Itunes (6.0.5) could not back up my Ipone 5 (6.1.4) because an error occurred.  How can I get this to update?

I had to order a replacement Verizon iphone5 because my bluetooth stopped working and I am trying to back up my phone via USB cord before activating the new phone.  However, I get a generic error that Itunes can't back up my phone because of an error.  Itunes shows that my last backup was about a month ago, but I can't find the backup file when searching Windows. 

Hello, loturk.
Thanks for the question.
You need to update your itunes to the newest version (itunes 11) in order to back it up.
Regards,
- Brandon.

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