ITunes 5 supports Playlist Folders but not iPod (grrr!!)

Question

I have been waiting for the playlist folder feature (also known as hierarchal playlists, where you can nest playlists within each other) FOREVER. The absence of this feature has been my ONLY PROBLEM with iTunes and iPod. So now Apple finally gets smart with iTunes 5 and puts in their playlist folder feature where you can group playlist into folders, BUT IT DOESN'T SYNC to the iPod!! I nearly went insane! Does this bother anyone else? Or is it just me??
Please, please, please Apple, in your next release of iPod Updater add the folder feature to the iPod firmware. you have it FINALLY in iTunes, now why leave it out of the iPod itself (the whole reason of existence for iTunes in the first place!)??
Does anyone else feel my pain, or have any ideas?? I've already submitted the idea to iPod Feedback several times.

Answer 1

While I completely sympathize with your situation Drusus, I feel like Apple actually does a pretty good job with their customer care, overall. They provide updates frequently and easily, usually fix any know bugs or glitches in a timely manner, and if you've ever dealt with a Genius at the Apple Store, you know that their support is pretty good, especially compared to something like Dell or HP (which tends to be impersonal and take forever).
I come from 10 years in the PC world (having built most of my own systems, just like you) and now I own two Macs. Let me tell you, the Apple systems are amazing. Don't let your little problem with the iPod too greatly influence how they support (and build) their computer systems. I love my two Macs so much, I can't even describe it.
When my iBook's logic board went bad, Apple tried to repair it, but it kept going bad again. So what did Apple do? They gave me a brand new computer sealed and in the box! I was amazed! My experience with this, and with my iBook overall, prompted me to go out and buy an Apple desktop. Now I also own a dual Power Mac G5 (amazing machine!).
So I kinda got off topic, but I guess all that I'm trying to say is don't let your little problem with the iPod get in the way of you enjoying a full-fledged Mac! It's really an experience like no PC.
But I guess this post is in vain, because most people already have it made up in their mind if they're really willing to make "the switch." This is nothing but advice from one iPod user to another, so I hope I haven't offended you in any way, and hopefully Apple starts listening to us iPod users with good (and necessary) suggestions!