ITunes 7.1.1 won't recognize iPod and gets stuck.  Help needed!

Since I updated to version 7.1.1, iTunes does not recognize my iPod (a 15GB Model M9460LL). I can work with iTunes before I connect the iPod, but when I do connect it, iTunes freezes up: the beach ball spins endlessly, and the iPod screen stays on "do not disconnect." I can't eject the iPod (it shows up on Finder but not on iTunes), nor force quit the application or the machine. I have to turn the machine off with the on/off button, then unplug the iPod even though its screen says "do not disconnect" (no apparent adverse effects from this, so far).
In all this, I don't get any error messages.
I thought the problem might be with some podcasts. I deleted most of them and set the podcast settings to "update manually."
I had been having some intermittent problems before this upgrade, but nothing like this.
Any advice?

Exactly the same thing here...
Brand new iPod U2 version, it is no longer recognized by iTunes 7, (the hard drive is mounted in the Windows Explorer)
When on one time (of many) it was recognized, I tried the 1.2 firmware update... took hours, never completed...
Even tried on another system with a fresh XP/itunes 7 installation, exactly the same symptoms as in my work laptop.
The ipod diagnostics says: Ipod connection failed:
lMicrosoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Computer Corporation Latitude D600
iTunes 7.0.0.70
iPodService 7.0.0.70 is currently running.
iTunesHelper 7.0.0.70 is currently running.
Current user is an administrator.
Connected Storage Devices:
IDE\DiskFUJITSUMHT2080AT_______________________0022___, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskApple__iPod___________1.62, Bus Type USB
Universal Serial Bus Controllers:
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2, PCI bus 0, device 29, function 0. Device is working properly.
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4, PCI bus 0, device 29, function 1. Device is working properly.
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7, PCI bus 0, device 29, function 2. Device is working properly.
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD, PCI bus 0, device 29, function 7. Device is working properly.
No IEEE 1394 Host Controller found.
The last connected iPod serial number: xxxxxxxxxxx
I smell a new iTunes version soon (hope so!)

Similar Messages

  • Prompted to upgrade iTunes on computer. Won't let me and get error message MSVVR80.dll not found. Attempted to reinstall, won't let me. Can you have iTunes and iCloud on the same computer?

    Prompted to upgrade iTunes on computer. Won't let me and get error message MSVVR80.dll not found. Attempted to reinstall, won't let me. Can you have iTunes and iCloud on the same computer?

    Try following the instructions of tt2 in https://discussions.apple.com/thread/5822086

  • Itunes won't recognize ipod and videos gone

    I have a 30GB Video Ipod and itunes won't recognize it. I have to keep putting the music files back in and converting them. Also the Movie and TV Shows I bought disappeared. I have a Windows XP Home Edition, and itunes 7. I downloaded itunes about 4 or 5 months ago, it that helps. My ipod shows up in my computer though. I want to know:
    1. How can I get itunes to recognize my ipod
    2. How do I get itunes to keep and remember my files
    3. How do I get my videos back?
    4. Which version of itunes should I get and how do I get it?

    Welcome to Apple Discussions!
    This article addresses both error messages...
    iPod shows up in Windows but not in iTunes
    As for the iPod not turning off. Try resetting...
    Reset iPod
    After you reset it, wait about a minute and then try turning it off.
    btabz

  • Itunes won't recognize ipod nano (6th gen) HELP :(

    I have restarted the computer and done everything the 6th gen troubleshooter has told me. I have a packard bell desktop PC, the operating system is Windows Vista and all the USB ports are working. I previously had an ipod on my laptop but itunes did the same thing so I synced it into my desktop and it worked perfectly. I got a new ipod, exactly the same, and plugged it in only to find this again. I have tried everything i need some help. Could it be my white ipod charger cable?

    1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
    2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
    3. Check the USB cable
    4 Verify that Apple Mobile Device Support is installed
    5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
    6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
    7. Check for third-party software conflicts.

  • ITunes won't recognize iPod (and more)

    I'm not sure if this should be in the iTunes section or here, sorry.
    I can't get iTunes to recognize my iPod. The iPod shows up in My Computer, so I looked here to try and solve the problem. I got to "Quick Fix" and I couldn't delete the iPod folder because iPodService.exe was still running. I went to Task Manager and tried ending the process, but nothing happened and it still showed up under "Processes". Now I can't even get iTunes to start at all. I've tried restarting my computer and reinstalling iTunes, but iPodService.exe is still screwy and I still can't start iTunes. (But the iPod still shows up in My Computer. Arrrgh.)
    Any ideas? This is a mess!
      Windows XP Pro  

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    -Griff W.

  • Computer won't recognize ipod and ipod flases foler with exclamation point

    Last week, my computer randomly said it did not recognize my ipod. I continued to use it and figured I'd worry about updating it another time. Then today, I was using my nano and it stopped and flashed the folder with the exclamation point icon and below the icon directed my to Apple's support website. I've tried most of the things I've seen in the forums, and I really have no clue what to do. Everytime I try to turn it on, the icon comes up and everytime I try to connect to iTunes my computer won't recognize it.

    rfletche,
    Just confirming... have you seen these articles?
    iPod displays a folder icon with an exclamation point
    iPod displays a sad iPod icon
    Also, see this post by Mitch 751, a user on these Discussions, which details some things to try with an exclamation point and folder symbol on an iPod:
    Mitch: Exclamation point and folder and nothing else
    -Kylene

  • Computer won't recognize iPod and iPod is frozen

    Just pulled my iPod out of it's case. When I went to install the software, the computer won't recognize the iPod Nano. I've tried all 6 USB ports. Computer states:
    "One of the USB devices attached to this computer has malfunctioned, and windows does not recognize it."
    Now the iPod has locked up, won't change screens or makes any sounds. I've gone through the help guide, but toggling the hold button doesn't help either.

    I had the same problem with mine! I took it out of the box and it was working just fine, but as soon as I plugged it into the computer, the screen froze and the computer reported the exact same error message. I've tried resetting it, but none of the buttons work now, and I even tried restoring it, but the computer doesn't even recognize that it's an ipod nano. I'm starting to wonder if I need to just replace it.

  • Ipod and Outlook Calendar (help needed)

    Does anybody know how could I add the location field (from calendar event's details) in the syncronising data going to Ipod ?
    Many thanx.

    The iPod calendar doesn't display the location field although it is sync'd. You need to put your location information into the description field.
    I wrote a Perl script that can be used to edit the calendar files on the iPod and move the location into description automatically, and it is available on my website <http://its.usc.edu/~bbellina/downloads>, however you would need to have Perl installed on your Windows PC to use it. It should be compatible with Outlook vcs files. You would use it after you sync your calendars.
    Regards,
    Brendan Bellina

  • Finder & iTunes 7.3.1 won't recognize iPod nano

    I upgraded iTunes to 7.3.1 yesterday, and ever since neither the Finder nor iTunes recognize my iPod Nano. Everything worked fine till the upgrade. I have reinstalled iTunes but the problem remains.
    SC

    The next upgrade sorted out the problem

  • IPod won't turn on and gets stuck at the Apple logo

    I have an 8gb and i think 3rd gen iPod. I've used the reset function on the general settings then reset all settings and media files. While resetting the iPod got a dead battery. Now it won't open after the Apple logo. Even when I connect it to the computer it only charges for a few minutes then it tries to open but it got stucked again at Apple logo. What should I do. Please help I got this from my friend and I don't want that person to be disappointed. T_T

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My new iPad is synced with iTunes but now it won't recognize my iPod nano. How do I get it to recognize both? iTunes synced with my Nano just fine until I added the iPad.

    My new iPad is synced with iTunes but now it won't recognize my iPod nano. How do I get it to recognize both? iTunes synced with my Nano just fine until I added the iPad.

    Start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • When trying to burn a playlist to a blank CD, iTunes 10.3.1 won't recognize the blank CD I've inserted (Verbatim CD-R). I've burned using these CDs before, this is a recent problem. Not the burner, as I can burn using Toast. iMac with Snow Leopard 10.6.8

    When trying to burn a playlist to a blank CD, iTunes 10.3.1 won't recognize the blank CD I've inserted (Verbatim CD-R). I've burned using these CDs before, this is a recent problem. Not the burner, as I can burn using Toast. iMac with Snow Leopard 10.6.8

    What kind of CD are you burning (Audio or MP3)?
    If you're burning an MP3 CD, the songs must already
    be in mp3 format.
    If not, iTunes will tell you that you have no songs
    in the playlist.
    M
    I was making an audio cd. But I have since found out what the problem was. The files in my PLAYLIST I converted to aiff, since they were SDll files (I thought they were similar to AIFF, and they PLAY on Itunes...just won't burn.) When I selected the songs in the playlist and converted them...I thought all those files were converted, They were not. The converted files went into my LIBRARY, even tho I selected the ones in the playlist...and once I exchanged the SDll versions of the songs in my playlist. THEN they burned fine...but still...it's confusing..you say convert..it says it's been converted..and what they don't say is it's not been converted inside the playlist...where I had selected the songs...It just ADDED aiff versions..but only in the library...Anyway, that's what happened. But it's strange that it PLAYS SDll but won't burn them....and you'd think, logically..the ones you selected would change...but they don't. Playlists are mainly pointers to the actual files I guess...a sort of Alias..
    At least it works now. But it's sad that the latest itunes does more, but also does LESS...as I used to be able to burn SDll files. Now I'll have to convert all my files to AIFF, and mp3's as I assume my ipod video won't play anything but mp3's?

  • My iPod touch 4G 8GB, lets me download apps on iTunes, but when I go to my iPod, and then apps, the entire selection is grey and won't let me click my new apps to add to my iPod. What can I do?

    My iPod touch 4G 8GB, lets me download apps on iTunes, but when I go to my iPod, and then apps, the entire selection is grey and won't let me click my new apps to add to my iPod. Usually I just restore my ipod and re-download everything, but thats time consuming, and after I unplug my ipod from the cord connected to my computer, I can replug it right after and this will pop up again. I'm getting tired of doing this.
    Like I said, it will let me download the apps off iTune, just when I come to my apps page on my ipod, it won't let me add it to my iPod. I can't download it straight from my ipod either, but iTunes doesn't work on my ipod, and when I update my apps, when they're in waiting they never move. What can I do?

    I would say that you are not connected to the iTunes library you last synced with. You can only sync with one iTunes library. If you connect the iPod to another computer/another iTunes library then you get what you see.
    You can only manually manage music and videos among different libraries, not apps.

  • Tried restoring my iPhone 4s iTunes said it couldn't restore it and now iTunes won't recognize it and the screen is frozen on the plug into iTunes message

    Tried restoring my iPhone 4s iTunes said it couldn't restore it and now iTunes won't recognize it and the screen is frozen on the plug into iTunes message

    iOS: Unable to update or restore

  • My pc won't download latest version of iTunes therefore can't now sync my iPod or iPad . Help...

    My pc will not let me download latest version of iTunes therefore I cannot sync with my iPod or iPad. Help...

    Are you having trouble downloading the installer for iTunes?  Or are you having trouble installing it?

Maybe you are looking for

  • Wierd Coherence bug with keySet() / entrySet() not returning all data.

    So I have a cache with 3 key/values in it. If I call cache (over extend) with specific keys, i get all values back. Object valueA = namedCache.get("A"); Object valueB = namedCache.get("B"); Object valueC = namedCache.get("C"); i.e. valueA/B/C are all

  • Problem after upgrade from patch level 36 to 43

    Hi,   Recently our system is upgraded from 36 to 43 patch level. After this there are problem in doing hiring action, IT0000 is saving but the next infotype IT0001 does not gets saved and also no error message. So, really not able to figure out what

  • Issue in getting Characteristic Values of Contract

    Hi Experts, Can anyone let me know, how to get all the Characteristics entries for a line item in a Contract ( i.e. VA43 -> Extras -> Configuration ). I have used VC_I_GET_CONFIGURATION_IBASE, VC_I_GET_CONFIGURATION, and CUCB_GET_SINGLE_INSTANCE, how

  • Entering Vendor in FB60 is not populating House bank

    Transaction FB60 Hi, 1) I have entered house bank for vendor 30000000 thru FK03 and it is getting reflected in the respective field of table LFb1 field HBKID. 2) Now <b>FB60</b> -> <i>Basic data</i>: Vendor = '30000000'. <b>FB60</b> -> <i>Payment</i>

  • Creating browse form

    hi i'm trying to make browse form from main form when user click browse button, a new form show, then user can choose data from grid in the browse form, when user click ok button in the browse form, the value should be return to the main form and bro