Itunes 6.01, unable to install

Just got a prompt to update to itunes 6.01. I was hoping it was the patch for all the problems we've been having, but when I downloaded it, I got the following message:
Error 1607: Unable to install InstallShield Scripting Runtime.
Anybody else get this. Any idea what it means?

Tanya, I'm not sure about the error 1607 message but I do know I had problems downloading any iPod or iTunes software until I changed the Microsoft Explorer security setting. You need to add the download site to your safe sites for your browser.

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Itunes error 7 Unable to install new version of Itunes on Windows 7

I am stumped. Have tried to install the latest iTunes download on my PC (Windows7), have tried everything to get it to work. Uninstalled all Apple programs, disabled my anti-virus... so frustrating! Have been trying for a few hours and do not know what to do.
It looks like there is an error with the iTunesHelper

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2

Have a/c with itunes but unable to install itunes on Windows 7

Though I have an a/c with itunes I am unable to install itunes keep receiving errors when trying to install

Neither Apple nor the iTunes installer cares if you have an a/c (I'm assuming that's the lazy way of typing account) when installing iTunes.
If you want/need help, stop trying to be cute, provide the specific details without the short hand.
Otherwise... search for the errors that are being displayed.
Others are more likely to help if you actually put some effort into asking for help.

Hi, I am unable to install new itunes version to windows 7 PC. It requires application support and gives windows error 2. I have tried to save on desktop and run as administrator but errors remains, what other options do I have

Hi, I am unable to install new itunes version to windows 7 PC. It requires application support and gives windows error 2. I have tried to save on desktop and run as administrator but errors remains, what other options do I have?

Hello, hanliefromzaf.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing this issue.
iTunes for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Cheers,
Jason H.

Unable to install or remove iTunes

I ran a computer cleaning program a while back. Since then I am UNABLE to install itunes or it's updates.
I keep getting this error "Unable to find C:\Users\Neil\AppData\Local\Apple\Apple Software Update\itunes.msi"
How can I fix this please? Anybody? Help?
I have now removed my old iTunes and am unable to install the new version.
I have this problem on BOTH of my computers now. So I am dead in the water right now.
Thank you,
Neil

I have tried like **** to fix this problem. To No avail. I have 11.1.1.5 installed.
Every time I try install the update 11.2 it gives me the network resource error message.
I have tried uninstalling itunes, I've used the microsoft uninstall fix program. Nothing works.
Luckily I have a drive image of my starting point. I can get to a point when everything is uninstalled, but then I get a bunch of errors after installing iTunes like can't find starting point dll's and windows 127 errors. "Please reinstall iTunes."
Trying to install the new version from iTunes either by updating or by manually downloading results in the network resource error trying to find the old version. And trying to remove all remnants of the old version by uninstalling and using Microsoft Uninstall fix resluts in errors after reinstall.
This is totally frustrating. There HAS to be a way to clean this program mess up and get it working, but I am at a total loss.
Please! Any Ideas?!
Thanks,
Neil

Unable to install itunes in windows 7 64 bit - hanging

Unable to install itunes in windows 7 64 bit - screen is hanging after first few steps ...
Also i am unable to uninstall Apple update software. Are these both related.
Now how do i get the software installed( itunes installed in windows 7)

Hey gigipramod,
Thanks for the question. I understand you are experiencing issues installing iTunes. The following resource may provide a solution:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.

Unable to install iTunes 11.1.4.62 on Windows 8. I get Service "Apple Mobile Device" (Apple Mobile Device failed to start. Verify that you have sufficent privileges to start system services. I am trying to install this on my desktop not a mobile device.

Unable to install iTunes 11.1.4.62 on windows 8. I get
Service "Apple mobile Device) failed to start.
Verify that you have sufficient privileges to start system services.
I am trying to install it on my desktop. I am also in Administrator mode. My iTunes stopped working when I was notified that there was a new version of iTunes and would I like to download it. I said yes as always and it was unable to finish the update because of a
runtime Error!
Program: C:\program Files (x86)\iTunes\iTunes.exe
R6034
An application has made an attempt to load the C runtime library incorrectly.
Please contace the application's suport team for more information.
My iTunes stopped working at this time. I thought I could delete iTunes and start over. This tactic did not work.
Can anyone make sense of what I am saying and help me to get my iTunes back again?

Try a more recent version of my advice. The "for older video cards version" may work when the default version doesn't.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

I am unable to install the latest update to iTunes, I get constant error messages, even when I attempt to uninstall iTunes completely and start afresh, iTunes is still listed in my program files on my hard drive and the shortcut is still on my desktop!?

Is there a bug with the latest update to iTunes because I am unable to install it, I get constant error messages if I try to open it after installing

Hey there Mambo822,
It sounds like you are unable to open iTunes after installing a recent update. I would recommend the troubleshooting in the following article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thank you for using Apple Support Communities.
Cheers,
Sterling

Itunes 64 bit on windows 7 is unable to install, i have the 64 bit installer version but it keeps saying "errors occurred" at the ( rolling back ) phase. HELP!

itunes 64 bit on windows 7 is unable to install, i have the 64 bit installer version but it keeps saying "errors occurred" at the ( rolling back ) phase. HELP!!!

I have the answer and this might be useful for any one else wondering about this in the future. If it helped you or explained what you wanted to know. Replay to the post pls
It's quite easy actually. First have your "iTunes Library Extras", "iTunes Library Genius", "iTunes Library", and "iTunes Music Library" backed up. Download ans install iTunes 64-bit. I don't know what's so 64-bit about iTunes 64 since Win7 reports it as a 32-bit application in the task manager. But anyway. Install iTunes 64 and launch it. If you migrated your library to another drive like me go to settings in iTunes and change the directory to your location. Close iTunes. Replace the newly created files with your backed up files. Launch iTunes. iTunes will load and then update your library and from there you are set to go! so basically it is just like a normal upgrade. But if you hesitated to go from 32 to 64 like me, here is your answer.
By the way. I'm using Windows 7 64-bit with iTunes 64-bit and it works without problems and syncing with my iPod Touch also works flawlessly.

Unable to install itunes 10.5.3.3

I am getting a message to update itunes to 10.5.3.3 but when i say yes to it, it downloads the update and but its not getting installed. So i manually downloaded the itunes 10.5.3.3 and tried installing but I was not able to install. I get an error saying the apple software update has stopped working. Hence I uninstalled all the apple application in my computer and also deleted their entries in the registry. Restarted the computer and then tried installing the itunes 10.5.3.3 and I am unable to install the same. I get the same error message. Since I have not updated the itunes I am unable to update to ios 5. Please help!! Any suggestion or troubleshooting steps given would be much appreciated. I use a WIndows 7 PC...

Hello. No message shown. The downloading does not complete at all, I tried like 20 times but no one worked. The closest I was to downloaded it, was with 66 mb (the new version has 66.1) As stated on the web page of apple I uninstalled itunes and all its accesories or common programs. Now I am unable to install the new version and I am more frustrating since I did it to sincronized it wit my new ipad! In consequence, no message at all, the downloading simply stops at 49%, 67% or 99% :(
Thank you for your time!!

Unable to install itunes 10.4.1 on my dell laptop windows 7 64 bit

Hello
I am unable to install itunes 10.4.1 on my dell laptop windows 7 64 bit:
i have tried to install itunes on my windows 7 64 bit dell laptop, and everytime it says installation successfully installed, but i can't find the files anywhere in the computer, i searched all the locations, desktop ... but nothing found.
Troubleshooting Done:
- Tried different itunes versions; didnt work.
- Tried to install on different locations on my computer.. C:, D:... didnt work.
- I empty Temp files from all users on my computers who are (Me & Admin) only; didnt work.
- i removed all related apple files; same.
- Uninstall all apple related support ... etc..; didnt work.
- I have Admin access to all my files and also tried to install from Admin account; didnt work.
I don't know what else i can do, please advise me on how to fix it, i need to backup my iphone & ipad ASAP.
Please contact me via email, phone anytime and as soon as you can.
Thanks for your support
Ashraf Badi
<Personal Information Edited by Host>

Hi Nitro,
Tried your advise but that too failed. Problem still continues. Again that same error "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor".
Please advise.

Unable to install iTunes 10.5.1 on WIN 7 Pro

Guys, im unable to install the latest iTunes on my laptop. It keeps telling me that
"There is a problem with this Windoes Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
I was frustrated by that and i uninstalled the iTunes 10.4.1.10. Now that i can't install iTunes that i downloaded from apple.com.
What can i do next?

Hi Joe, my windows is always up to date. I resolved the issue. It was the apple auto update service that corrupted all apple services. i went into the registry to remove everything related to apple and reinstalled a fresh copy..

Unable to install iTunes after converting from Windows Vista to Windows 7. Am told installation was successful, then "iTunes was not installed correctly", followed by "Error 7 (Windows error 193).

Unable to install iTunes after converting from Windows Vista to Windows 7. Am told installation was successful, then "iTunes was not installed correctly", followed by "Error 7 (Windows error 193). I have my iPod plugged into my computer via USB port. What am I doing wrong?

i have the only account on my laptop so have checked and am the account administrator
i run windows 7 home premium
I have the same problem and
have followed the link uninstalling in the correct order,
then restarted as per instructions,
went to Apple to download itunes,
hit download now,
Visit the iTunes download page. Click Download Now to download the iTunes installer. When prompted, click Save (instead of Run).
did not get a save instead of run prompt
Right click on iTunesSetup or iTunes64Setup (the installer you downloaded in step 3).
If you have Windows Vista, Windows 7, and Windows 8: Choose "Run as administrator."
i can only click run as administrator from right clicking the shortcut on my desktop screen
If iTunes fails to install or repair, it might be necessary to remove components left from a previous installation of iTunes and then reinstall.
sick of doing this
at least 7 or 8 times i have re installed itunes to no avail
troubleshooting no better
please help. pulling my hair out at this stage
it was working fine until 2 days ago when i opened itunes it offered to update to 12.1
not working since i clicked yes
also i have gone to restore previous point and ffs there are no restore points before my multiple reinstalls
really dont want to have to restore factory settings

Can not update Itunes to 7.4... Unable to install Gear Drive???

I had this problem before, but my daughter just received the new Ipod Classic and itunes, again needs to be updated. Why can no one answer this one question? When trying to update itunes I always get this error message: *"Unable to install the GEAR driver set at this time. The GEARAspiWDM service used by the GEAR driver set is scheduled to be deleted to be deleted during the next system reboot. Please reboot the system and run itunes again."*
I can reboot the system FOREVER and still get the same response. CAN ANYONE PLEASE GIVE ME SOME FEED BACK!!! Thank You
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Does this help?
http://www.gearsoftware.com/support/forum/viewtopic.php?p=3452

Unable to install Itunes 10.1 or 10.1.1 -Apple Mobile Device USB Driver

Unable to install Itunes 10.1 or 10.1.1 and have it sucesfully install the Apple Mobile Device USB Driver. It keeps coming up with an error that the driver is unsigned or disappears completely from device manager.
I have tried full uninstall including cleaning registry keys and file system. If I uninstall and re-install 9.2.1 usb driver works perfectly and I have no issues synching with phone or seeing the phone in Itunes.
I have tried repair installs, updating the drivers by pointing to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
I have tried removing all USB devices and having them reinstall from Windows after a reboot. Nothing seems to work.
I just got a new IPAD and cannot use it because I cannot install 10.1 at least to have it connect. It came with IOS 4.2.1 on it.

I also encountered the same problem.
and yes, I uninstalled and reinstalled itunes 10.1.1 bla bla blahhh....
Same issue!!! itunes cannot open cuz the mobile device support not started etc..
but when reinstalled prior itunes version 9.2 its gone
and issue fixed.
i can sync my 3G.
but not my 4G. it says you need to upgrade to 10.1 or above
spending the whole night to fix the problem which never occured b4
i finally find out one thing.
pl keep in mind im not a computer exprt
i tried this and it worked, i don know what fixed it, bt it works
try this at your own risk. some comp genius will tell us weather this way is right or not.
ok. lets start...
in your desktop make a new folder. name it Kmh_\CoreFP
try uninstalling the newer version 10.1
only the itunes not other mobile div suprt, application suprt etc.
dont mind the following order:http://support.apple.com/kb/HT1923
and reinstall itunes 9.2
go to C:\Program Files\Common Files\Apple
you wil find a folder named "CoreFP"
copy it and paste to Kmh_\CoreFP
uninstall itunes 9.2
and reinstall itunes 10.1 again
go to C:\Program Files\Common Files\Apple
you wil find folder named "CoreFP"
find the difference in properties comparing the one u stored in Kmh_\CoreFP
ok delete it and replace it with the one we stored stored in Kmh_\CoreFP
restart the computer and start itunes now
what happens?
best of luck.
-Kmhm63
reinstall the newer version 10.1
I would suggest that you revert back to prior working version until Apple comes out with an update that fixes what 10.1.1 broke.

Itunes 6.01, unable to install

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