Itunes 64 bit for Windows

So I have downloaded iTunes on my kids windows boxes and it won't connect to the store.  I have flushed it, checked the firewall etc and still no joy.  The diagnostics says I am not logged in as administrator which I am, it also says that itunes is right with Jesus in the firewall setting which it is.  very odd that so many settings are not recognized.
Help would be nice

Hi!
I'm having the same problem (except I don't run Norton) - I also have Vista and have tried to upgrade to 8.1.1 and everytime it gives me an error message and says I need to do a repair by going into tools and so on. I tried to follow the directions to repair and ended up losing my Library and friend had to retrieve for me (what a pain). Anyone have any answers other than not upgrade?

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