Itunes 7.1.1 keeps crashing

itunes 7.1.1 crashes randomly. For example, when i'm adding songs to my ipod it will just crash randomly. Also when i just have itunes open and not using the program it will crash. I really hope they put out another fix soon. Anyone else having this problem?

After hours with Apple Tech Support on the phone and 8 re-downloads of 7.1.1 (and older versions starting with 6.04 and up), I've found a fix that worked for me. No more freezing/crashing iTunes or with syncing iPod. No more force quits. Stable as a rock...
1- Trash iTunes app and Quicktime Player app.
2- Trash all Quicktime and iTunes Preferences. (user> library> preferences)
3- Trash all receipts that have iTunes and Quicktime in it (hard drive> library> receipts)
4- Restart computer.
5- Download iTunes and Quicktime from Apples' website (the stand alone versions, not through software update).
6- Re-install both iTunes and Quicktime.
iTunes/iPod Tech Support manager thought it was the receipts that were confused/corrupted. Worked for me... no more pulling hair or thoughts of tossing all the computers and iPods out the window. Good luck

Similar Messages

ITunes and App store keep crashing on my ipod touch 4g after updating to ios 6 from ios 5.1.1

Can some one please help me? So i have an iPod Touch 4G 8GB! it was working 100% on ios 5.1.1, then i updated to ios 6 and the app store and itunes keep crashing on my ipod. Even some apps like instagram keep crashing and the ipod is very slow. i know it has the A4 processor and now its a bit slow but i dont know what to do????? i have restored my ipod and then ugraded it to ios 6 agian, i have restared it, closed all the apps in multiasking and other thngs that people have sugested but it still didnt fix things !!!!!!!! i have done some reserch and other ipod touch users are having te same problem. if any one has an idears or knows how to get back to ios 5.1.1 again with out shsh blobs ( as i have not jailbroke my ipod) PLEASE HELP ME????????!!!!!!!!!!!!!!!

can some one please hellp me?

ITunes 11.0.5 keeps crashing on me after update

iTunes keeps crashing on me after upgrading to 11.0.5. The weird thing is that it stays open, but gives me an error message stating that it crashed:
Process:         iTunes [858]
Path:            /Users/USER/*/iTunes.app/Contents/MacOS/iTunes
Identifier:      com.apple.iTunes
Version:         11.1 (11.1b44)
Build Info:      iTunes-1110044001000000~1
Code Type:       X86-64 (Native)
Parent Process: launchd [163]
User ID:         501
Date/Time:       2013-08-18 20:01:26.181 -0700
OS Version:      Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report:          99260 sec
Crashes Since Last Report:           44
Per-App Crashes Since Last Report:   41
Anonymous UUID:                      24488EB0-FB81-8465-2930-C356784042A1
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
Referenced from: /Users/USER/*/iTunes.app/Contents/MacOS/iTunes
Reason: image not found
Binary Images:
       0x108a67000 -        0x109f7eff7 com.apple.iTunes (11.1 - 11.1b44) <4124F067-8E9A-360C-9836-F4CE3F6CAC30> /Users/USER/*/iTunes.app/Contents/MacOS/iTunes
    0x7fff68667000 -     0x7fff6869b93f dyld (210.2.3) <36CAA36E-72BC-3E48-96D9-B96A2DF77730> /usr/lib/dyld

Hi Jose Arroyo2,
I would start by using this article to troubleshoot the issue:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
If that does not resolve it, some general troubleshooting may help isolate or resolve it:
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/ht1199
If that article does not resolve it, there are steps in this article that, although the symptoms are different, would also be worth trying:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Take care,
- Ari

Itunes on windows 7 keeps crashing (64 bit)

I am having a huge problem with itunes 10.5.3.3.
When i am using itunes... it suddenly crashes and I get a message box saying "Itunes has stopped working". another box then appears saying "A problem casued the program to stop working correctly. Windows will close the program and notify you if a solution is available"
This can happen when i am adding new music to my library, either by adding as a folder or file.
It also happens when playing music through itunes.
Has anyone else experienced this and if so, have you solved it and what is the solution.
I have an iphone and ipod touch and i need to use itunes to get my music onto these devices.
I could use other software on the market to do this, but i want to use a stable apple itunes.
Many thanks in advance.

Hello kealakea,
Welcome to the Apple Support Communities. If you are having issues with iTunes crashing, try some troubleshooting steps within the following article to help isolate the issue.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Regards,
-Norm G.

Itunes 11.1.3 keeps crashing as soon as I open the App.. :(

What is it with the new Itunes versions?! Been having trouble ever since Itunes 10 was updated.
So the problem is on my MacBook and my Imac Desktop. As soon as I go to open Itunes (11.1.3) it opens up only to crash (complete freeze-down with annoying ranbow spinning wheel) Now for the first problem on my MacBook..which was working perfectly fine a couple of days before I turned on soundcheck. After that "bright idea" it just keeps freezing and my cursor turns into the rainbow wheel of doom...which then leads me to force quit every single time.
Also on my Imac Desktop, upon opening, similar issue of loading but with no result..in the info bar it tells me that it's "Determining Volume Levels" of all my tracks..and then just freezes which leads me to force quit everytime!
Now I've tried to go around these issues by simple unistallling and reinstalling Itunes but to no avail..it's as if the problem is encrypted into my library file (.itl file) A couple of days ago, it was working perfectly before ever checking on soundcheck..What do I do??! Someone referred me to here saying one of you fine technical folks will know what to do as i'm sure i'm not the only one with this issue. Incase it helps..here's the console report of Itunes on my MacBook which is where I am posting this from: (Sorry for the messy code..thats how it pasted here) Thanks in advance!!
1/11/2014 1:58:30.962 PM iTunes[1902]: Entered:_AMMuxedDeviceDisconnected, mux-device:28
1/11/2014 1:58:30.962 PM iTunes[1902]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:28
1/11/2014 1:58:30.962 PM iTunes[1902]: tid:ef03 - Mux ID not found in mapping dictionary
1/11/2014 1:58:30.962 PM iTunes[1902]: tid:ef03 - Can't handle disconnect with invalid ecid
1/11/2014 1:58:31.270 PM com.apple.usbmuxd[17]: LOCKDOWN_V2_BONJOUR_SERVICE_NAME is _apple-mobdev2._tcp,91f407cd
1/11/2014 1:58:31.290 PM iTunes[1902]: Entered:_AMMuxedDeviceDisconnected, mux-device:29
1/11/2014 1:58:31.290 PM iTunes[1902]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:29
1/11/2014 1:58:31.290 PM iTunes[1902]: tid:ef03 - Mux ID not found in mapping dictionary
1/11/2014 1:58:31.290 PM iTunes[1902]: _receive_message (thread 0x11ec81000): Far end closed connection: Resource temporarily unavailable
1/11/2014 1:58:31.290 PM iTunes[1902]: tid:ef03 - Can't handle disconnect with invalid ecid
1/11/2014 1:58:31.307 PM iTunes[1902]: Performance: Please update this scripting addition to supply a value for ThreadSafe for each event handler: "/Library/ScriptingAdditions/SIMBL.osax"
1/11/2014 1:58:31.809 PM mDNSResponder[35]: mDNSCoreReceiveResponse: Received from FE80:0000:0000:0000:D69A:20FF:FE5F:64B5:5353 218 Steph\032Kahle’s\032Library._daap._tcp.local. TXT txtvers=1¦Version=196620¦MID=0x8F1E7BCCB024329D¦Database ID=B13B6672286520F6¦Machine ID=8A3064FBEE6F¦dmv=131082¦OSsi=0x1F5¦Media Kinds Shared=1048609¦iTSh Version=196618¦Password=0¦Machine Name=Steph Kahle’s Library
1/11/2014 1:58:31.809 PM mDNSResponder[35]: mDNSCoreReceiveResponse: ProbeCount 1; will deregister   23 Steph\032Kahle’s\032Library._daap._tcp.local. SRV 0 0 3689 Trays-Mac.local.
1/11/2014 1:58:31.809 PM mDNSResponder[35]: mDNSCoreReceiveResponse: Received from FE80:0000:0000:0000:D69A:20FF:FE5F:64B5:5353 278 Steph\032Kahle’s\032Library._home-sharing._tcp.local. TXT txtvers=1¦dmv=131082¦hQ=229¦MID=0x8F1E7BCCB024329D¦Version=196620¦iTSh Version=196618¦PrVs=65538¦Machine Name=Steph Kahle’s Library¦OSsi=0x1F5¦hG=00000000-0bfc-e6a1-1a48-27a2d1dd434f¦Database ID=B13B6672286520F6¦Machine ID=8A3064FBEE6F¦hC=339f266e-5567-4287-983b-3929f2c4f261
1/11/2014 1:58:31.810 PM mDNSResponder[35]: mDNSCoreReceiveResponse: ProbeCount 1; will deregister   23 Steph\032Kahle’s\032Library._home-sharing._tcp.local. SRV 0 0 3689 Trays-Mac.local.
1/11/2014 1:58:31.941 PM com.apple.usbmuxd[17]: _SendAttachNotification Device 28:e0:2c:30:d0:de@fe80::2ae0:2cff:fe30:d0de._apple-mobdev2._tcp.local. has already appeared on interface 5. Suppressing duplicate attach notification.
1/11/2014 1:58:32.626 PM com.apple.usbmuxd[17]: _SendAttachNotification Device 60:fa:cd:44:2f:fd@fe80::62fa:cdff:fe44:2ffd._apple-mobdev2._tcp.local. has already appeared on interface 5. Suppressing duplicate attach notification.
1/11/2014 1:58:52.843 PM com.apple.usbmuxd[17]: _heartbeat_failed heartbeat detected detach for device 0x1e-fe80::1cae:80af:d5eb:47f9:0!
1/11/2014 1:58:52.844 PM iTunes[1902]: Entered:_AMMuxedDeviceDisconnected, mux-device:30
1/11/2014 1:58:52.844 PM iTunes[1902]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:30
1/11/2014 1:58:52.844 PM iTunes[1902]: tid:ef03 - Mux ID not found in mapping dictionary
1/11/2014 1:58:52.844 PM iTunes[1902]: tid:ef03 - Can't handle disconnect with invalid ecid
1/11/2014 1:58:53.344 PM com.apple.usbmuxd[17]: _heartbeat_failed heartbeat detected detach for device 0x1f-fe80::1c10:fcc4:6a2e:2d72:0!
1/11/2014 1:58:53.345 PM iTunes[1902]: Entered:_AMMuxedDeviceDisconnected, mux-device:31
1/11/2014 1:58:53.346 PM iTunes[1902]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:31
1/11/2014 1:58:53.346 PM iTunes[1902]: tid:ef03 - Mux ID not found in mapping dictionary
1/11/2014 1:58:53.346 PM iTunes[1902]: tid:ef03 - Can't handle disconnect with invalid ecid
1/11/2014 2:00:15.067 PM com.apple.usbmuxd[17]: _SendAttachNotification Device 28:e0:2c:30:d0:de@fe80::2ae0:2cff:fe30:d0de._apple-mobdev2._tcp.local. has already appeared on interface 5. Suppressing duplicate attach notification.

K So, I did a Console Report again and here's what I got this time.
1/11/2014 2:33:56.697 PM
com.apple.usbmuxd[17]
LOCKDOWN_V2_BONJOUR_SERVICE_NAME is _apple-mobdev2._tcp,91f407cd
1/11/2014 2:33:56.698 PM
com.apple.usbmuxd[17]
_SendAttachNotification Device 60:fa:cd:44:2f:fd@fe80::62fa:cdff:fe44:2ffd._apple-mobdev2._tcp.local. has already appeared on interface 5. Suppressing duplicate attach notification.
1/11/2014 2:33:56.699 PM
com.apple.usbmuxd[17]
_SendAttachNotification Device 28:e0:2c:30:d0:de@fe80::2ae0:2cff:fe30:d0de._apple-mobdev2._tcp.local. has already appeared on interface 5. Suppressing duplicate attach notification.
1/11/2014 2:33:56.733 PM
iTunes[2092]
Performance: Please update this scripting addition to supply a value for ThreadSafe for each event handler: "/Library/ScriptingAdditions/SIMBL.osax"
1/11/2014 2:33:57.470 PM
mDNSResponder[35]
mDNSCoreReceiveResponse: Received from 192.168.0.11:5353   27 Steph\032Kahle’s\032Library._daap._tcp.local. SRV 0 0 3689 Stephs-iMac-2.local.
1/11/2014 2:33:57.470 PM
mDNSResponder[35]
mDNSCoreReceiveResponse: ProbeCount 1; will deregister   23 Steph\032Kahle’s\032Library._daap._tcp.local. SRV 0 0 3689 Trays-Mac.local.
1/11/2014 2:33:57.470 PM
mDNSResponder[35]
mDNSCoreReceiveResponse: Received from 192.168.0.11:5353   27 Steph\032Kahle’s\032Library._home-sharing._tcp.local. SRV 0 0 3689 Stephs-iMac-2.local.
1/11/2014 2:33:57.470 PM
mDNSResponder[35]
mDNSCoreReceiveResponse: ProbeCount 1; will deregister   23 Steph\032Kahle’s\032Library._home-sharing._tcp.local. SRV 0 0 3689 Trays-Mac.local.
1/11/2014 2:34:07.914 PM
iTunes[2092]
Entered:_AMMuxedDeviceDisconnected, mux-device:40
1/11/2014 2:34:07.915 PM
iTunes[2092]
Entered:__thr_AMMuxedDeviceDisconnected, mux-device:40
1/11/2014 2:34:07.915 PM
iTunes[2092]
tid:1203 - Mux ID not found in mapping dictionary
1/11/2014 2:34:07.915 PM
iTunes[2092]
tid:1203 - Can't handle disconnect with invalid ecid
1/11/2014 2:34:35.836 PM
spindump[2097]
iTunes [2092] didn't gather any samples due to audio running
1/11/2014 2:34:35.853 PM
com.apple.launchd.peruser.501[226]
(com.apple.iTunes.50896[2092]) Exited: Terminated: 15

ITunes 10.5.3 keeps crashing on launch

A few days ago iTunes started crashing when trying to launch the application. I've tried the following to resolve the issue with no luck so far:
- Reinstalling itunes
- Completely removing itunes (.plist, etc) and then reinstalling
- creating a new user and launching itunes
Below is the error info
Process:
iTunes [2394]
Path:
/Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:
com.apple.iTunes
Version:
10.5.3 (10.5.3)
Build Info:
iTunes-10530301~1
Code Type:
X86-64 (Native)
Parent Process: launchd [127]
Date/Time:
2012-02-12 08:17:18.068 -1000
OS Version:
Mac OS X 10.7.3 (11D50b)
Report Version: 9
Interval Since Last Report:
213131 sec
Crashes Since Last Report:
23
Per-App Interval Since Last Report: 30 sec
Per-App Crashes Since Last Report:   4
Anonymous UUID:
1B0EDE78-9E6D-4EB9-832A-D1CB9CA696C4
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT
00000001087cc000-0000000109857000 [ 16.5M] r-x/rwx SM=COW /Applications/iTunes.app/Contents/MacOS/iTunes
Application Specific Information:
objc[2394]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.apple.PodSpeechLib
0x00000001110e2af2 VVViTSLCopySupportedLanguages + 495
1   com.apple.iTunes
0x0000000108e612a7 0x1087cc000 + 6902439
2   com.apple.iTunes
0x0000000108e61928 0x1087cc000 + 6904104
3   com.apple.iTunes
0x0000000108e61971 0x1087cc000 + 6904177
4   com.apple.iTunes
0x0000000108f80283 0x1087cc000 + 8077955
5   com.apple.iTunes
0x00000001087f96bc 0x1087cc000 + 186044
6   com.apple.iTunes
0x0000000108fffa63 0x1087cc000 + 8600163
7   com.apple.iTunes
0x0000000109005486 0x1087cc000 + 8623238
8   com.apple.iTunes
0x0000000108a806f2 0x1087cc000 + 2836210
9   com.apple.iTunes
0x00000001087f16e8 0x1087cc000 + 153320
10 com.apple.iTunes
0x00000001087d42c0 0x1087cc000 + 33472
11 com.apple.iTunes
0x00000001087d3ece 0x1087cc000 + 32462
12 com.apple.iTunes
0x00000001087d3e3d 0x1087cc000 + 32317
13 com.apple.Foundation
0x00007fff909c3d32 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 47
14 com.apple.CoreFoundation
0x00007fff90634aaa _CFXNotificationPost + 2634
15 com.apple.Foundation
0x00007fff909affe7 -[NSNotificationCenter postNotificationName:object:userInfo:] + 65
16 com.apple.AppKit
0x00007fff8e228492 -[NSApplication finishLaunching] + 333
17 com.apple.AppKit
0x00007fff8e228044 -[NSApplication run] + 125
18 com.apple.iTunes
0x00000001087cf2ad 0x1087cc000 + 12973
19 com.apple.iTunes
0x00000001087cf114 0x1087cc000 + 12564
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib
0x00007fff8f54a7e6 kevent + 10
1   libdispatch.dylib
0x00007fff8f1fb5be _dispatch_mgr_invoke + 923
2   libdispatch.dylib
0x00007fff8f1fa14e _dispatch_mgr_thread + 54
Thread 2:
0   libsystem_kernel.dylib
0x00007fff8f54a192 __workq_kernreturn + 10
1   libsystem_c.dylib
0x00007fff8f2e0594 _pthread_wqthread + 758
2   libsystem_c.dylib
0x00007fff8f2e1b85 start_wqthread + 13
Thread 3:
0   libsystem_kernel.dylib
0x00007fff8f54a192 __workq_kernreturn + 10
1   libsystem_c.dylib
0x00007fff8f2e0594 _pthread_wqthread + 758
2   libsystem_c.dylib
0x00007fff8f2e1b85 start_wqthread + 13
Thread 4:
0   libsystem_kernel.dylib
0x00007fff8f54867a mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff8f547d71 mach_msg + 73
2   com.apple.CoreFoundation
0x00007fff906186fc __CFRunLoopServiceMachPort + 188
3   com.apple.CoreFoundation
0x00007fff90620e64 __CFRunLoopRun + 1204
4   com.apple.CoreFoundation
0x00007fff90620676 CFRunLoopRunSpecific + 230
5   com.apple.CoreFoundation
0x00007fff9063038f CFRunLoopRun + 95
6   com.apple.iTunes
0x00000001087d52ed 0x1087cc000 + 37613
7   com.apple.iTunes
0x0000000108faeec6 0x1087cc000 + 8269510
8   libsystem_c.dylib
0x00007fff8f2de8bf _pthread_start + 335
9   libsystem_c.dylib
0x00007fff8f2e1b75 thread_start + 13
Thread 5:
0   libsystem_kernel.dylib
0x00007fff8f549bca __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff8f2e2274 _pthread_cond_wait + 840
2   com.apple.iTunes
0x00000001087d549a 0x1087cc000 + 38042
3   com.apple.iTunes
0x00000001087e5b2b 0x1087cc000 + 105259
4   com.apple.iTunes
0x0000000108faeec6 0x1087cc000 + 8269510
5   libsystem_c.dylib
0x00007fff8f2de8bf _pthread_start + 335
6   libsystem_c.dylib
0x00007fff8f2e1b75 thread_start + 13
Thread 6:
0   libsystem_kernel.dylib
0x00007fff8f54867a mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff8f547d71 mach_msg + 73
2   com.apple.CoreFoundation
0x00007fff906186fc __CFRunLoopServiceMachPort + 188
3   com.apple.CoreFoundation
0x00007fff90620e64 __CFRunLoopRun + 1204
4   com.apple.CoreFoundation
0x00007fff90620676 CFRunLoopRunSpecific + 230
5   com.apple.CoreFoundation
0x00007fff9063038f CFRunLoopRun + 95
6   com.apple.iTunes
0x00000001087edcaa 0x1087cc000 + 138410
7   com.apple.iTunes
0x0000000108faeec6 0x1087cc000 + 8269510
8   libsystem_c.dylib
0x00007fff8f2de8bf _pthread_start + 335
9   libsystem_c.dylib
0x00007fff8f2e1b75 thread_start + 13
Thread 7:
0   libsystem_kernel.dylib
0x00007fff8f549bca __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff8f2e2274 _pthread_cond_wait + 840
2   com.apple.iTunes
0x0000000108f7a1b3 0x1087cc000 + 8053171
3   com.apple.iTunes
0x0000000108f7a03b 0x1087cc000 + 8052795
4   com.apple.iTunes
0x0000000108f7a0e5 0x1087cc000 + 8052965
5   com.apple.iTunes
0x00000001087f5e26 0x1087cc000 + 171558
6   com.apple.iTunes
0x0000000108faeec6 0x1087cc000 + 8269510
7   libsystem_c.dylib
0x00007fff8f2de8bf _pthread_start + 335
8   libsystem_c.dylib
0x00007fff8f2e1b75 thread_start + 13
Thread 8:
0   libsystem_kernel.dylib
0x00007fff8f54a192 __workq_kernreturn + 10
1   libsystem_c.dylib
0x00007fff8f2e0594 _pthread_wqthread + 758
2   libsystem_c.dylib
0x00007fff8f2e1b85 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000001 rdx: 0x0000000000000000
rdi: 0x00007f87e20a1c00 rsi: 0x00007f87e1536310 rbp: 0x00007fff683c5590 rsp: 0x00007fff683c5500
   r8: 0x0000000000000014   r9: 0x0000000000000001 r10: 0x0000000000000000 r11: 0x00007f87e1536310
r12: 0x00007fff8d5aa04c r13: 0x0000000000000000 r14: 0x00007f87e2a77f70 r15: 0x00007f87e1536310
rip: 0x00000001110e2af2 rfl: 0x0000000000010246 cr2: 0x0000000000000000
Logical CPU: 1
Binary Images:
0x1087cc000 -
0x109856fef com.apple.iTunes (10.5.3 - 10.5.3) <F2A947DF-4408-401C-43EF-340F966C91CC> /Applications/iTunes.app/Contents/MacOS/iTunes
0x109b11000 -
0x109b96fff com.apple.iTunes.iPodUpdater (10.4 - 10.4) <E21FD705-7E1C-5960-73D5-0C3D2C2EAA01> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x109bec000 -
0x109c18ff7 com.apple.avfoundationcf (2.0 - 63.1) <B36CB7A2-C5EB-3BB6-924B-531868A092EB> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x109c46000 -
0x109c4cfff com.apple.agl (3.1.4 - AGL-3.1.4) <AB6F0403-0C4C-3FF2-B59E-2246E5F8F810> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x109c55000 -
0x109c5bfff com.apple.iPod (1.7 - 19) <316D12C0-BB7B-30DC-97CE-33679C75E558> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x109c67000 -
0x109f93ff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5 - compatibility 1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x109fc0000 -
0x109ff7ff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5 - compatibility 1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x10a00a000 -
0x10a0e0fe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5 - compatibility 1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x10a100000 -
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0x7fff92c1c000 -
0x7fff92d07fff com.apple.backup.framework (1.3.1 - 1.3.1) <C933E52C-5BA6-386D-9B6A-8F98D8142A6F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff92d08000 -
0x7fff92d08fff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <C06A140F-6114-3B8B-B080-E509303145B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff92d09000 -
0x7fff92f31fe7 com.apple.CoreData (104.1 - 358.13) <F1DA3110-C4DF-3F0A-A057-AEE78DE8C99D> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff92f37000 -
0x7fff92f54ff7 com.apple.openscripting (1.3.3 - ???) <A64205E6-D3C5-3E12-B1A0-72243151AF7D> /System/Library/Frameworks

Tried starting iTunes with option key held down to create new library? Old library corrupt? - Still Crashed
Tried starting iTunes with shift key held down to disable plugins?- Still Crashed
Repaired permissions with Disk Utility?- Still Crashed
Tried starting iTunes with computer in Safe Mode (start computer with shift key held down)? - Still Crashed

Itunes 11.3.8 keeps crashing on launch. Help please.

Every time I open itunes it crashes I get the "itunes has stopped working" message. I've tried EVERYTHING. unistalling, re-installing nothing seems to work.
I also get this information ...
Problem signature:
Problem Event Name:          APPCRASH
Application Name:          iTunes.exe
Application Version:          11.1.3.8
Application Timestamp:          5274a87d
Fault Module Name:          QuickTime.qts
Fault Module Version:          7.74.80.86
Fault Module Timestamp:          5180f322
Exception Code:          c0000005
Exception Offset:          0005db79
OS Version:          6.1.7601.2.1.0.768.3
Locale ID:          1033
Additional Information 1:          0a9e
Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
Additional Information 3:          0a9e
Additional Information 4:          0a9e372d3b4ad19135b953a78882e789
I'm using windows xp sp2 if that helps. Please help this is so fustrating.

same problem. But I can open itunes, I can activate my computer, my account....but everytime I try to connect to the store itunes will shut down...
Windows 7 64bit...Somebody a good idea???
Problemereignisname: APPCRASH
Anwendungsname: iTunes.exe
Anwendungsversion: 11.1.3.8
Anwendungszeitstempel: 5274a87d
Fehlermodulname: KERNELBASE.dll
Fehlermodulversion: 6.1.7601.18229
Fehlermodulzeitstempel: 51fb1116
Ausnahmecode: c06d007e
Ausnahmeoffset: 0000c41f
Betriebsystemversion: 6.1.7601.2.1.0.256.48
Gebietsschema-ID: 1031
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789

Itunes on windows 7 keeps crashing constantly and can't even launch itunes.

This is the error when checked on event viewer on windows 7:
Faulting application name: iTunes.exe, version: 12.1.1.4, time stamp: 0x54de1991
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0x214c
Faulting application start time: 0x01d05d5cbd837298
Faulting application path: C:\Program Files\iTunes\iTunes.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 11ca60b3-c950-11e4-80eb-68a3c480b417
------------------------------------------------Below is the crash report.-------------------------------------------------------------
+
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2015-03-13T07:10:47.000000000Z
EventRecordID
25991
Channel
Application
Computer
razeshzone-PC
Security
EventData
iTunes.exe
12.1.1.4
54de1991
ntdll.dll
6.1.7601.18247
521eaf24
c0000374
00000000000c4102
214c
01d05d5cbd837298
C:\Program Files\iTunes\iTunes.exe
C:\Windows\SYSTEM32\ntdll.dll
11ca60b3-c950-11e4-80eb-68a3c480b417
http://screencast-o-matic.com/watch/coeIireKau

You may be able to fix this issue by holding down Ctrl+Shift as you launch iTunes which should open it in safe mode with this message:
Click Continue, then close iTunes and reopen. It may open normally now.
See also HT203206: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
Otherwise for general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

Itunes 10.5.3 keeps crashing

I got a new laptop recently and its Windows 7 64-bit. I installed itunes 10.5.3 32-bit and it kept crashing, so i reinstalled it without knowing about 64-bit. It stopped crashing, but after i updated my computer, it started crashing when i try to add new songs. I uninstalled it, and found 64-bit. I installed it, and straight away it started crashing again. This is really frustrating because i have an Iphone so i need to use Itunes for my music. My cpu is AMD, and my ram is 8GB.

Tried starting iTunes with option key held down to create new library? Old library corrupt? - Still Crashed
Tried starting iTunes with shift key held down to disable plugins?- Still Crashed
Repaired permissions with Disk Utility?- Still Crashed
Tried starting iTunes with computer in Safe Mode (start computer with shift key held down)? - Still Crashed

Itunes just not working - keeps crashing

I have the latest version of itunes 10.5.2.11 but since i have upgraded to this, whenever I try and open it it immediatly crashes and is unresponsive.
I can not even click a single link on this porgramme and having an iphone becomes a bit tiresome because I want to put some more music on my phone.
Can anyone help me with this.
I have tried to uninstall itunes and then install a 'clean' version from the apple website, but this does not work.
I have tried to uninstall and install an old version of itunes, but because the back up and itunes files have used the most recent version this does not let me complete the installation.
Suggestions?

Hello mr6tennis,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Best of luck,
Mario

ITunes 11.2.2 keeps crashing after starting itunes match

After starting iTunes match on my macbook pro it starts, looks through all the files, then states it is uploading the informatio to apple. At which point it then freezes with the spinning wheel of color. I have no idea why it won't sync to my itunes match, my PC library is syncing just fine. I have tried reinstalling it to no avail. Any thoughts?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
☞ If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
☞ Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

ITunes 10.4 Update keeps crashing

I allowed the update to 10.4 yesterday and iTunes now crashes everytime I open it. The crashes are intermittent and the first sign just before a crash the scroll bar freezes then Windows says that it needs to close iTunes. The event viewer displays the following information:
Log Name:      Application
Source:        Application Error
Date:          7/23/2011 9:56:40 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Chris-PC
Description:
Faulting application name: iTunes.exe, version: 10.4.0.80, time stamp: 0x4e262cf4
Faulting module name: WebKit.dll, version: 7534.50.0.1, time stamp: 0x4e056f6c
Exception code: 0xc0000005
Fault offset: 0x001f2a69
Faulting process id: 0x1ba4
Faulting application start time: 0x01cc49aacd439140
Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe
Faulting module path: C:\Program Files (x86)\Common Files\Apple\Apple Application Support\WebKit.dll
Report Id: 8d5bcdad-b5a0-11e0-9f14-7a8020000200
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-07-24T02:56:40.000000000Z" />
    <EventRecordID>26960</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Chris-PC</Computer>
    <Security />
</System>
<EventData>
    <Data>iTunes.exe</Data>
    <Data>10.4.0.80</Data>
    <Data>4e262cf4</Data>
    <Data>WebKit.dll</Data>
    <Data>7534.50.0.1</Data>
    <Data>4e056f6c</Data>
    <Data>c0000005</Data>
    <Data>001f2a69</Data>
    <Data>1ba4</Data>
    <Data>01cc49aacd439140</Data>
    <Data>C:\Program Files (x86)\iTunes\iTunes.exe</Data>
    <Data>C:\Program Files (x86)\Common Files\Apple\Apple Application Support\WebKit.dll</Data>
    <Data>8d5bcdad-b5a0-11e0-9f14-7a8020000200</Data>
</EventData>
</Event>
Does anyone know where I can download iTunes 10.3 from?

Having the same problem with iTunes 10.4 and followed the Apple Support Doc to uninstall iTunes and all its componets on Windows 7 x64. Re-installed everything and tried to re-sync my iPhone and its still causing the sync or APPCrash problem below.
Faulting application name: iTunes.exe, version: 10.4.0.80, time stamp: 0x4e262cf4
Faulting module name: iTunes.dll, version: 10.4.0.80, time stamp: 0x4e262cc3
Exception code: 0xc0000005
Fault offset: 0x00cf55aa
Faulting process id: 0x690
Faulting application start time: 0x01cc4e7ed01dee6c
Faulting application path: D:\Program Files (x86)\iTunes\iTunes.exe
Faulting module path: D:\Program Files (x86)\iTunes\iTunes.dll
Report Id: 47b6a64d-ba72-11e0-996b-000272d5a3a4
I also noticed this error after the Application Error in the event log. As though it was trying to sync but getting these mutiple errors.
244: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)
340: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)
424: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)
504: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)
548: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)
556: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)
Most of these errors are pointing to some Microsoft article about chaning the Bonjour Service from autmatic to manual but that did resolve my issue.

Itune 7.7.1 keeps crashing after I try to confirm that

When I login to itune. I get the apple account information. I noticed that
it said My iTunes: Disabled. When I hit the button Enable My iTunes, it freezes
then it closes and I get a crash report. I tried to reinstall itunes, I saved my
library on my desktop. I tried to just buy a song and when I get to do I confirm
then it crashed again. Can anyone help me with this.
Thanks

Has anyone every had this problem of itunes crashing when you try to download music? *Any help out there?*

Itunes 10.5.2 keeps crashing on start up?!

I upgraded to lion a few months ago but had no problems with itunes until a few days ago, I can start it up if i hold down cmd,alt,ctrl,shift which then displays a message saying "itunes is running in safe mode. visual plug-ins you have installed have been temporarily disabled."
Please advise!

Process:         iTunes [1472]
Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:      com.apple.iTunes
Version:         10.5.2 (10.5.2)
Build Info:      iTunes-10521101~1
Code Type:       X86-64 (Native)
Parent Process: launchd [128]
Date/Time:       2012-01-02 12:16:00.522 +0000
OS Version:      Mac OS X 10.7.2 (11C74)
Report Version: 9
Interval Since Last Report:          53261 sec
Crashes Since Last Report:           12
Per-App Interval Since Last Report: 33228 sec
Per-App Crashes Since Last Report:   12
Anonymous UUID:                      B6129D18-53CF-44A8-BCD1-1F377C08F4F0
Crashed Thread: 19
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[1472]: garbage collection is OFF
*** error for object 0x7fdcc5210220: pointer being freed was not allocated
Thread 0:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib                  0x00007fff925cf67a mach_msg_trap + 10
1   libsystem_kernel.dylib                  0x00007fff925ced71 mach_msg + 73
2   com.apple.iTunes                        0x0000000103a43fa9 0x10394a000 + 1023913
3   com.apple.iTunes                        0x0000000103974c78 0x10394a000 + 175224
4   com.apple.iTunes                        0x0000000103a43f33 0x10394a000 + 1023795
5   com.apple.iTunes                        0x0000000103ea9063 0x10394a000 + 5632099
6   com.apple.iTunes                        0x0000000103f1888c 0x10394a000 + 6088844
7   com.apple.iTunes                        0x0000000103f1898c 0x10394a000 + 6089100
8   com.apple.iTunes                        0x0000000103974905 0x10394a000 + 174341
9   com.apple.iTunes                        0x0000000103974888 0x10394a000 + 174216
10 com.apple.CoreFoundation                0x00007fff8f14cb51 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
11 com.apple.CoreFoundation                0x00007fff8f14c3bd __CFRunLoopDoSources0 + 253
12 com.apple.CoreFoundation                0x00007fff8f1731a9 __CFRunLoopRun + 905
13 com.apple.CoreFoundation                0x00007fff8f172ae6 CFRunLoopRunSpecific + 230
14 com.apple.HIToolbox                     0x00007fff8da763d3 RunCurrentEventLoopInMode + 277
15 com.apple.HIToolbox                     0x00007fff8da7d63d ReceiveNextEventCommon + 355
16 com.apple.HIToolbox                     0x00007fff8da7d4ca BlockUntilNextEventMatchingListInMode + 62
17 com.apple.AppKit                        0x00007fff952d63f1 _DPSNextEvent + 659
18 com.apple.AppKit                        0x00007fff952d5cf5 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
19 com.apple.AppKit                        0x00007fff952d262d -[NSApplication run] + 470
20 com.apple.iTunes                        0x000000010394d2fd 0x10394a000 + 13053
21 com.apple.iTunes                        0x000000010394d164 0x10394a000 + 12644
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib                  0x00007fff925d17e6 kevent + 10
1   libdispatch.dylib                       0x00007fff8f1285be _dispatch_mgr_invoke + 923
2   libdispatch.dylib                       0x00007fff8f12714e _dispatch_mgr_thread + 54
Thread 2:
0   libsystem_kernel.dylib                  0x00007fff925d1192 __workq_kernreturn + 10
1   libsystem_c.dylib                       0x00007fff8ca99594 _pthread_wqthread + 758
2   libsystem_c.dylib                       0x00007fff8ca9ab85 start_wqthread + 13

Itunes 11.1.2 keeps crashing on Maviericks... 3 times over 2 days

Not sure what caused the crashes... kinda random to me. Copied the first part of the crash report from the console.
If anyone could notice what the reason is.... would be great.
Much appreciated
Y
++++++++++++++
Process:         iTunes [849]
Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:      com.apple.iTunes
Version:         11.1.2 (11.1.2)
Build Info:      iTunes-1112011001002031~1
Code Type:       X86-64 (Native)
Parent Process: launchd [178]
Responsible:     iTunes [849]
User ID:         501
Date/Time:       2013-10-24 22:07:07.956 -0400
OS Version:      Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 5B19EFB8-E45A-DC98-6953-E3571DDDB86E
Sleep/Wake UUID: 72143218-7420-4AA6-A369-87C86F50897F
Crashed Thread: 8
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[__NSDate typeIdentifier]: unrecognized selector sent to instance 0x600001204ff0'
terminating with uncaught exception of type NSException
abort() called
++++++++++++

for what it's worth, posting my case. My crash was due to backup file of my iphone 5s... took me a while the crash was related to syncing my new iphone. Here is what I did. I removed itunes.plist file from the library folder and remove the old back up file from itunes preference, and re-buid & re-sync. The problem was gone. Check out your crash log... u might find something (most cases, u don't but). Mine was showing some issues related to memory... This is how i fixed my issue. The worst case, u can try re-install Mavericks, not that hard at all... but takes time.
Good luck.

Itunes 7.1.1 keeps crashing

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