ITunes 7.1.1 and Tag Issues

I just upgraded to iTunes 7.1.1 on my Vista machine, and now I cannot edit the tags for any of my songs. When I try to edit the tag of a single song, all the forms are greyed out and cannot be changed. If I try to change the tags of multiple songs, the fields are open to edit, but iTunes happily ignores the changes. The only way I can change my artwork is by having iTunes look it up; I can't do it manually. Any ideas why this is suddenly happening?

Yeah, I am having the same problem. It would seem that iTunes is reading the music directory as read-only. Man, what happened to iTunes in Vista?

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ITunes update i Cal and other issues

After updating to iTunes 10.4.1 the other day I can no longer sync my calendar events from my computer to my iPhone. When I plug in the phone, it takes away all the events in my calendar. Additionally, the update seems to have created problems with my "Mail" app. Whereas previous to the update I had two accounts--mine and my wife's--I now have four, and mail is bringing up dozens and dozens of old emails into my new mail box. Anybody else with the same issues? Is Apple preparing another update?

I am also experiencing app freezes, especially with the New York Times app which no longer seems capable of getting through a reading session without two freezes.
But I also having a lot of app that just quit without warning.
I hope this is something that is on the To-Do list for iOS 4.2

Continuing font encoding and tag issues with snow leopard and CS4oI

I am looking for help with a font handling issue with snow leopard and cs4 Indesign. Despite numerous calls and hours on the phone neither Apple nor Adobe has been helpful. I have had this issue open with Adobe since oct 5 but they remain totally unresponsive to date. I need to be able to use Type 1 fonts and do the following , export a pdf from Indesign with the following attributes: 1) xml tags for stories and objects. 2) have the fonts encoded as ansi and embedded.
Some additional information - exporting to ps is not an option as it destroys the xml tags. and doesn't guarantee that the fonts won't become CID or some other odd encoding.
As it stands now,
Leopard (10.5.8) and CS3 creates ansi encoded fonts with xml tags.
Leopard (10.5.8) and CS4 creates ansi encoded fonts with xml tags.
Snow leopard and CS3 creates ansi encoded fonts and xml tags
Snow leopard and CS4 creates custom subsetted fonts and some xml tags.
If any one has any advice on how to force specific font encodings from CS4 pdf exports so that i can preserve the tags and get the correct fonts I would be grateful.

The font encoding is not a function of the OS version, but rather of how a font is internally encoded and the content you are representing with the font.
If you are seeing a difference between MacOS 10.5 and 10.6 with the same Adobe software, it probably has something to do with use of a system font that is somehow different from one version of the OS to another. InDesign does not use any of the OS' font handling software.
Assuming that the fonts are embedded, subset or not, what is your issue with whether a font is ANSI-encoded, custom-encoded, or CID-encoded? It should make no difference for purposes of workflow beyond InDesign for software that adheres to the PDF specification (including all versions of PDF from 1.3 and up to 1.7 plus ISO 32000-1 PDF and all versions of PDF/X and PDF/A).
Neither InDesign or any other Adobe application provides user choices for the encoding since it shouldn't make a difference. The encodings chosen by Adobe's core technology components are for a combination of optimization and to support proper text search, copy, etc.
- Dov

Metric Bases - ID and Tag issue

We recently created a metric basis called "Standard", with an ID of "STD". In error, the ID had a space in it so it was actually "STD ". When metrics were created with this basis, they contain the XXX_STD XXXXXX and named ranges cannot be used with a space in the range name in Excel, so field exchange does not work for those metrics.
What is the best way to fix the metric tag? We've since updated the metric basis to remove the space, but that didn't fix the issue. I've tried removing the basis from the metric, but that doesn't seem to work - when I go back into the metric the basis is there again after I removed it previously. I've also tried deleting the metrics from the activity but that doesn't clear it.

You can find your data in table plmFieldExchangeBases and update the description field manually to fix this issue.
Please make sure backup the table data before you start, and the target value you preferred should be unique in table plmFieldExchangeBases.
Thanks,
Huiping

ITunes 9, Apple TV, and AirTunes issues

It seems that iTunes 9 on my iMac has two issues, possibly related, both of which are very irksome. Both issues appear after the computer wakes from sleep, leading me to think they are symptoms of the same problem.
Issue #1 is that the AppleTV keeps vanishing from the list of devices. iTunes knows about the AppleTV, the AppleTV is on the network and can stream from iTunes, but the device is missing and hence sync won't work. I've checked the firewall log and the AppleTV is being accepted for incoming connections, so it's not a firewall issue. I've reset the AppleTV, reset the connection between iTunes and the AppleTV, resynced all my content and the problem persists.
I've found two ways to fix this issue: restart iTunes, or go to Preferences : Apple TV, uncheck "Look for Apple TV", close Preferences, open Preferences and recheck the same selection. After a 2-3 second delay, the AppleTV appears in iTunes.
Issue #2 is that the remote speakers connected via an Airport Express disappear. This seems to happen at the same time as the AppleTV disappearing, as the drop-down box for selecting the remote speakers vanishes. Normally it lists the computer, the Apple TV, and the stereo but then the box goes away.
Similarly for issue #1, I can get the drop-down back by going to Preferences : Devices and unselect "look for remote speakers", close and reopen Preferences and reselect the same checkbox. Interestingly, doing this does NOT bring the AppleTV back as a device, but the Apple TV is listed along with the remote speakers.
I think the two issues are related, as they both involve the network. My computer is linked via Ethernet to the DSL router with 802.11 then going to the two devices. It seems to me that iTunes is not reestablishing the connection after waking from sleep. But it's not consistent; I can put the computer to sleep and wake it up, and the connection is there. Other times the connection is gone.
The only thing I can't rule out is a problem wirelessly connecting to the devices, but the AppleTV has always reported 5 bars of signal, and the fact that it still streams from iTunes, yet iTunes doesn't see it, makes me think the problem is in iTunes.
Hopefully this will be helpful to someone else with these problems.

After suffering with the Apple TV for four months, and scouring the internet for fixes, tricks, and workarounds before posting, I have to wonder how many thousands of people there are silently slamming their heads on the sofa while they wait for apple TV to unfreeze, catch up to their attempted remote prompts, or simply just restart as if ATV even gave up on itself. (issues are in Bold)
I have to opt with the streaming feature to bring my movies, music, and photo's to a big screen and home theater sound system due to a 2TB (mostly full) Western digital external HD plugged into the 802.11n airport extreme.
A possible reason for *the 2 second stoppages in play of movies and music are that the airport has to link the music/movies to my computer(itunes), which must travel back to the airport to go to the apple TV.*
I'm also using the iphone for remote use, being that the infamous IR issues with the standard remote are so notorious, I wouldn't be surprised if Best Buy started selling the ATV with white paper already taped to the sensor.
*While using the main menu, 1 out of 4 times in a five minute period of navigating the ATV, the product is unresponsive to commands from either type of remote, and I am left to:*
*1. wait until it unfreezes after about 4 min (60% of the time) when all prompts are suddenly recognized by ATV, all at the same time, to which often it goes back into another multi minute freeze before use is temporarily made available again.*
*2. hold the menu button down on the IR remote so ATV restarts after i've waited over 5 min to see if the freeze will work itself out(15% of the time) or*
*3. try to wait out the issue until the ATV restarts itself with no prompted action (10% of the time) to which I am asked to pick a language again and given the option to restart, run diagnostics or restore factory settings.*
*---The last 15% of the time ATV stays frozen and unresponsive to any remote for, in my estimation ever (I literally waited almost two months, pressing buttons many times a day to try an wake the ATV got nothing but a screensaver before i gave in), until you're forced to pull the plug because the holding-menu-button restart option isn't even working **
I've tried restoring factory settings, changing IR remote batteries, unpairing and repairing, unsyncing and resyncing both itunes libraries, remotes and airport extreme connections, jogging the itunes preferences, putting paper in front of the IR sensor, restarting both itunes and unplugging the ATV, and I even went back to exchange the apple tv for another apple tv to see if it was just an issue with the hardware...nothing has eased these ailments.
The airport and all wireless devices in-play are no further than 15 feet from each other, including the airport, which is just on the other side of a very thin wall w/i 10 feet of the ATV.
*If, in the menu freeze, (which, again happens about 25% of the time i attempt to navigate the ATV menu) you give up on the iphone remote, u see the ATV is receiving the signals from the IR remote, but nothing moves most of the time (mentioned above) and the best you might get after waiting and trouble shooting long enough is the screensaver stopping for a split second, when u press a button on the IR remote, before continuing to ken burns until you want to use the ATV to play frisbee with interstate 20 traffic.*
I'm not sure if Apple over-engineered this device to the point where it's tripping over itself to perform the most basic functions, but I bought this device so I could watch my movies and listen to my music wirelessly, and at this point, the DVI wire and headphone jack splitter are a much more reliable (yet burdensome) option than the ATV.
If I had to guess, it seems most problems stem from users who stream from an external hard drive, whether it be plugged into the host computer, or broadcast wirelessly (this is not taking into consideration the IR remote issue). This might be an unpopular suggestion to Apple, and i'm sure you have some reasoning for not making this an option, either for monetary or twisted legal obligations but the internet complaint factory might be a little less whiny if you just simply make an option to have the ATV be a screen emulator, with AirTunes, and cut all the other youtube, direct internet to ATV garbage that 65% of the people using this product didn't buy it for.
I have been nothing but awestricken with Apple products since I was a child, and thought there were no ends to the company's ability to make products that work with each other easily, seamlessly, and without the need of a computer engineer to set it up for you. Unfortunately though, it seems, for the time being, we might have met the limits.

ITunes 11 song rating and selection issues

I found two rather irritating issues in iTunes11:
1. When I select all tracks in one album iTunes sometimes also selects all visible tracks of the albums that are on the display. When I reselect all tracks everything is fine again. Anyone else experiences the same?
2. When I change the rating of a song in my library it randomly changes the rating of anothe song in the album, e.g. songs 1+5 and 2+4. This is extremely irritating because I have to be extremely aware of what is happening not to ruin my library.
I am beginning the regret the "upgrade" to version 11.

I am having this issue as well as play count reverting to zero at random of certain songs. Have you found anything out?
How large is your iTunes library? Mine is just over 20,000 songs and I wonder if this quality control issue arose because iTunes 11 was never tested on large libraries. I think some internal registers are randomly conflicting and being overwritten.

New Itunes (Beginning april 2010) and iphone issue

So, when you sync with the new itunes, there's an option to convert higher bitrate songs to 128 KBPS AAC...this saves me a lot of space as I only download high quality music, roughly 2 gigs saved space outta 6 gigs I had prior to...anyway, after waiting the hour or so to let it convert and save the space, I no longer have ringtones...what's goin on with this?
Is the convert to 128 kbps aac option just to save space or is there another reason?

If the Ringtones in question are ones you created using methods other than using iTunes built in option costing 99¢ per ringtone, it is likely they are getting converted down as well. Unfortunately, this seems to prevent the iPhone from viewing the files as Ringtones. I'm hoping Apple releases a fix for this glitch so those of us with custom tones can take advantage of the space-saving feature.

File size, importing and tagging issues in making form accessible

Hello:
I'm needing to import a Word document into either Adobe Pro X or LiveCycle ES2 v9, while making the form accessible to screen readers. The problem is that the source Word document is 405kb and is a 17 page application form with various sections that were created by using complex tables that contain checkboxes and text and no use of Styles.
I've since been trying to tag the document myself, but, it looks like all of the content then needs to be tagged for the screen readers to pick up (tried running Read Out Loud, and the non-tagged info was not read), but not 100% certain. Also, it may increase the file size. Only on page 1 and its alread 900kb with tagging.
I tried importing the Word source document into LiveCycle and received a 1073741819 error and it would not import. \
If anyone has any insight on how I might import a complex Word form into Adobe Pro X or LiveCycle, tag it for screen readers, and keep the file size accessible, I would appreciate it.

You can apply at text within Acrobat Pro. In the Tags pane, right click the applicable tag and select Properties. You will see the Alternate Text field on the Tag tab of the Object Properties. There may be other, possibly better solutions such as marking the special characters as artifacts, and applying OCR to the text-as-image - hard to say without seeing a sample document.
Read Out Loud is not the best tool for checking accessibility, by the way. With 900+ documents to deal with, you might want to try using a screen-reader-emulator such as the one built into the free PDF Accessibility Checker (PAC) 1.3 (http://www.access-for-all.ch/en/pdf-lab/pdf-accessibility-checker-pac/dl132.html)
Hope this helps.
a 'C' student

IPhoto Keywords and Tagging issues

I upgraded to Lion and have iPhoto 9.2 on an iMac. Everytime I select a batch and change the keyword, it changes keywords to more pictures than I had selected. If I try to change keywords one photo at a time, I delete the wrong keywords and put in the correct keyword. When I click off the photo and back on, it adds the correct keyword but also keeps the old (wrong) keywords. Argh! LOL. I quit trying to fix it because the more photos I change, the worse it gets. Please help!

Are you trying to change the keyword in the Keyword field in the Info tray at the right?
Click to view full size
If so then try doing it this way:
1 - select the photo thumbnails.
2 - type Command+K to bring up the Keyword pane
Click to view full size
3 - click on the keyword you want to assign to those photos.
4 - if a keyword is blue in color and you want to remove it from those photos click on it so it's white again.
OT

My iTunes library and metadata/ID3 tags issue

Since 2010, iTunes is the only media player I use to play music. My library consists of music purchased from the iTunes Store, CD rips and stuff many artists these days release as freebies on the internet to promote a new album. Also, M4A and MP3 are the only formats I use so far.
Since iTunes, I really got into editing my library's metadata tags by hand, in order to create a custom archive which serves my preferences best. I should mention that besides iTunes being the only software I use to play my music library, it's also the only software I use to edit their metadata. Also, before iTunes – when my library was on different media players – I never bothered with editing them.
A few days ago, I found how a lot of people in forums complain about the way iTunes edits and stores metadata. So, I experimented and moved a few of my songs to other media players after editing their tags within iTunes. And indeed the tags and/or artwork were often displayed messed up and/or incorrect, some times partially and some times completely.
Some people were referring to the version of the ID3 tags being the issue, while others suggested using the "convert ID3 tags" feature. I myself am a little bit confused. "Converting the ID3 tags" wasn't available for my M4A files and once I performed it for my MP3's I didn't know which setting I should apply or what version to choose. I chose one version randomly but I'm not sure what happened.
My goal is to make my music library able to play and display my custom metadata on the majority of the popular media players. I hope that firstly this is possible and that secondly it won't be a solution which requires me going through every single song individually.
I really hope that all those years work on my library wasn't for nothing.
I'm using a MacBook running Snow Leopard 10.6.8 and my iTunes version is 10.7
While my music library is more important that my iTunes version, I do like iTunes 10 more than 11.
I apologize for any grammar mistakes, since English is not my first language. Thank you all for your time and any suggestion is welcome.

itsjamesd wrote:
Hello turingtest2 and thank you for your reply.
In response to "a possible cause of problems is multiple embedded tags", what exactly does that mean and how can I avoid doing it in the future?
Anything ripped with iTunes should get a single tag. If multiple tags in some of your older mp3 rips are the cause of the problems when you try to access the files elsewhere then you should apply the suggested remedy selectively, not to the whole library indiscriminately. Once fixed you shouldn't have the problem again unless you use different ripping software. If so check the options to ensure you generate a single ID3v2.3 tag. Downloads from elsewhere are pot luck.
If I use Convert ID3 Tags>None before converting to v2.3 as you suggested, how many times is "several times" and why do I have to do it more than once? Also, what are your thoughts on 'v2.3 vs. v2.4'?
Several is at least two, but more could be needed if a file has both v1 and v2 tags in multiple languages. If there are two tags, the first conversion to none should remove the first one, and the second conversion the second. Experiment, And stick to v2.3.
In response to "the process removes any embedded art but otherwise preserves the data that iTunes knows". All fields excluding cover art remain the same? Does that mean that I will have to start from scratch and apply new cover art individually for each album? That would be too time consuming given the fact that I embed custom art.
Yes, everything but artwork is held in the iTunes database and is restored with the final Convert ID3 Tags... v2.3. Use Doug's scripts SaveAlbumArtJpeg before you start and RestoreArtworkFromAlbumFolder afterwards to save and the restore your existing artwork.
Also, what happens with my M4A files' metadata? ID3 tags are only used for MP3's, right?
Yes, m4a/aac files have a different tag mechanism. Multiple ID3 tags is just one possible issue that you might have. You said:
So, I experimented and moved a few of my songs to other media players after editing their tags within iTunes. And indeed the tags and/or artwork were often displayed messed up and/or incorrect, some times partially and some times completely.
It might be worth going into some more detail about exactly what differences you noticed. iTunes can automatically associate (instead of embedding) artwork when it can match the album in the store which could be why some tracks didn't get artwork.
tt2

Just updated to IOS 7 and two issues: First when I connect my iPhone to my computer I get this error message:itunes was unable to provider data from sync services".

Just updated to IOS 7 and two issues:
First when I connect my iPhone to my computer I get this error message:itunes was unable to provider data from sync services". I'm not sure what this really means...
The second issue is when I try to select "Manually Manage Music"
The iPhone "My iPhone" is synced with another iTunes libary on "MY-PC". Do you want to erase this iPhone and sync with this iTunes library? An iPhone can be synced with only one iTunes library at a time. Erasing and syncing replaces the contents of this iPhone with the contents of this iTunes library."
So... I don't want to do that, but I do what to be able to Manage my music. I'm not sure what it means by being synced to another iTunes unless it means to an older version of itunes?
Anyone have any ideas?

I cannot address the sync services error right now, but the error that you receive when you change from sync to manually manage music is what happens when you change. Once you change to manually manage music, it erases all of the music and will only put the music that you want on the phone, content that you manually drag over to it. See if this support document helps you out. http://support.apple.com/kb/HT1535

I am using Windows 7 Home Premium 64-bit OS. I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installa

I am using Windows 7 Home Premium 64-bit OS.I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installation process it gave me an error message that said:
Runtime error!
Program C:\Program Files\iTunes.exe
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I quit the installation, uninstalled iTunes and rebooted my computer. I now receive a similar message with a slight difference:
Runtime error!
Program C:\Program Files (x86)...
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I did not leave anything out from the error message. It doesn't point to a specific file, it just ends with "(x86)..." Every time I boot up my computer, this error message pops up on my desktop.
How do I repair this issue? I have found multiple suggested solutions but am unsure which one is the best, and I don't want to try a bunch of different things for fear I may make the problem worse. I would like to try and fix this myself if possible but I need to know if that is really possible or if I need to take my computer to someone for repairs. Any suggestions will be greatly appreciated!!

Hi lustyln,
I'm having a little trouble understanding all of what you are trying to explain. From what I can tell, it sounds like your PC has a lot of software problems and you want to know what is supposed to be there and what isn't.
For reference, here are your product specifications:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01893242&lc=en&product=4043282
To get your PC software back to how it was when it was first purchased, run a system recovery:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01867418&lc=en&product=4043282
I hope this helps.
...an HP employee just trying to help where I can, but not speaking on behalf of HP.

Itunes is messing up ID3 tags and song info.

I am wondering, why is itunes keeps on changing ID3 tags.
For example. All my "The Thunderlords" songs have been changed to"thunderlords,the" Which I do not like. AC/DC got changed to DC/ac and the art was gone. Random comment such as "0" have been added to nearly every song. The album "The Wall" has been labled as "Wall, The" I do not like this >_> is THE wall not wall the. What the .... is wall the? It's not like I go around says "what heck the?" or "halo above his head the" I'm not Yoda! I'd just like to know how to stop itunes from editing this without my permission.
All songs are MP3's. Details:
96 kpbs (mono)/ 192 kpbs (Stereo), Normal Stereo, optimized for MMX/SSE, using MP
Message was edited by: iRockers

Welcome to the world of Gracenotes. This is the database that Itunes reads to name your files. Apple pays a royalty to these clowns and this is what you get; misspellings and just plain wrong info.
I constantly sort and edit my 1300 CD collection so I would suggest you learn to do the same within iTunes. If the author names are reversed, fix one then copy. Itunes will let you select and change multiple fields once you learn to do multiple selection..not hard but tedious at times.
Apple needs to threaten to let us use the free CDDB for an alternate look up and a swap button on authors names, and so forth..

Sync issues with playlists. Not syncing playlists, and now my playlist have disappeared from iTunes. I am Using iTunes 11.1.3 and iOS 7.0.4

Sync issues with playlists. Not syncing playlists, and now my playlist have disappeared from iTunes. I am Using iTunes 11.1.3 and iOS 7.0.4

Hello surig84,
Thank you for providing the details of the issue you are experiencing when syncing your iPad. I recommend reviewing the following article specifically the section titled "Authorize using the correct account name."
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Thank you for using Apple Support Communities.
Best,
Sheila M.

TS1717 itunes will not open and issue 13001 comes up...? thanks

itunes will not open and issue 13001 comes up...? thanks

Perhaps something here will help:
http://support.apple.com/kb/TS1421
Regards.

ITunes 7.1.1 and Tag Issues

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