ITunes 6.0.5 and Airport Problem
A short description of my recent problem is that iTunes 6.0.5 crashes my wireless connection when streaming music to my stereo via an Airport Express. The problem was repeatable and frequent. Reverting to iTunes 6.0.4 seems to make all the problems go away.
Before updating my MacBook recently to 10.4.7 from 10.4.6, and updating from iTunes 6.0.4 to 6.0.5, I updated my bootable system backup on an external Firewire drive, first repairing permissions.
After updating my MacBook, everything associated with the Airport Express seemed to function perfectly, except I had massive problems with attempting to stream music from iTunes. When first choosing in iTunes to connect to the external wireless target, music would begin playing and then my entire airport connection would dispappear within seconds. The menu bar throughput icon would go from 4 bars to nothing and my network SSID would disappear from the drop down. After toggling the airport on and off for a while, along with toggling the iTunes external/internal target control, I could eventually finagle a stable connection, which would last for maybe 15 minutes at a time. Then the connection would drop.
I happened to be one of the early 10.4.7 upgraders who used the non-combo updater, so when Apple announced that files were missing from the delta updater, I downloaded the new version and repeated the upgrade (successfully, indicated by the suffix on the new build number). Again a perfectly stable wireless connection through the 133 MB download; wireless works fine as long as iTunes is not involved.
The problem persisted after the 10.4.7 re-upgrade. I then tried booting from my external drive backup, into 10.4.6 and iTunes 6.0.4. The problem went away.
I then restored iTunes 6.0.4 from my backup to my internal drive, replacing 6.0.5. So far, everything is working perfectly again, with iTunes 6.0.4 under OS 10.4.7.
The airport problem seemed to be entirely on the MacBook side, not the Airport Express, since I never saw the Airport light change from green and the displayed connection time has stayed at x days and counting across all the times the airport connection disappeared, including when booted from the external drive.
So based on my experience, it would appear that there is a problem with iTunes 6.0.5. Anyone else see similar behavior or, conversely, can confirm that they are successfully streaming from a configuration similar to a MacBook through an Airport Express with iTunes 6.0.5 and OS 10.4.7?
MacBook Mac OS X (10.4.7)
Just to bring closure to this thread, I am now successfully using iTunes 6.0.5 with OS 10.4.7: the problems I reported have disappeared.
Contrary to my original post, with more use I saw some drop-out problems with 6.0.4, though far less severe than with 6.0.5.
It occurred to me that maybe what I was seeing was due to the iTunes app paging, but I could find no direct evidence of that.
It then happened that I began experiencing the random shutdown problem that some MacBook users have reported (many posts in the MacBook forum). I sent in my machine for repair.
In the few days since I received the repaired machine back, I have had no random shutdowns. I also noticed I had no iTunes wireless dropouts with 6.0.4. I then re-upgraded to 6.0.5. No problems have surfaced. The only other software change at the system level I have made is to update the SMC firmware, which makes the machine run cooler.
I have no explanation and speculation seems pointless. (The shutdown repair consisted of replacing the heat sink and top case; as far as I know, no involvement with airport components.) But I'm again a happy camper.
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Hello everybody> my itunes has stopped working and the problem report stated the following:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.5.3.3
Application Timestamp: 4f14cc3d
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7b8f0
Exception Code: 80000003
Exception Offset: 0003381b
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
can anybody help me?Are you seeing a similar message when launching QuickTime Player?
What security software is installed on the computer? Have you tried testing in an admin account or after uninstalling tthe security software?
Use one of the following articles to guide you through removing iTunes and the related QuickTime files.
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
Hello All - be gentle with me - Im not very techie and Im a windows refugee! so Im not well versed in the ways of Mac fully yet!!
Im having a problem with my iMac (which i love) and airport wifi..... The iMac is 5 months old and is running OS x 10.5.6 I am using a wireless Netgear modem/router on 802.1n. I have 100% signal strength in the Airport Status bar and it connects perfectly.....however about 4-5 minutes the signal just disappears and the Airport status bar greys out and I lose my wifi connection. When you click on the Airport in the status bar, even the network name has disappeared, and then about 20 seconds later it reappears and reconnects itself automatically. Its like the card is turning itself off and then back on again and rebooting and its doing it like clockwork.
I didn't really notice it at first, but it came to light when i bought a Time Capsule - which after 10 days of failed back ups I took back to the shop thinking it was that that was faulty.
As the problem is still there, i figured it might be a router/modem issue so i got our IT guy to check all the settings and he confirmed it was properly set up and working fine.
I've just bought a Mac Air Book also running Leopard 10.5.6 and the weird thing is that the Airport connection on that is bullet proof, as is the wireless connection on my daughters Windows XP Profession SP3 lap top - which leads me to conclude it has to be either a faulty airport card in the iMac or some sort of software issue ??
Any one got any suggestions how to fix the issue - as its driving me nuts! Is this a known issue ?OK - this is early days, but this fix touch wood appears to have worked (after spending hours on the phone to Apple Support (who in fairness were very helpful)).
We tried all the usual routes - run disk checker, resolve conflicts, moving plists out of the library - exactly the same, if not worse.
Then we tried this - which HAS worked so far - 24 hours and it hasn't dropped once.
Dig out Disc 1 that came with your mac and put in to the drive. Click on the Apple logo. and then select - OSX Software. The Mac will want to restart - let it.
You then need to tell it to install OS X again. MAKE SURE you click the Install and ARCHIVE option - if you dont it will wipe your disk and all your settings and data. The Archive option basically saves all your settings and reinstalls them once the software has reinstalled.
My iMAC came with OS X 10.5.2. - once all this had reloaded (mine took about 2hours) - airport worked fine. Then the problem arose - my iMac is set up to automatically download and install updates - after about 10 mins, it beetled off to check, then loaded and installed Mac OS X 10.5.6 update together with Aiport Utility 5.3.2; Quicktime 7.6; Remote Desktop client 3.2.2; iTunes 8.0.2; and Frontrow 2.1.6 - it managed to download the whole lot in one go - about 750mb seemlessly without falling over - as soon as it installed however - my wifi connection went down.... :o(
So I figured there had to be a problem with one of the updates - so i started from scratch again and install/archive OS X 10.5.2. I then turned off the auto install updates feature, so i could manually install each update in turn, to see which one it was that upset Airport.
I found that if you download and install the updates 1 by 1 - then Airport remains happy....
I did it in this order..
Remote Desktop
Quicktime
iTunes
Airport Utility
Front Row
OS X 10.5.6
As I say i dont know if this is a permanent fix, but in 24 hours it hasn't dropped wifi once, and that's way longer than it has survived for the last 2 months.....
I have no idea why this apparently seems to work either - but it does seem to have cured it.... -
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Trying to upgrade itunes 9 to 10 and updates through itunes have been unsuccessful. I have downloaded itunes 10 from Apple but when trying to install it on my computer I get the error message: " The windows installer service could not be accessed. This can occur if you are running windows in safe mode, or if the windows installer is not correctly installed. Contact your support personnel for assistance."
I also cannot uninstall itunes 9 as I get the same message.
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i had use the way teach bu b nior...but there was another erro when the installation of "AppleMobileDeviceSupport64.msi"
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I had several problems with sound dropouts in multiple speakers setup (see related posts as many other had same problem).
The only way to circumvent the problem was to use a WIRED ethernet connection between the iMac and the AX, used in client mode.
Now I upgraded iTunes to 6.0.3 and I get a message that 'your remote speakers are not compatible with this version of iTunes' , and the remote speakers are not even visible in the iTunes bottom bar.
However, if I connect in WIRELESS mode, using the AX as wireless access point, I see the remote speakers, BUT I get again the audio dropouts.
Has anyone else problems in connecting in wired ethernet to the AX with the 6.0.3 iTunes?
What is going on, is it not possible to have a decent multiple speakers setup, wireless or wired? I am really tempted to return the AX, it is really disappointing.
Thanks in advance for helpI don't feel qualified to answer your specific question but I can say with certainty that you can run iTunes 6.03 with an AEx V6.3
I am running an AExtreme as a main base (V5.7) allowing WDS and two AExpress (V6.3) as remote bases allowing WDS and both allowing wireless client connections. The network is WPA2 Presonal encrypted. I have iTunes V6.03.
The first AX is about 12 feet from the base and the second is about 45 feet from the first. I can select mutiple speakers and stream music from iTunes (even using Live 365 as my stream source through Tunes) and I have had no drops and the music has been perfectly synced. I have even used one of the Macs to stream to one set of speakers and used the PC laptop to stream to the other set.
I will admit to spending about four hours re-setting and re-configuring the AX's settings before I came up with the above combination. I spent a fair amount of time in the airport setup assistant but the finished product does what I wanted it to do. As a bonus, I got more wireless reach for the laptop.
2 iMacs, 3 iPods, APBS, 2AEs Mac OS X (10.4.5) Laptop PC w/iTunes on network with the iMacs
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I've read a few thread talking of relations between
the last QuickTime 7.1.1 update and problems with AirPort
in one way or the opposite.
As this looked quite hard to explain I thoroughly checked
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sure:
it doesn't include a bit that could interfere with the
AirPort driver or software
You could double check it for yourself with the following
steps:<pre>
1. within "Software Update...", select "QuickTime 7.1.1"
and select "Update > Download Only"
2. in a Terminal or xterm window, type the following
commands:
my_mac$ cd /Library/Packages/QuickTime711.pkg/Contents
my_mac$ gzcat Archive.pax.gz | pax | egrep -i 'air|802'
my_mac$ cd Resources
my_mac$ egrep -i 'air|802' cleanup-list InstallationCheck
my_mac$</pre>
Then, if your AirPort was "apparently" broken or repaired
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danIf you've got quicktime pro working with 7.1.3, count yourself lucky considering all the reports about 7.1.5 problems. I was about to download QT Pro when I started reading the reviews. Most of them were bad. Is it working for you with 7.1.3, especially on creating media files? Do you use it with Final Cut Pro? I'd appreciate your feedback.
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After searching the net and the forums here, I can't seem to find anyone else with this problem.
Since I experience some 1 gen intel mac problems, I thought I should update the firmware of my iMac to 1.0.0.
While this update cures some smaller annoyances, my Airport extreme card is not showing up at all. System profiler shows Airport Card as not installed. Restoring back to factory default firmware will show my airport card again.
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I had the Safari problem in terms of it getting hung up while loading web addresses and had to go through diagnostics every time I moved the laptop from office network to home instead of it switching automatically. How do I tell if Little Snitch is still there? I can see it in the download queue, but no where else. Also, even tho I have to switch manually to the office network and Safari is slow, at least I stay online here without Safari stopping or getting error messages, which makes me wonder if my router is messed up and contributing to problems. I have reset and unplugged my home router with no apparent effect. Sally
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MacPro Hum and Airport Problems
Well…first post here and i wish it was more…positive. I love my shiny new MacPro but it does some pretty annyoing things. And I'm sure I'm not the only one experiencing these.
When i got my MacPro everything seemed to work perfectly. Absoluetly silent except for the faint whisper of the fans. Airport seemed to work great. The room i tested it in wasn't too quiet though.
When i took it home, first thing i noticed was a totally annoying, sinewave like hum, mmmmhm, mhhhhmm. Quick google search told me i wasn't the only one, and actually led me to several threads here. Well…next day, i took all the drive bays out, tightened the screw of my two drives (WD and Maxtor) put them back in slot 1 and 2. ****. Hum got worse. Took them out again, put them in 3 and 4. Hmm…silent? Not. Took them out again untightened the screws so the drive had some space to vibrate. Put them back into bay 3 and 4 which seem to be the only ones I could get the **** drives to be quiet. Well…that did it. NO hum, no nothing except for the fans. My head (which started to hurt because of the buzzing sound) felt relieved.
Thing worked for two weeks. Sometimes internet connection felt slow – thought it must be the metal casing.
Two days ago, i surfed the net, got tired, went down to take a nap, got upstairs again 3 hours later, found the machine sleeping. Pressed the mouse button and …****! What's that sound? Yeah, guess what, nice hum. Bah! Turned the machine off, restarted, waited, left the room…was still there. Thought I was going crazy. Two days later, right now, I'm sitting in front of a loud, buzzing MacPro. Nothing helped. Tightened the screws, untightened them, moved the carriers around…reduced it a liiiiitle bit, but i can still hear it. Bad thing is, it's the kind of noise you just CAN'T ignore.
My old workstation sounds like a 747 taking off, but that noise is actually less annyoing then the constant buzz. Drives me mad. I thought about retuning it and getting a replacement, but honestly, i need the thing.
Within the two weeks that it worked silently, i already installed all the important software i need (for osx+xp) and started working with it. Huge amount of 3D-Files and HD frames already on the disk. I went to check out other MacPros and they all hummed. Some very loud, some very faint. Judging from the discussion on the net plenty of MacPros do it, my guess is that ALL will do with the same combination of drives.
So why do i post this? Well…maybe someone else got a cool flashy new way of getting rid of the noise that hasn't been posted before. I'm going to try some rubber washers but I'm not too sure if that'll even work, seeing as theres not much space on the drive carriers for screw+rubber. So it gotta get some new, longer screws too, noot TO long though so it doesn't scratch the panel above the carriers. GAH. And here i thought this way of mounting drives was elegant. It IS, the MacPro looks totally great, even it's interior but ****…the noise!
Ah…i've nailed the "loud drive" down to the standard WD which was originally seated in bay 1 and now in 3. It's loud, however, it alone doesn't create a sinewave-like hum so i can live with that. The other drive (maxtor) is dead silent from normal distance, however, when i put my ear close to it, you can hear a VERY faint up-and-down-noise…thingy. I was thinking of replacing one of the drives (most likely the WD) with another silent 250GB one.
Do you guys know of any quite drives? Maybe I've got a monday morning drive and the WD's are quite? Samsung, Seagate…Maxtor?
Will making a 1:1 clone of the drive I'm going to replace work using dd? I'm not sure if it will correctly dublicated my boot drive (150GB OSX HFS+ + 80 GB Windows XP NTFS).
That's it for the noise. Maybe someone has any ideas, would be happy!
Now. Aiport. Is there any official word from apple? I haven't called them yet but it seems like pretty much everyone's getting bad performance from their airport card. With the access panel off I usually get 3 bars, when it's on usually 1-2 or even none. I've head that the actual antenna is at the bottom so i don't get why lifting the panel would make any difference.
I also read that the correct cables need to be connected to the aiport card. I can see three, label 1 2 and 3. 2 and 3 are connected to the airport card, 2 at the bottom. That correct? Do they even make a difference…my guess is not since the seem pretty much identical but who knows. I've seen some funny thing dealing with hardware.
Network performance on the MacPro is poor under OSX (got rid of the network drivers for XP cause it ain't supposed do get anywhere near the internet ;)).
Any ways to fix this?
Then there's the sound thingy with the linout and…nah. All of you know what i mean.
Other then that, the machine absoluetly screams. I'm a vfx artist so I totally profit from the 4 processors, and the thingy just feels speeeedy whatever it does. Congrats to Apple for such a nice computer…except for those pretty
basic faws.
Lennart
MacPro, iBook G4 Mac OS X (10.4.8)I've got the same issue with the stock apple drive in slot 2. Nothing I've tried has gotten rid of the hum - I'm about to pull that drive and mount it in an external enclosure, as it's just a backup volume. Let us know if you come up with a good way of suppressing the vibration from drives in that slot.
Regarding quiet drives, I've got three Western Digital Caviar SE16 250 Gig drives, two of which are configured as a striped raid array for a scratch volume (primarily for video production). These are nice 7200 RPM SATA/300 drives that can be found for under $100 US, great performance and nearly silent. Some will recommend the more expensive WD Pro series (RE2) or Maxtor drives for RAID use (Hi, Ned!) - nice if you have the cash, but IMHO not altogether necessary for a workstation. If noise is a concern, these are great drives. -
Am installing itunes on new computer and having problems.
am intalling itunes on a new computer, windows, pc. Installed 64 bit more than once. Icon is on desktop but can not get to open. Won't go past accepting agreement. checked properties to be sure compatability in on windows 7. can anyone help?
You son is halfway right - you can only auto sync an ipod to one PC. That's how most folks use their ipods, I think.
Does the ipod show up in Windows Explorer? -
I've tried hours and a trip to the Apple Store to resolve this problem, and no luck so far.
We have two Airport Expresses -- one is an older "g" version (from 2006), one is a newer "n" version (a couple of years old).
We have one older MacBook (from June 2006) (so it can only use "g" wireless and also cannot be upgraded to OS X 10.7 "Lion").
We have one MacBook Air and an iMac (both less than a year old), an iPad (about 2 months old), and a recently acquired AppleTV (in the past few weeks).
We also have two iPhones that do use our local wireless network on occassion.
We have stereo speakers that are currently connected into one of the Airport Expresses.
For years (until the past few weeks) I played music from iTunes on my first generation MacBook to the speakers with no problems (using the older "g" Airport Express). Recently, however, when playing music remotely over the speakers we have gotten fairly regular (though at random intervals) drops of the music in and out (drops are for a second or two each). So far, here's what we've tried to do:
(1) Went to the Apple Store, where they thought the problem might be compatability between the g and n equipment in our house. They suggested that we get an Airport Extreme and use that as the base so that 2.5 GHz and 5 GHz networks could each be set up, allowing the two systems to play nicely. Spent a couple of hours setting everything up. No dice.
(2) The skipping happens even when (a) I turn off the Apple TV; and/or (b) turn off the older Airport Express and just use the Extreme and the "n" Express (with the "n" Express as the connection to the stereo).
(3) When I have the wireless network drop-down menu selected on my MacBook, the skipping occurs immediately after the computer is "looking for networks" (as shown at the top of the menu). The computer does this at random intervals on a regular basis. The skipping, however, will occur even if the menu is not selected.
(4) Here's the weirdest part. The skipping has even occured when playing iTunes from our newish iMac, with the older MacBook shut down, with the older Airport Express shut down. In this case, the skipping only appears to occur when we have the wireless network drop-down menu selected and again, it occurs when the computer is "looking for networks" which occurs at random intervals. In this situation, the skipping only seems to occur when the menu is selected.
At this point, if I can't find another solution, I'm going to return the Airport Extreme, and just give up playing music over our stereo speakers from the MacBook (and instead transfer music to the iMac and play from it). But I thought I'd try a last-ditch effort to ask for help to see if anyone could figure out what might be causing the problem. I would chalk it up to the problems of using my old "g" network MacBook on a newer "n" system (though I'm not about to spend $1K+ to upgrade my laptop just for this), but for (4) above, which seems to indicate something else is going on.
Any help would be most appreciated!Unfortunately, your description of the problem and the placement of both your main and AirPort Express routers does lend itself to believe the problem is most likely Wi-Fi interference. If it isn't the microwave or portable phones, it could be obstacles like walls between the routers that may be preventing the stream from consistently reaching the Express.
In your configuration, the stream will first travel to the main router, and then, from the main router to the AirPort Express. If, for example, you started the stream in the same room as the Express, that stream would have to travel across several rooms at least twice. -
After a recent iTunes update attempt iTunes no longer functions and the airport extreme base station is not accessable on our computer. We still have wifi but cannot access the base station software.
Thanks for the reply. I appreciate the response. I tried that approach this evening and it didn't work for me. (Technically it worked for me, when I was hardwired into my base station, but would not work for me wirelessly, which is my main issue.)
Again, using the approach you recommended works only if I have my ethernet cable attached to the LAN port so my computer is communicating directly to the base station through the hard wire. I am able to scan for my base station and make setting adjustments normally this way too.
As soon as I disconnect from the LAN port and try to go wireless is where I run into problems. The Base Station's wireless network I created is available to choose in the top right corner of the monitor with all of the other available wireless devices/networks -- but the network I created does not have access to the internet. I am also unable to configure my Base Station wirelessly. When my Airport Utility tries to scan for the Base Station and Network, it cannot find any Apple Wireless Device. It's like the Wireless Network in my base station is not sending out a signal.
Is there a way to resolve this issue?
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