ITunes 6 fails on QT Install - error: -3

I guess the above says it all. iTunes appears to install fine until Quicktime fails right at the end with Error: -3.
I've tried uninstalling iTunes 5.n first and this hasn't worked either. I've been faithfully upgrading on prompt ever since iTunes 4 and this is the first failure I've had.
Win XP Home, with AVG Anti-Virus and MS Anti-Spyware (which appears to have allowed all it was asked), broadband via router and network

hi Mark!
Tonight, when I have time, I will attempt uninstall of Quicktime from the guest account and try again from mine.
interesting. okay, if you run into an 0x80040707 on the uninstall from the guest account, that's probably a sign that the install was originally in the standard account.
here's another good resource for a QT 1402:
http://docs.info.apple.com/article.html?artnum=93865
and if the thing persists, let's try the Adam technique:
Adam Hicks, "Quicktime 7 (Resolution for some install / permission error)", 06:06pm Oct 1, 2005 CDT
keep us posted.
love, b

Similar Messages

Latest iTunes update fails, Uninstall / Re-Install solution fails

Hello All,
Katrina, b noir ....
Several days ago after the last iTunes update failed, crippling iTunes connection to the iTunes Store, I came to the support pages for answers.
I started following the step by step instructions to uninstall and re-install iTunes 10.4.1.10, first hitch...Bonjour refused to go completely leaving stubborn files behind, I had to download LSPFIX.exe to finally clean its folder
As instructed by the apple support article, orderly deleted all the other files and folders, used msicuu2.exe, restarted the PC, and using rar extracted the individual .MSIs to continue with standalone installations.
Got two new errors, Apple Application Support will not install due to "A later version of Apple Application Support is already installed on this computer" and,
Apple Mobile Device Support failed to install when the AMDS stalled and displayed a 1053 error,
Tried to start the AMDS service many times without luck, I read somewhere that NETframework service pack 1.1 had resolved that 1053 error in the past...I am logged as admin on a Windows XP machine
Most of what I did successfully was learned from reading the posts and answers to/from other members.
I would really appreciate your assistance.
Thanks and best regards.

For some reason when I try to download iTunes from the Apple site the file is flagged as dangerous.
That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

Itunes 10.5.3 update install errors on Windows

So if your getting errors when trying to update your Itunes software (say for instance to be able to use your new iPood Touch, required upgrade) and getting errors such as "A network error occurrred while attempting to read from the file C:\WINDOWS\Installer\iTunes.msi", then there is hope!!
Also if you get the error "Errors occurred while installing the udpates. If the problem persists, choose Tools>Download Only and try installing manually." there is hope.
First if trying to run an update, you'll probably get the second message first. Once you use the dialog at the top of the updater screen "Tools>Download only>" etc, and run the manually downloaded version of the update, then you might get the first error message listed above.
If this is the case then cruise over to this link and complete this method as it worked great for me at least. I was getting slightly different messages than the orginal poster but it still worked for me. Good luck-
Tks to B Noir and JereJohnson for the link and solution-
http://https://discussions.apple.com/message/17782501#17782501

Tks for the suggestion mitch, however my issue was solved with the method in my post.
For the record I tried disabling my antivirus orginally to solve the update issue to no avail. It didn't work for me since it wasn't the underlying issue.
Once I fixed the installer package problem, I had no problems running the reinstall/update with my antivirus software on and running.
Jet-

ITunes 7.7 Won't Install/Error message

Every time I attempt to upgrade I get this error message after the download finishes:
"Errors occurred when installing the updates. If there problem persists update manually"
So is there a way to fix this or how do I upgrade manually?

some folks have been having some success with pgfpdwife's technique in the following post:
pgfpdwife: Re: Could not open key HKEYLOCALMACHINE\Software\Classic\Quicktime.Quicktime\
note carefully that the technique involves a registry edit. be sure to make a backup of any keys you edit. if you're unfamiliar with your registry or registry editing, head to your XP help and support, do a search on registry, and read through the articles that come up.
if you would prefer not to try a registry edit, let's instead try getting an installer log to the Apple Engineers for a look:
1. Open a command prompt window. (Start menu -> Run. Type in "cmd". Hit return.)
2. Drag and drop iTunesSetup.exe onto the window so that the full pathname of the file is at the command line prompt.
3. Type in a space, then the following line:
/l*v C:\log.txt
4. Hit return.
5. The installer will create a log file:
C:\log.txt
Find that file and send it as an attachment to this email address in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing (if you are seeing one)

Itunes won't launch after installing - error

I've tried intalling and reinstalling different versions iTunes, including 7.6.2 up to the latest version. They all seem to install fine, but when I try and launch iTunes I get the following error message:
'The folder 'iTunes' cannot be found or created, and is required. The default location for this folder is inside the 'My Music' folder.'
I'm running Windows XP, with Service Pack 3 installed. Any advice from anyone?
Thanks

Hello
By any chance when you go to My Documents - My Music. Does the My Music folder
1. Exist?
2. Does it have a music note on it?
If it does so far everything looks good.
If you followed the previous articles posted earlier. I would like to recommend one last article. Which will assist with a full clean up of Apple Software and folders.
Hopefully you will only need to use this article as a last resort. Incase other options posted are not leading anywhere.
http://support.apple.com/kb/HT1926?viewlocale=en_US

ITunes update fails MSVCR80.dll and Error 7 messages

Apple update launched and have continued to get MSVCR80.dll missing errroe and Erro 7 (windows 126 error) messages after multiple attempts to install Windows 7 64 bit iTunes update and download.
Have uninstalled, etc 6 or more times.
iTunes will not load from the PC

Solving MSVCR80 issue and Windows iTunes install issues.

Test fails after php install: "Error executing file" and "no protocol"

With version 10.1.3.3.0, after installing the php extension, a simple test file fails with the log message of:
>>
Error executing file:/pgmdev/phpApp1/phpProj1/public_html/test1.php
Reason: no protocol: /pgmdev/test1.php
<<
Contents of test1.php:
<html>
<head>
<title>PHP Test: test1.php</title>
</head>
<body>
<?php phpinfo(); ?>
</body>
</html>
Any suggestions?

Additional info:
This is on a Fedora 8 box that is running Oracle XE and ZendCore php just fine. Running the test.php page from /var/www/html produces the expected results, so apache is running as it should. The ZendCore control panel functions as well.

Itunes (any verison) 1603 msi install error

I'm getting pretty desperate, I hope someone here can help.
I upgraded from 8.0.1 to 8.0.2 and the itunes installer froze at the very end. Itunes runs fine except it wouldn't sync with my ipod touch G1 so i uninstalled it. Now it rolls back when copying new files and returns a msi 1603 error in the log.
I extracted the setup file from apple.com (64-bit) and tried manually installing components. It seems to me that the problem is with the AppleMobileDeviceSupport64.msi that itunes calls during setup, that specific msi rolls back when installing by itself.
I have reinstalled quicktime, apple update, Bonjour64, and mobile me with no no results. I have also tried the windows msi cleaner but since itunes technically isn't installed it doesn't even show up on the list.
I know im not the only one with this problem..in fact 2 of my friends are in the same boat with vista 64-bit, sounds like someone isn't making quality software drops....
Help

problem solved. Turns out its a registry permission error. Make a new user on your PC with admin rights. Download the 64-bit exe from apple on your new user account and install. Log back in as your orig account and you're all set, don't forget to delete the new account.

Itunes 10.5 cannot be installed. error (-23) shown.

im trying to download itunes 10.5, but it is not working . when i sync into itunes, it says unknown error has occured (-23) . anybody can help?

Same here

ITunes 7 fails to start - unknow error occurred -50 - how to fix it?

I have recenly upgraded iTunes on MacMini (PowerPC). Every time I try to start, it asks me to agree on terms and than shows the error "The iTunes application could not be opened. An unknow error occurred (-50)." I have reinstalled the app 2 times already. I have verified permissions via Disk Utility. It only works well with other user (also admin). Any ideas? I have seem some similar posts here but no solution. Please help. Thanks in advance.
MacMini (powerPC) Windows XP Pro

I'm having the same problem. It seems to happen as iTunes is trying to parse my music files after it starts. Gapless playback was someone's thought, but I turned that off.
That was when I could still catch it before the crash. NOw it starts up and crashes instantly.
This started happening when I had to upgrade to 7.0.2 from 6.?.? because I bought a shuffle.

Checked for updates and tried to download latest version of itunes but it will not install

Please help !!!
I have had itunes installed for years but allof a sudden, when I try to complete an action (create a playlist for example) I get an error message
"Itunes has stopped working and must close"
I searched for updates and tried to install the latest vesion of itunes but it will not install - error message just says " failed to install correctly, try reinstalling"
What has gone wrong and what do I need to do ???
Fingers crossed

Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

Administrative installing error

Ok for the past week I've been trying to upgrade or uninstall adobe air. I'm running on a windows vista SP2 32-bit. The error I receive when I try to upgrade,uninstall or install is "An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator." I've tried everything from trying to install throught the command prompt in administrative mode, using back up safe mode and running as administrator, opening the hidden administrator account, and many others. Some how I was able to uninstall my old version of adobe air but I still can't install the updated or later versions. I would grately appreciate the help and I got this note pad before the old version somehow dissappeared...
[2010-11-07:22:08:48] Runtime Installer begin with version 2.5.0.16600 on Windows Vista x86
[2010-11-07:22:08:48] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -x1 https://external.optionsxpress.com/Xtend/Demo/XtendDemo.air -- "installed from web"
[2010-11-07:22:08:48] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-07:22:08:48] Invoking Application Installer for combined install
[2010-11-07:22:08:48] Launching subprocess with commandline C:\Users\new\AppData\Local\Temp\AIR3118.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\new\AppData\Local\Temp\AIR3118.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url https://external.optionsxpress.com/Xtend/Demo/XtendDemo.air -- "installed from web"
[2010-11-07:22:08:49] Application Installer begin with version 2.5.0.16600 on Windows Vista x86
[2010-11-07:22:08:49] Commandline is: -runtime C:\Users\new\AppData\Local\Temp\AIR3118.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url https://external.optionsxpress.com/Xtend/Demo/XtendDemo.air -- "installed from web"
[2010-11-07:22:08:49] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-07:22:08:50] Unpackaging https://external.optionsxpress.com/Xtend/Demo/XtendDemo.air to C:\Users\new\AppData\Local\Temp\fla43DD.tmp
[2010-11-07:22:08:55] Application signature verified
[2010-11-07:22:08:55] Unpackaging/validation complete
[2010-11-07:22:08:55] No app located for appID 'Xtend2' and pubID ''
[2010-11-07:22:48:21] Converting unpackaged application to a native installation package in C:\Users\new\AppData\Local\Temp\fla74B1.tmp
[2010-11-07:22:48:23] Native installation package creation succeeded
[2010-11-07:22:48:23] Launching subprocess with commandline C:\Users\new\AppData\Local\Temp\AIR3118.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\new\AppData\Local\Temp\AIR3118.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files" -programMenu https://external.optionsxpress.com/Xtend/Demo/XtendDemo.air
[2010-11-07:22:48:23] Relaunching with elevation
[2010-11-07:22:48:28] Application Installer begin with version 2.5.0.16600 on Windows Vista x86
[2010-11-07:22:48:28] Commandline is: -stdio \\.\pipe\AIR_4680_0 -runtime C:\Users\new\AppData\Local\Temp\AIR3118.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files" -programMenu https://external.optionsxpress.com/Xtend/Demo/XtendDemo.air
[2010-11-07:22:48:28] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-07:22:48:29] Unpackaging https://external.optionsxpress.com/Xtend/Demo/XtendDemo.air to C:\Users\new\AppData\Local\Temp\fla9096.tmp
[2010-11-07:22:48:35] Application signature verified
[2010-11-07:22:48:35] Unpackaging/validation complete
[2010-11-07:22:48:35] No app located for appID 'Xtend2' and pubID ''
[2010-11-07:22:48:35] Converting unpackaged application to a native installation package in C:\Users\new\AppData\Local\Temp\flaA957.tmp
[2010-11-07:22:48:42] Native installation package creation succeeded
[2010-11-07:22:48:42] Starting silent combined runtime update and app install.
Updating runtime from version 1.0.8.4990 to version 2.5.0.16600.
Installing app Xtend2 version V100 to C:\Program Files using the source file at https://external.optionsxpress.com/Xtend/Demo/XtendDemo.air
[2010-11-07:22:48:42] Installing msi at C:\Users\new\AppData\Local\Temp\AIR3118.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2010-11-07:22:48:53] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-07:22:48:53] Rolling back install of C:\Users\new\AppData\Local\Temp\AIR3118.tmp\setup.msi
[2010-11-07:22:48:53] Rollback complete
[2010-11-07:22:48:53] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-07:22:48:53] Elevated install failed: error 0 1603
[2010-11-07:22:48:54] Application Installer end with exit code 7
[2010-11-07:22:50:40] Application Installer end with exit code 7
[2010-11-07:22:50:40] Subprocess app installer failed (7)
[2010-11-07:22:50:40] Runtime Installer end with exit code 7
[2010-11-12:13:44:28] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-12:13:44:28] Commandline is:
[2010-11-12:13:44:28] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-12:13:44:35] Relaunching with elevation
[2010-11-12:13:44:35] Launching subprocess with commandline c:\users\new\appdata\local\temp\air3cc4.tmp\adobe air installer.exe -ei
[2010-11-12:13:44:37] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-12:13:44:37] Commandline is: -stdio \\.\pipe\AIR_1620_0 -ei
[2010-11-12:13:44:37] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-12:13:44:37] Starting silent runtime update. Updating runtime from version 1.0.8.4990 to version 2.5.1.17730
[2010-11-12:13:44:37] Installing msi at c:\users\new\appdata\local\temp\air3cc4.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2010-11-12:13:44:42] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-12:13:44:42] Rolling back install of c:\users\new\appdata\local\temp\air3cc4.tmp\setup.msi
[2010-11-12:13:44:42] Rollback complete
[2010-11-12:13:44:42] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-12:13:44:42] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-12:13:44:42] Runtime Installer end with exit code 7
[2010-11-12:13:44:44] Runtime Installer end with exit code 7
[2010-11-12:16:24:26] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-12:16:24:26] Commandline is:
[2010-11-12:16:24:26] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-12:16:24:32] Relaunching with elevation
[2010-11-12:16:24:32] Launching subprocess with commandline c:\users\new\appdata\local\temp\air4441.tmp\adobe air installer.exe -ei
[2010-11-12:16:24:34] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-12:16:24:34] Commandline is: -stdio \\.\pipe\AIR_2632_0 -ei
[2010-11-12:16:24:34] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-12:16:24:35] Starting silent runtime update. Updating runtime from version 1.0.8.4990 to version 2.5.1.17730
[2010-11-12:16:24:35] Installing msi at c:\users\new\appdata\local\temp\air4441.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2010-11-12:16:24:39] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-12:16:24:39] Rolling back install of c:\users\new\appdata\local\temp\air4441.tmp\setup.msi
[2010-11-12:16:24:39] Rollback complete
[2010-11-12:16:24:39] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-12:16:24:39] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-12:16:24:39] Runtime Installer end with exit code 7
[2010-11-12:16:24:43] Runtime Installer end with exit code 7
[2010-11-12:16:38:05] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-12:16:38:05] Commandline is:
[2010-11-12:16:38:05] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-12:16:38:16] Relaunching with elevation
[2010-11-12:16:38:16] Launching subprocess with commandline c:\users\new\appdata\local\temp\airc246.tmp\adobe air installer.exe -ei
[2010-11-12:16:38:21] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-12:16:38:21] Commandline is: -stdio \\.\pipe\AIR_5676_0 -ei
[2010-11-12:16:38:21] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-12:16:38:21] Starting silent runtime update. Updating runtime from version 1.0.8.4990 to version 2.5.1.17730
[2010-11-12:16:38:21] Installing msi at c:\users\new\appdata\local\temp\airc246.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2010-11-12:16:38:25] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-12:16:38:25] Rolling back install of c:\users\new\appdata\local\temp\airc246.tmp\setup.msi
[2010-11-12:16:38:25] Rollback complete
[2010-11-12:16:38:25] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-12:16:38:26] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-12:16:38:26] Runtime Installer end with exit code 7
[2010-11-12:16:42:07] Runtime Installer end with exit code 7
[2010-11-13:10:25:17] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-13:10:25:17] Commandline is:
[2010-11-13:10:25:17] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-13:10:36:32] Runtime Installer end with exit code 6
[2010-11-13:10:56:32] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-13:10:56:32] Commandline is:
[2010-11-13:10:56:32] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-13:10:56:36] Relaunching with elevation
[2010-11-13:10:56:36] Launching subprocess with commandline c:\users\new\appdata\local\temp\air3c16.tmp\adobe air installer.exe -ei
[2010-11-13:10:56:38] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-13:10:56:38] Commandline is: -stdio \\.\pipe\AIR_4464_0 -ei
[2010-11-13:10:56:38] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-13:10:56:38] Starting silent runtime update. Updating runtime from version 1.0.8.4990 to version 2.5.1.17730
[2010-11-13:10:56:38] Installing msi at c:\users\new\appdata\local\temp\air3c16.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2010-11-13:10:56:43] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-13:10:56:43] Rolling back install of c:\users\new\appdata\local\temp\air3c16.tmp\setup.msi
[2010-11-13:10:56:43] Rollback complete
[2010-11-13:10:56:43] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-13:10:56:43] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-13:10:56:43] Runtime Installer end with exit code 7
[2010-11-13:10:56:45] Runtime Installer end with exit code 7
[2010-11-13:10:57:25] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-13:10:57:25] Commandline is:
[2010-11-13:10:57:25] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-13:10:57:30] Relaunching with elevation
[2010-11-13:10:57:30] Launching subprocess with commandline c:\users\new\appdata\local\temp\airac9.tmp\adobe air installer.exe -ei
[2010-11-13:10:57:32] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-13:10:57:32] Commandline is: -stdio \\.\pipe\AIR_5200_0 -ei
[2010-11-13:10:57:32] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-13:10:57:32] Starting silent runtime update. Updating runtime from version 1.0.8.4990 to version 2.5.1.17730
[2010-11-13:10:57:32] Installing msi at c:\users\new\appdata\local\temp\airac9.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2010-11-13:10:57:36] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-13:10:57:36] Rolling back install of c:\users\new\appdata\local\temp\airac9.tmp\setup.msi
[2010-11-13:10:57:36] Rollback complete
[2010-11-13:10:57:36] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-13:10:57:36] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-13:10:57:36] Runtime Installer end with exit code 7
[2010-11-13:10:57:38] Runtime Installer end with exit code 7
[2010-11-13:11:00:40] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-13:11:00:40] Commandline is:
[2010-11-13:11:00:40] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-13:11:00:43] Relaunching with elevation
[2010-11-13:11:00:43] Launching subprocess with commandline c:\users\new\appdata\local\temp\air1b5.tmp\adobe air installer.exe -ei
[2010-11-13:11:00:45] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-13:11:00:45] Commandline is: -stdio \\.\pipe\AIR_5272_0 -ei
[2010-11-13:11:00:45] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-13:11:00:45] Starting silent runtime update. Updating runtime from version 1.0.8.4990 to version 2.5.1.17730
[2010-11-13:11:00:45] Installing msi at c:\users\new\appdata\local\temp\air1b5.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2010-11-13:11:00:48] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-13:11:00:48] Rolling back install of c:\users\new\appdata\local\temp\air1b5.tmp\setup.msi
[2010-11-13:11:00:48] Rollback complete
[2010-11-13:11:00:48] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-13:11:00:48] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-13:11:00:48] Runtime Installer end with exit code 7
[2010-11-13:11:00:49] Runtime Installer end with exit code 7
[2010-11-13:11:08:43] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-13:11:08:43] Commandline is:
[2010-11-13:11:08:43] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-13:11:08:47] Relaunching with elevation
[2010-11-13:11:08:47] Launching subprocess with commandline c:\users\new\appdata\local\temp\air620d.tmp\adobe air installer.exe -ei
[2010-11-13:11:08:48] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-13:11:08:48] Commandline is: -stdio \\.\pipe\AIR_4268_0 -ei
[2010-11-13:11:08:48] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-13:11:08:48] Starting silent runtime update. Updating runtime from version 1.0.8.4990 to version 2.5.1.17730
[2010-11-13:11:08:48] Installing msi at c:\users\new\appdata\local\temp\air620d.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2010-11-13:11:08:52] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-13:11:08:52] Rolling back install of c:\users\new\appdata\local\temp\air620d.tmp\setup.msi
[2010-11-13:11:08:52] Rollback complete
[2010-11-13:11:08:52] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-13:11:08:52] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-13:11:08:52] Runtime Installer end with exit code 7
[2010-11-13:11:08:53] Runtime Installer end with exit code 7
[2010-11-13:11:17:15] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-13:11:17:15] Commandline is:
[2010-11-13:11:17:15] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-13:11:17:19] Relaunching with elevation
[2010-11-13:11:17:19] Launching subprocess with commandline c:\users\new\appdata\local\temp\air3302.tmp\adobe air installer.exe -ei
[2010-11-13:11:17:19] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-13:11:17:19] Commandline is: -stdio \\.\pipe\AIR_3596_0 -ei
[2010-11-13:11:17:19] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-13:11:17:19] Starting silent runtime update. Updating runtime from version 1.0.8.4990 to version 2.5.1.17730
[2010-11-13:11:17:19] Installing msi at c:\users\new\appdata\local\temp\air3302.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2010-11-13:11:17:23] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-13:11:17:23] Rolling back install of c:\users\new\appdata\local\temp\air3302.tmp\setup.msi
[2010-11-13:11:17:23] Rollback complete
[2010-11-13:11:17:23] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-13:11:17:23] Runtime Installer end with exit code 7
[2010-11-13:11:17:23] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-13:11:17:27] Runtime Installer end with exit code 7
[2010-11-13:11:31:12] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-13:11:31:12] Commandline is: -uninstall
[2010-11-13:11:31:12] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-13:11:31:12] Starting runtime uninstall. Uninstalling runtime version 1.0.8.4990
[2010-11-13:11:31:12] Uninstalling product with GUID {00203668-8170-44A0-BE44-B632FA4D780F}
[2010-11-13:11:31:13] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2010-11-13:11:31:13] Rollback complete
[2010-11-13:11:31:13] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2010-11-13:11:31:13] Runtime Installer end with exit code 7
[2010-11-13:11:48:53] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-13:11:48:53] Commandline is:
[2010-11-13:11:48:53] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-13:11:49:01] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-13:11:49:01] Commandline is: -uninstall
[2010-11-13:11:49:01] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-13:11:49:01] Starting runtime uninstall. Uninstalling runtime version 1.0.8.4990
[2010-11-13:11:49:01] Uninstalling product with GUID {00203668-8170-44A0-BE44-B632FA4D780F}
[2010-11-13:11:49:02] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2010-11-13:11:49:02] Rollback complete
[2010-11-13:11:49:02] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2010-11-13:11:49:02] Runtime Installer end with exit code 7
[2010-11-13:11:51:03] Runtime Installer end with exit code 6
[2010-11-13:12:05:28] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-13:12:05:28] Commandline is: -uninstall
[2010-11-13:12:05:28] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-13:12:05:28] Starting runtime uninstall. Uninstalling runtime version 1.0.8.4990
[2010-11-13:12:05:28] Uninstalling product with GUID {00203668-8170-44A0-BE44-B632FA4D780F}
[2010-11-13:12:05:29] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2010-11-13:12:05:29] Rollback complete
[2010-11-13:12:05:29] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2010-11-13:12:05:29] Runtime Installer end with exit code 7
[2010-11-13:12:10:02] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-13:12:10:02] Commandline is: -uninstall
[2010-11-13:12:10:02] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-13:12:10:02] Starting runtime uninstall. Uninstalling runtime version 1.0.8.4990
[2010-11-13:12:10:02] Uninstalling product with GUID {00203668-8170-44A0-BE44-B632FA4D780F}
[2010-11-13:12:10:03] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2010-11-13:12:10:03] Rollback complete
[2010-11-13:12:10:03] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2010-11-13:12:10:03] Runtime Installer end with exit code 7
[2010-11-13:12:11:06] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-13:12:11:06] Commandline is:
[2010-11-13:12:11:06] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-13:12:11:11] Relaunching with elevation
[2010-11-13:12:11:11] Launching subprocess with commandline c:\users\new\appdata\local\temp\air7994.tmp\adobe air installer.exe -ei
[2010-11-13:12:11:13] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-13:12:11:13] Commandline is: -stdio \\.\pipe\AIR_4176_0 -ei
[2010-11-13:12:11:13] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-13:12:11:13] Starting silent runtime update. Updating runtime from version 1.0.8.4990 to version 2.5.1.17730
[2010-11-13:12:11:13] Installing msi at c:\users\new\appdata\local\temp\air7994.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2010-11-13:12:11:20] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-13:12:11:20] Commandline is: -uninstall
[2010-11-13:12:11:20] No installed runtime detected
[2010-11-13:12:11:20] Starting runtime uninstall. Uninstalling runtime version
[2010-11-13:12:11:20] Uninstalling product with GUID {00203668-8170-44A0-BE44-B632FA4D780F}
[2010-11-13:12:11:23] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]
[2010-11-13:12:11:23] Rollback complete
[2010-11-13:12:11:23] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]
[2010-11-13:12:11:23] Runtime Installer end with exit code 7
[2010-11-13:12:11:26] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-13:12:11:26] Rolling back install of c:\users\new\appdata\local\temp\air7994.tmp\setup.msi
[2010-11-13:12:11:26] Rollback complete
[2010-11-13:12:11:26] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-13:12:11:26] Runtime Installer end with exit code 7
[2010-11-13:12:11:26] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-13:12:11:31] Runtime Installer end with exit code 7
[2010-11-13:12:34:32] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-13:12:34:32] Commandline is:
[2010-11-13:12:34:32] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-13:12:34:37] Relaunching with elevation
[2010-11-13:12:34:37] Launching subprocess with commandline c:\users\new\appdata\local\temp\airf1ee.tmp\adobe air installer.exe -ei
[2010-11-13:12:34:37] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-13:12:34:37] Commandline is: -stdio \\.\pipe\AIR_5776_0 -ei
[2010-11-13:12:34:37] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-13:12:34:37] Starting silent runtime update. Updating runtime from version 1.0.8.4990 to version 2.5.1.17730
[2010-11-13:12:34:37] Installing msi at c:\users\new\appdata\local\temp\airf1ee.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2010-11-13:12:34:42] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-13:12:34:42] Rolling back install of c:\users\new\appdata\local\temp\airf1ee.tmp\setup.msi
[2010-11-13:12:34:42] Rollback complete
[2010-11-13:12:34:42] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-13:12:34:42] Runtime Installer end with exit code 7
[2010-11-13:12:34:42] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-13:12:34:50] Runtime Installer end with exit code 7
[2010-11-13:12:35:15] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2010-11-13:12:35:15] Commandline is: -delete
[2010-11-13:12:35:15] Installed runtime (1.0.8.4990) located at C:\Program Files\Common Files\Adobe AIR
[2010-11-13:12:35:15] Runtime Installer end with exit code 2
[2010-11-14:15:51:38] Performing runtime install
[2010-11-14:15:51:38] UI SWF load is complete
[2010-11-14:15:51:39] UI initialized
[2010-11-14:15:51:39] starting user confirmation
[2010-11-14:15:51:39] Version of this installer: 2.0.2.12610
[2010-11-14:15:51:39] Installed version: 1.0.8.4990
[2010-11-14:15:51:39] Installation type: patchNewer
[2010-11-14:15:51:42] starting elevated install
[2010-11-14:15:51:44] performing an elevated runtime install
[2010-11-14:15:51:44] UI SWF load is complete
[2010-11-14:15:51:44] subinstaller: starting install
[2010-11-14:15:51:44] starting install
[2010-11-14:15:51:44] subinstaller: Scheduling runtime installation operations
[2010-11-14:15:51:44] Scheduling runtime installation operations
[2010-11-14:15:51:44] subinstaller: Active AIR product GUID is {00203668-8170-44A0-BE44-B632FA4D780F}
[2010-11-14:15:51:44] Active AIR product GUID is {00203668-8170-44A0-BE44-B632FA4D780F}
[2010-11-14:15:51:44] subinstaller: Scheduling an MSI install operation
[2010-11-14:15:51:44] Scheduling an MSI install operation
[2010-11-14:15:51:44] subinstaller: Beginning runtime installation
[2010-11-14:15:51:44] Beginning runtime installation
[2010-11-14:15:51:44] subinstaller: Beginning install
[2010-11-14:15:51:44] Beginning install
[2010-11-14:15:51:44] subinstaller: Installing c:\users\new\appdata\local\temp\air1d83.tmp\setup.msi
[2010-11-14:15:51:44] Installing c:\users\new\appdata\local\temp\air1d83.tmp\setup.msi
[2010-11-14:15:51:51] subinstaller: Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-14:15:51:51] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-14:15:51:51] subinstaller: Rolling back install of c:\users\new\appdata\local\temp\air1d83.tmp\setup.msi
[2010-11-14:15:51:51] Rolling back install of c:\users\new\appdata\local\temp\air1d83.tmp\setup.msi
[2010-11-14:15:51:51] subinstaller: Rollback due to error complete
[2010-11-14:15:51:51] Rollback due to error complete
[2010-11-14:15:51:51] subinstaller: error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-14:15:51:51] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-14:15:51:51] Failed during elevated install: error 0 1603
[2010-11-14:15:51:51] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-14:15:51:51] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-11-14:15:51:51] begin quitting
[2010-11-14:15:51:53] begin quitting

From your log file, the error is found is Error 1603. This occurs while installing CS5, or CS4 products. Try clearing the temp and install again. Click on start, type %temp% in the search field and hit enter. Then delete all files in the temp folder.Install air again. You can also follow the steps mentioned in the following technical document http://kb2.adobe.com/cps/404/kb404532.html
I believe the error is with the Windows Installer. Another error code found in your log file is Error 1618 which a windows installer error.
Bobby Johnson.

After an iTunes update failed to install iTunes won't open and I get lthe folloowing error messages. Program can't start because MSVCR80.dll is missing, and iTunes not installed correctly. please reinstall iTunes. Error 7( windows errpr 126)

After an iTunes update failed to install, iTunes won't open and I get the following two windows. Program can't start because MSVCR80.dll is missing from your computer, and iTunes not installed correctly. Please reinstall iTunes. Error 7 (windows error 126) When I reinstall I get the same messages and ITunes won't open.

Click here and follow the instructions.
(98815)

I am having trouble installing itunes on my computer. The error says, "Service Apple mobile device failed to start. verify that you have sufficient privileges to start system requirements." this is my home PC.

I am having trouble installing itunes on my computer. The error says, "service apple mobile device failed to start. Verify that you have sufficient privileges to start system requirements." this is my home PC.

Hi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy

HT1926 When trying to install iTunes, I'm getting the following error "Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services". How do I fix this?

When trying to install iTunes, I'm getting the following error "Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services". How do I fix this?

SAME EXACT PROBLEM! SO FRUSTRATED AND ****** OFF!

ITunes 6 fails on QT Install - error: -3

Similar Messages

Maybe you are looking for