Itunes 7.0.1.8 shows "ipod needs to be serviced. please update"

when i connect a video 60 GB ipod to itunes 7.0.1.8 (PC) above message is shown. after re-starting and re-setting the ipod the same message comes up. i also connected an ipod mini to the computer and the same problem occured. So, it should be a probelm of itunes!? any idea?
HP Windows XP Pro

Is the ipod page "Update" button active in iTunes when the ipod is connected? If so then it is just saying that the ipod's software is an old version and it wants to update it.
Whether you go ahead with it is your call, there are messages elsewhere on this board from people who had trouble with the update. It all worked fine for me.
Also, if you go ahead make sure you have your music backed up somewhere besides on the ipod. The update is not supposed to erase the ipod's content but you never know....

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You can still deauthorize an individual computer from the iTunes Menus.
You can de-authorize only once a year 'all' computers from your iTunes account page.
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Itunes wont open/ file icon on ipod- NEED HELP ASAP!

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dell Windows XP

OK-
First, let's get your iTunes open.
Click on Start, Click on Run
Type msconfig
Click on the startup tab (last one on the right)
Click on "disable all"
Click apply, then click close
Go ahead and restart your computer when prompted to do so
When your computer starts back up, you should be able to open up your iTunes. When it opens, close it again. Now that we know it is able to open, it needs to be closed in order to resolve the file folder with exclamation point error.
Now, let's get that file folder issue resolved.
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Click OK when you see the dialogue that tells you what the application's capabilities are
Connect your iPod when it tells you to
Click on the "restore" button when it becomes available
IF the restore button does not become available, and if the iPod updater fails to recognize the iPod, disconnect it. Reset the iPod by (making sure the hold switch is off) pressing the menu button and the select button at the same time for about 10 seconds, until you get the Apple logo. As soon as you get the Apple logo, hold down the select button and the play/pause button together until you get a check mark on the screen. You may have to try this several times to get it to work... and sometimes it helps to lay the iPod down on a hard flat surface, like a table or your computer desk.
Once you get the iPod into disk mode, you can go ahead and try to restore it again. (Start > All Programs > iPod > iPod Updater > iPod Udpater) Click OK, Connect your iPod when it asks you to do so, and then click the restore button when it becomes available.
If you're still having issues, try reading through some of the following articles:
http://docs.info.apple.com/article.html?artnum=93736
http://docs.info.apple.com/article.html?artnum=61003
Keep us posted
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Ipod Needs to be Serviced Help

I have the "sad" ipod screen when I try to turn my ipod (40gb click wheel) on. I want to send it in and have it serviced, but when I try to set it up online, it says my serial number can't be verified. I typed it correctly. It says to contact HP, but I have no idea how to go about that.
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Make sure you try to restore the ipod via itunes, if that doesn't work, you can also try removing the songs that wont sync from the computer, reload them and try again. If neither of these work and you are using the latest version of itunes and a compatible computer then most likely you do need a repair. Sorry

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I have had the exact same problem since allowing the 10.5 version of itunes to update on my computer. I spent over 1 hour on the phone with the apple support team, and they couldn't fix it. After they couldn't fix it, they tried to blame my Norton 360 security, even though I tried to explain to them that it is a Windows error, and it even happened after I deinstalled the security software. (and yes, disabled the Windows firewall.) I ended up deinstalling all apple programs, quicktime, bonjour, and itunes from my computer. I then googled "itunes apps. downloads" and found a website where I could download the previous version of itune for free. it's not ideal, but I was stuck in a situation where I couldn't use my ipod at all. I can survive like this until Apple realizes that we're not all crazy, and fixes the problem.

:/ why wont the latest itunes download sync music to my ipod touch? never will i update again.

Everytime i try to sync my ipod touch it gets all the way there then says the error code 13019. i never had this problem with the last itunes download. i just bought a new laptop and moved everything from my old computer to this one and now itunes screws up for me. :/ someone please help.

Hi,
Have a Look at this Support Article for your Error Code...
http://support.apple.com/kb/TS2830
Cheers,

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Brian

That is EXACTLY what has happened to mine. I have been on web tech support for 2 days; nothing works. I called Best Buy and talked to tech guy: explained the problem to him and he said it was a hard drive gone bad. He also said that Apple changed their policies and does not still allow them to do any more than just reset the iPod; otherwise it has to be sent back to Apple.
If you get an answer that really helps, I'd love to hear it!!
[email protected]

I plug my ipod into the computer, and its says itunes was unable to load data case information from sync services?

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Try these suggestions: iTunes for Windows: "Unable to load data class information from sync services" alert

I was trying to put my password but it is not working. My Ipod touch is showing "Ipod is disabled, connect to Itunes". But I tried to connect but the Itunes tells me that I need the password first to connect.I do not know the password. what should I do?

I put the password in my Ipod and now I am trying to put it again but it is not working....I tried to connect with the Itunes and it is not working because to the Itunes work with my Ipod, I need the password first, which I do not know. In my Ipod is showing "Ipod is disable, connect to Itunes". I was trying to connect but I can't...what should I do ?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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Please go to Settings>Itunes and App Store and log out of your Apple id and right back in again. See if this doesn't resolve this issue.

Trying to upgrade my kids iPod 10.6.3 since error msg shows that iPod needs 10.6.3 to work. But it won't show up in my iTunes when I plug in to my laptap. NOT on a MAC

Hello,
I cannot see my son's iPod now when I plug it in to my laptop. It gives error message saying that iPod needs upgraded 10.6.3 to work.
We cannot update iPod to 10.6.3 for some reason. But what is really strange is that it won't even show up when we plug it in to try to update! I do not have a MAC please don't say that's the problem haha, i have an older laptop with Windows running, maybe Windows 2000, not sure (how would I find out what is installed on the comupter?) My ipod works fine and so do our other 2. It's just his iPod? I have an older 64g touch, but his siblings all have the same 4th generation, bought at the same time from the same store.
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Yu said:
i have an older laptop with Windows running, maybe Windows 2000, not sure (how would I find out what is installed on the computer?)
You need at least XP with service pack 3. Go to Control Panel>Performance and Maintenance (for XP)>System,
What does the screen for the computer show when it is starting up?

I have an Ipod Touch, and i want to sync music from iTunes, but i cant, as my Ipod is showing up as a camera, how do i make change it back to an Ipod, so i can sync music??

I recently started using my Ipod touch again, and i bought music to go on there.
I tired syncing it, but Itunes kept freezinfg because it needed to be updated to 10.6. After i updated it, my Ipod was not showing up. I figured out that it was showing up as a camera on my laptop.
How do i change it back to an Ipod on there so i can sync music?
need answer by morning. xx
ps. also, how do i get it to download IOS 4.3?

See:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
If you have a 2G iPod those can only go to iOS 4.2.1. A 3G and 4G to the current 5.1.1. A 1G to 3.1.3
Identifying iPod models
To update:
iOS: How to update your iPhone, iPad, or iPod touch

I have tried to install new update on iphone 5 and now it wont turn on when i plug it in the charger it just shows i need to connect to itunes.

i have tried to install new update on iphone 5 and now it wont turn on when i plug it in the charger it just shows i need to connect to itunes.

Given the state your device is in you have already erased your old stuff. You have an image on the screen that says, "Connect to iTunes." That's what the image means. So you will need iTunes on your computer.
Upgrading iOS
   1. How to update your iPhone, iPad, or iPod Touch
   2. iPhone Support
   3. iPod Touch Support
   4. iPad Support
     a. Updating Your iOS from iOS 5 or Later
          Tap Settings > General > Software Update
     If an update is available there will be an active Update button. If you are current,
     then you will see a gray screen with a message saying your are up to date.
     b. Resolving update problems
        1. iOS - Unable to update or restore
        2. iOS- Resolving update and restore alert messages

For the first time i want to sync music from the itunes on my desktop to my iPod touch 5th gen. it kept taking forever to back up! is backing up needed? all i wanna do is sync the music

for the first time i want to sync music from the itunes on my desktop to my iPod touch 5th gen. it kept taking forever to back up! is backing up needed? all i wanna do is sync the music and the back up is taking way too long....
i have not yet until now tried to sync music to this ipod touch it always syncs music on to my ipod classic..please please help me! im dying to have music on this ipod touch...

It depends how much you have to backup..
You could also have a problem.
Is any progress showing?
How long as it been backing up?
Any other text in the status bar in addition to saying backing up?

Itunes 7.0.1.8 shows "ipod needs to be serviced. please update"

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