDRAM, PC2-4200U-444
Memory Module: DIMM2/J6900, 1 GB, DDR2 SDRAM, PC2-4200U-444
Memory Module: DIMM3/J7000, 1 GB, DDR2 SDRAM, PC2-4200U-444
Network Service: Built-in Ethernet 1, Ethernet, en0
PCI Card: GeForce 6600, Display, SLOT-1
PCI Card: bcom5714, network, GIGE
PCI Card: bcom5714, network, GIGE
Serial ATA Device: WDC WD1600JS-41MVB1, 149.05 GB
Parallel ATA Device: HL-DT-ST DVD-RW GWA-4165B
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: CTE-440-U V4.0-3, WACOM, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
USB Device: Hub, Up to 12 Mb/sec, 500 mA
USB Device: USB Printer, EPSON, Up to 12 Mb/sec, 500 mA
USB Device: AK5370, AKM, Up to 12 Mb/sec, 500 mA
FireWire Device: External HD, Iomega, Up to 800 Mb/sec
FireWire Device: unknown_device, unknown_value, Up to 400 Mb/sec

nodel9999 wrote:
Should I buy an enclosure for my HD and see if I can get it going externally? Would that be the best way to see if it is the drive and not the cable? An enclosure is cheaper than buying a new SATA cable, so I'm hoping that's where I can start.
Yes. See if the HDD will boot the MBP via a USB connection. You should probably have an external HDD for backups or a possible replacement of your boot drive.
Ciao.

Where are PPD for Acrobat on Lion ? I need it to print with Quark Xpress 9

Helo, Today I´ved installed all new software in my new Mac Pro with Lion. That includes QuarkXpress 9 and Acrobat X Pro. If I want to make e PostScript file from Quark 9, I need the Printer PPD, but I Cant find it any where... Please Help

Hi,
answer is here: http://helpx.adobe.com/acrobat/kb/cant-print-pdfs-mac-os.html
It works as same for Lion and Acrobat X.

ITunes incompatible with Kaspersky Internet Security

Windows 8.1 running Kaspersky Internet Security doesn't work well with iTunes. Processes distnoted.exe and syncserver.exe are eating up 50% of the CPU (i5) after exiting iTunes or after simply connecting an iPod/iPhone/iPad. This is a common issue and it has its own thread on the Kaspersky forum:
http://forum.kaspersky.com/index.php?showtopic=301117&st=60
Kaspersky officials have stated that they cannot fix this issue on their own because that would decrease the overall level of security provided by the program. I would like to continue using Kaspersky as it is a very popular and effective software. I only wish that Apple would cooperate with the Kaspersky team in solving the issue.

I suggest to write a feedback note to Apple.
They will not answer you but they certainly read it.
Kaspersky, besides being very slow, is good. However there are some other good AV apps for Windows: AVG, Avast!, Eset.
Do not use Norton or McAfee: they cannibalize your Windows machine.
Lex

Unable To Save Quark XPress File In Mac OS 10.2.8

I have been trying to save a layout I created using Quark XPress 6.1 on an iMac with a 10.2.8 OS. When I first created the document, I was able to save it with no problem. However, after I had done some more work on it, I tried to save the changes -- but all I got was a message that said "Cannot find required volume or folder [-35]." The folder I have been trying to save it to is still there. I then tried using Save As to save it in a different location or under a new name -- but then I get an "Unknown error [-51]."
I tried to solve the problem by consulting Help, but all I was able to find is that apparently the error is occurring with the OS, not with Quark XPress.
I spent hours working on this document and will be sick if I am unable to save it. Can anyone possibly help me? I'd really appreciate it. Thanks.

How big is your hard drive, and how full is it?
How big are files like the one you are trying to save?

MacBook Air or MacBook Pro for Quark XPress?

I've been a Windows PC user for the past 20+ years (Windows 3.0, people! Believe it or not!), but my new job responsibilities require me to work extensively with Quark XPress. I've got the Windows version, but everyone I'm having to swap files with uses a Mac, and it's just too darned tricky on a number of levels (okay, mainly with fonts. And other fonts. And still more fonts.)
So, I'm looking at a portable MacBook that I can set up on my desk alongside my Windows PC when I need to be working in Quark. I'm not so worried about connecting to my work network, since I can just put what I need to work on into Dropbox and grab it from there. I just want to know if a MacBook Air would up to running Quark XPress without lag, or if I should go with MacBook Pro?
Thanks!

15" MacBook Pro 2.2 Ghz or better, anti-glare high res screen a must. This is the pro work machine you need.
The 2.0 15" is cheaper, with a less powerful video card, no 3D gaming.
The MBA has a glossy screen and the optical drive is external, not enough ports for connecting things. Not a good choice. More of a lightweight personal machine.
I used to do GD as a youngster and those glossy CRT's messed up my eyes, don't let it happen to you, insist on anti-glare screens, it's worth it.
http://www.pcpro.co.uk/blogs/2011/05/23/glossy-vs-matte-screens-why-the-pc-indus trys-out-of-touch/
Problem is your going to have to hurry and get a MacBook Pro from a Apple Store very fast, becuase OS X Lion 10.7 just came out yesterday and Quark and other programs likely won't work with it unitl several months from now (and a paid upgrade most likely)
So you need a 10.6 MacBook Pro, which Apple still likely has one's avaiallbe in the Stores for only a few short days as they start issuing them with 10.7 automatically installed.
If you get a 10.7 then you likely can't run Quark. 10.6 is stable and 10.7 is far from stable, it's a mess.

10.4.7 Update, Quark Xpress, and OT Fonts

After updating to 10.4.7 on two different G5 PPC machines, we immediately began to experience problems with Quark XPress 6.5 unexpectedly quitting when trying to open existing Quark docs in which OpenType fonts were used. Also, trying to apply an OpenType font to text in a Quark doc would also cause Quark to immediately crash.
SOLUTION: Clear the font caches.
After clearing the font caches with FontCacheCleaner and restarting, the problem dissappeared. Hope this is helpful to somebody.

In Tiger, you'll need to use Font Finagler (or, the Font Cache Cleaner feature of Font Finagler) rather than my original Font Cache Cleaner utility. Man, it's been so long... I'm trying to remember what versions of OS X my original freeware Font Cache Cleaner app supported. I think it was only 10.2.x and 10.3.x. There were fairly significant changes in the font caching architecture from OS X 10.3 to OS X 10.4. Unfortunately, that earlier version of Font Cache Cleaner wasn't very sophisticated and while it may have acted like it had cleaned the font cache files and then restarted, very few, if any of the (OS X 10.4) font cache files would have been removed. (That's one of the reasons I decided to switch to an interface where I show you the files that will be deleted -- otherwise, how do you really know that this utility is doing what it claims it's doing?)
Anyhow, I'm in the process of creating a Universal Binary of Font Finagler and adding support for AdobeFnt.lst files, Quark jaws font cache files, and Microsoft font cache files. (Unfortunately, I've had to put the font suitcase-editing thing on hold).
Anyway, glad this could help.
Dual 2.7GHz PowerPC G5 w/ 2.5 GB RAM; 17" MacBook Pro w/ 2 GB RAM - Mac OS X (10.4.7)

ITunes is incompatible with Acer PCs, can I get a refund on my iPhone 4S and buy a Galaxy instead?

Ten days ago I signed a contract with Sprint for the 4S iPhone and Apple Care Plus through Radioshack. I also bought a $25 gift card to spend on iTunes Match.
When I got home to use it, and iTunes, I found that iTunes crashes within seconds of opening. Every time, guaranteed. I went through the usual steps recommended on these forums of checking for updates, turning off firewalls, restarting Windows, checking for viruses, uninstalling and reinstalling, running as administrator, pressing shift when opening, etc. No luck.
I went to the Apple store, and to my surprise, they claim iTunes is a whole seperate brand from Apple computers they know nothing about (I guess like how Ford and Lincoln are two seperate companies). Despite my expensive warranty, and the 4S not being remotely as usuable without iTunes (yes, I can still use it as a phone, and listen to Pandora, but I was really hoping to have MY collection of music and photos on it), theres nothing the Apple store would do. They recommended online support, but that breaks down to two options, these forums, and a paid (per minute?) "ExpressLane". According to Radioshack, that Express Lane is free with the Apple Care+ however, I'm afraid, if Apple Inc. considers iTunes a seperate company and service than the 4S, I will be charged a ton of money because technically my issue is with iTunes not the 4S hardware.
Nevertheless, at least at any cost someone on ExpressLane might be able to fix iTunes. But before I tried, I discovered that the problem is literally unfixable.
I discovered this thread: https://discussions.apple.com/thread/3224128
Like a dozen people, all with the same Acer Aspire, and assuming by their claims of 1.0Ghz dual core AMD, the exact same netbook model I have. The same problem. (Only they have been able to use the rest of iTunes, just not some feature.) They claim theyve been able to get iTunes running by turning off something called Genius. But I can't seem to do anything fast enough from the time I click the iTunes icon on the desktop to the time it crashes.
If iTunes, one of the biggest features of iPhones, is incompatible with Acer PCs, and my only option is to buy a whole new computer, don't I deserve a refund?
Who would I take it up with? The Apple store was kinda rude. Should I complain to Sprint stores, or to Radioshack? Or Express Lane? Who is responsible for a refund? How does Apple get away with not addressing an issue that affects one of the most popular lower price brands of computers? I don't suppose Acers are all that rare considering their price, they seem to be the PC of choice at Targets, Sears, Kmart, Walmart, etc.

If you want to return your iPhone, you must do so through whoever you purchased the iPhone from. If that was someone other than an Apple Store, either online or physical, then that dealer's return policies will apply; Apple will have nothing to say about it. You may have to talk to Sprint in regards to your contract with them. I believe you have 30 days to return your phone and cancel your contract, but I'm not certain about Sprint.
iTunes works fine under Windows on many, many systems, including Acer. Perhaps if you'll post details here, someone can help you sort things out. The thread you refer discusses an earlier version of iTunes and probably no longer applies even if that were the problem on your system, though I cannot say with certainty. Note that if you are running Windows 7 Starter on your netbook, that version is reported to have problems with a lot of software, not just iTunes. Many people have installed and run iTunes quite successfully, though.
they claim iTunes is a whole seperate brand from Apple computers they know nothing about
I don't know who you talked to, but either there was a misunderstanding - the statement would apply perhaps to the iTunes Store, but not to iTunes as a program - or that person was an idiot. iTunes, the program, is most definitely an Apple product and should be supported fully by the Apple Store technical staff.
Regards.

TS1591 my classic iPod no longer appears in iTunes window when connected to iMac. does this mean my device is no longer supported by iTunes? or incompatible with OSX?

my classic iPod no longer appears in iTunes window when connected to iMac. does this mean my device is no longer supported by iTunes? or incompatible with OSX?

Hello stiannac
Check out the article below for troubleshooting to get your iPod showing back up on your iMac
iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/ts1410
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Hello. I have an ipod classic generation 4 and I want to add some more music to it however my computer and itunes do not recognice it when I try to connect it. Is it incompatible with windows 7 or itunes?

Hello. I have an ipod classic generation 4 and I want to add some more music to it however my computer and itunes do not recognise the device when I try to connect it. Is it incompatible with windows 7 or current version of itunes?

It should still be compatible. Have you tried plugging it into a different USB port using a different cable to see if that helps? Perhaps, try it another computer as well to see if it's recognized there.
Otherwise, start by checking to see if it's even recognized in Device Manager. See this article for details.
http://support.apple.com/kb/ts1496
B-rock

EPS photos with Clipping paths dont show in Quark Xpress

Anyone experience why a Photoshop file with a clipping path will not preview when brought into Quark Xpress unless I save the preview as a tiff?
I use photoshop 7.1.

From desktopublishing.com's review of QuarkXpress 4
"The ability to control a picture's appearance in several areas. For example if you want to make a specific part of an image transparent, simply specifying the part using the clipping paths, the alpha channel that is embedded in the original picture, or the white area of the image. It can also read clipping paths in either TIFF or EPS format. Trapping tools and supports most popular color spaces, including Hexachrome, are also included."
and according to Wikipedia, Xpress 4 was released in 1997, eleven years ago with 4.1 coming two years later.
So, while I was just guessing thinking back over the last decade of versions, I was not far off, and I can't remember ever having a clipping path problem with tiffsthat version. Of course, if you didh't save the clipping path as a Clipping Path in Ps, then you would have a problem. That has been fixed now too.

HT4743 I just purchased an iTunes TV show and it successfully downloaded. It is now saying that I do not have the proper version of QuickTime on this version of iTunes (10.6.3). How can a show I purchased be incompatible with the latest version of iTunes?

I just purchased an iTunes TV show and it successfully downloaded. It is now saying that I do not have the proper version of QuickTime on this version of iTunes (10.6.3).
How can a show I purchased be incompatible with the latest version of iTunes?
I want a refund, but I can't even figure out how to request one through support. Super frustrated and long time Apple customer.

After a day of trying, both iTunes and my Apple TV are telling me that the episodes of Scooby Doo I purchased are incompatible due to QuickTime. I still don't understand how I purchased something from iTunes that doesn't work with iTunes.
the exact error I receive when I try to play an episode is the following:
"This movie requires QuickTime, which is not supported by this version of iTunes."
Any advice would be great!

I purchased books from iTunes and my iPhone 3G is incompatible with iBooks. What do I do?

I don't know what to do! I purchased a few books on iTunes and I found out afterwards that you can use only iBooks to read the books. My iPhone is 3G and therefore incompatible with iBooks. What do I do? I want to read my books, but it doesn't seem possible. HELP!

Your phone is jailbroken. You can not get help here.

Is iTunes 11 incompatible with Mac OS X 10.6.8?

I've had iTunes 11 on my iMac for about 2 days and have had to use force quit or meat ax shutdown and reboot several times since. I usually do a repair permissions after such a debacle. Everything works fine for a few minutes or hours and then ........ Last night I plugged in my iPhone 4S which is set to automatically open iTunes. This morning I found the iPhone fully charged but iTunes had never opened. When I tried opening iTunes, I got a spinning wheel of color and an unresponsive iTunes. Sent myriad crash reports to Apple.
Anyone know what is going on?
It is ironic that there is a thread about people concerned about the delayed release of iTunes 11 with comments about whether people preferred a buggy and timely release or a later, presumable bug-free, release? It does not appear to me that iTunes 11 was adequately debugged ... or there is something that is not a bug in it, such as a fundamental incompatibility with OS X.

That's a Windows only application AFAIK.

ITunes 5 incompatible with Quark XPress 4.1

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