Itunes 64 bit and windows 7 blue screen of death

Just installed Itunes 64bit on my new HP laptop and after a restart the computer had to be rolled back to start again. Is there a fault in Itunes....?
The very first problem with Windows 7.

Something may be awry with the special registry permissions on the My Music folder, Just. I think the iTunes installer looks for those in order to determine just where the default location of My Music is on a given computer.
But since this is a first-time install, the situation should be pretty simple to recover from.
Hold down the shift key when you go to launch iTunes. In the dialog box that comes up, select "Create library" and put the library where you please.
Probably a good idea after doing that to try launching iTunes again, just to make sure that it is still finding the iTunes folder. But by default, next time you open iTunes (after creating a new library), it should try to open the library in the location you created the library in.

Similar Messages

Blackberry Media Sync causes Windows "Blue Screen of Death"

I recently suffered a very inconvenient (and costly) "Blue Screen of Death" just after disconnecting my Pearl 8110 (using Media Sync. I run Windows XP).
I was wondering whether the Blackberry hardware or software had in some way caused this - and whether I should be concerned about using Media Sync in the future.
Any thoughts?

Who knows? It is possible. There are a couple of threads on here about this (although not Media Sync, just DTM). Check out this thread: http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Upgrade-of-Desktop-software-resul...
They mention they found a fix for the problem they were seeing on XP (SP2, not SP3).
I consistently get a system crash immediately on plugging in my BB. I am running 64-bit Vista SP2. I haven't found a solution, yet. And, I have a RAID drive, and have to suffer through a several hour image rebuild after the crash, so I understand "costly." At least I can still use the machine while it rebuilds.

Windows "Blue screen of Death" when booting computer attached to LabVIEW PXI realtime system

Good Morning (at least in the western hemisphere)!
I'm having a problem on two test systems where intermittently, at least on one machine, I get a Windows "Blue Screen of Death" error message when booting the machine connected to a PXI RT system. I reloaded the RT systems software yesterday (LV RT 7.1.1, NI-VISA 3.3.1) and am having this problem on two different setups, two laptops, two PXI chassis. Our short term work around has been to boot with the network cable removed at one end or the other, but these are the baseline models for a larger test system in the design/construction stage that will not be used by knowledgeable engineers but by (probably more knowledgeable!) technicians. Any ideas would be a help
Thanks again,
Putnam
Certified LabVIEW Developer
Senior Test Engineer
Currently using LV 6.1-LabVIEW 2012, RT8.5
LabVIEW Champion

Blue screens are almost always caused by drivers and not by applications, so chances are there's a problem on the driver level. The crash log file will be instrumental to diagnosing this problem.
Turn on the crash event logging as described in this Microsoft KB:
http://support.microsoft.com/kb/314084/EN-US/
...and then post the details from the crash found in the Windows Event Viewer here. That will help us narrow the problem down.
--Paul Mandeltort
Automotive and Industrial Communications Product Marketing

ITunes and the blue screen of death.

Over about the past week now iTunes has been giving me this error when I try to disconnect/eject my iPod from with in iTunes.
+"The iPod cannot be ejected because it contains files that are in use by another application."+
It also will not allow me to eject it from the Safely Remove Hardware function on the task bar.
When I then try to close down iTunes it gives me the blue screen of death. I have the error code which corresponds with it, and the code is one which mentions Removable Media Devices as the reason for the error.
I've read a bit about this, and tried a few things. But to no avail.
I'm going to move all the files off of my iPod and reset the iPod itself when I get home.
Short of that, is there anything else which may fix this problem?
Thank You

One thing to check is if you have any new or previously updated anti virus software.
It could be trying to scan the ipod while itunes is trying to sync to it.

ITunes 8.2 update Blue Screen of Death on Windows XP

I installed the iTunes update on a Dell Inspiron 1500 XP Home Edition computer and now the computer will not boot; it goes directly to the Blue Screen of Death. I cannot go into safe mode as it also gets the BSOD. Is there any work around for this? That is pretty bad that a software installation can effectively break a computer to the point of having to reinstall the whole operating system!

Ta very much, Jason! That's useful to know.
These sorts of outdated-software clashes can hang around for the longest time. Back before you came on board, one of the common causes of BSODs was a version of Roxio Easy CD creator (5.0 I think ...) that wasn't actually compatible with XP. If you had it on board, it quite was plausible that you couldn't get your XP PC to boot ... but for some folks the problem lay dormant, and their first sign of trouble with it was when the PC had iTunes installed on it, and the PC started blue-screening if they plugged in an iPod, inserted a CD, or sometimes just tried to launch iTunes.
Used to catch in particular folks who had upgraded their OS from ME to XP.
Mercifully extinct or vanishingly rare now ... but it kept showing up for me here in 2005 through 2007 ...

Ipod crashes windows (blue screen of death)

Hi all. A bit of background info:
A couple of months ago the hard drive crashed on my friends computer. They had to reinstall their OS. Thankfully they had made backups of most everything and were able to get most things reinstalled successfully.
Now they are using a 15g ipod connected through a firewire port on an HP laptop. They do not have a USB adaptor, so gotta go with the FW.
Anyway, when they connect the ipod the computer completely crashes to the blue screen of death and does the physical memory dump. There is an error message, something along the lines of a driver issue.
I know this is vague information, but any pointers on how to proceed in troubleshooting this would be greatly appreciated, thanks
Frost

hi Frostine!
Anyway, when they connect the ipod the computer completely crashes to the blue screen of death and does the physical memory dump. There is an error message, something along the lines of a driver issue.
we can sometimes narrow this down a bit by checking on the numerical and text codes showing up with the blue screen. (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
here's a reference on the sorts of things i'm checking on:
Troubleshooting Windows Stop Messages
can you get that information for us from their PC?
(if the screen is specifying the file that Windows is crashing on, that would be helpful to know too.)
love, b

Windows blue screen of death crash during Boot Camp driver install

I have been trying to get Windows running under Boot Camp on my 2.66 GHz Alu iMac, but without success.
Boot Camp partitions the drive and Windows XP SP2 installs properly. I boot into Windows, and then insert my Leopard install DVD to install the Apple drivers.
The driver installation gets about halfway, then the machine crashes with a blue screen of death and restarts automatically. It puts me back in Windows, with no drivers installed.
I am installing the Boot Camp drivers from the Leopard retail DVD. This machine is missing the Leopard install/restore discs that came with it, and Apple want to charge £99 for a replacement set.
Is there any way I can get the Boot Camp drivers installed, or do I need to find a friend with the exact same machine and original system discs and use those?

Aloha Adam.
Don't know whether this is helpful, but below is a list of drivers that are installed (as of Aug 08).
Also, if you have not already, you may find FAQ helpful, as well, at URL: http://support.apple.com/kb/HT1656
Lastly, though they're a year old, the Update 2.1 is in .exe format, so if you can get it the .exe download package onto your installed Windows OS somehow (e.g., copied onto a CD, IF Windows can read it), you might stand a chance of alternate means of installing the drivers.
If this helps, please so indicate.
Thanks,
HJ
"Drivers, Macintosh features within Microsoft Windows, other
Which drivers are included on the Mac OS X 10.5 (Leopard) DVD?
The Mac OS X 10.5 (Leopard) DVD contains the following Macintosh drivers for Windows:
Apple Bluetooth
Apple Keyboard Support
Apple Remote Driver
Apple Trackpad
Atheros 802.11 Wireless
ATI Graphics
Boot Camp Control panel for Microsoft Windows
Boot Camp System Task Notification item (System Tray)
Broadcom Wireless
Intel Chipset Software
Intel Integrated Graphics
iSight Camera
Marvel Yukon Ethernet
nVidia Graphics
Realtek Audio
SigmaTel Audio
Startup Disk Control panel for Microsoft Windows"

Windows Blue Screen of Death

I keep getting the Blue Screen of Death when I am booted in Bootcamp. Everything appears to boot fine. I can load applications, but then shortly after using the Windows partition the Blue Screen of Death appears. I have a MacBook Pro with retina display. 16GB RAM. The Windows partition has 40GB dedicated to it. Running Windows 7. Everything was working fine last week. I installed some new programs on the Mac Side. I also run Parallels sometimes.

I was able to fix this by restoring to a previous backup of the machine. It must have been a bad driver.

Windows Blue Screen of Death when using PC Suite

I bought an E63 recently and by it's very nature I need to be able to link it to my laptop for uploading/downloading data. Laptop's a Sony FE11S running XP SP3 which connects successfully with the E63 via cable or Bluetooth. Trouble is, I need to import all of my contacts from the PC to the E63 but in PC Suite, as soon as I click on <contacts> <file> <import> it crashes bringing up the blue screen. Tried all the latest software versions including the E63, tried the Nokia PC Suite removal tools, tried only loading essential (windows) programs and still it crashes! It was over two weeks ago that I contacted Nokia support and all that I've received is a succession of emails (from different people each time) telling me more or less to do the same thing and ignoring my comments and questions, eg. is their a log file somewhere that would tell us where the problem lies? Tried telephone support a couple of times, hung on for 15 minutes each time only to be cut-off . . ! Beginning to regret I bought a Nokia if this is the extent of their so called support . . . unless there's someone out there who might have a clue as to what's going on . . . any help would be much appreciated.

Thanks for that. Screen says:
100.21.110
14-11-2008
RM-437
(c) Nokia E63-1 (223.02)
Going to "Reinstall PC Suite Support" it comes up with a message that says, "PC Suite Support is up to Date".
BUT, I have discovered that turning off Kasperski anti-virus everything springs into life without crashing! So although I can now load my contacts, etc it would be nice to cure the problem so that I don't have to switch Kasperski off everytime I use PC Suite. I tried putting PC Suite in Kasperski as an exception (accepted program) but that didn't help. Any further thoughts? Thanks.

ITunes giving me repeated Blue Screens of Death

I recently wiped my hard drive, and I'm trying to restore my library from backup DVDs I made before the event. So far, every time I attempt to restore from these, I get either a BSOD or my computer freezes and I'm forced to restart. I can provide any additional information on request, and I'd appreciate any help I can get. Thank you!

I don't have Vista but here is some general stuff on stop messages that may help you get started:
If you are getting a blue screen stop, it would help if you could post the exact error message. It should be some sort of numbers and text -
0x(zeros/letters/numbers) (CAPSANDUNDERSCORES)
For example:
Stop 0x05 (INVALIDPROCESS_ATTACHATTEMPT)
Also is a file name mentioned in the error message? If so give the exact file name. This can be a very important clue to what is going on - it's often a driver problem. If you reinstalled Windows, did you get all your driver updates?
if you're not seeing a blue screen (or just a flash of one), you can use this technique to make hidden blue screens appear:
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
3) Click the "Settings" button in the "Startup and Recovery" section
4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.
There is some general help on Troubleshooting Windows Stop Messages here:
http://aumha.org/win5/kbestop.htm
For Vista freezing rather than a Windows BSOD, see this troubleshooting article:
http://docs.info.apple.com/article.html?artnum=305491

New Quicktime 7.1.6 and Vista = Blue Screen of Death during video playback

I received an alert from Quicktime about a critical upgrade to 7.1.6. I was running version 7.1.5 without problem. So I did a full upgrade of iTunes w/Quicktime from the download site. Now shortly after trying to play videos from my PC I get the BSOD. I can play videos from the iTunes web site but not videos on my PC that I bought from iTunes.

I received an alert from Quicktime about a critical upgrade to 7.1.6. I was running version 7.1.5 without problem. So I did a full upgrade of iTunes w/Quicktime from the download site. Now shortly after trying to play videos from my PC I get the BSOD. I can play videos from the iTunes web site but not videos on my PC that I bought from iTunes.

Blue Screen of Death when syncing with iTunes. Please HELP!

I have noticed a few others experiencing this problem as well.
http://www.everythingiphone.com/forum/windows-pc-and-iphone/blue-screen-error-wh en-i-plug-the-phone-into-my-xp-laptop-3038.html
Aside from the (don't use windows XP comments), does anyone have any information on this? I have emailed Apple a couple times but have gotten no answer back yet.
What is happening is that when I plug in my iphone to itunes a "Digital Still Camera" pops up in the system tray and then blue screen of death appears. Some people have said that all you have to do is delete all your photos and it will sync, but does anyone have any other suggestions without having to delete all my photos anytime I want to sync?
Thanks for the help in advance.

The first response was correct, the computer (xps 1210) used a logitech camera driver that I did not recognize so I deleted it. The software was still active and crashed the computer. Fix was reinstall logitech software and driver. Updating the driver would have probably worked. Thank you!

Windows 7 - Blue screen of death after Boot Camp install

Hello! I have done some searches with no answers, so...
After installing Windows 7 from scratch I then install Boot Camp 3.0 which then leads to the Windows blue screen of death upon reboot. I then have to recover Windows to the previous state prior to installing Boot Camp.
Help!?

Most likely, Apple HFS read-only, which is AppleHFS.sys and AppleMNT.sys - rename those and see.
You might want to run chkdsk after all this to make sure there are no errors with the drive and file system.
Windows Explorer will not accept HFS+ filenames with special characters and will "green bar" and hang when it does, too.
The faulty HFS driver is a valid concern.
Rename AppleHFS.sys and AppleMNT.sys
By doing the following you will disable HFS mount / read mode on windows XP, Vista, 7.
Navigate to c:/windows/system32/drivers/AppleMNT.sys, rename the AppleMNT.sys file to something like AppleMNT_keep.sys or something of your likings.
The faulty HFS driver is a valid concern. It seems to happen on many systems.
You find it in Windows/system32/drivers/AppleHFS.sys
Renaming to AppleHFS_disabled.sys will avoid the blue screens until you have found another solution or Apple updates Bootcamp 3
After renaming both myself because they are no longer "*.sys" or something? they are gone. In my case AppleHFS prevented Windows Backup from running to end and was causing error "some files skipped" and while some might find reading convenient, I prefer Windows not have even read-only access.
You can probably do better with MacDrive, or probably Paragon's HFS driver, to read AND write if needed, to HFS from Windows.

BLUE SCREEN OF DEATH (the wondows one)seriusly need help.

okay, well the storry goes like this, i'm on my way home on a subway, when all of a sudden my ipod gets VERY laggy, then just freezes, i try everything i can for a while, but it refuses to do anything. I get home, plug it into my pc, it says the ipod had been ****** up, it needs to be restored, i say "deal" it gets restored......and nothing happens...
i unplug the ipod, plug it back in, it says it needs to be restored again ...follow the procedure, now a bit confused.
Then (as the website says " third time's the charm") i connect my ipod, i get the icon in bottom right of my pc showing that there is something connected, and supposedly it's an ipod, however nothing shows up at my computer, or itunes.
then give it a minute or two, my computer flashes with the windows infamous blue screen of death waits a second, and restarts.
is there a way to solve this ? , i can't even SEE my ipod ...
Windows XP Pro

ough, i've tried resetting it, but that did nothing
...(the menu and center key) and the blue screen of
death only happens when ipod is connected, my pc runs
fine and stabel without the ipod...
is there a way to reformat the ipod without
connecting it to a pc ?
may be i could connect to macs at school and format
it there ?
Well, if you really want to reformat your iPod Hard Drive, I don't know if there's a way to do it without hooking it up to a computer.
Nevertheless, you can always try these steps on your PC. If this still doesn't work, try your friends' PC but make sure no iTunes software is installed... In your PC's case do these:
1. uninstall iTunes (it then asks to restart PC)
2. after restarting plug in your iPod to a usb port
3. after windows recognizes the iPod, open My Computer
4. look for the drive letter that refers to your iPod
5. right click on it and click reformat
6. once formatting is done right click on that drive letter again and click eject.
7. wait for the "do not disconnect" warning on your iPod to disappear then remove usb connection
You can then restore or update the iPod software by reinstalling and using iTunes.
I personally haven't reformatted my iPod yet but I did try doing steps 1 - 5 without actually clicking "format" in my other PC. Just give it a run and hope it will work. Good luck.
Self-Built Windows XP Pro Dual Booting XP Pro & Vista Ultimate

Bad Pool Caller - Blue Screen of Death

Windows Blue Screens of Death (BSoDs) happen whenever your computer encounters something it doesn’t know how to process, so it shuts itself down to prevent any damage. Sometimes BSoDs happen once and you don’t see them again when you restart — however, this isnt always the case and a BSoD may show up repeatedly.
In this article we will look at issues causing a bad_pool_caller BSoD. What has happened is that a thread in the laptop's processor has made a bad pool request. This means that it’s asking to use resources that are unavailable, nonexistent, or in use by another thread. It could also mean that the pool header is corrupted — regardless of the particular error, it, like most BSoDs, is caused by driver issues.
Drivers are what makes your computer work. Every device connected to your computer, and nearly every component inside it has a software driver that determines how Windows interacts with your device. When driver issues are encountered- which is fairly common on new operating systems like Windows 8 — it can cause a lot of problems, but, fortunately, sometimes there is an easy fix.
Recently Connected and Installed Device
Try to determine which device was last connected or installed before an error appeared. Often this can be a new peripheral device. Go to Device Manager (in the Control Panel) and find the driver for the recently connected peripheral device driver. From there, you can get Windows to search for updates, you can disable it, or you can uninstall it entirely. You can also disconnect the problem device and perform a system restore to before the device was connected and supporting software was installed.
Recently Installed Program
If your drivers aren’t the problem, a recently installed program may be the issue. If you can determine what program you installed that started this, uninstall it or perform a system restore to before the program was installed, and, after a restart, you should be good to go.
System Restore
Windows 7 and earlier
Windows 8
Any further issues that cannot be resolved may require your computer to be repaired.

Every time we try to connect his Nano it causes the PC to crash with this Bad Pool Caller message.
is the BADPOOLCALLER citing a specific file, Laurita? if so, what is it called? (exact spelling please.)
if it's not citing a specific file, let's try getting a minidump to the Apple engineers for a look.
To set up your machine to capture a minidump, right click on "My Computer", select "Properties", select the "Advanced" tab, select the "Startup and Recovery" Settings button, select "small memory dump" from the popup. When it crashes, look for the MiniDump file. It's usually in the folder "C:\WINDOWS\Minidump" and is called something like Mini<number>-<number>.dmp.
Find that file and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

Bootcamp Blue Screen of Death.. Apple USB Driver ?

This started to occur to me after I upgraded to the Leopard
drivers for Bootcamp.
I have seen this occur two times while booted in Windows XP.
Both after I left the machine idle for a long period of time..
about 3-4 hrs.
1) Conditions - machine is idle.. the screen energy saver is on
and the monitor is in low power/sleep mode.
2) Conditions - both times occured when i had no internet access
connected. It occured when I took my imac to a location where
i dont have the wifi access as usual at my home.
3) Conditions - i did have the trial of Parallels 3.0 installed
but i dont use it nor did i purchase the full version.. i need
to uninstall those components from XP still.
4) I think in both instances Autodesk Inventor 11 was running.
The 2nd time it was, i dont remember the first time this crash happened.
I have installed all the latest service packs of this software on
the system.
5) Windows XP SP2, FAT32 partition, 32 GB on my iMac harddisk.
6) Error - Windows Blue Screen of Death... i caught it only momentarily
as the machine goes into automatic reboot. I did catch USB DRIVER
in the most recent crash.
7) Error - Upon reboot, the machine asks to send the error report
to Micosoft. I cant because I dont have an internet access. It did
say that Windows rebooted due to a serious error and asked to send
the info back to MS.
8) Error - i was able to screen shot a bit of the error report
but i cant attach a jpeg of the window to this post unfortunately.
Any insight would be appreciated on this.
Edgar

okay.. i have recreated this hard crash for a third time:
it is definitely the USB Drivers used... blue screen of death states:
BUGCODE_USB DRIVER
other notes:
i had no other applications running when the system crashed this third time.
Power Settings (from Win control panel):
Turn off monitor: after 3 min
Turn off HDs: after 1 hr
System standby: after 1 hr
System hibernate: after 2 hrs

Itunes 64 bit and windows 7 blue screen of death

Similar Messages

Maybe you are looking for