ITunes 6 won't open - automatic update install problem???

Hello,
I have tried to install iTunes for the first time using the latest version and when I try to open it nothing happens. I have XP and I believe the automatic update install shield is blocking the installation of the program?? I do not have norton anti-virus and I have turned off the automatic update install in the control panel.
Thanks,

hi Guido!
I have tried to install iTunes for the first time using the latest version and when I try to open it nothing happens.
replying to you here rather than off in your other post. (let's stay in this thread.)
off in that other post, you described seeing a little yellow shield in your task bar. is that a Norton live update notification, or a Windows update notification? (i've seen it in my task bar too, but i can't recall off-hand which one of those it's signifying.)
love, b

Similar Messages

  • ITunes won't open after update; MacBook Pro, Mac OSX 10.6.8, iTunes version 11.1.5

    iTunes won't open after update - help, please; MacBook Pro, Mac OSX 10.6.8, iTunes version 11.1.5.

    i had a problem similar to yours and better yet, i have the fix for it. i downloaded maverick 4 months ago and was without itunes ever since. all itunes icon did was bounce. itunes would never open and whats more, is when i would try to update it, i would get a "thank you for downloading itunes!" page , but the download would never work. so i scoured the net for solves. nothing that worked. <4 months later> then last night i took a new approach. i decided even though maverick would not allow me to uninstall itunes, i would find a way to uninstall itunes. then i would reinstall back to 11.1.5 i was successful and heres what i did.
    step one-
    Back up your iTunes Library.itl file, found under ~/Music/iTunes
    (even tho i didnt, i only had 3 artists in there at the time. and they didnt get erased but i advise you back up just in case.)
    step two-
    download itunes 10.7 from apple. i used this link Download it from Apple here
    (i pulled the link from Aarons website (awesometast.com). you download 10.7 however you want but i used the link above and have had no issues).
    although im not sure you need to do this step ( you may be able to download 11.1.5 itunes without 10.7, i did because i was following intructions from http://awesometoast.com/downgrading-to-itunes-10-7-from-itunes-11-on-osx/
    step 3-
    open Terminal
    step 4-
    enter in these 3 commands hitting return after each line. 1st line nothing seems to happen, 2nd line nothing seems to happen and 3rd line gives you a warning and requires password to continue. when i did it, my password didnt appear as i entered it and i hit return without looking, so i entered it in again, although im not sure i had to the 2nd time.
    killall iTunes
    killall "iTunes Helper"
    sudo rm -rf /Applications/iTunes.app/
    step 5-
    drag off and dump the itunes icon (which now has the ? shadow in it) off your dock.
    step 6-
    install 10.7 itunes you downloaded earlier. (not sure if this part is neccesary. you may be able to just download 11.1.5 but i downloaded 10.7 because i was following Aarons steps.) itunes now works.
    step 7-
    go to apple and update to 11.1.5 itunes. install it. open it and you have itunes 11.1.5 in perfect working order. assuming you have a decent internet speed for the downloads, the whole process takes very little time.
    with those steps above, you can solve itunes just bouncing and not launching issues and also the "thank you for downloading" and nothing downloads issue. enjoy. also i would like to give a shout out to http://awesometoast.com and thank Aaron for the knowledge that enabled me to get itunes back into my life.

  • Itunes won't open after update

    My Itunes won't open since I updated it... No error messages appears and in the task manager, the process is running.. but nothing appears in Task Manager Applications! And, of course it never opens...
    Someone else with the same problem found any solution?

    Same thing happens to me, I installed iTunes 10 and it simply won't open when I launch it.
    I don't have the bonjour service in my Task Manager so I guess I can't try that solution.
    This stinks, what is wrong with this faulty version of iTunes? If I lose my iPhone data I would seriously die.
    BTW I'm using Windows Vista.
    PLEASE HELP!!!!

  • Itunes won't open after update to 11

    I've been running Itunes 10 on my macbook pro (Snow Leopard) until today when I updated to 11.  The update appeared to complete successfully (no error messages).  But afterwards when I try to open iTunes it immediately exits (with no user-facing message) and Console shows a message like this:
    12/3/13 1:36:23 PM com.apple.launchd.peruser.501[143] com.apple.console ([0x0-0xdd0dd].com.apple.iTunes[1045]) Exited with exit code: 1
    Some troubleshooting steps I've already tried:
    Same thing happens if I try to start itunes in "safe mode".
    Same thing happens if I try to start itunes from a different user account.
    I've repaired permissions.
    I've restarted a few times since installing Itunes and since repairing permissions.
    Quicktime starts fine.
    I'm not particularly interested in version 11 features, I'd be happy to have version 10 back -- or a working version 11.
    But what I really really don't want is to lose any library information, playlists, play counts, ratings, etc.  I want to be quite careful not to lose any of those. 
    One thing that looks suspicious to me is that it looks like in some way version 10 is still installed.  At the end of the install, installd wrote both of these lines to the log in the same second:
    12/3/13 11:39:10 AM installd[6928] install Installed "iTunes" (11.1.3)
    12/3/13 11:39:10 AM installd[6928] install Installed "iTunes" (10.6.3)
    Also if I open Software Update, under "Installed Software" it also shows both versions:
    Thanks!

    After updating to OSX 10.9.3, my iTunes won't open. If I try to drag it to trash, I get the message "iTunes can't be modified or deleted because it is required by OS X".

  • Itunes won't open after update to 10.6.1

    After my itunes updated to 10.6.1 it doesn't open anymore. I just get this...
    iTunes cannot be opened because of a problem.
    Check with the developer to make sure iTunes works with this version of Mac OS X.  You may need to reinstall the application.  Be sure to install any available updates for the application and Mac OS X.
    Process:         iTunes [1176]
    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier:      com.apple.iTunes
    Version:         ??? (???)
    Build Info:      iTunes-10610701~1
    Code Type:       X86 (Native)
    Parent Process:  launchd [103]
    Date/Time:       2012-05-27 15:54:50.216 -0700
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          2048 sec
    Crashes Since Last Report:           6
    Per-App Crashes Since Last Report:   -2
    Anonymous UUID:                      FB68048E-106F-44FD-A46D-31430C65AD29
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Crashed Thread:  0
    Dyld Error Message:
      Library not loaded: /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
      Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
      Reason: image not found
    Binary Images:
    0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
    Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 3 GB, SMC 1.21f4
    Graphics: ATI Radeon HD 2600 Pro, ATI,RadeonHD2600, PCIe, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.42.4)
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: WDC WD3200AAJS-40RYA0, 298.09 GB
    Parallel ATA Device: MATSHITADVD-R   UJ-85J
    USB Device: Keyboard Hub, 0x05ac  (Apple Inc.), 0x1006, 0xfa200000 / 3
    USB Device: Apple Keyboard, 0x05ac  (Apple Inc.), 0x0220, 0xfa220000 / 4
    USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0608, 0xfa400000 / 2
    USB Device: FreeAgent Xtreme, 0x0bc2  (Seagate LLC), 0x3101, 0xfa410000 / 5
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8502, 0xfd400000 / 2
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8206, 0x1a100000 / 2
    USB Device: Apple Optical USB Mouse, 0x05ac  (Apple Inc.), 0x0304, 0x1d100000 / 2
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x5d100000 / 2
    I have tried uninstalling and reinstalling about five times and I still get the same pop-up message.  Also, my music folder is empty... all my mp3 files are gone. What happened and what can I do?

    Ciarra! If you uninstall ITunes, you will not lose your content because your music, apps and other things are in your music library (default mode). So do not delete your music library.
    Uninstaling iTunes can fix your problem. Do not worry, your content will stay in your pc.
    Ah... If you want keep your backup from your device, so do not delete the C:\Program Files (x84)\iTunes
    Do the reinstallation and tell me what happen.
    Dany

  • Itunes won't open automatically when I plug iphone in

    I have recently had a lot of trouble syncing calendars with my iphone.  I have done all sorts of restarts etc.  One problem throughout (recent) is that when I plug my ipne in, itunes won't start up automatically and sync.  I cannot tick the box on itunes saying "open itunes when this phone is connected" as it is pale grey and won't let me.  Anyone any other ideas?  Everything is updated.
    I am on a mac and running Mac OS  X version 10.6.7
    itunes version 10.2.2 (12)

    Thanks!
    The likeliest possibility I can think of based on your symptoms is damaged Apple Application Support program files. (Much like iTunes versions 9.0.x, iTunesHelper requires a properly functioning Apple Application Support in order to work correctly.)
    *Assuming that you don't have a Safari for Windows version 4.0.5 installed on that system,* I'd try the following technique with a 32-bit Vista:
    http://discussions.apple.com/thread.jspa?threadID=2256037
    *If you have a Safari 4.0.5 installed on the system* we'll need to try something different. (We need to make sure that you have an Apple Application Support 1.2.0 on the PC in order for Safari 4.0.5 to work ... at the present point in time, the procedure I outline above will only put an Apple Application Support version 1.1.0 back on your PC.)

  • My Itunes Won't Open, Already Updated It

    Ok, I updated my I-Tunes because but it still won't open. I don't really know what else to try. It was working fine twenty four hours ago. Any ideas?

    I have the same problem and I've tried everything recommended by the Apple site. I've uninstalled/reinstalled. I've used the Windows Installer Clean-up. I've tried using the MSCONFIG to check for conflicts. I've deleted the .sdib file. I've tried recreating the library. I've updated Norton through live update. Nothing is working. No matter what I try, as soon as I click the iTunes program icon, I get an instant windows error "iTunes has encountered a problem and needs to close." Sending an error report does nothing (not that I was expecting it to).
    The problem started when I was downloading some podcasts from the iTunes store (iTunes U to be exact). After a download completed, iTunes crashed and never came back. I have Windows automatic update turned off, so I know it wasn't that. I called Apple support but they couldn't help me. Please help. I'm going to the Apple store Sat. if they help me, and no one has posted an answer, I'll post the answer here.

  • ITunes won't open after update to 11.4. Running Snow Leopard 10.6.8.

    I did a software update for iTunes 11.4 and now it won't open. When I click it on the dock, it jumps once and doesn't open. I have tried re-setting permissions in disk utility and restarting computer after.
    My biggest fear is losing my 20GB of music.

    I'm having the same exact problem as well. Macbook Pro (10.6.8)

  • TS3212 Itunes won't open. After installing it, It wont open. It only comes up with an itunes software licence agreement then it disaperes and nothing happends? any sujestion will be greatly apreciated.

    Itunes wont open. After installing it, It wont open. It only comes up with an itunes software licence agreement then it disaperes and nothing happends? any sujestion will be greatly apreciated.

    hi Shaun!
    after installing the update for iTunes, it doesn't run (comp makes noises but nothing comes up on screen). when i open task manager itunes is running as a process, but i can't end process.
    hmmm. okay, Norton is still our prime suspect here. that "running itunes.exe process that will not die" symptom is associated with the nastier versions of the NIS 2005 launch suppression problems. (people who get that also often see things like looooooong sloooooow shutdown times on the PCs and odd end program dialog boxes.)
    let's try throwing the trusty Lorraine M technique at the beast. (it usually fixes the nastier versions of the NIS 2005 problems.)
    Lorraine M: NIS/itunes problem rectified
    love, b

  • ITunes won't open automatically - no iTunesHelper?

    When I plug my iPhone into my Macbook Pro, nothing happens, even though the 'open iTunes when this iPhone is connected' box is checked. Someone said to check that iTunesHelper is available. It is listed in my user login items but there's a yellow triangle next to it with an exclamation mark in it. Under 'kind' it says 'unknown'. I couldn't find iTunesHelper listed in the iTunes package contents either.
    If I do a manual synch, it works OK. I just prefer it to happen automatically
    I just updated to Mountain Lion (though I had his problem with iTunes not opening automatically under Snow Leopard too) and have iTunes 10.6.3, so not sure what the problem is. Anyone have any suggestions? Thx.

    Try this post:
    http://apple.stackexchange.com/questions/47040/what-is-the-yellow-warning-sign-i n-the-login-items-tab-under-the-users-grou

  • ITunes won't open after update, Sept. 20 ' 13 OSX 10.6.8

    After updating the computer today the iTunes will not open, it hops up and down a couple times and stops. Up

    After updating the computer today the iTunes will not open, it hops up and down a couple times and stops. Up

  • ITunes won't open automatically after connecting iPhone

    Maybe I missed the discussion on this but I did search first.  I just bought an iPhone 4s and had already upgraded to iTunes 10.5.  iTunes will not open when the iPhone is initially plugged in.  I can manually open iTunes and it works fine.  'Open iTunes when this iPhone is connected.' is checked and the 'helper' process is running.  Any ideas?

    Try this post:
    http://apple.stackexchange.com/questions/47040/what-is-the-yellow-warning-sign-i n-the-login-items-tab-under-the-users-grou

  • Quicktime and iTunes Won't Open after updating to iTunes 7.3.1

    So this morning I downloaded iTunes 7.3.1, but I winged it as usual. And I only winged it because the option to upgrade was in Korean, and for some reason I can't change it to English. But anyway, I updated as usual and my computer restarted. Then I tried to open up iTunes and I got a error report. And it took me to a Windows Error Reporting and said the problem was my hard drive. And said to go to run, type in EVENTVWR, and double click on application and than double click on an event ID of 1005. That didn't work, so of course my iTunes and Quicktime(which won't install even after I tried to repair it) arn't having a temp. problem. So I tried the second solution and typed in CMD after I clicked run. And then a black window popped up and I was suppose to type in chkdsk /f, but when I tried to start typing the window just closed itself. And after I got home this evening, I tried opening iTunes and it said to reinstall iTunes and I did. So I tried opening it agains after I reinstalled it, and the same error popped up and quicktime still will not open.
    So any suggestions on what to do?
    Sony   Windows XP  
    Sony   Windows XP  

    Okay. That's looking like a badly broken QuickTime (although it's not the most common message people see under those circumstances).
    So we'd better try swapping out your existing QuickTime. Since it's giving you "fatal errors", it's unlikely that you'll be able to use Add/remove Programs to uninstall it. So we'll try getting it out of there by other means.
    Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC (Run CleanUp, find "QuickTime in the entries in CleanUp, select the QuickTime entry and click "Remove"):
    Description of the Windows Installer CleanUp Utility
    Next, we’ll manually remove leftover program files and folders.
    1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
    2. In My Computer, open Local Disk.
    3. Open Program Files.
    4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
    5. Navigate to C:\Windows\system32\.
    6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
    7. Restart your computer.
    next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
    switch off antivirus and antispyware applications prior to the repair install.
    go into Add/Remove and select itunes. click "Change" and then click "Repair".
    if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?

  • Itunes won't open (error) after install?

    Hey everyone.
    I just built a new home PC Yesterday.
    (ASRock FM2A68M-HD+ with a AMD A4-7300 3.8Ghz and 4gb ddr3 Ram)
    Running Windows 7 Professional 64-bit.
    I downloaded itunes, went through the installation.
    And every time I open itunes it comes up with "iTunes has stopped working". And the following:
    Problem signature:
      Problem Event Name: APPCRASH
      Application Name: iTunes.exe
      Application Version: 12.1.0.71
      Application Timestamp: 54c76235
      Fault Module Name: CoreAudioToolbox.dll
      Fault Module Version: 7.9.9.4
      Fault Module Timestamp: 54940ab1
    I have never had any problems with iTunes.. EVER.. Please help?
    Regards,
    Josh.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If the advice above doesn't resolve things you could try this alternate version:
    iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
    Or roll back to the previous build:
    iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
    iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
    tt2

  • Itunes won't open due to quicktime problem

    hi
    i have recently moved my itunes library from my old computer to a new laptop. the promblem is, when i tried to open itunes, it said there were files missing so i uninstalled it and the reinstalled it. but then it said, check that my quicktime was properly installed.
    does anyone know how i can fix this problem?
    thanks.

    let's start by trying a careful standalone QT 7.1 reinstall.
    download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
    Quicktime 7.1 Standalone Installer
    if that install goes through okay, does your itunes launch properly again?
    (if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)

Maybe you are looking for