ITunes 7.0.2 crashes when I connect my iPod Nano

iTunes 7.0.2 crashes when I connect my iPod Nano. What can I do about this?
Thank you!

Try here. http://www.ehow.com/how_4882455_repair-corrupted-ipods.html
http://support.apple.com/kb/TS1405?viewlocale=en_US

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ITunes crashes when I connect my iPod to the PC when iTunes is running....

I have written about this problem before, but there have not been any successful solutions as of this date. I will explain my situation a little further and maybe someone can help.
Most of the time, when I connect my iPod to my pc while iTunes is running, the instance the iPod shows up on the library site, and whenever I move the cursor, iTunes crashes, so I have to close iTunes right away and try to disconnect my iPod. Most of the time, a message comes up that says info is being transferred to the ipod and that I shouldn't disconnet it at that time, but I usually go ahead because I know it isn't transferring at that time, since itunes has crashed.
Sometimes, after I have clicked on the first message to go ahead and disconnect my ipod, another messages comes up that says something to the effect of, "You can't disconnect because it is being used by another server at this time." So I click "OK" and then iTunes stays on for a few moments which gives me time to transfer a song or two, but then itunes crashes as soon as it finished transferring or before it finishes.
As anyone can imagine, this has really become a hugh problem. Having an iPod and not being able to use iTunes makes it very unhandy. I'm not able to add any new music or any of the playlists which i have been working on. Does anyone have a solution, or any suggestions as to what may be going on? It would be deeply appreciated.
I plan to restore my iPod in a day or two if I don't get a solution to this, but I don't have all of the music, videos, etc. that I have on the iPod since I removed much of it from iTunes to help the computer run faster. I had over 2000 items in the library, so it was pulling the pc down and it was taking forever to use the computer.
I am unable to use any of the software to transfer everything from my iPod to the iTunes library because of the problem with iTunes crashing when I connect the iPod, so this isn't a solution at this time.
Someone, please help!
HP Windows XP Using DSL for internet access

I suspect a hardware problem. But do the following to rule out a software problem:
- Reset. Nothing will be lost.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore the iPod from backup via iTunes
- Resore the iPid to factoery defaults/new iPod.
In the latter part of you post, I thin you ar sayng that you do not have a syning computer and the music is not on the computer. If so, do the following so you will not lose anthing (or very little) when you restore.
- Transfer iTunes purchases to the computer:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- Transfer other music by using a third-party program like one of those discussed here:
Best iPod to PC
- Connect the iPod to the computer and right click on the iPod under Devices in iTunes and select Backup. This will make a backup so you can restore to the backup

When I connect my iPod nano 7th gen. to my computer and open itunes, there is a message that says the iPod could not be detected. Does anybody know how to fix this issue?

When I connect my iPod nano 7th gen. to my computer and open itunes, there is a message that says the iPod could not be detected. Does anybody know how to fix this issue?

1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4. Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
7. Check for third-party software conflicts.

My itunes is crashing when i connect my ipod

my itunes is crashing when i connect my ipod

Try the suggestions here > iTunes Freezes when ipod is connected: Apple Support Communities
Bonjour may be causing the problem.

My Computer crashes when i connect my Ipod. (Stop error, Blue Screen)

For the past 3 weeks, my computer has been crashing regularly-- and it's due to the iPod. When i connect my ipod, iTunes starts up and as soon as it starts to Sync, it "blue screen crashes (see message below). When i run iTunes w/o the iPod connected, no issues and i can also use my iPod no issues:
The Message i get is below: ..its a Stop error:
* STOP 0x0000008e (0xc0000005, 0xBFA6FCBA, 0xA9F5130C, 0x00000000)
* Ati3duag.dll -- Address BFA6FCBA Base at BFA1C000 DateStamp 3eade1b1
Please help me!!
Gateway Laptop Windows XP Pro

i am having the same problem, but cant even get on my pc now with out using a system recovery disc! im really stuck and hope someone knows of a way of sorting this as i have only had it 2 weeks!! many thanks

Itunes stops working and closes when try to open ipod nano

I bought a used ipod nano. They did not restore to factory settings. I plug in the nano, itunes opens up, and recognizes ipod nano. Problem accures when I try to open nano it will show a screen that itunes has stopped working and needs to shutdown. I figure I need to restore the nano to factory settings but I am unabl to if I can't get into it.

Hey there Joseph1602,
It sounds like your iTunes application is quitting unexpectedly when you connect the phone and try to sync. I would recommend either of these 2 articles depending on the version of Windows you are using.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Or
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
Thank you for using Apple Support Communities.
All the best,
Sterling

ITunes crashes when I connect my iPod to it...

For the past 2-3 days, everytime I connect my iPod to iTunes, iTunes crashes. I have to go to "Task Manager" to disconnect the site and then come back on and quickly disconnect my iPod.
This has gotten to be a really big problem, because I'm not able to transfer music, and I'm afraid it is going to damage my iPod. It may have already been damaged about a week ago when iTunes was crashing everytime I pulled it up. I got that solved only to have this latest problem start.
Has anyone else had this problem with connecting their iPod to iTunes only to have it (iTunes) crash? If so, how did you solve it?
Thanks for any help I can get.
HP Windows XP Using DSL for internet access
HP Windows XP Using DSL for internet access

We did upgrade the Norton Anti-Virus to the 2006 software, but only after the problem started, and I also used the 2006 upgraded for my iPod, which I downloaded from the Apple's website.
I have tried a new USB cord and port, and I even took my iPod out of the docking stand, just in case it was bad, but none of this worked.
I have installed software called "Mediashop TunesPlus" to help transfer music from my iPod to the iTunes Library, but, when it didnt' work on my computer, even though the package said it would work with the iPod and was compatible with iTunes. I removed it when I started having so much trouble with the iTunes crashing.
Will any of this affect iTunes? If so, what should I do?
HP Windows XP Using DSL for internet access
HP Windows XP Using DSL for internet access
Message was edited by: joyful3645

My iTunes crashes when I connect my iPod classic.

I tried reseting my computer, reseting my iPod and even connecting my iPod to another computer. Even in another computer when I connect it, iTunes freezes.
Is my iPod dead?
I can still listen to the playlist in it. It's still working, in it's own way.
I can't even restore my iPod because of the iTunes freezing.
Please help me

Hello Elif B.,
Thanks for the question, and welcome to Apple Support Communities.
The following article provides troubleshooting steps for the issue you described. Because you mentioned the issue persists on another computer, you may want to refer to that section:
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219
If the issue also occurs on a different computer:
You may need to restore your device to factory settings.
- If your device has an internet connection, you may use email to send yourself your pictures, notes, and other data you may need to back up before you restore.
- If you have backed up your device in the past, and you wish to keep this backup, make a copy of your backup on your computer. See this article for details on where backups are stored.
- Follow this article to restore your device. When the restore is finished, restore from your latest backup.
- If the issue returns, follow steps this article again, but restore your device "As new" when prompted.
Thanks,
Matt M.

ITunes crashes when I connect my iPod

I am having problems syncing my iPod. iTunes recognises my iPod for about 15 seconds then comes up with the following error message...iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
It then asks if I want to send an error report. Once sent iTunes closes and my iPod is not synched. I have attempted to Restore the iPod, got part way through the restore, then iTunes crashed again.
Yes I have downloaded the latest iTunes 7.2 update. And have reinstalled the ipod.exe setup.
At present I have iTunes with all my music, and an iPod with nothing on it, that iTunes won't let me sync.
Please help!

kia ora binnybarbs.
iTunes recognises my iPod for about 15 seconds then comes up with the following error message...iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
by any chance, do you have a version of the mplugin itunes plugin installed on the PC? (i've seen that produce that message under these circumstances before.)

My computer crashes when I connect my iPod via usb

I have a number of iPods. 120GB iPod classic is my main one. Have used it on the same Windows XP for a number of years. I sync on average 1-2 times a week. All of a sudden when I connect via USB the computer crashes. Same thing happens with my other iPods. Tried different USB ports. Same thing. Have tried other USB devices, no problem.
Have upgraded to latest version of iTunes. Same problem.
It appears the issue is with the Apple USB driver....? Just wondering if someone has seen this problem and has a work around for it.

Hi there bippycrisps,
You may find the troubleshooting steps in the article below helpful.
iPhone, iPad, or iPod touch: Windows displays a blue screen message or restarts when connecting your device
http://support.apple.com/kb/TS1502
-Griff W.

When i connect my ipod nano 2nd gen, it charges but does not appear in windows or itunes. I tried the reset but it didn't work. how can i fix this?

I bough a 4g Ipod nano 2nd gen for my cousins birthday. When i plug it into my computer it charges but does not show up in windows or itunes. I tried reseting it, reinstalling itunes, everything the site said but it didn't help. I am trying to sync songs to it for my cousin, but it won't work with it not connecting. Could the wire have something to do with it or is there a bigger problem here?

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

When i connect my iPod nano 4th gen. to my PC, it shuts down, restarts and says "restore via iTunes" or it completely deletes all my music. What to do?

I know my iPod is an oldie, but maybe someone can help
I restored it 10-times, but it isnt working.
The Problem just happens, if i connect my iPod to a USB-30-pin cable, not when i connect it to my dockingstation.
I have the newest iTunes Version, newest Windows 7 Update and the newest IPod-OS.
Help me please ;(

iOS: Device not recognized in iTunes for Windows - http://support.apple.com/kb/TS1538

PC crashes when I connect my ipod

I haven't updated my ipod for a few months now (click wheel 20gb ipod) I have the most upto date version of itunes but every time I connect my ipod to my PC itunes opens, starts synching with my ipod then my PC reboots!
I have tried resetting my ipod (slide hold on/off then holding menu and select for 6 seconds until the apple logo appears) but my PC still keeps rebooting!
Any ideas anyone, I am getting fed up now!
Thanks in advance

+I have the most upto date version of itunes but every time I connect my ipod to my PC itunes opens, starts synching with my ipod then my PC reboots!+
Are you getting any sort of blue screen prior to the shutdown? if so, what numerical and text codes are you getting with it? (ie 0x\[zeros/letters/numbers] CAPSANDUNDERSCORES)
If the blue screen mentions a specific file, let us know what that is called too. (Exact spelling, please.)
Here's a reference on the sorts of things i'm asking about:
Troubleshooting Windows Stop Messages
If you're not seeing a blue screen (or just a flash of one), we can use this technique to make hidden blue screens appear for us:
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
3) Click the "Startup and Recover" section's "Settings" button
4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.
Does a blue screen appear when the PC shuts down with those settings in place?

Black screen of death (PC crashes) when I connect my iPod

I apologize if this has already been covered, I've tried searching the forums but without success..
I have a PC running Windows XP SP2. Recently whenever I connect my iPod Mini to the PC (USB2.0)the 'found new hardware' icon appears in the system tray, but after about 30secs the monitor's screen goes pitch black and everything is frozen .. I thought originally the problem was because I was running iTunes 7.x, however, after much work I managed to rollback to iTunes 6.0.5 which is working to perfection .. however this did not solve my problem (same blackout after connecting my iPod)... again, after much work, I was able to rollback to iPod Updater 2006-06-28 .. this also did not solve the problem .. then again, I finally was able to 'Restore' my iPod Mini (4GB) to the factory defaults (however before I finally succeeded running iPod Updater's 'Restore' I had been getting strange messages like .. "Firmware update failure. Disk write error" and later "Can't lock iPod. Please check if any other applications are using iPod and try again").. but still the same problem, ie. same blackout after connecting my iPod! Has anyone encountered this behavior ?? Help !!!
PC Windows XP Pro

Q: can you please clarify for me what you mean by "are there any updates available for your make and model of PC at your manufacturers website?" .. also how do i determine the make and model of my PC ? ..
Jamie's giving you good advice.
this document might also be of some help with determining your PC make and model:
How to find which version of Windows is installed on your Windows PC
(make, model and support info can show up in that screen.)
... and this document might be of some help with checking for updates:
Updating the drivers on your Windows PC

Itunes freezes when I connect my ipod nano

Thanks Santa for the new iPod Nano. Unfortunately, every time I connect the ipod to the computer, iTunes freezes and I have to completely reboot the PC. Very frustrating! I have reloaded all the software from the CDs four times, after unstalling it, to no avail. Interestingly, I have managed to download onto the ipod on one occassion and then once the download was complete, itunes froze. Any help would be much appreciated
hp compaq nx9010 Windows 2000

Just in case, let's doublecheck to see if you're accidentally running two different versions of iTunes (the new 10.6.1.7 and one of the old ones with the freeze-on-nano-plugging-in issue.)
There's some information on troubleshooting that in the Opening iTunes section of the following document:
Troubleshooting iTunes installation on Mac OS X

ITunes 7.0.2 crashes when I connect my iPod Nano

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