ITunes 7.0.1 will not update

Please, please, please help me!
Have recently tried to update iTunes as wish to purchase music. Am currently using iTunes 5 (i know its old!). Everytime i try to update it brings up a small window in the corner of my screen with lots of characters in and saying something about not being able to run in DOS mode.
I have tried everything I can think of....allowing pop-ups, making sure firewalls allow iTunes, disabling anti-virus software and nothing works! Any suggestions?
Packard Bell   Windows XP  

Looks like you tryed to open a EXE file in Internet Explorer some time ago, and then checked the "Always open with this program" checkbox. Now I think it tries to open the SETUP.EXE to update your iTunes but opens the SETUP.EXE file in Internet Explorer and then stops.
To delete this setting do the following:
Start > Control Panel > Folder Options (Or something like that, Make sure you have the Classic Control Panel enabled)
Then a new Window opens. In that window select the "Filetypes" tab and look for EXE or anything strange that opens with Internet Explorer. Select the setting you want to delete and press "Delete".
Hope this is the problem. It's the only problem I can think off.
Let me know...

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