ITunes 7.0.2 won't start up (Mac)

Not only will it not start up, but it makes my entire computer freeze so that I have to hold down the power key to restart.
I've run Disk Utility (it doesn't find any problems) and DiskWarrior (same) - so what gives??
Thanks!
Kittenmommy.
Edited because I evidently can't type in English.
iBook G4   Mac OS X (10.4.8)   80 GB HD, SuperDrive, 768 MB RAM
Message was edited by: Kittenmommy

Try deleting your iTunes preference files (com.apple.itunesxxx.plist, in your user's Library -> Preference folder) and see if that helps.
Hope it does.

Similar Messages

  • ITunes  7.0.2 won't start on OS X 10.4.8

    iTunes 7.0.2 won't start on G4 iBook running OS X 10.4.8.
    Apple error report dialogue fires up when the app fails to start.
    From iTunes crashlog;
    Exception: EXCBADACCESS (0x0001)
    Code[0]: 0x0000000a
    Code[1]: 0xa8ba8b9c
    Anyone else experienced similar or can offer solution?
    I can post screeds of crashlog info FWIW.
    TIA
    P

    It sounds like that DVD has a problem. Are you able to try it in another Mac? If it mounts on another Mac you can make a disk image of it using Disk Utility then copy that disk image to the first Mac & install from there.
    Another option is to try polishing the DVD. This can fill in minor defects & allow the disk to be read.

  • Win7 install dvd won't start on mac mini

    I'm trying to install windows 7 on my mid 2007 mac mini (running snow leopard) in a bootcamp partition. I created the bootcamp partition (32GB) using bootcamp assistant (no problem there) and inserted the installation dvd, but once the mini reboots to start the installer I just get a black screen (symptoms very similar to those with the late 2006 iMac).
    I tried using both the 64 and 32bit version but no difference there.
    The win7 install DVD (bought, not downloaded) seems ok as installation as a virtual machine using vmware works.
    I'ld really much prefer running windows in a bootcamp partition than through virtualization, so any help would be much appreciated.
    Thanks in advance.

    If it won't start past the screen with the Apple logo in the center, there's something very badly wrong with your system. Try starting in safe mode (hold down the shift key at startup, starting when you hear the startup chime and letting go when you see the Apple logo). If it starts up fine then (keeping in mind it will take longer than normal to start up in this mode, so be patient), but the problem returns when you reboot normally, you have some incompatible third-party software installed. What that might be is hard to say.
    If safe mode doesn't work either, your system is probably badly corrupt. Try reinstalling. Hold down command-R at startup to enter recovery mode. Once you do that, go to Disk Utility and repair the hard drive. If problems are nonexistent or fixed, quit Disk Utility and then reinstall the system. (This will simply replace the existing system files, and should leave all your other stuff alone.) If problems cannot be fixed, report back for more instructions.

  • Ati Radeon 9800 Pro won't start up mac!

    I just got this Ati Radeon 9800 Pro 256MB AGP from ebay and installed it promptly but my mac just won't start up!
    I tried placing back my existing nvidia card and it booted up fine. Am i being ripped off with a PC version or something? I noticed there's a extra piece of chip to insert from my old nvdia card but not the new ati one.
    But i checked on the net and found that the ati radeon 9800 mac cards also do not have that extra chip.
    Here's a URL of the card i bought. (http://i4.ebayimg.com/01/i/000/da/aa/1988_1.JPG)
    Any idea or advice guys? Thanks in advance.

    Hi-
    The image is just a stock image from ATI, of a 9800 Pro- which one is impossible to tell.
    Since you are calling the card a 256mb version, the card is a PC card (unless it,s blue). It was advertised as a Mac card? If so, it has been flashed. BUT, if it is an 8x AGP card, it needs pins #3 and #11 taped to work in your 4x AGP QS. See this article.
    Do you have the eBay link to the card that you bought (the listing)?

  • After Effects CS5 Won't Start on Mac OSX 10.6.3

    Production Premium arrived yesterday, and having tried all the software, After Effects is the only one that won't start.
    I'm pretty sure my computer meets the spec needed.
    I have Intel Core 2 Duo processor, at 2.66 GHz, with 4GB of RAM and loads of hard drive space. Premier Pro works fine, it's just After Effects.
    Help!

    I am having similar problems to those described above. I have Master Collection CS5.5 on a Mac running OS 10.6.8. The full suite had been running fine until late October, at which point After Effects stopped loading on launch. Illustrator and Photoshop start and run without problems, but After Effects will/would not launch. It hangs while loading MediaCore. When I launch in safe mode, I get an error with the Verdana font, so I've addressed that problem as suggested above (see my notes below). I successfully launched After Effects one time last week before uninstalling the Master Collection and taking all the steps outlined below, but the software has since refused to launch at all. I have not made any major system changes in the past two months. The most recent change I've made that might be relevant is the installation of FinalCut Pro, but the two packages have coexisted without incident since summer. I regularly use VLC, Quicktime Pro 10 and Quicktime Pro 7, but I have not made any changes to these recently.
    Here are the steps I have taken:
    delete user preferences
    remove VLC and Quicktime
    run software updates on Mac OS; my last update was a Java patch in late October; roughly coincides with when my troubles began. There are no ATI/Radeon patches available for Mac OS 10.6 that I can find, and I believe that the system's "Software Updates" provides such updates
    completely uninstall and reinstall Master Collection and install software updates using "Updates" within Photoshop (have done this sequence three times)
    remove font list ("AdobeFnt11.1.lst" and "AdobeFnt11.lst") in /Library/Applicatio support/Adobe/PDFL/9.0/fonts
    use Appzapper to remove After Effects before reinstalling it
    boot in safe mode and launch either from .app file or from Package Contents/MacOS/ terminal executable
    remove MediaCore components completely by placing them on the desktop
    Please help. I can not afford to lose production time on this machine.

  • C3 won't start on Mac

    C3 on start up opens the registration dialog window that is blank leaving my programs useless. The only program that does work is Acrobat. Any suggestions?

    If it won't start past the screen with the Apple logo in the center, there's something very badly wrong with your system. Try starting in safe mode (hold down the shift key at startup, starting when you hear the startup chime and letting go when you see the Apple logo). If it starts up fine then (keeping in mind it will take longer than normal to start up in this mode, so be patient), but the problem returns when you reboot normally, you have some incompatible third-party software installed. What that might be is hard to say.
    If safe mode doesn't work either, your system is probably badly corrupt. Try reinstalling. Hold down command-R at startup to enter recovery mode. Once you do that, go to Disk Utility and repair the hard drive. If problems are nonexistent or fixed, quit Disk Utility and then reinstall the system. (This will simply replace the existing system files, and should leave all your other stuff alone.) If problems cannot be fixed, report back for more instructions.

  • Oovoo won't start on Mac

    Hi,
    I've got a 13" Macbook Pro. I had installed oovoo on it and it was working perfectly. But once I updated my MacBook to from Mac OS X 10.6.5 to 10.6.6, it won't start anymore. When I click on it, it goes into the dock, but suddenly it closes itself.
    Does anybody know how I can get it running again?

    Well, I just checked their website and that application hasn't been updated for some time; it still mentions "PowerPCs" in their system requirements.
    So, just because something worked in 10.6.5, there may have been some improvements in the OS that your oovoo version can not support. You might want to try one fix I found on their website: They say their app does not support running in 64 bit mode. Highlight Safari in the Applications Folder and hit Command + I - check the "32 bit mode". Close window and restart Safari.
    Other than that, you will need to contact their support.

  • IMac won't start in mac. Will only start in Windows, option key won't work to allow me to get to mac side. downloaded avast last week. Worried this could be the problem??

    iMac was making a strange sound yesterday. I shutdown and restarted now it will only boot in windows vista.  I've tried option key that doesn't work, I've tried command R no luck.  I've left un-plugged, not sure what to do. I don't even get the white screen like it's trying to load, it goes directly to windows vista, once in windows I can't get anywhere to try and go back.  I did download avast the other week, it seemed to be running fine until yesterday. UGH

    If you are running OS X "Lion" or later, boot OS X Recovery by holding ⌘ and r (two fingers) while you start your Mac. For Snow Leopard, start your Mac while holding the c key with its original OS X Install DVD inserted in its optical drive.
    At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red. If Disk Utility reports "The volume Macintosh HD appears to be OK" in green then you can be reasonably (though not completely) assured your hard disk is in good working order.
    If you manage to boot OS X, uninstall Avast. Its effect on a Mac has progressed from complete and utter worthlessness to maliciousness.
    Be sure to use its latest uninstaller, which will remove it completely.

  • ITunes 10.4.1 won't start (os x 10.6.8)

    I let software update install itunes 10.4.1 on my imac with os x 10.6.8.  Previous itunes version was 10.3.1.  New version won't even start up.
    Any suggestions?
    Background:  I previously installed itunes 10.4, but then restored my previous 10.3.1 installation and libraries because of an annoying bug in 10.4.
    At least 10.4 would start.

    Hi - thanks for your help and sorry not to have replied before - I've been away.
    I use mainly Chrome but also tried IE8 just in case - no difference.  However I finally remembered that when I had a similar problem downloading/installing OS4 for my iPhone (which crashed it and caused total lockup for about 4 days, resolved only after hours of calls to iPhone helpdesk) it turned out that the problem was caused by my home wi-fi connection.  When I hard-wired the network connection the problem was solved.  I tried it with iTunes - and it installed first time.
    Don't know what would cause this problem, which as far as I can see affects only Apple software.  Everything else seems to download and install over the wi-fi without glitches. 
    Best,
    John

  • ITunes 7.6.2 won't start up!

    I just updated to iTunes 7.6.2 through software update, and now my iTunes won't even start up! This is frustrating!! I already tried repairing permissions and restarting.

    I can't even install it. It gets so far then a HKEY LOCAL error message appears. So now everytime I run iTunes it says it hasn't been installed properly. Still using version 7.6.1.9...
    Thanks Apple!

  • ITunes 12.1.1 won't start on Windows 7

    I've just installed iTunes 12.1.1.4 64-bit on on Windows 7. The installation did not report any errors.
    Prior to my installation, the previous version (not sure of the version #) worked fine.
    But now iTunes won't launch. When I double click the icon, it literally does nothing - no error message, dialog box or anything.
    I've tried uninstalling (using a clean uninstall as described in Troubleshooting issues with iTunes for Windows updates)
    but nothing works.
    As of right now, I have no way of running or using iTunes. Please help.

    If you're running a 64-bit edition of Win7, did you try installing the alternate iTunes 12.1.1 for Windows (64-bit — for older video cards), as referenced within turingtest2's user tip?  Although this is primarily intended to address playback issues, QuickTime and Outlook integration conflicts, and problems with other third-party applications, it also seems to solve some other compatibility issues with the "full" 64-bit version if iTunes.

  • ITunes successfully installed but won't start in Windows XP

    My iTunes installation was successful but when I start iTunes, I get the message:
    "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. Please tell Microsoft about this problem." Option to send or not send error report.
    The error report gives an error signature of:
    "AppName:itunes.exe AppVer:7.3.0.54 ModName: unknown
    ModVer: 0.0.0.0 Offset: 100001040"
    I can't move forward with my new iPod nano since iTunes will not run.
    Please help!
    Dell B110   Windows XP  

    Hello,
    Have you tried running MSconfig on your computer, this is what I have done in the past to rectify the issue:
    http://docs.info.apple.com/article.html?artnum=302538
    Also you may want to check this out:
    http://docs.info.apple.com/article.html?artnum=302775
    There are lots of links off the bottom of the last article which will certainly help.
    Hope this helps you,
    Ms D.

  • TS1717 Updated my itunes and now when i try to open it it says itunes is corrupted and won't start. Help!

    Upgraded my iphone 4 to an iphone 5. When I opened itunes it asked me to update to the latest version. I tried to sync my previous phone but it said error transferring, syncing wont start. I upgraded my itunes and restarted my computer. Now when I try to open my itunes I just get a message saying its corrupted and wont open. Help!

    Hi there,
    You may need to completely remove and reinstall iTunes in order to get it working again. Take a look at the article below for more information.
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    Hope that helps,
    Griff W.

  • Itunes  7 for Windows won't start....no matter what

    Itunes 7.115 will install, but will not start. Shows no sign of trying to start up in Task Manager.It evokes a Windows general error with the following error signature in details:
    AppName: itunes.exe AppVer: 7.1.1.5 ModName: kernel32.dll
    ModVer: 5.1.2600.2945 Offset: 0004bef7
    This also happens when any earlier version of Itunes is installed.
    This is a Dell E1705 Inspiron Laptop with Win XP Pro SP2 with current upgrades, Intel Core Duo 2Ghz processor, 2GB Ram, Nvidea GO 7800 GTX 256mb.
    Have tried uninstalling, reinstalling, the Quicktime solo installation, and disabling Trend Micro Internet Security 2007. Windows installaton is clean and functioning properly, with no other problems. Recent virus scan and spyware scans clean. Also tried using MSconfig to disable all other startup programs.
    Quicktime exhibits unusual behavior in that Quicktime Options will appear when clicked on, but when any other options tab are clicked, options will abruptly close.
    Ipod is useless Not Good!

    Itunes 7.115 will install, but will not start. Shows
    no sign of trying to start up in Task Manager.It
    evokes a Windows general error with the following
    error signature in details:
    AppName: itunes.exe AppVer: 7.1.1.5 ModName:
    kernel32.dll
    ModVer: 5.1.2600.2945 Offset: 0004bef7
    This also happens when any earlier version of Itunes
    is installed.
    This is a Dell E1705 Inspiron Laptop with Win XP Pro
    SP2 with current upgrades, Intel Core Duo 2Ghz
    processor, 2GB Ram, Nvidea GO 7800 GTX 256mb.
    Have tried uninstalling, reinstalling, the Quicktime
    solo installation, and disabling Trend Micro Internet
    Security 2007. Windows installaton is clean and
    functioning properly, with no other problems. Recent
    virus scan and spyware scans clean. Also tried using
    MSconfig to disable all other startup programs.
    Quicktime exhibits unusual behavior in that Quicktime
    Options will appear when clicked on, but when any
    other options tab are clicked, options will abruptly
    close.
    Ipod is useless Not Good!
    U have a problem in memory management,
    facts
    (The Kernel32.dll file is a 32-bit dynamic link library file in Windows 95,98,Me. The Kernel32.dll file handles memory management, input/output operations, and interrupts. When you start Windows, Kernel32.dll is loaded into a protected memory space so that other programs do not take over that memory space.)
    in short, itunes is not allowed to install or "operate" within the set parameters, Windows "belives" it to be trying to "overwrite" windows kernel os files,
    Solve: Try to Create a new folder and designate Itunes to Install and operate from the newly created folder in c/programs. also since u have a problem with q-time i recomend removing it and re-installing it. use a clean up program before re-installing Itunes, ( ex CCleaner free and a wery good clean up program), if or when you try to start itunes again see if the exe programes are initiated:
    iPodService.exe
    iTunes.exe
    if they are not or it is still "incompatible" with kernel, I belive you have to look at your Audio setings as well. I hope this is off any use. Good Luck
    IBC_Shark
    Server Admin & security controller IBC Sweden
    Homemade   Windows XP Pro   4800+ MHz 4GB ram 2x1GB ram in SLI mode

  • ITunes 11.4 crashes immediately when started on Mac OS 10.6.

    We have an old Macbook running Snow Leopard 10.6.8 and started iTunes to move our Library to a new Macbook Air. iTunes suggested to upgrade, which we did. When starting iTunes it crashes immediately. Any suggestions?

    I am having the exact same problem in my work environment. I have not yet found a solution to to the issue myself. At the moment with the workstations in my office I am going to have to install Acrobat 9 until the is an update provided... Which is going to be hard because Reader crashes becfore I even get a chance to check for updates.
    I do agree that it could be a permissions issue because a user who is a local administrator to one of the workstations has been using it no problems... But as soon as a user without aministrator permissions gets on it crashes. Does seem like a bit of an amateur problem. Could an organisation like Adobe really make a mistake like this?

Maybe you are looking for