ITunes 6 and Music Store Library Browser

Did the upgrade to iTunes 6. So far so good until I accessed the Music Store. When I try to browse the Music Store using the library I get "Could not complete the Music Store request. the store may be busy. Check your internet connection and try again".
So, whats gone wrong with this then???

I upgraded to Version 6.0.1.3 a month or so ago. This is still the latest version as of today, 12/4/2005. Everything was fine until I upgraded from a dial-up ISP service to Comcast broadband.
Now I am getting the same error the you described and am completely unable to use the iTunes Music store.
Everything else on my PC works 100% fine with the upgrade. With iTunes, however I'm getting the message:
"Could not complete the Music Store Request. The store may be busy. Check your internet connection or try again later."
I purchased the AppleCare Protection Plan for iPod with the thought that Apple support would be able to offer some assistance with problems such as this.
The support technician asked me to uninstall and re-install iTunes. This was not successful. He then said that that was all the assistance he could provide and suggested that I send an e-mail to iTunes Music Store support! What a joke. Is this the best support Apple can provide throught the AppleCare Protection Plan?
Today, I heard back from iTunes support. They merely sent me a link to their website and said that going through the steps outlined there should solve the problem. I had already tried these steps unsuccessfully including the following:
1) "Your copy of the iTunes application may be out of date." Check that the version is the most current: Yes, installed version is 6.0.1.3.
2) "You may need to reset your keychain." I am using a Windows 2000 SP4 system so this does not apply.
3) "You upgraded to Windows XP Service Pack 2." I am running Windows 2000, with Service Pack 4. There is no firewall included in this release of Windows, and I have no 3rd party firewall installed.
4) "You upgraded to a high-speed or wireless Internet connection." Recently I switched from a dial-up ISP to Comcast broadband access. I have no firewall software installed on my PC. I am also not using a router with this
system that could include a firewall. Symantec anti-virus, is running on this machine. It has been installed for over a year and I have had no problem connecting to the iTunes Music store with it running.
5) "You switched to a new ISP." I contacted Comcast technical support. It is their policy NOT to block any ports. I also use the same cable modem with my laptop from work to run database and software development tools that require ports not to be blocked and have had no problems. Therefore I believe their statement is true.
From what I'm hearing on this board, this is a common problem that Apple has not addressed. If anyone has any hotfixes for this iTunes defect, please let me know.
Paul
Dell Dimension XPS   Windows 2000   "Could not complete the Music Store Request. The store may be busy..."
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